Thank you for your recent stay and kind comments regarding your experience of our services and comfort of our facilities. I`m sincerely glad to know that our colleagues were able to show their dedication and hospitality at this moment, and that so many other details have been appreciated, this is the feeling that we mostly want to demonstrate in every stay in our Hotel. We are only 5 minutes away from the Airport, which is a plus for a short stop anytime, before or after a flight, and even for a longer period of time. Beside being convenient and ease to access, I understand that at this moment that we are all going through due to the pandemic, reinforcing the biosafety protocols is not only a need, but a commitment that we, as a company, have with our team´s and Guest´s protection. This is the reason we are still keeping up with protocols that are above local and international preventive measures. It is a great joy to be your choice for this recent stay, and I hope to being your Hotel of choice anytime your travel plans bring you to our City! Cordially, Lilian Franco General Manager

Thank you so much for your recent stay and your kind comments. We mostly appreciate your contribution to our improvement process, all the information you addressed us are valued and will help us making our Hotel even better for your next stay. Please accept our sincere apology for the inconvenience you experienced. Our Chef is aware and making all the necessary adjustments to avoid this situation to happen anytime again in the future. Online check in and express check out are both in place in our Hotel, and I am sorry that our communication at the Front Desk was not fluid and assertive to clarify this point to assist your demand. We will immediately reinforce with our team. I once again thank you for your kindness and thoughtful comments, and hope that soon we will be able to welcome you back. Cordially, Lilian Franco General Manager Mercure Curitiba Aeroporto

Thank you so much for your recent stay and the opportunity to welcome you at our Hotel! I´m glad that you had the time to enjoy our recently renovated rooms, lobby and restaurant, and that all the changes we made really reached your expectation of comfort, cosiness and visual impact. In time, many other changes will be on the way, all to make you feel even more at home away from home. To increase the connection between our Hotel and our Guests, promotions and different means of payment are being placed, and I´m happy that it was a thumb up at this time!! Our sincere appreciation to know that our Associates were so successful to demonstrate all their welcoming atmosphere to your stay, this is the most important for our team! We look forward to welcoming you back soon! Cordially, Lilian Franco General Manager Mercure Curitiba Aeroporto