Name: Mercure Dubai Barsha Heights Hotel Apartments
Address: DUBAI, 500300, UNITED ARAB EMIRATES
Telephone: (+971)4/3818888

Mercure Dubai Barsha Heights Hotel Apartments 4 stars

Customer review rating (ALL Rating) 3.8/5 441 reviews

ALLSAFE approved hotel

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Description

Mercure Dubai Barsha Heights Hotel Apartments

Hotel for travellers looking for local and authentic experiences

Welcome to Mercure Dubai Hotel Apartments on Sheikh Zayed Road in Barsha Heights right next to Dubai Internet City Metro Station. Mirroring the privacy of a home and offering the conveniences of a hotel, Mercure Dubai Hotel offers a unique hospitality experience for short and long stays at an affordable price. Indulge in a range of fabulous dining options at Day & Night all day dining, The Exit sports bar, Cafe Social, Corner 8 pool bar and Nostos Greek Restaurant.

Mirroring the privacy of a home and offering the conveniences of a hotel, Mercure Dubai Hotel offers a unique hospitality experience for short and long stays at an affordable price Indulge in a range of fabulous dining options at Mercure Dubai Hotel from the Day & Night Restaurant., to The Exit Sports Bar, Cafe Social, Corner 8 Pool Bar and Nostos Greek Restaurant.

Hotel extras

Spacious one & two bedroom apartments that provide comfortable stay experience
Dubai Internet City Metro Station beside the hotel, Dubai Tram & Monorail is only 2 stops away
A range of accommodation options for students, families, corporate, solo and group travellers
Easy access with public transport services, to popular Dubai attractions and shopping malls
5 dining venues, 8 meeting rooms on level 40 & 41, pool deck on level 8, squash court and more

Hotel location

Mercure Dubai Barsha Heights Hotel Apartments

Sheikh Zayed Road,Barsha Heights, Dubai Internet City, TECOM, DXB Internet City Metro Station
500300 DUBAI
United Arab Emirates

Telephone +971 4 381 8888

+971 4 381 8840

By plane
DUBAI INTERNATIONAL At 30km / 18 miles
By train
DUBAI INTERNET CITY At 0.1km / 0.06 miles

GPS:25.101158, 55.173058

Hotel services

Check-in from 15h00 - Check out up to 12h00

In summary

On site

Swimming pool
Car park
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

DAY & NIGHT

Enjoy a delightful meal at Day&Night, ideal for business lunches or quality time with family and friends. Relax indoors or step out onto the outdoor terrace for an al fresco experience and savor international flavors for breakfast, lunch or dinner.

The Exit Sports Bar

THE EXIT Sports Bar, is the perfect place to catch up with friends and watch live sport from around the world on the big screen. The Exit also referred as a lounge, offering a variety of sumptuous dishes to relax and unwind with friends.

Café Social Non contractual photo

Let our lobby lounge cafe entice you with cosy seating, delicious food and friendly service. Light meals can be had throughout the day along with tea, fresh juice, mocktails and coffee from Starbucks.

Our accommodation(s)

Mercure Dubai Hotel Apartment is conveniently located on Sheikh Zayed Road, beside the metro station. The well-equipped apartments are a great choice for short or long stays, it combines traditional charm and comfort with outstanding service & facilities The apartments are fully furnished & equipped ready for you to move in. Stay from a month to one year, it's all about flexibility to have a relaxed stay experience. Enjoy the spacious rooms, kitchen, private balcony, gym, pool, squash, spa, salons & more

Family One Bedroom Apartment with King size bed, City View

Max. number of persons: 5
Area: From 61 m² / 656 sq ft
Views: City View Note
Most of the accommodation: Balcony Note

*Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Family One Bedroom Apartment with 2 single beds, City View

Max. number of persons: 5
Area: From 61 m² / 656 sq ft
Views: City View Note
Most of the accommodation: Balcony Note

*Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Family One Bedroom Apartment with King size bed, Skyline View

Max. number of persons: 5
Area: From 61 m² / 656 sq ft
Views: Panorama view Note
Most of the accommodation: Balcony Note

*Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Family One Bedroom Apartment with 2 single beds, Skyline View

Max. number of persons: 5
Area: From 61 m² / 656 sq ft
Views: Panorama view Note
Most of the accommodation: Balcony Note

*Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Family Two Bedroom Apartment with a king size bed and 2 single beds, City View

Max. number of persons: 6
Area: From 105 m² / 1130 sq ft
Views: City View Note
Most of the accommodation: Balcony Note

*Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Family Two Bedroom Apartment with a kingsize bed and 2 single beds, Skyline View.

