Cannes Centre Univers hotel (Futur Mercure) 4 stars

Customer review rating 4.4/5 328 reviews

Cannes Centre Univers hotel (Futur Mercure)
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Hotel extras

  • Located in the heart of Cannes, just 1 min from the beach and the Palais des Festivals

  • A personalized welcome from all our teams

  • Free access to the sauna and fitness center

  • Sun-soaked breakfast room on the top floor of the hotel

  • Free high-speed WIFI

Services in the hotel and nearby

Check-in from 13h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
Catering
  • BreakfastPaying
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
  • Well-being
  • Golf (Nearby)Paying
  • Beach and water sportsPaying
  • Bicycles rental (Nearby)Paying
Business services
  • Copy/print service available
Information message

Hotel location

Cannes Centre Univers hotel (Futur Mercure)

2 Rue Marechal Foch
06400
cannes
france

Tel: +33493063000

Fax: (+33)4/93063030

Check-in from 13h00

Check out up to 12h00

  • PALMBUS GARE CANNES :  6A OU 6B GARE SNCF

  • By plane

    NICE At 27.2km / 16.9 miles

  • By train

    CANNES At 0.17km / 0.11 miles

GPS :43.552746, 7.018944

Our accommodation(s)

With rooms ranging from Classic Rooms to Junior Suites with a balcony, the Cannes Centre Univers hotel welcomes you to the heart of Cannes

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 15 / 161 sq ft
  • Wireless internet in your room

Superior Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • Wireless internet in your room

Superior PLUS Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • Wireless internet in your room

Junior Suite

  • Max. number of persons: 2
  • Area: From 23 / 248 sq ft
  • Wireless internet in your room

Junior Suite with balcony

  • Max. number of persons: 2
  • Area: From 23 / 248 sq ft
  • Wireless internet in your room
Rooms

Our restaurants and bars

LOUNGE

Non contractual photo

Discover our bar on the 6th floor with panoramic views of the Bay of Cannes

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Cannes Centre Univers hotel (Futur Mercure)

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

328 reviews

tripadvisor

TripAdvisor Rating 4.0/5

403 reviews

Customer review rating 4.4/5

Hacene A. Couples - 07/08/2020 Confirmed reviews ALL

This hotel does not meet the Mercure standard , room was ok , bed comfortable, but it seems more a 2 or 3 stars hotel definitely not a 4 stars , also some guests at hotel does not wear masks in the lobby or when they move in hôtel area ,

Excellent hotel

Customer review rating 4.4/5

Anonymous Solo - 31/07/2020 Confirmed reviews ALL

Perfectly located in Cannes, close to everything and everywhere. Great staff and service.

Fantastic location & great staff

Customer review rating 4.4/5

Svend E. K. Couples - 24/07/2020 Confirmed reviews ALL

Once again wehad four days in Cannes and enjoyed staying in a suite on 6th floor

well located, great staff, conformable beds

Customer review rating 4.4/5

Ben U. Business - 21/07/2020 Confirmed reviews ALL

Each time I stay at the Univers hotel, the team are friendly, welcoming and happy to see me. The rooms are clear , comfortable and good showers.

Excellent location. Staff are always helpful, and friendly.

Customer review rating 4.4/5

A Couples - 06/07/2020 Confirmed reviews ALL

We visit the hotel at least 4 times a year. It is excellent! The staff are always so friendly, and helpful. The location of the hotel is excellent. Always clean.

Good location, great staff

Customer review rating 4.4/5

Dinesh Couples - 25/01/2020 Confirmed reviews ALL

Great hotel and excellent value for money. Staff is wonderful. Train station is 200m away so it's ideal if you want to go beyond Cannes. Only issue was with the water provided in the room. Didn't realise it was chargeable (after the first day). There was no notice. Hence why it gets a 8/10.

quick business trip to Cannes

Customer review rating 4.4/5

Dominique Business - 13/01/2020 Confirmed reviews ALL

Stayed at this hotel because of Accor, currently in transformation as a Mercure, still some work to be done. Room is small but nicely redone. Nice view from rooftop terrace ( breakfast and lounge area)

I am always happy to stay with you with the great staff!

Customer review rating 4.4/5

E Business - 24/10/2019 Confirmed reviews ALL

The receptionists and the staff in the kitchen for breakfast are always so friendly and helpful. I understand that the room charge goes up because of high demand during the show but it is pretty expensive currently which makes the company consider more before booking.

Dear EMIKO T., We very much appreciate your comments regarding your stay at the Hôtel Cannes Centre Univers (futur Mercure). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.4/5

Anonymous Business - 22/10/2019 Confirmed reviews ALL

Staff is superb! Very helpful and nice.

Dear ISABEL Q., We very much appreciate your comments regarding your stay at the Hôtel Cannes Centre Univers (futur Mercure). It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Geoffrey GAUTIER - Directeur Marketing et Commercial Hotel Cannes Centre Univers - Futur Mercure

perfect

Customer review rating 4.4/5

Anonymous Business - 03/10/2019 Confirmed reviews ALL

everything was perfect, and also the contact was perfekt

Dear VERA L., Thank you for this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Geoffrey GAUTIER - Directeur Marketing et Commercial Hotel Cannes Centre Univers - Futur Mercure

Great hotel.

Customer review rating 4.4/5

Iuliia D. Families - 28/09/2019 Confirmed reviews ALL

Great hotel, fine friendly staff, good location.

Dear IULIA D., We very much appreciate your comments regarding your stay at the Hôtel Cannes Centre Univers (futur Mercure). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Geoffrey GAUTIER - Directeur Marketing et Commercial Hotel Cannes Centre Univers - Futur Mercure

Returned because the previous stay was so good

Customer review rating 4.4/5

Steven H. Business - 10/09/2019 Confirmed reviews ALL

Once again excellent and had a larger room this time which was needed and much appreciated.

