Hotel Mercure Apartments Dubai Barsha Heights 4 gwiazdki

Dear Joanna W., We very much appreciate your comments regarding your stay at the Mercure Hotel Apartments Dubai Barsha Heights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Naseer T. Thodi General Manager

Dear valued guest, Thank you for visiting us and taking the time to tell us about your recent experience at the Mercure Hotel Apartments Dubai Barsha Heights. I have shared your compliments to the team for their professional service. On the other hand, I am sorry that we have not met all of your expectations. We are currently under refurbishment. The purpose of these works is to enhance our guests experience, converting our rooms to a more modern look and feel including new furnitures and fixtures that hopefully you will be able to experience on your next visit. We look forward to seeing you soon. Sincerely, Naseer T. Thodi General Manager

Dear guest, Thank you for taking the time to tell us about your experience at the Mercure Hotel Apartments Dubai Barsha Heights. I am sorry that your experiences did not meet your expectations; please allow me to express my sincerest apologies for the unintentional inconveniences that was caused to you. We thank you for bringing this to our attention.I had already communicated this to our managers in charge. At Mercure, we strive to provide a superior service experience for every customer; and we are constantly improving and taking measures to exceed our guests expectations. Thank you for bringing all these to our attention, please bear in mind that any of your concerns, minor or major, can be directly communicated during your stay to our Front office managers, who are more than willing to act immediately to any inconvenience that you might be experiencing. We can resolve the issues on hand and we can always transfer you to another room. At the moment, the hotel has minor renovation works in order for us to convert the look and feel to a more modern touch with complete State of the art in room technologies. It is our priority to continually enhance our guests stay experience. Your feedback is very important to us, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on your next visit, I will ensure you a hassle free stay. Sincerely, Naseer T. Thodi General Manager