Mercure Hotel Duesseldorf Sued 4 stars
Customer review rating (ALL Rating) 3.7/5 101 reviews
Am Schönenkamp 9
HALTESTELLE AM SCHOENENKAMP: 785 AM SCHOENENKAMP
DUESSELDORF AIRPORT At 17.6km / 10.94 miles
DUESSELDORF HBF At 8.9km / 5.53 miles
Check-in from - Check out up to
Our restaurant serves up delightful regional and international cuisine for you to sample, as well as attractive lunch ideas from Monday to Saturday. In fine weather, why not try the terrace with its barbecue options and enjoyable social events.
The 121 rooms have a modern design and a warm atmosphere. A large desk and free WIFI in all rooms allow you to work comfortably and undisturbed.
Our guest reviews
100% genuine reviews from our guestsFind out more
Worst Accor Group Hotel I ever stayed with
TripAdvisor rating 1.0/5
MarkusThuere Business - TripAdvisor review
The room was filthy, so was the hallway. The Aircon didn't work and we had an outside temperature of 40 degrees Celsius. Wifi didn't worked either. The only highlight was the friendly front desk staff.
TripAdvisor rating 3.0/5
Jon N TripAdvisor review
A convenient hotel in the south of Dussoldorf, near to motorways. The building is a bit tired, but is clean and the bedrooms are good. The breakfast is very good. The website still states that it has a bar and restaurant, but this is not true, presumably due to the prevalent staff shortages - why not update the website? A 10 minute walk away is the excellent La Cantina Italian restaurant, strangely in a commercial area. Don't forget the 11 Euros per night car parking at the hotel.
TripAdvisor rating 2.0/5
scouarnecjacques Business - TripAdvisor review
Several complaints to the main desk adressed to to management. They never reply and just don’t about their customer. This hotel need to be renewed and is not at Mercure level you can expect. They should at least talk with their customers
OK but super hot due to no air conditioning
Customer review rating 2.0/5
Katharina Families - Confirmed reviews ALL
The overall experience was OK. We had some trouble sleeping because the rooms have been way too hot. We wenn downstairs and mentioned it and we could not be helped. When we woke up in the morning we were covered in some red itchy dots (Moskitos or bed bugs?)
Dear Katharina Zygmunt, Thank you for taking the time to tell us about your experience at the Mercure Hotel Duesseldorf Sued. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Hotel Düsseldorf Süd
Customer review rating 1.5/5
Anonymous Business - Confirmed reviews ALL
There is no AC working. The internet is with papers where should have been woth a simple password or a click
Dear Shklqim Salii, Thank you for taking the time to tell us about your experience at the Mercure Hotel Duesseldorf Sued. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Sincerely, Mercure Hotel Düsseldorf Süd
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