Mercure Dubai Barsha Heights Hotel Apartments 4 stars
Customer review rating (ALL Rating) 3.8/5 450 reviews
ALLSAFE approved hotel
Spacious one & two bedroom apartments that provide comfortable stay experience
Dubai Internet City Metro Station beside the hotel, Dubai Tram & Monorail is only 2 stops away
A range of accommodation options for students, families, corporate, solo and group travellers
Easy access with public transport services, to popular Dubai attractions and shopping malls
5 dining venues, 8 meeting rooms on level 40 & 41, pool deck on level 8, squash court and more
Sheikh Zayed Road,Barsha Heights, Dubai Internet City, TECOM, DXB Internet City Metro Station
United Arab Emirates
DUBAI INTERNATIONAL At 30km / 18 miles
DUBAI INTERNET CITY At 0.1km / 0.06 miles
Check-in from - Check out up to
Enjoy a delightful meal at Day&Night, ideal for business lunches or quality time with family and friends. Relax indoors or step out onto the outdoor terrace for an al fresco experience and savor international flavors for breakfast, lunch or dinner.
THE EXIT Sports Bar, is the perfect place to catch up with friends and watch live sport from around the world on the big screen. The Exit also referred as a lounge, offering a variety of sumptuous dishes to relax and unwind with friends.
Let our lobby lounge cafe entice you with cosy seating, delicious food and friendly service. Light meals can be had throughout the day along with tea, fresh juice, mocktails and coffee from Starbucks.
Mercure Dubai Hotel Apartment is conveniently located on Sheikh Zayed Road, beside the metro station. The well-equipped apartments are a great choice for short or long stays, it combines traditional charm and comfort with outstanding service & facilities The apartments are fully furnished & equipped ready for you to move in. Stay from a month to one year, it's all about flexibility to have a relaxed stay experience. Enjoy the spacious rooms, kitchen, private balcony, gym, pool, squash, spa, salons & more
100% genuine reviews from our guestsFind out more
Spacious rooms, good location
Customer review rating 3.5/5
Nadezhda Business - Confirmed reviews ALL
I’ve stayed in this hotel during a month as a long-term guest. The rooms are spacious with well equipped kitchen and washing machine. The hotel located a minute walk from metro which very convenient when going to city center or other city attractions. It also offers free access to the pool and free bus to the beach or mall. All the staff is very friendly and willing to help. Surprisingly that this hotel does not provide such usual amenities like bath robe, slippers or even shampoo. The liquid they put in the dispenser cannot be used as shampoo as gives no soap. I was on a business trip, so it was not very convenient for me to bring such things as I thought it should be provided in every hotel. Water was provided only once on check in, which is also odd. Cleaning was a bit sloppy, but you can arrange additional cleaning by calling to reception, they even does not take any tips.
TripAdvisor rating 5.0/5
Richard S Business - TripAdvisor review
Had a very good experience, an amazing and incredible staff , from front desk to housekeeping especially Mr. Hesham front office advisor . In fact everyone is welcoming and the rooms are amazingly good
Dear Richard, We very much appreciate your comments regarding your stay at the Mercure Dubai Barsha Heights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relation Team
Not what expected from an Accor Chain Hotel
Customer review rating 2.5/5
Ali T. Solo - Confirmed reviews ALL
Its one of the worst experince with Accor, to start with the check process was lengthy and no one welcomed me as Platinum Accor Member, furthermore no one explained the car parking policy which require pass from concierge. Then I got into the room to see the old furinture with dust on few light fixtures. The complementry water bottles smells like cigarette it lloks like they are stored in smoking area. The bad experince ended with very lenghty check out. The only good thing about the stay is the Valet Service its very professional and fast.Also the hotwl location is excellent with plenty of parking space. I liked all the facilities around the building pharmacy, ATM, grocey store and of course starbucks... however this would my last visit to this hotel....
Stay was full of maintenance
Customer review rating 1.0/5
Keerthi Families - Confirmed reviews ALL
Balcony door needed 1 hour maintenance work. Kitchen tap broke. Fridge wasn't working well. Bathroom ceiling flew everytime we closed door and required maintenance. Bathroom magnifying mirror was loose and hung like a rope and i was charged for it calling it a damage. Bathroom magnifying mirror is still being investigated and I'm waiting for my refund of 250 AED. Your housekeeping and engineering team do not talk to each other well. Never to come back again. The apartment and it's frequent maintenance work spoilt my family's vacation.
Well located next to the Metro , Spacious Apartments with good facilities in the Kitchenette
Customer review rating 4.0/5
Mervan G. A. Families - Confirmed reviews ALL
It was a good experience and worth the money spent. The front office was very courteous specially the front office Manager Ms. Zara and the bell boys were fantastic. The Day & Night restaurant serving Breakfast should be improved as the staff were too busy doing nothing and not attending to the guest unfortunately. Overall the stay was pleasant.
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