Grand Mercure Khao Lak Bangsak 5 stars

Customer review rating (ALL Rating) 4.8/5 2,208 reviews

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Grand Mercure Khao Lak Bangsak - Image 1
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71 Moo7, Bangmuang District, Ampur Takuapa, 82190 PHANG NGA, Thailand

Description

Hotel extras

  • Room decoration is influenced by the southern Thai home interior and the local culture.

  • Rooms are built in Thai traditional architecture buildings.

  • All Rooms are wrapped around by tropical garden and palm trees and canal flowing through.

  • Pool Access Deluxe rooms are offer a swimming experience directly from your terrace.

  • Our Great & Friendly Staff Ensure Your Perfect Stay at Grand Mercure Khao Lak Bangsak.

Our accommodation(s)

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Room 1

Hotel location

Grand Mercure Khao Lak Bangsak

71 Moo7, Bangmuang District, Ampur Takuapa
82190 PHANG NGA
Thailand

GPS:8.801849, 98.263283

Telephone
Fax 076490968

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.8/5  2,208 reviews

Customer review rating 5.0/5

Jacalyn L. M. Couples - Confirmed reviews ALL

Dear Jacalyn, Thank you for sharing such wonderful feedback with us and for choosing to return after your first stay two years ago. I am delighted to know that your latest visit was another fantastic stay, and that Grand Mercure Khao Lak Bangsak continued to meet your expectations. It is especially pleasing to read that, amongst the five hotels you stayed at during this trip, our breakfast stood out for its quality, variety, and food temperature. I have noted your partner’s comment regarding dumplings at breakfast, and I will share this with our culinary team for consideration. Thank you also for recognizing the ongoing maintenance around the property and the effort made to minimize any impact on our guests. I am very pleased to know that loyalty status recognition has improved and that you felt this during your stay as a Platinum member. Please accept my apologies, however, for the billing issue at departure. Although I am glad it was quickly rectified, I fully agree that it should not have occurred, and we will review this with the team. Thank you again for your kind recommendation. We are very happy to know that you cannot wait to return, and we look forward to welcoming you back again soon. Grand Regards Paul Smith General Manager Grand Mercure Khao Lak Bangsak

Customer review rating 4.5/5

Ray W. Couples - Confirmed reviews ALL

Dear Ray, Thank you for sharing your feedback with us. I am pleased to know that your stay was once again enjoyable, and that overall you had a wonderful experience with us. Please accept my apologies, however, that the WiFi speed did not meet your expectations. May I kindly ask whether you logged in via your ALL Accor membership, or just used your email address? This will help us review the issue more clearly with our provider and team. You are welcome to contact me directly at pa… Thank you again for your constructive feedback. We hope to have the pleasure of welcoming you back again soon. Grand Regards Paul Smith General Manager Grand Mercure Khao Lak Bangsak

Customer review rating 5.0/5

Joy M. C. Families - Confirmed reviews ALL

Dear Joy, Thank you very much for your wonderful review and for giving us a perfect score. I am delighted to read that you had a fantastic trip and that our team helped make your stay so enjoyable. Your kind words mean a great deal to all of us. We look forward to welcoming you back again in the future. Grand Regards Paul Smith General Manager Grand Mercure Khao Lak Bangsak

Customer review rating 5.0/5

Jennifer V. E. Couples - Confirmed reviews ALL

Dear Jennifer, Thank you very much for your wonderful review and for choosing to celebrate both of your birthdays with us. I am delighted to read that you enjoyed our beautiful location, spacious pool access room, relaxing patio, and the variety and quality of our food. It is especially pleasing to know that our team made you feel so well cared for and remembered your preferences during your stay. I am also very happy that the birthday decorations, cakes, and celebrations helped make your special days memorable, particularly while being away from family. Your kind recommendation means a great deal to us, and I will be sure to share your lovely comments with the team. We look forward to welcoming you both back for another restful stay with a touch of luxury. Grand Regards Paul Smith General Manager Grand Mercure Khao Lak Bangsak

Customer review rating 5.0/5

Sean G. Families - Confirmed reviews ALL

Dear Sean, Thank you very much for your wonderful review and for giving us a perfect score. I am delighted to read that you enjoyed our quiet resort, beautiful beach setting, and attentive service from our team. It is especially pleasing to know that your ten day stay gave you the chance to relax and recharge. It was a pleasure to be part of your experience, and your comments are greatly appreciated. We truly appreciate your kind words and look forward to welcoming you back again in the future. Grand Regards Paul Smith General Manager Grand Mercure Khao Lak Bangsak

Other web-users rate our hotel

  • 835 reviews 8.7/10 Location
  • 1,458 reviews 8.9/10 Room
  • 2,057 reviews 9.4/10 Service
  • 11 reviews 6.6/10 WiFi
  • 967 reviews 9/10 Breakfast
  • 920 reviews 8.4/10 Amenities
  • 807 reviews 9/10 Comfort
  • 686 reviews 8.4/10 Cleanliness

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Our other establishments nearby

Pullman Khao Lak Resort 5 stars

Customer review rating (ALL Rating) 4.5/5 (1991 reviews)

At 5.803 km

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