Nota clientes Avis 3.7/5 315 comentários
Hotel aprovado por ALLSAFE
In-house bar & restaurant serving authentic local dishes
Conference and banqueting facilities for up to 700 guests
Five flexible meeting rooms for business events
Popular wedding reception destination
Nearby Lichfield Cathedral and Chasewater National Park
WS9 9AH walsall
E-mail de contacto :email@example.com
Check-in desde as 15h00
Check-out até às 12h00
THE BRASSERIE Foto não contratual
Check-in desde as - Check-out até às
Quarto Standard Duplo
Quarto com 2 camas individuais
Quarto com cama King
Número de salas de reunião: 5
Tamanho máximo: 170 m²
Capacidade máxima: 200 pessoas
Capacidade máxima para banquetes: 140 pessoas
Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotelSaber mais
Family Visit To Stonall
lynne563 12/09/2021 Avaliação com certificação TripAdvisor
On arrival, we were a bit disappointed with the outside decor, very tired looking in bad need of a good facelift. Entering, the lobby looked okay and friendly staff on reception. The lower floor and different areas has been tastefully decorated, the bar and restaurant area all good, breakfast was really good, but we wanted something for evening meal but the menu very very limited and was not good at all, eat out ! all cooked from frozen, like oven chips, the lasagne was inedible and the cod bites rock hard and not hot, the soup was like a pudding obviously from a powder mix There are no bedrooms on the ground floor, we were put on the second floor and I could hardly breath with all the flights of stairs, so I think if you have a lot of luggage etc it was a nightmare, I asked if we could be put lower floor but none available. So when booking you should ask, especially if you have breathing difficulties or any disability, as you would not be able to stay there as the one small lift was out of order???? Once on the second floor it was like hike to get to your room? Room was okay, but only had one chair, no table with hotel info on!, no easy chair although there was room for them, we had to sit on the bed all the time, but if you wanted to go down stairs the seating was fabulous no telephone either, bathroom was okay very clean which means so much, feel sorry for the maids/cleaners have to troop up all those stairs! on looking out the bathroom window I saw something flapping ? it was a great chunk of soffit or boarding broken away but just held there by some wiring that had been nailed to it. Staff were okay, but I think the poor manager must be pulling his hair out with the condition of this much loved Hotel of many years ago? But still would not have liked being on the second floor, this is a lesson learnt for us, before we book any hotel in the future we will ask, if a lift is installed and working, glad we only had Two nights, I missed breakfast on the second day as I could not face going back to the room! If you are young you don't mind the trek up a few flights, but young families should be warned too carrying kiddies up steep narrow stairs. the price is reasonable etc: No I would not stay there again!
Was hoping this hotel had improved
Spoonwother Business - 18/07/2021 Avaliação com certificação TripAdvisor
After 2 stays about a year apart, I can now honestly state that this hotel does not meet the standard usually experienced at any Accor hotel, let alone a Mercure branded site. The while place reflects an obvious lack of investment and is the most tired establishment I've had the misfortune to book. The presentation of food is unbelievable. The dishes I ordered had no resemblance to what I had ordered and where would you be served a Piri Piri chicken and skin on potatoes with a salad garnish with the salad used as the base of the dish? Virtually inedible mush is the best I can say. Don't blame the staff, they're trying. Looks like the owners have run out of money and the will to provide acceptable facilities. Avoid at all costs. I'd rather sleep in a tent.
We were very pleasantly surprised
jrawcli2 Couples - 29/12/2019 Avaliação com certificação TripAdvisor
A warm welcome. Comfortable beds, nice and quiet. We hadn't booked breakfast but were please to be offered it at a very reasonable price and very good it was too. Our daughter lives in Walsall so we've stayed in many hotels in the locality and this is the only one we'll stay at in future.
brewlash Solo travel - 30/10/2019 Avaliação com certificação TripAdvisor
Very nice room, however it was cold the radiators were not working, I did report the problem to the reception who told me that the hotel has two boilers and they would check if they were working correctly. Unfortunately they still didn't come on.
Nabz2000 Couples - 23/10/2019 Avaliação com certificação TripAdvisor
It was the first time we have stayed here, and will be the last too... Looked lovely and relaxing from the pictures, but we never slept a wink, you could hear every footstep and every creak from the above room. Wouldn’t stay there again.
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