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Mercure Bangkok Sukhumvit 24 4 stars

Customer review rating 4.5/5 466 reviews

ALLSAFE approved hotel

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Mercure Bangkok Sukhumvit 24
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+ 13 Services

Hotel extras

  • The hotel is only 100 m from BTS SkyTrain Phrom Phong station.

  • Guests are only walking distance from the palatial malls of Emporium and EmQuartier.

  • Vue Bar rooftop on level 29 offers delicious food & drinks with fabulous view of Bangkok.

  • Ascend to the rooftop fitness centre for a workout or refreshing dip in the stunning pool.

  • Flexible meeting facilities with modern, comfortable with the latest technology

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Airport shuttle Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Electric car recharging units
  • Laundry
  • Currency exchange Paying
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Babysitting on request Paying
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 2 Bar(s)
  • Room service
Business services
  • 3 Meeting room(s)
  • Self service business centre
  • Copy/print service available Paying

Hotel location

Mercure Bangkok Sukhumvit 24

5.1 Sukhumvit Road Soi 24
Khlong Tan
Klong Toey
10110 bangkok
thailand

Tel: +6626592888

Fax: (+66)26592889

Check-in from 14h00

Check out up to 12h00

  • BUS NO 12 NO 8 : 

  • MRT :  Asok

  • BTS SKYTRAIN :  Sukhumvit Line Phrom Phong Station

  • By plane

    BKK At 24km / 14.91 miles - Shuttle paying

  • By plane

    DON MUANG DMK At 26km / 16.16 miles - Shuttle paying

  • By car

    EXIT 1 02 At 1.3km / 0.81 miles

  • By train

    BTS PHROM PHONG At 0.1km / 0.06 miles

  • By train

    HUA LAMPHONG At 6.4km / 3.98 miles

GPS :13.729386, 100.569332

Our accommodation(s)

All rooms have modern décor inspired by the fashionable EM District. Each room features a USB socket charger, in room safe, refrigerator, tea and coffee making facilities and city views. Executive Room guests enjoy complimentary Executive Lounge access.

Superior Rooms, 1 King Size Bed, City Views

Accessible room
  • Max. number of persons: 3
  • Area: From 26 m² / 280 sq ft
  • Views: City View *

Subject to availability

  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Superior Rooms, 2 Single beds

Accessible room
  • Max. number of persons: 3
  • Area: From 26 m² / 280 sq ft
  • Views: City View *

Subject to availability

  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Deluxe Room, 1 King Bed, City View

  • Max. number of persons: 3
  • Area: From 26 m² / 280 sq ft
  • Views: City View *

Subject to availability

  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Deluxe Room, 2 Single Beds, City View

  • Max. number of persons: 3
  • Area: From 26 m² / 280 sq ft
  • Views: City View *

Subject to availability

  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Deluxe Suite, 1 King Bed, City View

  • Max. number of persons: 3
  • Area: From 45 m² / 484 sq ft
  • Views: City View *

Subject to availability

  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

THE MARKET RESTAURANT

Type of cuisine: International

The Market Restaurant offers guests a Contemporary Culinary experience. Enjoy local and international cuisines in a relaxed setting. The perfect place to refuel and recharge before a busy day.

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

DELI AND BAR

Whether you are a hotel guest or a Bangkok resident, the welcoming Deli and Bar at Mercure Bangkok Sukhumvit 24 is a great place to meet and relax in style with family, friends or colleagues.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

VUE BAR

With a contemporary design, Vue Bar is the latest bar in Phrom Phong. Situated beside the 29th-floor pool with stunning panoramic views, it offers delicious food matched with an extensive drinks list, including some fabulous locally inspired cocktails.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 73 m²

  • Maximum capacity: 60 people

  • Maximum banquet capacity: 40 people

Find out more

Our guest reviews for
Mercure Bangkok Sukhumvit 24

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

466 reviews

tripadvisor

TripAdvisor Rating 4.5/5

65 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Comforts just like home

Customer review rating 5.0/5

Florence Couples - 18/06/2021 Confirmed reviews ALL

overall experience was excellent! From online booking, to check-in, room was comfortable, and the breakfast We were impressed with the breakfast serving. Going through the checklist sounded that the breakfast will not be as much. Yet our table was full of all that time was ticked/chosen in the bfast selection list. We even couldnt finish eating it all. All hotel Staff were courteous.

