Customer review rating 4.5/5 317 reviews
ALLSAFE approved hotel
The hotel is located near business districts, shopping centers and the carnival park area.
Near Maspion Square
Restaurant offers a selection of authentic Indonesian, Asian and Western cuisine.
Enjoy free daily activities during your stay with us.
Guests enjoy free WiFi in the rooms and publicareas.
Jl Ahmad Yani No 71
Contact email :firstname.lastname@example.org
Check-in from 14h00
Check out up to 12h00
Patita restaurant offers a selection of authentic Indonesian, Asian and Western cuisine in buffet and a la carte formats.
Check-in from - Check out up to
Grand Mercure Surabaya Margorejo features 241 rooms overlooking Surabaya City. Enjoy ultimate comfort and spaciousness for your relaxation.
SUPERIOR ROOM, 1 Double Bed
SUPERIOR ROOM, 2 Single Beds
DELUXE ROOM, 1 Double Bed, City View
DELUXE ROOM, 2 Single Beds, City View
EXECUTIVE ROOM, 1 King Bed, City ViewNon contractual photo
Number of meeting rooms: 6
Maximum size: 756 m²
Maximum capacity: 756 people
Maximum banquet capacity: 320 people
100% genuine reviews from our guestsFind out more
rizkynas2021 13/10/2021 TripAdvisor review
The way they personalized me was amazing. They put some pictures of me on the bed and provide me some snacks and cake for free! Checked in was so smooth helped by Fhany and his staffs. Won’t forget to mention Atika who has been attached with me from pre Arrival until my departure! Good Work Grand Mercure Surabaya!
Indra N. /. K. U. Business - 09/10/2021 Confirmed reviews ALL
Very helpfull reservation
Riswan S. S. Couples - 25/09/2021 Confirmed reviews ALL
I use a motorcycle and park in the motorcycle parking lot. Please point the location for the STNK check. It is not good to be stopped while using a motorcycle at a random spot in the basement by the security officer. Please accommodate the tradeoff between security and comfortability. A friendly looking and polite words while using a mask from the security officer could help as well. Overall, I would recommend staying in GM to my colleagues and friends. Looking forward to stay in GM Malang.
Not bad stay
Imam G. Solo - 01/09/2021 Confirmed reviews ALL
1. Breakfast menu not special 2. Internet speed is very slow (speed test onky 4mpbs)
All staff are very nice and polite, well located
Loi Families - 21/08/2021 Confirmed reviews ALL
It has been a great experience of staying for repatriation. From front office to room service and housekeeping are very nice and polite. Since we didn't have chance to use the swimming pool or restaurant, we won't comment on it. The only thing to improve is, when we had things or food sent for us, it took 30minutes and a call to reception to be sent to our room.
Our most recent 20 reviews
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