Mercure Birmingham North Barons Court Hotel 3 stars

Name: Mercure Birmingham North Barons Court Hotel
Address: WALSALL, WS9 9AH, UNITED KINGDOM
Telephone: (+44)1543452020
Rating: 3.7

Customer review rating 3.7/5 315 reviews

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Mercure Birmingham North Barons Court Hotel

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+ 17 Services

Mercure Birmingham North Barons Court Hotel

Hotel for travellers looking for local and authentic experiences

The Mercure Birmingham Barons Court Hotel lies in the heart of the English heartlands, just north of Birmingham. Birmingham International Airport is just over 20 miles away, making this hotel a great option for a layover. Our historic home in Walsall Wood dates to 1901, and provides the perfect base for relaxing family breaks, business stopovers and romantic retreats. Guests looking to unwind will enjoy the modern luxury of standard and executive rooms, all of which are furnished to a high standard.

Guests are welcome to enjoy a regionally inspired meal in The Brasserie Restaurant & Bar - the restaurant boasts contemporary décor whilst maintaining a casual atmosphere. Those looking to unwind further can relax with a drink from The Bar. This hotel offers five fully-fitted meeting rooms with comfortable seating and modern equipment, the perfect location for any business occasion. The bright and spacious event space is great for weddings, and can accommodate up to 700 guests.

Hotel extras

In-house bar & restaurant serving authentic local dishes
Conference and banqueting facilities for up to 700 guests
Five flexible meeting rooms for business events
Popular wedding reception destination
Nearby Lichfield Cathedral and Chasewater National Park

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking
- Public outdoor parking
- Bus/coach parking area
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
100% non-smoking hotel
Air conditioned
- Air conditioning
- Automatic air control
- Manual temperature control
- Air Conditioning
BIRMINGHAM INTNLPaying
Languages spoken at the hotel
- English
- French
Reception open 24 hours a day
Dry cleaning / IroningPaying
Concierge

BreakfastPaying
1 Restaurant(s)
1 Bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 12:00-12:00
- Opening hours : Week-end 12:00-12:00

5 Meeting room(s)
Copy/print service available

Hotel location

Mercure Birmingham North Barons Court Hotel

Walsall Road
Walsall Wood
WS9 9AH walsall
united kingdom

Tel: +441543452020

Fax: (+44)1543361276

Contact email :

Check-in from 14h00

Check out up to 12h00

WALSALL TOWN CENTRE :

By plane
BIRMINGHAM INTNL At 38km / 24 miles - Shuttle paying
By train
BHAM INTERNATIONAL At 38km / 24 miles

GPS :52.623689, -1.936357

Our accommodation(s)

Rooms (5)

Single Room

Max. number of persons: 1
Area: From 15 m² / 161 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Direct dial telephone

Double Standard

Max. number of persons: 2
Area: From 15 m² / 161 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Direct dial telephone

Twin Room

Max. number of persons: 2
Area: From 15 m² / 161 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Direct dial telephone

Family room

Max. number of persons: 3

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Direct dial telephone

King Room

Max. number of persons: 2
Area: From 15 m² / 161 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Direct dial telephone

Rooms

Our restaurants and bars

THE BRASSERIE

Type of cuisine: Regional

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

THE BRASSERIE BAR

Chill out and relax in The Brasserie Bar. Enjoy our light snacks, organise a business lunch or simply delight in a refreshing drink.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 5
Maximum size: 170 m²
Maximum capacity: 200 people
Maximum banquet capacity: 140 people

Find out more

Great location

Wayne C. Business - 25/02/2021 Confirmed reviews ALL

Pleasant stay friendly staff

It's a room in the middle of a pandemic

Anonymous Families - 23/12/2020 Confirmed reviews ALL

The man at the desk was lovely

Dear JANE B., Thank you for taking the time to tell us about your experience at the Mercure Birmingham North Barons Court Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Philip Hadley Operations Manager

Well located

Sidnei D. S. Business - 15/12/2020 Confirmed reviews ALL

Very good experience I just came to visit in the wrong time (Lockdown) so no dinner or breakfast but overall it was fine

Dear SIDNEI DE S., Thank you for taking the time to tell us about your experience at the Mercure Birmingham North Barons Court Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Philip Hadley Operations Manager

Poor stay

Jonathan S. Business - 05/12/2020 Confirmed reviews ALL

The hot water didn't work I'm the morning so I couldn't shower before work

Dear Jonathan, Thank you for taking the time to tell us about your experience. I am extremely sorry to heard about the hot water issue. Please allow me to express my sincerest apologies. We have now identify the issue and corrective action have been taken. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Patrick Le Henaff General Manager Mercure Barons Court Hotel Walsall

Very polite staff & lovely rooms!

Faith D. Couples - 18/10/2020 Confirmed reviews ALL

The hotel staff was very welcoming as soon as both me and my partner walked in, they helped with a situation which was my fault on my behalf by booking wrong dates for a months time. They were very understanding and manged to sort us a room that day, which we were very grateful for. The hotel and our room was clean and up to standard, if not better. I certainly will be using this hotel again and I would like to thank the Barons staff for making us feel so welcome. Such a beautiful place!

Dear FAITH D., We very much appreciate your kind comments regarding your stay at the Mercure Birmingham North Barons Court Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to seeing you again in the near future. Sincerely, Philip Hadley Operations Manager

Excellent customer service

Johnathan Solo - 14/10/2020 Confirmed reviews ALL

Excellent

Dear JOHNATHAN C., We very much appreciate your kind comments regarding your stay at the Mercure Birmingham North Barons Court Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Philip Hadley Operations Manager

Comfortable Stay

Steve Couples - 16/09/2020 Confirmed reviews ALL

Disappointed that we were charged for cooked breakfast when booking, only to find on arrival that it was breakfast in a bag, wasn’t impressed with the guy on the desk when I mentioned that we’d paid for full breakfast, he was uninterested. However on day 2 we were greeted by Julie who was very nice and ask if all was well, we told her about the breakfast charge, she apologised and said she would sort at checkout, which she did with a big smile and a wee song to send us on our way, “lovely person” thank you Julie...

