Customer review rating (ALL Rating) 4.6/5 527 reviews
Grand Mercure Surabaya Margorejo features 241 rooms overlooking Surabaya City. Enjoy ultimate comfort and spaciousness for your relaxation.
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Mövenpick Surabaya City
Jl Ahmad Yani No 71, Margorejo, Wonocolo
60238 SURABAYA
Indonesia
GPS:-7.314266, 112.734917
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Railway station
Access: 800 m / 0.5 mi 10 min walk / 5 min drive
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Patita restaurant offers a selection of authentic Indonesian, Asian and Western cuisine in buffet and a la carte formats.
More Lobby Bar serves light snacks, classic mocktails, fresh juices and authentic Indonesian coffee.
Our stylishly furnished world class gym features modern fitness equipment. Open daily from 06.00 to 22.00.
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Indulge in the spa experience at Grand Mercure Surabaya Margorejo. Our spa combines high class expertise with local flavors to deliver the best experience. Our highly trained spa masseurs provide unmatched personalised service.
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Our professional team is on standby to ensure that your wedding at our hotel is a day to remember forever.
Comfortable place to stay
Customer review rating 4.5/5
Hamzah Business - Confirmed reviews ALL
Dear M HAMZAH DEI HIROKAZU We very much appreciate your comments regarding your stay at the Mövenpick Surabaya City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eksi Ayuningtyas General Manager
Great stay
Customer review rating 4.5/5
Kengwah Business - Confirmed reviews ALL
Dear SIH K., We very much appreciate your comments regarding your stay at the Grand Mercure Surabaya City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eksi Ayuningtyas General Manager
Good hospitally
Customer review rating 5.0/5
Dika Business - Confirmed reviews ALL
Dear D., We very much appreciate your comments regarding your stay at the Grand Mercure Surabaya City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eksi Ayuningtyas General Manager
So so
Customer review rating 3.0/5
Rose Families - Confirmed reviews ALL
Dear Rose, Thank you for taking the time to post your review, and I am delighted you enjoyed your stay with us. I have a wonderful team, and we continue to strive for the highest possible service. I am genuinely sorry for any disappointment with regarding our glass cleanliness. Please rest assured that I have personally shared your concerns and feedback to our respective department head for our immediate action and to further improve on our product. Once again, we thank you for your feedback and hope to have the opportunity to welcome you back to our home for a more memorable visit. Sincerely Eksi Ayuningtyas General Manager
Great Stay
Customer review rating 4.5/5
Fadjar O. Families - Confirmed reviews ALL
Dear {guest_first_name} I., We very much appreciate your comments regarding your stay at the Grand Mercure Surabaya City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eksi Ayuningtyas General Manager
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Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website https://all.accor.com/ today, for a one-night stay within the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.
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