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Mercure Birmingham North Barons Court Hotel 3 stars

Customer review rating 3.7/5 293 reviews
Mercure Birmingham North Barons Court Hotel
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Hotel extras

  • In-house bar & restaurant serving authentic local dishes

  • Conference and banqueting facilities for up to 700 guests

  • Five flexible meeting rooms for business events

  • Popular wedding reception destination

  • Nearby Lichfield Cathedral and Chasewater National Park

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • BIRMINGHAM INTNLPaying
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Birmingham North Barons Court Hotel

Walsall Road
Walsall Wood
WS9 9AH
walsall
united kingdom

Tel: +441543452020

Fax: (+44)1543361276

Contact email

Check-in from 14h00

Check out up to 12h00

  • WALSALL TOWN CENTRE :  

  • By plane

    BIRMINGHAM INTNL At 38km / 24 miles - Shuttle paying

  • By train

    BHAM INTERNATIONAL At 38km / 24 miles

GPS :52.623689, -1.936357

Our accommodations

Single Room

  • Max. number of persons: 1
  • Area: From 15m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Double Standard

  • Max. number of persons: 2
  • Area: From 15m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Twin Room

  • Max. number of persons: 2
  • Area: From 15m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Family room

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

King Room

  • Max. number of persons: 2
  • Area: From 15m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Double Executive

  • Max. number of persons: 2
  • Area: From 15m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

THE BRASSERIE

Type of cuisine: Regional

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE BRASSERIE BAR

Photo non contractuelle / Strictly non binding

Chill out and relax in The Brasserie Bar. Enjoy our light snacks, organise a business lunch or simply delight in a refreshing drink.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 170 m²

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 140 people

Find out more

Our guest reviews for
Mercure Birmingham North Barons Court Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 3.7/5

293 reviews

tripadvisor

TripAdvisor Rating 3.5/5

799 reviews

Nicer inside than outside

Customer review rating 3.7/5

Christine H. Families - 09/02/2020 Confirmed reviews ALL

Stayed one night . The room was nice, the bed comfy and it was clean. However, the shower fixing was broken and I had to hold the shower head when showering. The breakfast was good. The hotel looks shabby on the outside and there was a skip with a mattress next to it in the carpark.

Dear CHRISTINE H., We very much appreciate your comments regarding your stay at the Mercure Birmingham North Barons Court Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Philip Hadley Operations Manager

Decent accommodation at fair prices

Customer review rating 3.7/5

Andy H. Business - 06/02/2020 Confirmed reviews ALL

Well maintained and comfortable room with decent wifi and a good choice buffet breakfast.

Dear ANDREW H., We very much appreciate your comments regarding your stay at the Mercure Birmingham North Barons Court Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Philip Hadley Operations Manager

This time it’s poor

Customer review rating 3.7/5

Annoyed C. Business - 05/02/2020 Confirmed reviews ALL

Wrong room allocation and cleaner who forgot to replace essentials in room

Dear GAVIN D., Thank you for taking the time to tell us about your experience at the Mercure Birmingham North Barons Court Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every c.; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Richard Payton General Manager

OK

Customer review rating 3.7/5

Anonymous Business - 29/01/2020 Confirmed reviews ALL

Room good, but dinner hopeless

Dear JOHN H., Thank you for taking the time to tell us about your experience at the Mercure Birmingham North Barons Court Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Dinner service did suffer on the night of the 21st due to a sudden staff illness, so again please accept my apologies. I can assure you it dinner service usually runs quite smoothly, so sorry we fell short on this occasion. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Philip Hadley Operations Manager

Poor room

Customer review rating 3.7/5

Anonymous Business - 23/01/2020 Confirmed reviews ALL

Horrible humming noise in the room which I couldn’t stop. Mould on the bathroom ceiling.

Dear STUART D., Thank you for taking the time to tell us about your experience at the Mercure Birmingham North Barons Court Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Richard Payton General Manager
Customer review rating 3.7/5

Anonymous Business - 22/01/2020 Confirmed reviews ALL

Restaurant was under staffed and the young barman was of no help and quite arrogant when asked to do anything by the waitress. Receptionist is a bit of a drama queen in my opinion and off putting

Dear BERNARD D., Thank you for taking the time to tell us about your experience at the Mercure Birmingham North Barons Court Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Richard Payton General Manager

Really great food

Customer review rating 3.7/5

Sarah Business - 20/01/2020 Confirmed reviews ALL

Easy to find; fantastic food at great prices. I didn't find the interior so nice - the bedroom hallways honestly gave me vertigo, and my bedroom (226) I couldn't close the window properly or turn the radiator on. The bathroom is very tired. BUT these are superficial and for the price of the hotel, its location and amazing food (and lovely service from everyone) I would look to stay here again.

Dear SARAHLOUISE T., We very much appreciate your comments regarding your stay at the Mercure Birmingham North Barons Court Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Payton General Manager

Hot

Customer review rating 3.7/5

Ian W. Friends - 14/01/2020 Confirmed reviews ALL

Radiator was on full and had no way of turning it down so tried to sleep with windows open but due to the rain had no option but to close them

Dear IAN w., We very much appreciate your comments regarding your stay at the Mercure Birmingham North Barons Court Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Payton General Manager

Comfortable and clean

Customer review rating 3.7/5

H D. Solo - 05/01/2020 Confirmed reviews ALL

Efficient staff, clean room, hot water in shower, comfy bed, window that opened and let cool air in. ( I prefer colder rooms ) Brilliant stay,

Dear HELEN D., We very much appreciate your comments regarding your stay at the Mercure Birmingham North Barons Court Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Payton General Manager

very comfortable

Customer review rating 3.7/5

Carole Families - 30/12/2019 Confirmed reviews ALL

As always, friendly staff, lovely clean hotel, extremely comfortable.