Dear STEPHEN R., Thank you for taking the time to tell us about your experience at the Mercure Birmingham North Barons Court Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Philip Hadley Operations Manager

Comfortable stay

Steve Business - 16/09/2020 Confirmed reviews ALL

2 night stay for business due to good location

Dear STEPHEN JOHN W., Thank you for taking the time to tell us about your experience at the Mercure Birmingham North Barons Court Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Philip Hadley Operations Manager

Very helpful reception staff

Kevin M. Business - 10/04/2020 Confirmed reviews ALL

The restaurant closing time that appeared on the Accor app was apparently wrong and I arrived expecting to be able to have an evening meal. I was disappointed after a long busy day to find out the restaurant had closed earlier than the time declared on the app. The very kind lady on reception arranged for a hot meal to be delivered from an outside restaurant and I was very grateful for the effort she made to look after me. Thank you

Lovely stay

Vicki Couples - 20/03/2020 Confirmed reviews ALL

Really good welcome wasn't satisfied with the first room we had so was moved with no problem other room was very nice and spacious syaff was very helpful been the 4th time staying there and will definitely stay again

Good value accommodation

Nick Business - 19/03/2020 Confirmed reviews ALL

Always helpful friendly staff, good sized rooms, plenty of breakfast choice with helpful staff.

Didnt Stay

Anonymous Friends - 17/03/2020 Confirmed reviews ALL

Cancelled down the booking within policy and didn't stay due to football match cancelled down in the area.

Awful!

Steve S. Business - 12/03/2020 Confirmed reviews ALL

This was one of my worst hotel experiences ever. I was assigned room 207. The window didn't close properly causing disruption due to the draught and road noise. The cistern lid on the toilet didn't fit. It was impossible to adequately control the temperature of the water in the shower. These issues were mentioned at check out resulting in a 50% reduction in the room rate which was appreciated but I still consider the experience unacceptable.

Dear STEVE S., Thank you for taking the time to tell us about your experience at the Mercure Birmingham North Barons Court Hotel. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. Kindly accept the full compensation of your stay in the form of a credit refund of €____, which will be issued to your account within the next xx days. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Mercure. Please do not hesitate to contact me during your next visit. Sincerely, Richard Payton General Manager

Lift not working, broken shower

Anonymous Business - 12/03/2020 Confirmed reviews ALL

Lift not working, broken shower

Dear TOBY H., Thank you for taking the time to tell us about your experience at the Mercure Birmingham North Barons Court Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Philip Hadley Operations Manager

needs improvement

R T. Solo - 09/03/2020 Confirmed reviews ALL

Lift not working again as on my previous visit. I have been using this hotel for several years,when Mecure took over I thought it would get the tlc it needed,sadly, it hasn't happened. Breakfast on Sunday morning was chaotic, people having to clear a table,continually having to ask for food and beverages to be replenished, why have two inexperienced people working when the hotel is full? Not their fault,they did their best. The staff work hard and are always helpful but need more of them. Not sure if I will return in future.

Dear RITA T., Thank you for taking the time to tell us about your experience at the Mercure Birmingham North Barons Court Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Richard Payton General Manager

OK as a one night stop

Ms Friends - 07/03/2020 Confirmed reviews ALL

Unfortunately lift not working. Couldn't get shower to work, as only a one night stay not a problem but would have complained if longer.

Dear MICHELLE S., Thank you for taking the time to tell us about your experience at the Mercure Birmingham North Barons Court Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Philip Hadley Operations Manager

Cheap Stay

Anonymous Couples - 24/02/2020 Confirmed reviews ALL

Cheap stay. But other hotels offer a nicer experience for a just few pounds more.

Dear NATHAN M., Thank you for taking the time to tell us about your experience at the Mercure Birmingham North Barons Court Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Richard Payton General Manager

We were very pleasantly surprised

jrawcli2 Couples - 29/12/2019 TripAdvisor review

A warm welcome. Comfortable beds, nice and quiet. We hadn't booked breakfast but were please to be offered it at a very reasonable price and very good it was too. Our daughter lives in Walsall so we've stayed in many hotels in the locality and this is the only one we'll stay at in future.

Dear jrawcli2, We are so happy you enjoyed your stay with us over the Christmas period and hopefully you will be back in the New year to visit your family again. Wishing you a Happy New Year. Kind Regards Richard Payton General Manager

Weekend Break

brewlash Solo travel - 30/10/2019 TripAdvisor review

Very nice room, however it was cold the radiators were not working, I did report the problem to the reception who told me that the hotel has two boilers and they would check if they were working correctly. Unfortunately they still didn't come on.

Dear brewlash, Thank you for your honest review I will be looking into your comments regarding the heating in your room and getting this looked into, Kind Regards Richard Payton General Manager

Sleepless Night

Nabz2000 Couples - 23/10/2019 TripAdvisor review

It was the first time we have stayed here, and will be the last too... Looked lovely and relaxing from the pictures, but we never slept a wink, you could hear every footstep and every creak from the above room. Wouldn’t stay there again.

Dear Nabz2000, Thank you very much for your honest review, we here at Barons court are so sorry you had a bad nights sleep, I will be looking into this for you with my team. Please email me direct and I will offer you compensation for your stay. Kind Regards Richard Payton General Manager

Our most recent 20 reviews

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