Grand Mercure Guangzhou Zhujiang New Town 5 stars
Customer review rating (ALL Rating) 5.0/5 596 reviews
ALLSAFE approved hotel
62 Jin Sui Rd, Zhujiang New Town, Tianhe District
510627 GUANGZHOU
China
BAIYUN INTL AIRPORT At 40km / 24.85 miles
BAIYUN INTL AIRPORT At 40km / 24.85 miles
GUANGZHOU FERRY At 60km / 37.28 miles
HUANAN HIGHWAY At 3.6km / 2.24 miles
GUANGZHOU EAST At 6km / 3.73 miles
ZHUJIANG NEW TOWN At 0.45km / 0.28 miles
GPS:23.122519, 113.322379
Check-in from - Check out up to
Located on level 5, Huachengyuan offers exquisite Cantonese cuisine including breakfast in an elegant Chinese setting. The restaurant offers 180 seats and 6 private rooms.
Located on level 5, our Lobby Bar features French windows and is the ideal place to savour authentic French wines and local delicacies, while admiring the city views. Able to host events of up to 50 guests.
Poorly managed, very dissapoting, will not recommend to anyone!
Customer review rating 0.5/5
Z. Z. Business - Confirmed reviews ALL
Dear Z. Z., Thank you for taking the time to tell us about your experience at the Grand Mercure Guangzhou Zhujiang New Town. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
excellent
Customer review rating 5.0/5
Mailing Solo - Confirmed reviews ALL
Dear Anna L., We very much appreciate your comments regarding your stay at the Grand Mercure Guangzhou Zhujiang New Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nakita Shen General Manager
Nice hotel in good location
TripAdvisor rating 4.0/5
A G Business - TripAdvisor review
Dear Guest, Thank you for sharing your experience at Grand Mercure Zhujiang New Town through the Guest comments. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Nakita Shen General Manager
Well located,Nice service
Customer review rating 4.5/5
Xin T. Business - Confirmed reviews ALL
Dear Xin T., We very much appreciate your comments regarding your stay at the Grand Mercure Guangzhou Zhujiang New Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nikata General Manager
Pretty good
Customer review rating 5.0/5
Anonymous Business - Confirmed reviews ALL
Dear simin l., We very much appreciate your comments regarding your stay at the Grand Mercure Guangzhou Zhujiang New Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nakita Shen
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