Mercure Warwick Honiley Court Hotel 3 stars

A brief stay in times of Covid very friendly and welcoming staff Check in worked well And the rooms were clean large and well appointed Breakfast was chosen the night before and left outside the room which again worked well Resturant and bar weren’t open Good position and friendly staff so will certainly return

Rooms very tired and shabby. Mould in sealant around bath. Booked two rooms each supposedly with double bed. Neither room had a double bed - were two single beds joined together. This is fine to provide the hotel flexibility but if converting a twin room into a double, you must use a kingsize mattress on top of the joined beds, NOT two single mattresses with a sheet over the top - this produces a massive ridge down the middle of the bed which is obviously uncomfortable. Guttering outside window broken and thus leaked. Leaking water then drips onto the window sill, noisily, so unable to sleep in early hours of morning due to constant ‘thud’ of dripping water on window sill. The primary aim of any hotel room is to provide a good night’s sleep. Mercure failed on several counts to provide this.

Couldn't fault the hotel. Paula, the lady on the desk was exceptional. My husband has limited mobility and because the lift was out of action due to the Covid situation she made sure we had a ground floor room. The grab and go breakfast was very nice and delivered (by Paula) to our door on time. Loved our stay and the staff were very friendly and so helpful... I'd like to book again for a bit longer

The hotel has a pleasant, rural location not far from Warwick - about 10 minutes off the motorway. The rooms are large and the beds are comfortable (the mattresses are a little of the firm side, but that is what I prefer). Room was very clean and plenty of coffee/tea/milk to avoid any need for housekeeping during a COVID-19 stay. We had pre-booked an evening meal at the hotel restaurant - this turned out to be closed but the hotel had notified us beforehand and quickly refunded the money. The Tipperary (just down the road towards Kenilworth) is a good alternative, and Kenilworth itself is only 5 minutes away by car with plenty of restaurants. Breakfast was a 'grab and go' bag, which was delivered to your door along with a fresh coffee or tea. IT was a cold breakfast but plenty to keep you going including a mid-morning snack!. The only criticism is the bathroom fittings could do with a refresh - they were missing some knobs/levers which made it difficult to switch from bath taps to shower heads. We were part of a booking of three rooms, and all the bathrooms could do with a similar upgrade.

Good location for exploring Warwickshire. Comfortable (enormous) bed, clean room, very friendly helpful staff. Breakfast was well managed, arriving outside the room in a bag. There was plenty to eat and the drinks arrived hot. Obviously no daily house keeping but we are more than capable of making a bed. Lots of tea, coffee and milk in the room. A second chair in the room would be handy so we could sit at the desk to eat but breakfast in bed was a novelty! A few areas of the hotel could do with a lick of paint but it was clean and felt safe. There was ample parking.

I've reviewed this hotel before as stay a lot there with work but wanted to do so again as pleased they are open again and have taken many steps to do their best to create a covid secure environment as possible.

Booked on the day as let down by another hotel that cancelled on the day. Had to find somewhere quickly.

The room was comfortable, only down side was that the bathroom was a bit tatty and a piece was missing from the shower so it did not work, so we had to have a bath instead. The best bit was the wonderful receptionist. Soooo welcoming and helpful :-)

It was a good quality hotel for good price

We stayed for the night to attend crufts the next day the staff where absolutely fantastic especially Matt and unfortunately can’t remember the other guys name who was working on the bar

This the second time that we have stayed at Honiley the room was nice but no drinks in the mini fridge and it said free drinks on the door and it was crufts and a lot of dogs in the hotel plus in the room next to our room ad two dogs in it and the people had left them in the room and at 10pm until 11.30pm the dogs were barking and crying and with my health problems ie lung cancer we got to bed a bit earlier than norm about 10.30 pm as I’m knacked and out breath ant it makes me tiered but with the dogs going on I couldn’t get to sleep other than that it was a nice stay and the room 30 was nice it was just a shame the mini fridge had no free drinks in it yet it had a label saying free drinks but nothing in it and the dogs in the next room put a downer on it a little it was a bit better stay than the first time we came as the room was nowhere as nice as it was this time I know it’s a hotel that work men use and so one but we liked it both times bar the dogs crying and barking in the room and yes we would come again if we got a room like the one we had this time room 30 I think that’s about it and the decor in the hallway was a bit worse for ware and coming down the stairs the ceiling tiles was apart and dirty but that’s being picky we would still come and stay again as the staff are friendly when we signed in and everytime we went out they was polite and the same coming back in at the night time and the breakfast wasn’t as good as the last time as you had to ask for different items as they had ran out and no one came to look until you asked them to other than that there was nothing to complain about and I’m not complaining now it’s just to let you know what we thought and not to complain as we like it there and I think it’s good value for the money and the only other think was my wife had to remake the bed when we got there the first night as the quilt was in the cover and it only covered half of the bed my wife took the quilt out and put it back in as it should have been to fit the bed correctly as it was all on one side of the bed and the other side only had the quilt cover to sleep under but soon sorted out to how it should have been but it won’t stop us coming again soon and the view was nice over the fields with sliding French doors in the room it was a nice stay bar the few bits but I wouldn’t complain about anything as it was all petty except the dogs I like dogs we have an English bulldog e left at home with my son it was just them next door leaving the dogs on there own in a strange room and it was until 11.30 pm or just after my wife as just said but all in all a nice stay and nice staff at the front desk

Carnt thank reception,,,man Mathew,,,,enough,,,every issue ,,and question ,,,we asked him including,,,problem with our room kettle he sorted with ease and smile ,,,a great asset to your hotel ,,,

Excellent attention given by staff. Dining very good, Few minor things, carpets in need of replacement, bathroom needs attention, overall value for money.

The hotel was well located but very tired on the inside, very cold bar area. The rooms very basic, bed was uncomfortable. Dogs everywhere due to crufts, howling all night. Will avoid in the future

Our stay was great, it’s the second consecutive year that we’ve stayed in this hotel. The staff at the hotel are always smiley faced, day or night and are always more than happy to help. Everyone is very accepting of the dogs, they even have dog biscuits on the check in desk which is a nice touch. Although they can’t go into the restaurant for obvious reasons, there is more than enough room for them in the lounge area at breakfast or of an evening. The breakfast station is always well stocked of a morning. The rooms are well equipped for the needs of most, beds are comfy and wifi coverage is great.