Mercure Curitiba Airport Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 738 reviews

ALLSAFE approved hotel

Mercure Curitiba Airport Hotel
See on a map
+ 20 Services

Hotel extras

  • A 5-minute drive from Curitiba Afonso Pena International Airport

  • A safe stay - our biosafety protocols certified by ALL Safe / Bureau Veritas

  • For the early birds, breakfast daily from 6 am! Complimentary transfer to/from Airport

  • WOJO Spot, Room Office, Private Room, your remote workplace with support!

  • Pet Friendly hotel, our HosPETs have special rates, contact us for details!

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Curitiba Airport Hotel

Rua Barao Do Cerro Azul, 261
Aguas Belas
83005430 são jose dos pinhais
brazil

Check-in from 12h00

Check out up to 12h00

  • By plane

    AFONSO PENA At 2km / 1 miles

GPS:-25.53501, -49.19123

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Manggú

Our regional DNA in delicious dishes from Paranaense and regional cuisine, with delicious dishes on the lunch and dinner menu, and daily for breakfast.

Our accommodation(s)

At Mercure Curitiba Airport Hotel all guest rooms are cozy, elegant and comfortably accommodate up to 2 adults, being also accessible for people with reduced mobility. Our guest rooms are prepared with all structure to guarantee a most comfortable stay, but additional services are also available at our Executive rooms, such as Nespresso, larger rooms and other items to ensure a memorable stay.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 92

  • Maximum capacity: 70 people

  • Maximum banquet capacity: 7 people

Find out more

Our guest reviews for
Mercure Curitiba Airport Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

738 reviews

TripAdvisor Rating 4.0/5

681 reviews

Nice and clean hotel

Customer review rating 4.0/5

Anonymous Business - 30/10/2021 Confirmed reviews ALL

Hotel was close to airport. Room was clean and in order. Breakfast was good. Only problem restaurant wasnt open on weekend and front desk reception needs to be better

Mr. I., Thank you for your recent stay and your kind comments, which will certainly help us to improving our services and facilities. Please accept our sincere apology for any inconvenience we may have caused you, even though our efforts are to bringing a welcome feeling to our guests and to delivering a high standard service in all interactions we have throughout every stay. Be assured that our team will work on your remarks and we hope to being able to have your choice in the nearest future, and than you´ll find a better, more welcoming Hotel prepared to host you. Cordially, Lilian Franco General Manager

Well Located

Customer review rating 4.5/5

Pedro H. A. Business - 15/10/2021 Confirmed reviews ALL

Had a great experience. Only issue was in my first contact through whatsapp which wasn't replied.

Mr. Pedro, Thank you for your stay and the kindness to sharing your comments regarding this recent experience in our Hotel, we all feel honored to being your choice at this time. Please, accept our sincere apologies for the inconvenience you experienced through the service of our associates, although our efforts are all foccused to make each and everyone of our Guests to feel welcome, and that our team may deliver the best and most accurate service in all the departments that compose the hospitality product. I do know that there is only one chance to give an excelent first impression, and that we missed it letting you leave our Hotel without trying to satisfactory amend this situation, but we will be more than happy if you can reconsider and, maybe, return and give us the opportunity to restablish the good service that we are known for. Once again I thank you and apologyze on my team´s behalf and mine personally. Cordially, Lilian Franco General Manager

Nice Place to Stay Near Airport

TripAdvisor rating 5.0/5

Neal R 28/07/2021 TripAdvisor review

I had a very positive experience at the Mercure Curitiba Aeroporto. The staff was terrific--professional, courteous, and friendly. The location is convenient to the airport and there is also easy public transportation to the center of Curitiba. The room was clean and comfortable, the bed was terrific, the breakfast was good--especially considering the limitations arising from the pandemic, and the fitness center was OK. Recommend this hotel for a one or two day stay before or after a flight and for a short visit to this part of Brazil.