Max. number of persons: 6
Area: From 105 m² / 1130 sq ft
Views: Panorama view Note
Most of the accommodation: Balcony Note

*Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Our guest reviews

All is OK except one

yaman442022 Business - 5/16/2022 TripAdvisor review

All if fine but one annoying thing, when check in, receptions asks you if you wish to make orders from the restaurants, bar or room service you have to pay on the spot except if you put a deposit, they call it credit For the last three years of my stay at this hotel on monthly basis it never worked as they describe it , every time you order and ask them to put on the room the answer is you have no credit, we checked and you have not, so every time I have to go to the reception and ask them to fix it time after time after time Some one has to fix this once and for all

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Dubai Barsha Heights. Thank you for giving us high score. I am sorry that your experience did not meet your expectations in some areas; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Relation Team

Komumu çok iyi. Metro önümüzdeydi. Otopark çok iyi be her zaman kolaylıkla yer bulduk

Berrin P. A. Business - 5/10/2022 Confirmed reviews ALL

The hotel very clean. Everyday there is cleanning. All staff smilling and helpness. Jakuzi wonderfull and Amazing. The room is very good. Kitchen There is all dishes (Tencere, tava ve tabak) yeterliydi. Front of MANAGER MR. TAMER. VERY KIND AND HELPNESS AND SMILING. What you need everything do it. THANK YOU MR TAMER.

Ok kind not that great

Sanjay P. Solo - 5/9/2022 Confirmed reviews ALL

Even i was giving reply with smile, receptionist never reciprocated. Thought it may be one off case, but it was not as same behaviour when i checked out. Looks like hotel charges different amount for their staff to smile

Well located and good stay

Joshua K. Business - 5/5/2022 Confirmed reviews ALL

Good and friendly staff and great amenities

Dear Joshua K., We very much appreciate your comments regarding your stay at the Mercure Dubai Barsha Heights Hotel Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

Designed for family tourist

Rajib C. Families - 4/26/2022 Confirmed reviews ALL

Good points to appreciate - Cordial staffs, good location, nice infrastructure, fantastic ambience (shops for daily needs, kids play etc) Things to improve - 1. Room service (out of my 13 days stay - 1 or 2 days nobody attended call for room service for food - calling to reception, duty manager we’re not successful (only assurance and apology) 2. Although food quality was good, food is served in open serving bowl without cover. No salt and pepper 3. Infrastructure of apartments are bit older (one leg of our centre table found broken during check in - room 2514) 4. Breakfast menu should have varieties (almost same menu everyday and my family have skipped breakfast couple of days due to monotony. Hope management will look into

Dear Rajib C., We very much appreciate your comments regarding your stay at the Mercure Dubai Barsha Heights Hotel Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry that your experience did not meet your expectations in some areas; please allow me to express my sincerest apologies. We are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

Nice area

Anonymous Families - 4/26/2022 Confirmed reviews ALL

Experience was good. Environment is quite friendly.

Well located especially with the metro close by which made our visit as tourists stress free.

Niri D. Families - 4/24/2022 Confirmed reviews ALL

Apart from the initial delay in not having our room ready when we were to check in and keeping us waiting for over one hour before we were allowed to check in, our stay was great. The security men were always ready to help with our load anytime we came back while the restaurant staff were friendly especially Ambrose. The cleaner will clean without you noticing his presence. We couldn’t use your swimming and the spa due to our engagements.

Dear Niri Isaac D., We very much appreciate your comments regarding your stay at the Mercure Dubai Barsha Heights Hotel Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

Good stay

Asan A. Families - 4/23/2022 Confirmed reviews ALL

The hotel staff are very friendly and any issues resolved immediately.

Dear Asan A., We very much appreciate your comments regarding your stay at the Mercure Dubai Barsha Heights Hotel Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shahi Soodin Assistant Front Office Manager

Better then expected

Mutaz S. M. Solo - 4/22/2022 Confirmed reviews ALL

The room: Old furniture but comfortable bed Breakfast: Try to add more choices The elevaitor: I give 2/10 this is the worst experience in the hotel sometimes I waited more than 25 minutes I believe the hotel can be better then it is now and i will be more than happy to help with anything

Dear Mutazsalah S., We very much appreciate your comments regarding your stay at the Mercure Dubai Barsha Heights Hotel Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. During the high occupancy of the hotel, we are experiencing delayed in the lift. We hope for your kind understanding and hope to serve you once again and exceed your expectations to your next visit in Dubai. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shahi Soodin Assistant Front Office Manager