Dear Florence, There is nothing more rewarding than knowing that one of our guests has had a perfect service experience at all times. That is what we hope for with all of our guests, and it’s our greatest joy when it happens. We are elated that you appreciated each moment, starting from the check-in to our formidable breakfast. I am very proud to hear that you find our service excellent. I will certainly share this positive feedback with the team. We hope we will have a chance to host you and treat you to another perfect stay soon. Thank you so much for the review. Sincerely, Farouk Zourdani

Good stay

Customer review rating 4.5/5

Suchada Friends - 15/06/2021 Confirmed reviews ALL

Good view PERFECT LOCATION GOOD BREAKFAST WARM WELCOME

Dear Suchada, It is a true pleasure to read your review. We are overjoyed that you had such a seamless experience at our hotel. Our team is devoted to providing excellent service and needless to say, it is just perfect to know that you experienced just that. We hope to have the pleasure of welcoming you back soon! Sincerely, Farouk Zourdani

Very good

Customer review rating 4.5/5

Damion Friends - 11/06/2021 Confirmed reviews ALL

Everything was great

Dear Damion, We very much appreciate you took the time to respond to our survey regarding your recent stay at the Mercure Bangkok Sukhumvit 24. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to your next visit. Sincerely, Nikolay Stoyanov General Manager

Good location with great service

Customer review rating 4.5/5

Thaweesak S. Couples - 07/06/2021 Confirmed reviews ALL

The location of the hotel is very near the department store (the emporium) and also close to BTS.The staff is very friendly and good service (especially K.Joom) nice breakfast nice accommodation with this rate.

Dear Thaweesak S, Thank you very much for sharing your experience with us. It was a pleasure to read about your stay and thrilled to know that you were particularly impressed by the friendliness and attentiveness of our team members. It is always a pleasure to read compliments about the team. We very much appreciate your kind words and have shared them with Khun Joom and the rest of the team members. We look forward to hopefully welcoming you back again soon. Sincerely, Farouk Zourdani

Nice stay again

Customer review rating 4.0/5

Bob E. Solo - 03/06/2021 Confirmed reviews ALL

Have stayed at the property many times and have always thought the staff went out of their way to accomodate. This time there was slight irritation with the duty manager by not being able to print documents without being charged. Admittedly i did ask for 20 pages reduced to 12 pages (but would have still been charged anything above the 10) it wasn’t the cost but being a regular at the hotel i thought they could assist. Otherwise the team were very accomodating and the stay was pleasant.

Dear Bob e, Thank you for your candid feedback. While we are delighted that you enjoyed the service provided by our dedicated team members, we are, on the other hand, extremely sorry for the inconvenience caused in regards to the printing service and have shared it with the concerned teams. Thank you so much again for bringing this to our attention, and we hope to welcome you back to Mercure Bangkok Sukhumvit 24 soon. Sincerely, Farouk Zourdani

All The BEST

Customer review rating 5.0/5

Thanawat Business - 03/06/2021 Confirmed reviews ALL

The room is so comfy and so nice. Located at the heart of shopping center and close to BTS sky train. And all of staffs are kind and helpful. Outstanding buffet breakfast, fresh and tasty. I love.....

Dear Thanawat, We’re absolutely glowing – thank you so much for your lovely review. We are delighted that you thoroughly enjoyed your stay with us. I have shared your kind words of appreciation with the entire team. To receive feedback such as yours makes us all very proud, and it is an excellent motivation for the entire team, especially in these unprecedented situations. It means a lot to us. Thank you once again, and It would be our absolute pleasure to have you with us again. See you soon! Sincerely, Farouk Zourdani

Well located and friendly staff

Customer review rating 4.5/5

Nopphakhun S. Couples - 02/06/2021 Confirmed reviews ALL

It’s not my first time for staying here, every time when I come to stay at Mercure Bangkok Sukhumvit 24 I feel like this is my home. Good location, just one minute walking to Emporium Mall. *Special thanks to Khun Tanongsak at restaurant (Breakfast time) he is very nice.

Dear Khun Nopphakhun , We very much appreciate your comments regarding your stay at the Mercure Bangkok Sukhumvit 24. It is always a pleasure to receive positive feedback. I will share your comments with our team and have Khun Tanongsak recognized accordingly . I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nikolay Stoyanov General Manager

Great location. helpful staff

Customer review rating 4.0/5

Em Families - 30/05/2021 Confirmed reviews ALL

We like your hotel. Unfortunately due to covid with no buffet breakfast it was limited and no pool. Not your fault but less fun.

