Mercure Curitiba Aeroporto

Thank you so much for your recent stay and kind comments regarding your experience of our services and facilities. I´m really glad to know that our employees were helpful and had empathy to find a way to communicate with you, but I understand that this language issue is something that we can work on and give our team tools to develop their skills and improve their spirit to serve! It is a great honor to being referred as a good hotel for foreightners, and to being knowledged by our clean and modern facilities during your stay. We all hope that you may be back soon, and on behalf of our team I thank you once again! Regards, Lilian Franco General Manager

Mrs Ireelly, Thank you so much for your recent stay in our Hotel and for the kind comments you have addressed us at this moment. Your apreciation is really important as a confirmation that our efforts are reaching our goal on offering the best hosting experience to our guests. I´m specially honored to receiving your apreciation to our associates, that I know in my heart that dedicate their best to delivering a warm, welcoming service. Once again I thank you on behalf or our team and hope to welcoming you back soon! Cordially, Lilian Franco General Manager

Thank you for your recent stay and kind comments regarding your experience of our services and comfort of our facilities. I`m sincerely glad to know that our colleagues were able to show their dedication and hospitality at this moment, and that so many other details have been appreciated, this is the feeling that we mostly want to demonstrate in every stay in our Hotel. We are only 5 minutes away from the Airport, which is a plus for a short stop anytime, before or after a flight, and even for a longer period of time. Beside being convenient and ease to access, I understand that at this moment that we are all going through due to the pandemic, reinforcing the biosafety protocols is not only a need, but a commitment that we, as a company, have with our team´s and Guest´s protection. This is the reason we are still keeping up with protocols that are above local and international preventive measures. It is a great joy to be your choice for this recent stay, and I hope to being your Hotel of choice anytime your travel plans bring you to our City! Cordially, Lilian Franco General Manager

Thank you for your recent stay at our Hotel and for your kindness in sharing your experience with us. I am sincerely sorry that we have not fully met your expectations, which is our main priority. Due to the covid protocols, we have adopted more stringent precaution and biosafety measures, but this should not have negatively impacted the perception we want to transmit in any of our services and interactions with our Guests. We have only recently been able to adopt a slightly broader menu, after having some of the local restricting rules relaxed, and I understand that we may not have correctly transmitted this readjustment. I sincerely apologize for some information not have being presented correctly by our attendant, and rest assured that we will reinforce this communication immediately. Our Hotel, as well as our Team, has been well appreciated even in this new scenario of so many restrictions, and I understand that we have left an important opportunity to transmit to you this hospitality, that so distinguishes us, for these details of your recent stay. I would like to assure you that we will do our best to make your next experience even more welcoming and satisfying, this is our commitment. Once again I thank you for your kindness and attention. Sincerely, Lilian Franco General Manager

Thank you so much for your recent stay and your kind review. Our efforts to make our Hotel a warm and welcoming place to be is all because of our Guests, that are our motivation and reason for the investments made in our facilities and the dedication of our Team. I´m more than happy to know that the renewal, recently finished, was appreciated and made your days with us even more comfortable, and that many services reached and exceeded your expectation. Thank you to point us a possible improvement. In our building, a three floor facility, the original plan considered this as a reason for the single lift availability, as we offer in addition 3 stairways also very well located as an option. We will maintain this comment of yours in our minds for a future addition. Once again I personally thank your appreciation expressed on behalf of our Associates, and be sure that making you special is what moves us. Cordially, Lilian Franco General Manager Mercure Curitiba Aeroporto