Average Stay, expect better from Hotel which carries Accor flag

Ronnie M. Families - 4/20/2022 Confirmed reviews ALL

Was an average stay which could have been a lot better. Service and courtesy levels of the line team members were standout, however lot to be desired of the management team. Numerous times encountered rude, abrasive behavior from the management at front desk (not long term desk). Lastly when I requested an extension of few additional days the hotel reservation team quoted a ridiculously astronomical figure which couldn’t be correct because the online rates for the same were a fraction of it. Nonetheless the hotel came back with revised rate, but the episode left a bad taste. Additionally I was informed the extension would allow me to avail the continued discounts however in reality was not the case as I found out with the room service order.

Dear Ronnie M., Thank you for taking the time to tell us about your experience at the Mercure Dubai Barsha Heights Hotel Apartments. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Shahi Soodin Assistant Front Office Manager

Anonymous Families - 4/19/2022 Confirmed reviews ALL

overall good hotel. Suggest however that the staff by the svimming pool should have a change of clothing everyday as they are out there in the heat and that can create unpleasant body odour.

Dear Taiwo L., Thank you for taking the time to tell us about your experience at the Mercure Dubai Barsha Heights Hotel Apartments. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Shahi Soodin Assistant Front Office Manager

Excellent guest service

S. Families - 4/17/2022 Confirmed reviews ALL

Nice hotel, Excellent guest service. will come back definitely.

Dear Caitra S., We very much appreciate your comments regarding your stay at the Mercure Dubai Barsha Heights Hotel Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shahi Soodin Assistant Front Office Manager

Convenient to MRT

Paul M. B. Families - 4/16/2022 Confirmed reviews ALL

Convenient location for the train. Our bathroom was a frustration though. Shower water either cold or blistering hot and the drains were slow to drain. Otherwise, an okay hotel with very good service.

Dear Paul Martell B., Thank you for taking the time to tell us about your experience at the Mercure Dubai Barsha Heights Hotel Apartments. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Management

Good stay

Paul H. Business - 4/15/2022 Confirmed reviews ALL

Cleanness, Breakfast

Dear Paul H., We very much appreciate your comments regarding your stay at the Mercure Dubai Barsha Heights Hotel Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shahi Soodin Assistant Front Office Manager

cheep

Km Business - 4/14/2022 Confirmed reviews ALL

cheep price and very cheep quality service

Dear Khaled M., Thank you for taking the time to tell us about your experience at the Mercure Dubai Barsha Heights Hotel Apartments. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Management

Well Located but slow in service

Anonymous Families - 4/10/2022 Confirmed reviews ALL

Parking Valet system is very clumsy, can not ask to getvthe veichlefrom room. Breakfast is not great. Location is great. Rooms are also OK. Housekeeping service was also very poor after placing a call it takes laong time to deliver.

Dear Bhushan N., Thank you for taking the time to tell us about your experience at the Mercure Dubai Barsha Heights Hotel Apartments. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Management

It was good.

Ruth W. Business - 4/9/2022 Confirmed reviews ALL

I enjoyed all.

Dear Ruth W., We very much appreciate your comments regarding your stay at the Mercure Dubai Barsha Heights Hotel Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shahi Soodin Assistant Front Office Manager

Home Away from Home

Yara H. Business - 4/8/2022 Confirmed reviews ALL

From the location, to the welcoming, the service, and the facilities, I've had a fantastic stay at Mercure. Its proximity to the metro station, lovely staff, and very well-designed and comfortable apartments, made my stay at Mercure feel like home away from home.

Dear yara H., We very much appreciate your comments regarding your stay at the Mercure Dubai Barsha Heights Hotel Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shahi Soodin Assistant Front Office Manager

Good place, needs better wifi

D. D. Solo - 4/6/2022 Confirmed reviews ALL

It was overall good but they need to invest in a better wifi.

Dear Dairiou D., We very much appreciate your comments regarding your stay at the Mercure Dubai Barsha Heights Hotel Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We do provide high speed internet at the hotel with an extra cost. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shahi Soodin Assistant Front Office Manager

Good stay

Anonymous Business - 4/5/2022 Confirmed reviews ALL

Comfortable, great night sleep :)

Dear Merandi R., We very much appreciate your comments regarding your stay at the Mercure Dubai Barsha Heights Hotel Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shahi Soodin Assistant Front Office Manager

Our most recent 20 reviews

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