Mercure Hotel Duesseldorf Sued

Mercure Hotel Duesseldorf Sued 4 stars

Customer review rating (ALL Rating) 3.7/5 101 reviews

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Hotel extras

The Mercure Düsseldorf Süd hotel is the ideal starting point for business travelers. 9 meeting rooms for up to 300 people are also available. For guests traveling for leisure, the hotel is a good base for excursions in the local area.

ALLSAFE approved hotel

Hotel location

Mercure Hotel Duesseldorf Sued

Am Schönenkamp 9
40599 DUESSELDORF
Germany

  • HALTESTELLE AM SCHOENENKAMP:  785 AM SCHOENENKAMP

  • By plane

    DUESSELDORF AIRPORT At 17.6km / 10.94 miles

  • By train

    DUESSELDORF HBF At 8.9km / 5.53 miles

GPS:51.189465, 6.86391

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

RESTAURANT

Our restaurant serves up delightful regional and international cuisine for you to sample, as well as attractive lunch ideas from Monday to Saturday. In fine weather, why not try the terrace with its barbecue options and enjoyable social events.

Our accommodation(s)

The 121 rooms have a modern design and a warm atmosphere. A large desk and free WIFI in all rooms allow you to work comfortably and undisturbed.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  101 reviews

TripAdvisor Rating  3.5/5  323 reviews

Worst Accor Group Hotel I ever stayed with

TripAdvisor rating 1.0/5

MarkusThuere Business - TripAdvisor review

The room was filthy, so was the hallway. The Aircon didn't work and we had an outside temperature of 40 degrees Celsius. Wifi didn't worked either. The only highlight was the friendly front desk staff.

Convenient hotel

TripAdvisor rating 3.0/5

Jon N TripAdvisor review

A convenient hotel in the south of Dussoldorf, near to motorways. The building is a bit tired, but is clean and the bedrooms are good. The breakfast is very good. The website still states that it has a bar and restaurant, but this is not true, presumably due to the prevalent staff shortages - why not update the website? A 10 minute walk away is the excellent La Cantina Italian restaurant, strangely in a commercial area. Don't forget the 11 Euros per night car parking at the hotel.

Bad management

TripAdvisor rating 2.0/5

scouarnecjacques Business - TripAdvisor review

Several complaints to the main desk adressed to to management. They never reply and just don’t about their customer. This hotel need to be renewed and is not at Mercure level you can expect. They should at least talk with their customers

OK but super hot due to no air conditioning

Customer review rating 2.0/5

Katharina Families - Confirmed reviews ALL

The overall experience was OK. We had some trouble sleeping because the rooms have been way too hot. We wenn downstairs and mentioned it and we could not be helped. When we woke up in the morning we were covered in some red itchy dots (Moskitos or bed bugs?)

Dear Katharina Zygmunt, Thank you for taking the time to tell us about your experience at the Mercure Hotel Duesseldorf Sued. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Hotel Düsseldorf Süd

NO Ac

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

There is no AC working. The internet is with papers where should have been woth a simple password or a click

Dear Shklqim Salii, Thank you for taking the time to tell us about your experience at the Mercure Hotel Duesseldorf Sued. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Sincerely, Mercure Hotel Düsseldorf Süd

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Other web-users rate our hotel

  • 109 reviews 6.5/10 Location
  • 352 reviews 4.8/10 Room
  • 198 reviews 8/10 Service
  • 17 reviews 6/10 WiFi
  • 230 reviews 2.4/10 Cleanliness
  • 153 reviews 7.8/10 Breakfast
  • 134 reviews 4.7/10 Comfort
  • 82 reviews 4.4/10 Value

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