Novotel London Stansted Airport 4 stars

Customer review rating (ALL Rating) 4.3/5 1,330 reviews

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Description

Hotel extras

  • Our bright and airy rooms are 17 sqm, feature a separate work area, a 55 inch LCD TV and WiFi

  • 8 fully-equipped meeting rooms for up to 250 guests

  • Easy access shuttle running every 30 minutes

  • In-house bar & restaurant serving international cuisine

  • Over 500 onsite car parking spaces for all guests

Our accommodation(s)

Hotel location

Novotel London Stansted Airport

Round Coppice Road
CM24 1SF STANSTED
United Kingdom

GPS:51.876566, 0.211697

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

HOTEL RESTAURANT

Join us in our stylish restaurant for a variety of international and innovative dishes, prepared with fresh and locally sourced ingredients. If you are flying off early enjoy our hearty breakfast or choose from a selection of light and healthy options.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,330 reviews

TripAdvisor Rating  4.5/5  1,302 reviews

Certificate of excellence 2023

Declan!

TripAdvisor rating 5.0/5

Quest22450216807 TripAdvisor review

Declan was so accommodating, my every whim was catered for he was a boss man. Declan should definitely reap the rewards of his top star service for he is the top man of Novotel. The bar was immaculately kept and there was not a single used glass in sight.

Overnight stay

TripAdvisor rating 5.0/5

Janet G TripAdvisor review

A great hotel, reasonably priced, very warm welcome from reception. Lovely food and great service from Vlad and Thomas in the restaurant. Very handy shuttle bus to the airport. Would definitely stay here again and fully recommend this place.

Dear Janet Thank you for your kind review. Also, thank you for mentioning Vlad and Thomas who looked after you in the restaurant. They will be delighted with your feedback. I am pleased you found the hotel great, reasonably priced and a very warm welcome from the reception team. I am also pleased you found the shuttle service handy for the airport and would stay again. The team look forward to welcoming you back to the hotel in the future.

Staff Mess Up

TripAdvisor rating 1.0/5

Jordan G TripAdvisor review

Absolutely disgusting. Booked originally for 2 guests which then needed to be upgraded to 4 adults, phoned up and spoke to a man who sorted it all out and took the payment a week before the check in date. When we arrived he had booked our group into a family room that was designed for 2 adults and 2 children. They wouldn’t let us have the room, explaining it’s impossible for this room to be booked, even though it was their staff who booked the room for us. So as a group we’ve ended up paying additional costs to sort the room out even though it wasn’t us that messed up and it was actually one of their own staff members. If it wasn’t for the fact we had a flight early the next morning and weren’t 6 hours away from home, we definitely would not have stayed. Very disappointed in the staff and their excuses. Probably won’t be returning

Dear Jordan Thank you for your review. Also, thank you for brining this to my attention, and apologies for the inconvenience caused.

Great stay

Customer review rating 5.0/5

Robert K. Families - Confirmed reviews ALL

As always very happy with service, comfort and price- staff always happy and helpful- thank you

Dear Robert K., We very much appreciate your comments regarding your stay at the Novotel London Stansted Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Team

Good stay

Customer review rating 4.5/5

Ana Families - Confirmed reviews ALL

I’d suggest to this hotel to have some kind of vending machine with snacks and sandwiches 24/7. I arrived past 11pm and the kitchens hotel was closed, there was no delivery available at that time and because of the location (of course) and the hotel only had a small package of chips and chocolate bar to sell on front desk. This could use some improvements.

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Other web-users rate our hotel

  • 1,096 reviews 8.4/10 Location
  • 1,566 reviews 7.1/10 Room
  • 1,458 reviews 8.6/10 Service
  • 24 reviews 6.4/10 WiFi
  • 706 reviews 6.3/10 Cleanliness
  • 512 reviews 7.7/10 Breakfast
  • 501 reviews 4.8/10 Value
  • 237 reviews 5.8/10 Amenities

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