Fairmont Ambassador Seoul

Customer review rating (ALL Rating) 4.6/5 2,491 reviews

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Description

Hotel extras

  • A modern reception space offering Express Self Check-In & Check-Out Kiosks.

  • Panoramic Han River views from the majority of guest rooms.

  • Fairmont Fit will be closed on the third Tuesday of each month (Subject to change)

  • The pool is open to children aged five years and above, accompanied by a responsible adult.

Our accommodation(s)

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Hotel location

Fairmont Ambassador Seoul

Fairmont Ambassador Seoul, 108 Yeoui Daero Yeongdeungpo Gu
07335 SEOUL
South Korea

GPS:37.525269, 126.929134

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,491 reviews

TripAdvisor Rating  4.9/5  1,060 reviews

Certificate of excellence 2025

Great hotel

TripAdvisor rating 5.0/5

Colleen J TripAdvisor review

Service is fabulous and room is lovely. Highly recommend. Amy at reception is extremely helpful. All team members speak English which was so refreshingly helpful. Really helped with taxis too. Have amazing facilities including restaurant and bar.

Dear Colleenj, Thank you very much for taking the time to share such kind words about your recent stay with us. We are truly delighted to hear that you enjoyed the overall experience—from our service and room condition to our facilities including the restaurant and bar. It is especially wonderful to know that Amy at Reception left a positive impression and that our team’s English communication was helpful throughout your stay, including with taxi arrangements. Your recommendation means a great deal to all of us. We sincerely hope to welcome you back in the near future for another memorable visit. With warm regards, Claire Kim Guest Experience & Quality Assurance Manager Fairmont Ambassador Seoul

Best Aperol Spritz @M29 (Emily 👍)

TripAdvisor rating 5.0/5

Gigi L Friends getaway - TripAdvisor review

I rate it 5 out of 5. Emily’s cocktails are exceptional; I'm an expert on Aperol Spritz, and hers is the best I've ever tasted anywhere in the world. Moreover, her service is both delicate and exquisite. I came here to celebrate my friend’s birthday, and I ended up creating an unforgettable memory. If I return, it will definitely be because of Emily.

Dear Gigi L, Thank you so much for your wonderful feedback. We're delighted to hear that Emily’s Aperol Spritz was the best you’ve ever had and that her warm and attentive service made your friend’s birthday celebration truly memorable. Your kind words mean a great deal to us, and I’ll be sure to share them with Emily. We look forward to welcoming you back again—hopefully very soon. Warm regards, Claire Kim Guest Experience & Quality Assurance Manager Fairmont Ambassador Seoul

Customer review rating 4.5/5

Bernard F. Business - Confirmed reviews ALL

Polite, helpful staff. Spacious, clean room.

Dear Bernard F., Warm greetings from Fairmont Ambassador Seoul. Thank you very much for taking the time to share your feedback with us. We are truly delighted to hear that you enjoyed our facilities and that our staff made a positive impression through their courtesy and helpfulness. It is always rewarding to know that our efforts to provide a comfortable and welcoming environment have contributed to a memorable stay. Your kind words will certainly be shared with our team as a source of encouragement. We look forward to welcoming you back to Fairmont Ambassador Seoul in the near future. Warm regards, Claire Kim Guest Experience & Quality Assurance Manager Fairmont Ambassador Seoul

Customer review rating 5.0/5

Dong S. L. Families - Confirmed reviews ALL

체크인부터 체크아웃까지 지난번 방문보다 더 개선된 서비스와 친절한 직원들을 만날 수 있었습니다. 다만, 등급별 웰컴 기프트가 축소된 건 아쉽네요.

안녕하세요, 이 동신 고객님. 바쁘신 와중에도 소중한 피드백을 보내주셔서 진심으로 감사드립니다. 이번 투숙 기간 동안 이전 방문보다 더 개선된 서비스와 친절한 직원들을 경험하셨다는 말씀에 깊이 감사드리며, 해당 내용은 전 팀과 공유하여 큰 격려가 되도록 하겠습니다. 다만, 등급별 웰컴 어메니티의 변경된 부분이 고객님께는 축소된 것으로 느껴지신 점에 대해 아쉽게 생각합니다. 특히 5월 연휴 기간 동안 객실 가용 상황으로 인해 업그레이드를 즉시 제공해 드리지 못한 점 깊이 사과드립니다. 고객님께서 기대하신 만큼의 혜택을 드리지 못한 점을 유감스럽게 생각하며, 너그러운 양해에 감사드립니다. 앞으로 더욱 세심한 서비스로 보답드릴 수 있도록 최선을 다하겠습니다. 다시 한 번 저희 호텔을 찾아주셔서 감사드리며, 가까운 시일 내에 더 나은 모습으로 고객님을 모실 수 있기를 고대하겠습니다. 감사합니다. Claire Kim Guest Experience & Quality Assurance Manager Fairmont Ambassador Seoul

Excelente location, beautiful property

Customer review rating 5.0/5

Rafael Couples - Confirmed reviews ALL

We stayed at the Fairmont Ambassador for 5 days, the room was beautiful, the staff super friendly and efficient. The breakfast buffet was one of the best I have ever had. We will definitely come back

Dear Rafael Z., Thank you very much for taking the time to share your wonderful feedback following your recent 5-day stay at Fairmont Ambassador Seoul. We are delighted to hear that you enjoyed the beautiful room, found our team to be friendly and efficient, and especially appreciated the breakfast buffet — it is truly encouraging to know it left such a great impression. We are also grateful for your kind mention of Henry and Edward at the buffet. We will be sure to share your compliments with them and the rest of the team, as recognitions like yours are a great source of motivation for all of us. We look forward to welcoming you back in the near future and hope your next stay will be just as memorable. Warm regards, Claire Kim Guest Experience & Quality Assurance Manager Fairmont Ambassador Seoul

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Other web-users rate our hotel

  • 607 reviews 9.4/10 Location
  • 855 reviews 8.5/10 Room
  • 1,086 reviews 8.6/10 Service
  • 343 reviews 9.4/10 Vibe
  • 316 reviews 7.8/10 Comfort
  • 303 reviews 8.7/10 Cleanliness
  • 275 reviews 8.9/10 Amenities
  • 244 reviews 8.7/10 Breakfast

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