Dear STEVEN H., We very much appreciate your comments regarding your stay at the Hôtel Cannes Centre Univers (futur Mercure). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Geoffrey GAUTIER - Market Manager Hotel Cannes Centre Univers (Futur Mercure)

Fantastic welcome, perfect location, needs some TLC

Customer review rating 4.4/5

Anonymous Couples - 07/09/2019 Confirmed reviews ALL

The lady who checked us in and checked us out was amazing! Best person we have come across in a hotel in years! However, despite us booking the superior room, maintenance and attention to detail in cleaning is required. Lack of bar is also a problem.

Dear ADAM C., Bonjour! Selamat Siang! We very much appreciate your comments regarding your stay at the Hôtel Cannes Centre Univers (futur Mercure). We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. During your next stay, we will do our best to give you a bigger room. Best regards. Geoffrey GAUTIER - Market Manager Hotel Cannes Centre Univers
Customer review rating 4.4/5

L. Couples - 31/08/2019 Confirmed reviews ALL

Emplacement ideal

Cher M. L. C'est avec un grand plaisir que l'équipe du MERCURE CANNES CENTRE Univers se joint à moi pour vous remercier de votre commentaire. Je suis ravi de lire que votre séjour soit à la hauteur de vos attentes et que notre hôtel contribue largement à votre bien être. Au plaisir de vous revoir très prochainement à Bayonne. Geoffrey GAUTIER - Directeur Marketing et Commercial Hotel Cannes Centre Univers (Futur Mercure)

Complaint

Customer review rating 4.4/5

Lucila T. Families - 30/08/2019 Confirmed reviews ALL

Dear Accor Team, I had booked one room at future Mercure in Cannes. Please allow me to say that this was the worst hotel I have ever seen in my entire life. I booked it because it was featured on Accor and I did trust the Accor brand. The room was extremely dirty, a danger for public health. I have a baby and we couldn’t sleep all night because of the dust. I took pictures and videos as I am outraged by such a room. I literally stayed awake all night as I was disgusted to touch anything in the room. As soon as the sun was up, i ran out not to stay in the room: I spoke to the réception they acknowledged that the room I had was, as per their say: « the worst room in the hotel ». This is unacceptable that such a room is for rent. It should be condemned. The lady at the réception apologized and explained that the rooms are being renovated. So I paid for a gross room, a danger for public health. I demand to be fully reimbursed. If i show you the videos and pictures, you will never get a 4 star status for this hotel. It is simply a shame!

Fabulous location, fabulous staff, great room condition, but really too small even for one person.

Customer review rating 4.4/5

Howard W. Couples - 14/08/2019 Confirmed reviews ALL

As above

Dear HOWARD W., Thank you for taking the time to tell us about your experience at the Hôtel Cannes Centre Univers (futur Mercure). I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Geoffrey GAUTIER - Directeur Marketing et Commercial Mercure Cannes Centre Univers

Disapointed

Customer review rating 4.4/5

Donna Solo - 10/08/2019 Confirmed reviews ALL

Very nice staff the best ever and so friendly but the owner needs to sort this place out unless you pay loads of money you get an awful room thats still over £100 and thats without breakfast old room very small, my televisiono only one channel worked in room 108 and no kettle which is pretty bad! Broken shower head! A pube i found in my bed not good! My medication was thrown away by cleaners oviously by mistake but they denied it but it can't vanish on its own! Then my lipstick and a face cream gone from my room these cleaners are no good and need replacing they don' t even clean the room well! Now when i had to move from a nicer room to the bad room i was told no breakfast even though i had been here over a week now and moved to a back dated horrible room after i said my medication gone by the cleaner you would think the least they would do is say i can have breakfast included so not to happy about this to be honest i found now some nicer hotels same prices nearby but this is bad for the money they charge to be honest its like a glorified hostel but the good thing your in the centre of everything.

Dear DONNA MARIA C., Thank you for taking the time to tell us about your experience at the Hôtel Cannes Centre Univers (futur Mercure). I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Accor. Please do not hesitate to contact me during your next visit. Sincerely, Geoffrey GAUTIER - Directeur Marketing et Commercial Hotel Cannes Centre Univers (Futur Mercure)

Amazing location with the friendliest staff!

Customer review rating 4.4/5

Aimee Friends - 09/08/2019 Confirmed reviews ALL

Couldn't have asked for a better location, short walking distance to beaches and old town and lots of cafes and restaurants in the vicinity. The staff were very welcoming and friendly and the room was very clean with a lovely view onto the below streets.

Dear AIMEE T., We very much appreciate your comments regarding your stay at the Hôtel Cannes Centre Univers (futur Mercure). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Geoffrey GAUTIER - Directeur Marketing et Commercial Hotel Cannes Centre Univers (Futur Mercure)

Great stay

Customer review rating 4.4/5

Steven Business - 04/08/2019 Confirmed reviews ALL

Very friendly, great breakfast with a lovely view. Quiet room with everything you need, only downside a bit small.

Management and staff are extremely professional and the nicest people I’ve meet

Customer review rating 4.4/5

Marina B. Families - 18/07/2019 Confirmed reviews ALL

Very friendly staff, room was fabulous and clean with fresh towels every day. Breakfast on the top fool over looking Cannes, what a beautiful morning and a lovely way to start the day. Manager look after all our needs, was so helpful, will be back again

Dear MARINA B., We very much appreciate your comments regarding your stay at the Hôtel Cannes Centre Univers (futur Mercure). We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Geoffrey GAUTIER - Directeur Marketing et Commercial Hotel Cannes Centre Univers - Futur Mercure

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