Dear Em, Thank you so much for taking the time to write this review following your recent stay with us. We are glad that you enjoyed the service provided by our diligent team members. On the contrary, we are sorry for the inconvenience caused by the closure of the fitness centre and swimming pool due to government regulations and thank you for your understanding on this matter. Thank you once again and we all are looking forward to the possibility of welcoming you back to our hotel in the not too distant future, until then please stay safe ! Sincerely, Farouk Zourdani

Happy

TripAdvisor rating 5.0/5

ohm008 17/04/2021 TripAdvisor review

The hotel is located in the center of the city with easy access.Staff are very attentive. Kids love it and room is clean. During breakfast, staff are very helpful. Swimming pool is located on the rooftop. Nice view with a bar on the top Suitable for family vacations.

Dear ohm008, Thank you so much for your wonderful review. We are glad that you enjoyed your stay with us. We are indeed located centrally with easy access to transportations and a variety of food outlets nearby. We are thrilled that you enjoyed the cleanliness of room. We couldn't agree more about the Swimming pool and Vue bar on the rooftop. Enjoying the drink with the amazing view at the rooftop, especially during sunset, gives me inner peace personally. The entire team is delighted to read your kind words on this platform. Thank you again for taking the time to write to us about your experience, and we look forward to welcoming you back soon. Sincerely, Farouk Zourdani

Well located. Good stay.

Customer review rating 4.0/5

Anonymous Friends - 13/04/2021 Confirmed reviews ALL

Good service.

Dear Valued guest, Thank you so much for the review. We are glad that you enjoyed your stay with us. We are indeed located centrally with easy access to transportations and a variety of food outlets nearby. We are very fortunate to have such a prime location, and we are glad that you were able to benefit from it. We are also glad that you thoroughly enjoyed the service provided by our diligent team members, and I have passed your kudos along to our very dedicated team. Thank you again for taking the time to write about your experience, and we look forward to welcoming you back soon! Sincerely, Farouk Zourdani

Love the stay

Customer review rating 5.0/5

Sunida E. Business - 10/04/2021 Confirmed reviews ALL

This was my forth stay at Mercure Sukhumvit 24. For my first stay, I thought that the location of this hotel is good. I could go to the Emporium by just cross 2-lane road from the hotel. 7-11, although the one at the first floor was closed due to COVID-19 reason, there is another 7-11 nearby. BTS is near and there are many restaurants and good massage service (e.g. The Nature) nearby the hotel. However, after my second stay here, I would like to say that I love this hotel. I love the room style and cleanliness. Breakfast buffet has good taste. Swimming pool is not too small. As a platinum member, It might not be many extra benefits her, but as all things satisfy me, taking easy stay is is also perfect.

Dear Sunida E., Thank you very much for taking the time to write this glowing review regarding your recent stay with us. We are thrilled to read that you enjoyed your experience at the Mercure Bangkok Sukhumvit 24 and truly appreciate all the positive comments you had to make. We are indeed located centrally with easy access to transportations and a variety of food outlets nearby. We are very fortunate to have such a prime location, and we are glad that you were able to benefit from it. We hope to have the pleasure of welcoming you back soon, until then please stay safe! Sincerely, Farouk Zourdani

Well locate

Customer review rating 2.5/5

Anonymous Solo - 03/04/2021 Confirmed reviews ALL

Should improve the service of the check-in counter staff

Dear valued guest, Thank you for taking your time to tell us about your experience at Mercure Bangkok Sukhumvit 24. I am glad that you found our facilities, cleanliness and breakfast of great value. As for the welcome at reception, your comments will be investigated and appropriate measures will be taken for future improvements. Thank you, Nikolay Stoyanov General Manager

Well located

Customer review rating 4.0/5

D T. Solo - 21/03/2021 Confirmed reviews ALL

Very good services and hospitality feel

clean room good service and good breakfast

TripAdvisor rating 5.0/5

pjizuru 14/03/2021 TripAdvisor review

Mercure Bangkok Sukhumvit 24 have a nice location very near BTS Sky train and Emporium department store.I stay here for 4 night the room very clean every day and staff very nice. Don't miss to eat breakfast it very excellent

Dear pjizuru, What a great compliment! We very much appreciate your positive review and thanks for having shared it with the TripAdvisor community. We are pleased to learn of your relaxed stay and outstanding breakfast experiences, along with the friendly service, we are also elated that you thoroughly enjoyed the cleanliness of the room. I have passed your appreciation along to our very dedicated team. Thank you again for taking the time to write about your experience, and we look forward to welcoming you back soon! Sincerely, Farouk Zourdani

Good location

TripAdvisor rating 5.0/5

sattaya2021 23/02/2021 TripAdvisor review

This is my first time staying at this hotel in Thailand. I feel no different from a Mercure hotel overseas branch. I am impressed with the following services: 1. Accor call center that gives good advice 2. The staff are welcoming and friendly. 3. Comfortable place, easy to travel. 4. Good atmosphere, beautiful decoration 5. The room is clean and safe.