Dear CAROLE P., We very much appreciate your kind comments regarding your stay at the Mercure Birmingham North Barons Court Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Philip Operations Manager

We were very pleasantly surprised

TripAdvisor rating 3.5/5

jrawcli2 Couples - 29/12/2019 TripAdvisor review

A warm welcome. Comfortable beds, nice and quiet. We hadn't booked breakfast but were please to be offered it at a very reasonable price and very good it was too. Our daughter lives in Walsall so we've stayed in many hotels in the locality and this is the only one we'll stay at in future.

Dear jrawcli2, We are so happy you enjoyed your stay with us over the Christmas period and hopefully you will be back in the New year to visit your family again. Wishing you a Happy New Year. Kind Regards Richard Payton General Manager

Exactly what we were looking for

Customer review rating 3.7/5

John R. Couples - 27/12/2019 Confirmed reviews ALL

Checkin online was a ballache so I gave up. We checked in at the front desk. Room was as described and quite comfortable. We were glad that breakfast was available even on Christmas day. Good quality and variety too at a very reasonable price. Very pleasant staff, every single one we saw. We only noticed the council tip when leaving, the wind must have been in a different direction when we checked in. BUT, that was the only downside. We'll be back, our daughter and family live nearby.

Dear JOHN R., We very much appreciate your kind comments regarding your stay at the Mercure Birmingham North Barons Court Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Philip Hadley Operations Manager

Extremely satisfactory .

Customer review rating 3.7/5

W. Solo - 27/12/2019 Confirmed reviews ALL

Excellent value for money. Good friendly staff'

Dear ANTHONY W., We very much appreciate your kind comments regarding your stay at the Mercure Birmingham North Barons Court Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Philip Hadley Operations Manager

Disrepair, unsuitable lighting and dirty

Customer review rating 3.7/5

Steve R. Couples - 17/12/2019 Confirmed reviews ALL

The first issue was being on the third floor, the lift only goes to floor 2 meaning we had to climb the stairs for the next floor with our bags. The key card system is temperamental at best and then we get to the room..... Carpets were filthy and stained the lighting was so inadequate that it made hair and makeup application impossible. 1 spot light that could hardly light a cupboard let alone a room. There was a lack of sockets for charging phones . In the bathroom the grout of the tiles was carrying mould and there were screw holes where they had changed from a shower curtain to a wrongly fitted shower screen.

Dear STEVE R., Thank you for taking the time to tell us about your experience at the Mercure Birmingham North Barons Court Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Richard Payton General Manager

Business trip to the Midlands

Customer review rating 3.7/5

Jay Business - 12/12/2019 Confirmed reviews ALL

Regular Accor user and this is a nice hotel. Privilege room was big and comfy. Only minor would be the bathroom, which needs a refurbishment IMO. Food is good and well priced.

Dear JEREMY I., We very much appreciate your comments regarding your stay at the Mercure Birmingham North Barons Court Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Payton General Manager

Good

Customer review rating 3.7/5

Dennis Couples - 09/12/2019 Confirmed reviews ALL

Verry polite staff good size room and comfy beds would recomend.but cold water was cloudy and wouldnt think its safe to drink other than that realy good.

Dear DENNIS B., We very much appreciate your comments regarding your stay at the Mercure Birmingham North Barons Court Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Payton

staff were helpful and friendly. A good breakfast and an excellent room.

Customer review rating 3.7/5

P. C. Families - 09/12/2019 Confirmed reviews ALL

We were very satisfied and hope to return.

Dear JOHN C., We very much appreciate your comments regarding your stay at the Mercure Birmingham North Barons Court Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Payton General Manager

John d.

Customer review rating 3.7/5

John A. D. Business - 08/12/2019 Confirmed reviews ALL

Very good I asked if I could have the same room and the staff was so helpful I was very impressed

Dear JOHN d., We very much appreciate your comments regarding your stay at the Mercure Birmingham North Barons Court Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Payton General Manager

Comfortable

Customer review rating 3.7/5

Anonymous Business - 06/12/2019 Confirmed reviews ALL

Check in was easy and very efficient. Staff member was friendly, polite and very professional. Room was as expected, signs if age but that’s understandable for hotel that’s being used. Towels worn but not the worst I’ve been given at this hotel.. Loo roll was nasty, cheap and thinner than tracing paper .. If it was good people would steal it? Bit picky? Coffee machine was nice to have but 1 capsule? Plus it was hard to see how it worked.. Bed was beautifully presented and comfortable. It’s a great hotel with friendly staff.. Rooms are comfy with only minor things that need taking care of.. fixtures were loose in bathroom etc .. Will be back Thank you

Dear NIGEL L., We very much appreciate your comments regarding your stay at the Mercure Birmingham North Barons Court Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Payton General Manager

30th Nov 2019

Customer review rating 3.7/5

Gina J. Families - 03/12/2019 Confirmed reviews ALL

We have stayed here many times and stayed overnight as we were visiting friends nearby. We couldn’t get into our room until 2pm but as we had a child with us they gave us the keys early. The rooms were lovely and clean with nice towels. The staff are always helpful and polite Breakfast was help yourself and there was plenty to eat. The tea/coffee system needs improving as the coffee was too strong and both were not hot as in flasks. Latte should be provided too. Overall it did what it said kings pack

Dear GINA J., We very much appreciate your comments regarding your stay at the Mercure Birmingham North Barons Court Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Payton General Manager
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