Rixos Premium Dubrovnik Hotel 5 stars

Customer review rating 4.5/5 1,908 reviews

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Rixos Premium Dubrovnik
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+ 13 Services

Hotel extras

  • Walking distance to Old Town and its attractions

  • Premium concept and experience

  • Awarded Anjana Spa

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • DUBROVNIK Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early Check In
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Catering
  • Breakfast Paying
  • 3 Restaurant(s)
  • 4 Bar(s)
Leisure and activities
  • Well-being
  • Babysitting on request
  • Other sports activities
Business services
  • 4 Meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Rixos Premium Dubrovnik

Liechtensteinov put 3
20000 dubrovnik
croatia

Tel: +38520200000

Fax: (+385)20/200020

Check-in from 15h00

Check out up to 11h00

  • By plane

    DUBROVNIK At 18km / 11.18 miles - Shuttle paying

GPS :42.64568, 18.09043

Our accommodation(s)

Our restaurants and bars

TURQUOISE RESTAURANT

Type of cuisine: International

Along with a fabulous selection of much loved international cuisine, the open buffet at Turquoise Restaurant offers regional tastes from the Mediterranean and especially local Dalmatian cuisine.

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LIBERTAS FISH RESTAURANT

Type of cuisine: International

Libertas Fish Restaurant offers an intimate atmosphere on its seaside terrace accompanied by the gentle breeze of the Adriatic Sea and delicious culinary delights.

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UMI TEPPANYAKI

Type of cuisine: Japanese

Treat yourself to an unforgettable Japanese evening against the stunning backdrop of the Adriatic sea in our Umi Teppanyaki Restaurant. Our expert chefs will dazzle you with exquisite Japanese tastes and incredible culinary shows.

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Libertas Terrace & Lobby Bar

You are invited to chill out sipping our alcoholic or soft drinks accompanied by delicious snacks and pleasant chit-chat against a spectacular view of the Adriatic Sea.

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LIBERTAS BEACH SNACK BAR

The Libertas Beach Snack Bar is located on the hotel beach. After a swim in the crystal clear water of the Adriatic Sea, indulge yourself with refreshing cocktails, smoothies and fresh juices, which are just part of our diverse offer.

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Sports Bar

Our Sports Bar offers a cosy atmosphere to enjoy sports games along with a great selection of premium drinks as well as champagne against the stunning backdrop of the Adriatic Sea.

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Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 107

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
Rixos Premium Dubrovnik

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

1,908 reviews

tripadvisor

TripAdvisor Rating 5.0/5

279 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Well located

Customer review rating 4.0/5

Anonymous Couples - 18/07/2021 Confirmed reviews ALL

Very friendly service, good breakfast. No beach but there is bellevue beach next to it which one could use. Comfortable bed and all rooms with sea view. The only one and substantial disadvantage is that prices in the beach bar and terrace totally out of line. I travel a lot and often stay in good hotels but this kind of price level i would expect in places like Amalfi or 4 seasons if it’s Eastern Europe but i simply think one water, one espresso and one small local beer 17$ is out of line. As a result i went to several restaurants mentioned on the Michelin and did lunch on the out of hotel beaches simply because what you get for what you pay didn’t feel right in terms of food and beverages.

Dear Valeria T., Thank you for taking your time to share with us your experience at Rixos Premium Dubrovnik. We are glad to know that you had a pleasant stay at our hotel and we are sorry for not fully meeting your expectations. We hope to have another opportunity to welcome you back in the future, Sincerely, Maris Miljas

Incredible property - very poor service.

Customer review rating 3.0/5

Anonymous Couples - 17/07/2021 Confirmed reviews ALL

This is one of the most beautiful hotels we’ve ever stayed at. It is truly spectacular. Unfortunately, the treatment for staff was by far the worst we received in our entire 2 week trip to Croatia, and the worst I’ve ever received at a 4 or 5 star hotel. Staff was consistently unfriendly and unhelpful, and generally made us feel like we were unwanted and unwelcome. We loved Croatia and loved the service everywhere else, but the service at Rixos was one of the biggest disappointments on an otherwise incredible trip.

Dear Daniel Richard C., Thank you for taking your time to share your feedback through survey as well as through the phone call. Once again, we truly appreciate your feedback and we will work on improving our service. We hope to have another opportunity to welcome you back in the future! Sincerely, Maris Miljas

Incredible views, incredible stay.

Customer review rating 5.0/5

Luc Families - 17/07/2021 Confirmed reviews ALL

The room was nice and large with the latest amenities, and the terrace was spectacular providing an unobstructed view on the sea. The breakfast was very good and diverse staffed by very diligent and nice personal.

Customer review rating 2.5/5

Anonymous Solo - 14/07/2021 Confirmed reviews ALL

It‘s a great location but there is a long way to go to have smooth 5 star hotel operation.

Dear Branka S., Thank you for taking the time to tell us about your experience at the Rixos Premium Dubrovnik. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Guter Service

Customer review rating 4.5/5

Peter S. P. Couples - 12/07/2021 Confirmed reviews ALL

All problems have been solved by the management.

Perfect

Customer review rating 4.5/5

Anonymous Couples - 08/07/2021 Confirmed reviews ALL

Hotel had everything we needed. Well located within 20 min walk to old town. Had great pool deck for lounging plus swimming access to the sea.