Dear sattaya2021, Thank you very much for your recent stay with us and for taking the time to tell us about your experience at Mercure Bangkok Sukhumvit 24. It was delighting to read that you were impressed by our facilities and location. Also your compliments on the professional service and friendly attitude of our employees will be shared with our team for their recognition. Once again, I appreciate your feedback and we are looking forward to welcoming you back in the near future. Sincerely, Nikolay Stoyanov General Manager

Perfect location, outstanding view

TripAdvisor rating 5.0/5

rickyo609 29/11/2020 TripAdvisor review

The hotel is located a few steps to near BTS Phrom Phong. It is a new property with a roof top pool and gym. The view is very nice among the other buildings. Design of the room is ok, we feeel very confortavle. Breakfast is good as well as service

Dear rickyo609, Thank you very much for taking the time to write this very positive review regarding your recent stay with us. We were thrilled to read that you enjoyed your experience at Mercure Bangkok Sukhumvit 24 so much and truly appreciate all the positive comments you had to make. I have passed along your kudos to the entire team members. Thank you again for sharing this with us. We hope to see you on many future occasions! Sincerely, Farouk Zourdani

Professional and Clean

TripAdvisor rating 5.0/5

ceditschi Business - 29/10/2020 TripAdvisor review

I stayed over for 2 nights for a quick business trip in BKK. Great Location, just 1 minute walk to the BTS and great service as expected. Friendly Staff, especially the lady at the pool bar who also served during BF on our last day.

Dear ceditschi, Thank you very much for taking the time to write this very positive review regarding your recent stay with us. We are indeed centrally located surrounded by major shopping malls, the city's bustling night life and easy access to the BTS sky train stations. We are glad that you liked it. I have passed along your kudos to the entire team members. We hope to welcome you back again for another delightful experience soon. Sincerely, Farouk Zourdani

Nice rooms, new hotel, superb location, some hiccups

TripAdvisor rating 3.0/5

khunari Couples - 12/08/2020 TripAdvisor review

Nice rooms, new hotel, superb location, some hiccups - like the elevators did not work for some time when we were up on 26th floor (and at least one of them was always under maintenance), so that was not so nice. I fully understand these are corona times, but the breakfast (service) could be greatly improved. The selection is WAY under the four stars standard. The available "buffet" selection was either minuscule at the warm stations and empty very soon, or the exactly same fruit/two sausages/cheese every morning. Unfortunately, on the second morning the staff forgot my egg order and did not even take my husband´s. A pity, as the hotel was quite empty...

Dear khunari, I would like to thank you for choosing Mercure Bangkok Sukhumvit 24 and for your stay with us. It was with delight to read that you found our facilities of a great value and the location suitable for your needs. On the contrary, please accept my apologies for the issues experienced. Regardless of the situation, we are committed to provide the service responding to our standards and I am assuring you that we will take the necessary measures to address this shortfall and improve. Thank you again for your valuable feedback and I hope that this instance would not prevent you from visiting us again in the future. Sincerely, Nikolay Stoyanov General Manager

Comfortable stay

TripAdvisor rating 5.0/5

Bobever 23/02/2020 TripAdvisor review

I have stayed at the property previously and I am always impressed by the helpfulness of the staff. I must point one being Khun Weena . I needed some help obtaining some files and she was so helpful and a real credit to the hotel.

Dear Bobever, Thank you for giving us such great feedback on your TripAdvisor review. We are glad that you thoroughly enjoyed your experience with us. I have shared your feedback with Khun Weena and with our entire team. Our entire staff works diligently every day to ensure our guests have memorable experiences; therefore your kind remarks regarding our service is wonderful to receive! We hope to welcome you back to Mercure Bangkok Sukhumvit 24 in the not too distant future. Sincerely, Farouk Zourdani Executive Assistant Manager

Phesaaun

TripAdvisor rating 5.0/5

Phesaaun Business - 20/01/2020 TripAdvisor review

We had a wonderful experience. The location and the facilities of the hotel are just great. The pool and fitness center are very nice. Breakfast was also good. Everyone was nice and made us feel like home.

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