Thank you for your recent stay and kind comments regarding your experience of our services and comfort of our facilities. I`m sincerely glad to know that our colleagues were able to show their dedication and hospitality at this moment, and that so many other details have been appreciated, this is the feeling that we mostly want to demonstrate in every stay in our Hotel. We are only 5 minutes away from the Airport, which is a plus for a short stop anytime, before or after a flight, and even for a longer period of time. Beside being convenient and ease to access, I understand that at this moment that we are all going through due to the pandemic, reinforcing the biosafety protocols is not only a need, but a commitment that we, as a company, have with our team´s and Guest´s protection. This is the reason we are still keeping up with protocols that are above local and international preventive measures. It is a great joy to be your choice for this recent stay, and I hope to being your Hotel of choice anytime your travel plans bring you to our City! Cordially, Lilian Franco General Manager
Customer review rating 4.5/5

Gabriela Couples - 05/07/2021 Confirmed reviews ALL

Staff is friendly. Things to improve: breakfast options (coffee is not good) and checkin process (I wasn't able to do it online, always showing some error, and there was no information about bringing the pet's vaccine card.

Mrs. Gabriela, Thank you for your recent stay at our Hotel and for your kindness in sharing your experience with us. We are delighted to know that we have provided you with a comfortable, safe and peaceful accommodation, which is our main objective. I'm sincerely apologize for your perception regarding our coffee, served during the breakfast service. We offer, daily, the option of coffee from the 3 Corações coffee machine, but please allow us to also offer you the two additional options on your next stay - espresso and brewed coffee. I also apologize for the failure of the online check in process, and please be sure that we will certainly check the reason for this unavailability. Once again, I therefore present my sincere apology for any inconvenience we may have caused you, even though we strive to fully meet your expectations. We hope that you will soon be able to return and give us the privilege of your choice again! Sincerely, Lilian Franco General manager Mais sobre o texto originalÉ necessário fornecer o texto original para ver mais informações sobre a tradução Enviar feedback Painéis laterais

Kindest staff ever

Customer review rating 5.0/5

Jader O. Couples - 24/05/2021 Confirmed reviews ALL

I haven't met a staff like this in a long time. Everyone was so joyful and welcoming that I felt blessed.

Dear Mr. JADER, We very much appreciate your comments regarding your stay at the Mercure Curitiba Aeroporto Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lilian Franco General Manager

Good stay

Customer review rating 5.0/5

Luiz M. Families - 22/04/2021 Confirmed reviews ALL

It's a nice hotel, with big and confortable bedrooms

Mr. Luiz, Thank you so much for the opportunity to welcoming you recently in our Hotel, and for your kind comments. This is a joy to know that we could provide a nice and cozy experience due to the renewal of guest rooms and common areas, including our Restaurant, and that made your stay even better. This is the main reason of all efforts made by our team to generate the best experience to each and everyone of our Guests. I personally thank you and hope that soon you´ll be able to return and choose to stay with us once more! Cordially, Lilian Franco Gerente Geral

Comfortable and safe

Customer review rating 5.0/5

Nadja X. Solo - 10/03/2021 Confirmed reviews ALL

The bedroom was very good. And I felt safe with the procedures related to Covid-19. Front desk and restaurant staff were very nice and polite. I would stay here again in the future.

Mrs. Nadja, We very much appreciate your comments regarding your stay at the Mercure Curitiba Aeroporto Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team, and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I´m personally grateful to know that ALLSafe protocols we reinforced and are currently in place in our Hotel were appreciated and showed our sincere concern for our associates and Guests wellbeing and safety. This is truly important for all of us. Thank you again for sharing your experience, and we hope that we may be your choice again on your next visit, we will be more than happy to welcome you back soon! Sincerely, Lilian Franco General Manager

Well located, upgraded rooms

Customer review rating 4.0/5

Alex V. Business - 14/02/2020 Confirmed reviews ALL

Very well located close to Curitiba airport, with nice renovated rooms.

Mr. V., Good afternoon!, We are very happy to receive your comments and evaluation of our Hotel. It is a joy to know that we were able to provide you with a warm and comfortable accommodation, and we appreciate this opportunity. We know how demanding our guests are and their appreciation is worth a lot to all of us. We will share with the whole team and certainly your words will motivate us even more in continuing to improve our service and services. We wish soon to have the honor of being your choice again in our City. Once again I thank you on behalf of our Employees! Sincerely, Lilian Franco General Manager Mercure Curitiba Aeroporto

