Mercure Warwick Honiley Court Hotel 3 stars

Customer review rating 3.6/5 372 reviews
Mercure Warwick Honiley Court Hotel
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Room 1

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Hotel extras

  • The Boot Restaurant features regional dishes

  • Converted 16th century farmhouse with original features

  • Fully-licensed wedding venue and reception

  • 5 meeting and conference rooms accommodating 180 guests

  • Kenilworth Castle and Warwick Castle located nearby

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • BIRMINGHAM INTNLPaying
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
Catering
  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Warwick Honiley Court Hotel

Meer End Road
Honiley
CV81NP
warwick
united kingdom

Check-in from 14h00

Check out up to 12h00

  • By plane

    BIRMINGHAM INT At 16km / 10 miles

  • By plane

    BIRMINGHAM INTNL At 17km / 11 miles - Shuttle paying

  • By train

    BHAM INTERNATIONAL At 17km / 11 miles

GPS :52.365081, -1.64411

Our accommodations

Standard Double

  • Max. number of persons: 4
  • Area: From 15
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Family Room

  • Max. number of persons: 2
  • Area: From 15
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Standard Twin

  • Max. number of persons: 2
  • Area: From 15
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Our restaurants and bars

THE BOOT RESTAURANT

Type of cuisine: Regional

Enjoy a modern dining experience at The Boot Restaurant, offering an extensive a la carte and three course Sunday lunch menu. Popular with locals and guests alike, the fine food is complemented by a selection of wines from around the world.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE BOOT

Type of cuisine: null

Enjoy a meal or beverage in The Boot Restaurant which serves a varied international menu and world wine list. We also cater for vegetarian and gluten free options

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE BOOT BAR

Photo non contractuelle / Strictly non binding

Guests can chill out and relax in the Boot Bar whilst enjoying a selection of light snacks. The informal atmosphere is ideal for business lunches or simply a refreshing drink.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BOOT BAR

Photo non contractuelle / Strictly non binding

Come and enjoy a drink or light snack in our bar open to residents 24 hours a day

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 127

  • Maximum capacity: 180 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Mercure Warwick Honiley Court Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 3.6/5

372 reviews

tripadvisor

TripAdvisor Rating 3.0/5

969 reviews

Perfect location

Customer review rating 3.6/5

Liz Solo - 20/02/2020 Confirmed reviews ALL

A short stay so that I could visit Kenilworth and Warwick so perfectly positioned. Staff friendly and room immaculately clean. Odd things that could be improved - decent toilet paper for example! And some of the carpeting and paint work around the hotel needs a touch up. Furnishings though were oristine

We enjoyed our stay and expect to return later in the year.

Customer review rating 3.6/5

Mike H. Couples - 16/02/2020 Confirmed reviews ALL

The hotel is much improved from its condition and comfort under a previous owner. The room was especially spacious, with a very comfortable bed. We only took breakfast, but that was good, if a little too much to eat! It will be good when the buffet returns.

Good stay

Customer review rating 3.6/5

W. Couples - 15/02/2020 Confirmed reviews ALL

Lovely stay

Good stay

Customer review rating 3.6/5

Di Couples - 14/02/2020 Confirmed reviews ALL

A nice hotel that seems to be in the process of being updated. Some aspects look a bit tired but others are much better. So for example the curtains in our room didn’t meet and the heater/air conditioning unit was noisy, but the overall decor was good and the bed very comfortable. Breakfast was fine overall but the coffee was poor. All the staff were excellent - really friendly and nothing was too much trouble.

Terrible stay, terrible follow up

Customer review rating 3.6/5

Nia Business - 14/02/2020 Confirmed reviews ALL

I complained both at the property and again via email when I returned about the terrible standard of your hotel, your lack lustre security and the attitude of your staff. I was promised a follow up which has never come, so I can only assume you really don't care. Awful customer service, I would advise not staying at this run down hotel.

Lovely staff

Customer review rating 3.6/5

Amelia Business - 13/02/2020 Confirmed reviews ALL

It was great! Friendly lovely staff! Nice rooms, quiet!

Not enough staff on duty

Customer review rating 3.6/5

Anonymous Friends - 11/02/2020 Confirmed reviews ALL

On arrival no one at reception desk.After leaving our bags in our room we went to the bar .We had to ring reception to get someone to serve us. The same man who earlier booked us in . Not enough staff on duty and this was 1930 hrs.

out dated, damp, dirty

Customer review rating 3.6/5

Anonymous Business - 10/02/2020 Confirmed reviews ALL

I have emailed over a complaint regarding Mr B. stay at your hotel. I have still yet to have a response. Mr B. only managed to stay the 1 night out of 4 due to the state of the hotel. I have ask for a refund on this matter as we paid for 4 nights dinner bed and breakfast.

