Mercure Hotel Bielefeld Johannisberg 4 stars

Customer review rating (ALL Rating) 4.0/5 125 reviews

Mercure Hotel Bielefeld Johannisberg - Image 1
Mercure Hotel Bielefeld Johannisberg - Image 2
Mercure Hotel Bielefeld Johannisberg - Image 3
Mercure Hotel Bielefeld Johannisberg - Image 4

Description

Hotel extras

  • In a quiet, central location in a park

  • PRIME Restaurant & Bar

  • Large car park at the hotel

  • Terrace with a view

  • 9 air-conditioned meeting rooms

Our accommodation(s)

Hotel location

Mercure Hotel Bielefeld Johannisberg

Am Johannisberg 5
33615 BIELEFELD
Germany

GPS:52.019163, 8.518584

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • Room service

RESTAURANT

Restaurant and terrace with views over Bielefeld's skyline and Sparrenburg Castle. Regional and international cuisine, breakfast, lunch, dinner, à la carte, set meals and buffets.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  125 reviews

TripAdvisor Rating  3.5/5  378 reviews

Never again

Customer review rating 1.0/5

Not R. F. Y. Business - Confirmed reviews ALL

Room was terribly smelling (cigarette smoke). Wi-Fi was very poor, Taxis were not available. Room was missing multiple things and was in general low quality for the price paid. Apart from that I had to change the entry card multiple times a day which is VERY annoying.

Dear Sir/Madam , Thank Y. for taking the time to share your review. We are truly sorry to hear about the discomfort caused by the odor in your room. Our rooms are designated non-smoking, and we strive to ensure that all guests adhere to this policy for everyone's comfort. We regret to learn that the Wi-Fi service did not meet your expectations. We aim to provide reliable internet access and will look into this matter. Concerning transportation, while we do not have a dedicated taxi service, our team is usually able to assist in arranging transportation as needed. We apologize for any inconvenience this may have caused. We are disheartened to hear that the room did not reflect the high standard we endeavor to uphold. Our goal is to offer accommodations that combine comfort and functionality and we regret that we fell short in this instance. Additionally, we understand the frustration that can arise from key card issues and we will review our system to prevent such occurrences in the future. Please rest assured that we value your feedback as it is integral to our ongoing efforts to provide our guests with a pleasant experience. Your comments have been shared with our team for internal review. We hope Y. will consider staying with us again in the future. Best regards, Ihr Team vom Mercure Hotel Bielefeld Johannisberg

Good stay in quietly located area

Customer review rating 4.0/5

Roserio Business - Confirmed reviews ALL

I spend one night at Mercure hotel during a business trip. The hotel is located is a quiet area and with a good view. Breakfast was great and just what we needed to start the day. I recommend it! Roserio V.

Dear Roserio, Thank you for this kind feedback concerning your visit. We're delighted to hear that the tranquility and views from our hotel added to the enjoyment of your visit. It is a pleasure to know that our breakfast offerings provided you with a great start to your day. Please be assured that our team at Mercure Hotel Bielefeld Johannisberg is committed to maintaining the high standards of service and hospitality that you experienced. Your recommendation is greatly appreciated and it serves as a wonderful endorsement for future guests. We look forward to welcoming you back. Best wishes, Ihr Team vom Mercure Hotel Bielefeld Johannisberg

Great experience!

Customer review rating 5.0/5

Goran M. Business - Confirmed reviews ALL

My one-night stay was brief, but everything was served quickly and with a smile! It was a pleasant experience overall.

Dear Goran, Thank you very much for your kind review. We are very pleased that you enjoyed your stay with us so much and that you felt completely at home. Please visit us again soon! We would be very happy to do so. Until then, we wish you a wonderful and pleasant time. Sincerely, Britta Groß General Manager

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Decent hotel for the short trip. Free parking. Good breakfast.

Dear Sergey, We very much appreciate your comments regarding your stay at the Mercure Hotel Bielefeld Johannisberg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Britta Groß General Manager

Proper business hotel at level as can be expected

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

The hotel is equipped and furnished as can be expected from a hotel like this. Perfectly suitable for a (short) business stay. Not too far away from the city center (nice walk through the park with a steep hill).

Dear Rene A., thank you cery much for your stay at the Mercure Hotel Bielefeld Johannisberg. We appreciate your positive feedback and looking forward to welcome you again. Sincerely, Isabel Schwanke Front Office Agent

In partnership with TripAdvisor

Other web-users rate our hotel

  • 267 reviews 9.3/10 Location
  • 468 reviews 5.4/10 Room
  • 309 reviews 8/10 Service
  • 26 reviews 4.3/10 WiFi
  • 284 reviews 2.8/10 Cleanliness
  • 205 reviews 8.7/10 Breakfast
  • 166 reviews 4.9/10 Vibe
  • 110 reviews 4.5/10 Amenities

Powered by Trustyou

Our other establishments nearby

All our hotels in Bielefeld