very comfortable

Customer review rating 5.0/5

Valmir Business - 30/12/2019 Confirmed reviews ALL

pleasurable

Sr. Valmir, Boa tarde! Ficamos muito felizes em receber seus comentários e avaliação de nosso Hotel. É uma alegria sabermos que pudemos proporcionar-lhe uma hospedagem acolhedora e confortável, e agradecemos esta oportunidade. Sabemos o quanto nossos Hóspedes são exigentes e sua apreciação vale muito para todos nós. Compartilharemos com toda a equipe e certamente cada um se sentirá ainda mais motivado com suas palavras. Desejamos em breve ter a honra em ser sua escolha novamente em nossa Cidade. Mais uma vez agradeço em nome de nossos Colaboradores! Cordialmente, Lilian Franco Gerente Geral Mercure Curitiba Aeroporto

So comfortable

Customer review rating 4.5/5

Carlos P. D. M. N. Families - 24/12/2019 Confirmed reviews ALL

Only two comments: in a room for a couple I think that is necessary to have two chairs instead of only one! The same for the face towels.

Mr. Magalhães, Good Evening, We very much appreciate your comments regarding your stay at the Mercure Curitiba Aeroporto Hotel. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for the comments you addressed us regarding the comfort of your room and the suggestion to improve it even more. We will take all in great consideration and implement as soon as possible. Thank you for your kind feedback, and we hope to see you again soon for another memorable journey with us. Sincerely, Lilian Franco General Manager Mercure Curitiba Aeroporto

Service was not the best

Customer review rating 2.5/5

H B. Business - 11/11/2019 Confirmed reviews ALL

Check in and check out was slow. Rooms okay - but not always hot water.

Dear Mr. B., Thank you for taking the time to tell us about your experience at the Mercure Curitiba Aeroporto Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We very much appreciate your kind comments, and hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lilian Franco General Manager Mercure Curitiba Aeroporto

Satisfactoria

Customer review rating 3.5/5

Enrique Business - 28/10/2019 Confirmed reviews ALL

Satisfactoria, sin problemas

Estimado Sr. Henrique, Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en Mercure Curitiba Aeroporto Hotel. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. En Mercure, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acaecido en su estancia. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo. Lilian Franco Gerente Geral Mercure Curitiba Aeroporto

Principal observations

TripAdvisor rating 4.0/5

X510YUcarlosp Friends getaway - 03/10/2019 TripAdvisor review

1 - The is no "express check-out", standard in hotels of this category; 2 - The menu at the restaurant describe the dishes but after the choose the received dish wasn´t as described... 3 - In the menu of the restaurant there is a lot of diches and beverages, but not all available in the moment to choose it...

Thank you so much for your recent stay and your kind comments. We mostly appreciate your contribution to our improvement process, all the information you addressed us are valued and will help us making our Hotel even better for your next stay. Please accept our sincere apology for the inconvenience you experienced. Our Chef is aware and making all the necessary adjustments to avoid this situation to happen anytime again in the future. Online check in and express check out are both in place in our Hotel, and I am sorry that our communication at the Front Desk was not fluid and assertive to clarify this point to assist your demand. We will immediately reinforce with our team. I once again thank you for your kindness and thoughtful comments, and hope that soon we will be able to welcome you back. Cordially, Lilian Franco General Manager Mercure Curitiba Aeroporto

Very good

TripAdvisor rating 5.0/5

emersonunisquim Business - 24/09/2019 TripAdvisor review

It was a very quiet and pleasant stay, thanks to the staff who were very helpful and kind, including the payment in installments. I hope to get in the next trips to Curitiba to stay in this same hotel. I thank the Management and everyone.

Thank you so much for your recent stay and the opportunity to welcome you at our Hotel! I´m glad that you had the time to enjoy our recently renovated rooms, lobby and restaurant, and that all the changes we made really reached your expectation of comfort, cosiness and visual impact. In time, many other changes will be on the way, all to make you feel even more at home away from home. To increase the connection between our Hotel and our Guests, promotions and different means of payment are being placed, and I´m happy that it was a thumb up at this time!! Our sincere appreciation to know that our Associates were so successful to demonstrate all their welcoming atmosphere to your stay, this is the most important for our team! We look forward to welcoming you back soon! Cordially, Lilian Franco General Manager Mercure Curitiba Aeroporto

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in são jose dos pinhais