Average stay overpriced needs some tlc

Customer review rating 3.6/5

Nick Business - 07/02/2020 Confirmed reviews ALL

Mixed emotions

Great staff hotel needs attention

Customer review rating 3.6/5

Anonymous Business - 06/02/2020 Confirmed reviews ALL

The staff are a great asset to a hotel that needs a refit and a good clean . The most helpful staff there . Well done

Expensive for the standard

Customer review rating 3.6/5

Anonymous Business - 30/01/2020 Confirmed reviews ALL

Nice staff, hotel in poor repair

Dear COLIN S., Thank you for taking the time to tell us about your experience at the Mercure Warwick Honiley Court Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emma Davidson General Manager

Good location but bedrooms need refurb

Customer review rating 3.6/5

Phil Business - 30/01/2020 Confirmed reviews ALL

Reception staff friendly and efficient. My room faced the road and I experienced a lot of traffic noise. Curtains were very thin and need to be thicker to block out the light. Bathroom needs to be refurbished. Hot water took a very long time to come through.

Dear PHIL P., We very much appreciate your comments regarding your stay at the Mercure Warwick Honiley Court Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Davidson General Manager

Comfortable stay and a great nights sleep

Customer review rating 3.6/5

Tracey Solo - 29/01/2020 Confirmed reviews ALL

This hotel is set in a lovely rural location not very far from Solihull. Staff were pleasant and the reception/bar area was very nice. Some areas need a bit of TLC but a big plus for me was lovely fluffy white towels and a quiet location - lovely.

Dear TRACEY D., We very much appreciate your comments regarding your stay at the Mercure Warwick Honiley Court Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Davidson General Manager

Good stay

Customer review rating 3.6/5

Kenneth G. Couples - 27/01/2020 Confirmed reviews ALL

I must mention your new food and beverage manager....Matt...he went above and beyond in his effort and service....what a fantastic member of staff....

Dear KENNETH g., We very much appreciate your comments regarding your stay at the Mercure Warwick Honiley Court Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Payton General Manager Emma Davidson General Manager

Good, except for the food

Customer review rating 3.6/5

M. F. Friends - 24/01/2020 Confirmed reviews ALL

The roast chicken was inedible. Warmed up, but only slightly ( twice) which is sometimes the cause of salmonella, and it was like shoe leather- too tough to cut or chew. This was a shame as a previous stay most enjoyable.

Dear MARY F., We very much appreciate your comments regarding your stay at the Mercure Warwick Honiley Court Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Payton General Manager Emma Davidson General Manager

Poor alround

Customer review rating 3.6/5

Craig Business - 19/01/2020 Confirmed reviews ALL

Sunday arrived and had to change rooms as radiator did not work. Monday, cold shower as boiler had tripped out. Tuesday, had to break down my own door as the locking plate was stopping the door from opening. Wednesday, again cold showing thin the morning and 2 bulbs popped in the bathroom, also fault lock not fixed. Thursday checked out a day early, and no moneys was removed from bill for my poor experience. The lowest standard Mercure hotel I have ever stayed in.

Dear CRAIG D., Thank you for taking the time to tell us about your experience at the Mercure Warwick Honiley Court Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emma Davidson General Manager

another stay in the weirdest Accor

Customer review rating 3.6/5

Mark G. Business - 18/01/2020 Confirmed reviews ALL

Its a weekend so i know its going to be deserted. I assume this place only survives with the weekday corporate conference crowd and the odd weekend wedding. Certainly been these at both times. But its just ... weird. Place was pretty deserted, both customer and staff wise. When a member of staff turned up to check me in they confirmed that it was very nearly empty. But of course I still get a room down this corridor, then that, a long way from reception. Then when wanting to reserve a table for dinner am told bar and kitchen shut. Not much of an apology and no reason given. I have to prompt for suggestions of where to go. I can guess its cheaper to close and send staff home than cater for 3 people (there was a couple also surprised by the hotel with nowhere to eat or drink. Morning not much different, pretty deserted just cleaning staff although that's a positive, its always a clean hotel and well maintained, even if the bar and restaurant decor is a bit ott. Now I've put some effort into finding places to eat I shall carry on staying bt it is just... weird. I get the same from my staff who also stay here.

Dear MARK G., Thank you for taking the time to tell us about your experience at the Mercure Warwick Honiley Court Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emma Davidson General Manager

Mrs Rosalie G.

Customer review rating 3.6/5

Rosalie G. Couples - 07/01/2020 Confirmed reviews ALL

Overall good, staff welcoming. Good size bedroom, comfortable bed, clean in bedroom and ensuite. The main concern, very cool shower at approx 8 am on a Sunday which was the same with other guests. Pleased to get back to my own Shower. Breakfast was adequate, food may have been put out some time before we were down before 9am.

Dear ROSALIE G., We very much appreciate your comments regarding your stay at the Mercure Warwick Honiley Court Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Davidson General Manager

Disappointing

Customer review rating 3.6/5

Mike L. Solo - 07/01/2020 Confirmed reviews ALL

Greeting on arrival wasn't great. Receptionist on the phone discussing the lack of a chef for the evening! Room was fine. Breakfast was pretty grim...

Dear MIKE L., Thank you for taking the time to tell us about your experience at the Mercure Warwick Honiley Court Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emma Davidson General Manager

Much Improved

TripAdvisor rating 3.0/5

Daveda7 Business - 07/01/2020 TripAdvisor review

I have been staying at this hotel frequently over the past few months, it is very well placed for one of my work locations. It's fair to say I've had a few issues which have been captured on other reviews. However my more recent stays have been trouble free and I think it's right to mention that Emma and the team have worked hard to put things right hence my score. Ultimately price of hotel is very competitive with a nice non city centre location.

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