Beautiful Property

Customer review rating 5.0/5

Anina T. Solo - 07/07/2021 Confirmed reviews ALL

The hotel amenities were wonderful and the staff were all very friendly. The hotel was clean and the view of the sea was amazing

5 stars

Customer review rating 5.0/5

Kristin Friends - 05/07/2021 Confirmed reviews ALL

beautiful location, 5 star service, and amazing food/drinks!

Everything was perfect

Customer review rating 5.0/5

Anonymous Couples - 04/07/2021 Confirmed reviews ALL

Super!

Very good stay

Customer review rating 5.0/5

L. Families - 04/07/2021 Confirmed reviews ALL

We had a perfect stay in Rixos hotel. The place is amazing and the staff was very nice. Thanks very much for it!

Number One in Dubrovnik

Customer review rating 5.0/5

Javon G. Solo - 01/07/2021 Confirmed reviews ALL

The Rixos Premium Dubrovnik was a revelation. Being rated so highly I knew I wanted to stay here but it was by no means cheap. I booked five nights in a standard room using 64,000 Accor Live Limitless points just having to pay about 30 euros in cash. The day before arrival I got a call from the hotel enquiring if I needed transport or any arrangements made and to enquire my estimated arrival time. This was a wonderful touch. On arrival I was advised I was double upgraded to a spa suite on the 3rd floor. I should also mention I’m an Accor Platinum member. The way this hotel is designed, the lower the floor, the better the view and the bigger the room. Suite 1326 was massive and so impressive. I was totally in awe with the view from the expansive terrace. Huge bed, huge bathroom, bar area, living room, etc. All spotlessly clean and well appointed. The bathroom was well stocked with Bvlgari amenities which were extremely good. The overall layout was very practical and I quite loved it. The main restaurant was amazing. Especially the outside terrace for breakfast on mornings. One could easily sit there all day. The breakfast buffet here is perhaps one of the best buffets I’ve had anywhere in Europe. Even with the COVID-19 protocols in place. Guests all wear masks around the buffet and also gloves when touching utensils. The spread was wide and varied and included assorted breads and pastries (AMAZING APRICOT CROISSANTS), cheeses, tons of fruits including cherries and strawberries, yogurts, juices, assorted cereals, assorted salads, cured meats, smoked fish, eggs including eggs benedict, pancakes, waffles, bacon, sausages, potatoes, baked beans and most importantly…..PROSECCO!!! I never had lunch after such an amazing spread. There was never any room. All the staff I encountered were extremely friendly and professional, especially Antonia in Guest Relations. She is an absolute star. The area around the hotel was very peaceful and quiet. A few nearby convenience stores and restaurants. There is also a nearby bakery that does Turkish Baklava which was absolutely divine. The property is right on the water with very safe platforms to swim on. At times the water was a little too chilly for me, but once you got in, it was great. Rixos also has a massive spa with several rooms and small pools. I was absolutely blown away. One regret I had was not spending a full day in the hotel relaxing as I was out everyday I was there. Rixos overall is the perfect choice for a Dubrovnik holiday. Either for a few nights or for your entire holiday. You will not be disappointed.

Dear Javon Antonio G., We very much appreciate your comments regarding your stay at the Rixos Premium Dubrovnik. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

The best hotel breakfast I ever had.

Customer review rating 5.0/5

Anonymous Couples - 29/06/2021 Confirmed reviews ALL

Nice staff. Perfect. And everything else.

Dear Zehra F., We very much appreciate your comments regarding your stay at the Rixos Premium Dubrovnik. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

High level service.

Customer review rating 5.0/5

Urska Families - 29/06/2021 Confirmed reviews ALL

We were very pleased with the accommodation at the Rixos hotel. Staff very friendly and helpful. Rooms spacious and clean. Very wide choice for breakfast. Beautiful pool area and nice access to the sea by stairs. On the other side of the hotel is also a very nice bay with a pebble beach and low water, suitable for small children. Well located, near the old town of Dubrovnik, accessible by foot within 15 minutes.

Dear Urska H., We very much appreciate your comments regarding your stay at the Rixos Premium Dubrovnik. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent Accommodations

Customer review rating 5.0/5

Kerri Families - 29/06/2021 Confirmed reviews ALL

Our experience at Rixo’s and with the Rixo’s Staff was was nothing less than excellent from first entering the door till the day the door closed behind us on our exit. Ivana gave us or orientation tour and continued to help us during our stay. The breakfast Buffett included anything you could possibly want to eat and drink, and even the musical duet in the bar at night was talented and the music most enjoyable. I can not make a single suggestion to improve on service or one’s stay. Kerri

Dear Kerri Craig P., We very much appreciate your comments regarding your stay at the Rixos Premium Dubrovnik. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Amazing views

TripAdvisor rating 3.0/5

nadinamuma 07/03/2021 TripAdvisor review

The views and amenities of the hotel were incredible. The downfall for us and the biggest one was that reception obviously didnt do our entry cards correct therefore every single day after we would come back from the pool we would be standing at our door in robes dripping wet waiting for new key cards. (Same thing for the entire stay 5 days) my daughter is only four so this was unacceptable.

Dear nadinamuma, Thank you for taking your time to leave us a review. We appreciate your kind compliments about the views and hotel amenities. We are glad that you enjoyed this aspect of the service we provide. However, we are really sorry to know that you have experienced certain inconveniences during your stay and we were unable to permanently resolve the issue from not happening again. Please accept our sincere apologies. We hope that you will give us another opportunity to welcome you back and provide you true Premium experience. Sincerely,

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