Mercure Jakarta Gatot Subroto

Customer review rating (ALL Rating) 4.8/5 1,515 reviews

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Description

Hotel extras

  • The hotel is a short drive from Soekarno Hatta International Airport.

  • Enjoy easy access to Pancoran, Kuningan, Rasuna Said, and Semanggi.

  • Take the first exit towards Semanggi from the Inner Ring road.

  • The hotel is 10 min by foot from Dirgantara Monument in Pancoran.

  • Dine in style at our restaurant with amazing views of Jakarta.

Our accommodation(s)

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Hotel location

Mercure Jakarta Gatot Subroto

Jalan Gatot Subroto Kav. 1, Kuningan Barat, Jakarta Selatan
12790 JAKARTA
Indonesia

GPS:-6.239133, 106.828591

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,515 reviews

TripAdvisor Rating  4.5/5  1,231 reviews

Good stay

Customer review rating 5.0/5

Isna77 Families - Confirmed reviews ALL

Very good service, clean, fast wifi and many food choice for breakfast especially for healthy food.

Dear I. Isna, We very much appreciate your comments regarding your stay at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rizky Justian David Room Division Manager

good

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

overall good

Dear Riki R., We very much appreciate your comments regarding your stay at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rizky Justian David Room Division Manager

good place for stay, but need improvement

Customer review rating 3.5/5

Arlina A. Business - Confirmed reviews ALL

overall we do really enjoy with the hotel, just a suggestion, idk why if there were unused toothpaste it would be taken by the cleaning service. i thought even i had not used it, it’s been mine. but i found if i put my unused toothpaste, it would be taken after cleaning. second, i stayed in a room with kitchen space, but after makeup room i’ve checked many times that all of the cutleries (spoons, forks, plates, bowls) isn’t refilled by the team. i should requested again and again. it took time.

Dear Arlina A., Warmest greetings from Mercure Jakarta Gatot Subroto, Thank you for taking the time to share your feedback about your recent stay at our hotel. We sincerely apologize for any inconveniences you experienced during your visit. Our team strives to provide exceptional service, and it's disheartening to learn that we fell short of your expectations. We take all guest feedback seriously, and we genuinely value your input and are committed to making the necessary improvements to enhance our guests' overall satisfaction. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back in the future and provide you with a much improved experience. Sincerely, Rizky Justian David Room Division Manager

Bussines

Customer review rating 5.0/5

Dewi Business - Confirmed reviews ALL

Good Good

Dear Mahendra D., We very much appreciate your comments regarding your stay at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rizky Justian David Room Division Manager

Perjalanan Bussines

Customer review rating 5.0/5

Diazka Business - Confirmed reviews ALL

Good

Dear Deri P., We very much appreciate your comments regarding your stay at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rizky Justian David Room Division Manager

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Other web-users rate our hotel

  • 431 reviews 8.8/10 Location
  • 2,084 reviews 9.5/10 Room
  • 3,616 reviews 9.5/10 Service
  • 51 reviews 8.5/10 WiFi
  • 2,373 reviews 9.5/10 Food
  • 1,134 reviews 9.3/10 Breakfast
  • 976 reviews 9.7/10 Cleanliness
  • 779 reviews 9.2/10 Amenities

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