Mercure Bangkok Sukhumvit 24 4 stars

Customer review rating 4.5/5 327 reviews

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Mercure Bangkok Sukhumvit 24
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Hotel extras

  • The hotel is only 100 m from BTS SkyTrain Phrom Phong station.

  • Guests are only walking distance from the palatial malls of Emporium and EmQuartier.

  • The hotel is located in Phrom Phong, the city's most fashionable district.

  • Ascend to the rooftop fitness centre for a workout or refreshing dip in the stunning pool.

  • Flexible meeting facilities with modern, comfortable with the latest technology

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Airport shuttlePaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Electric car recharging units
  • Laundry
  • Currency exchangePaying
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Babysitting on requestPaying
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service availablePaying
Information message

Hotel location

Mercure Bangkok Sukhumvit 24

5.1 Sukhumvit Road Soi 24
Khlong Tan
Klong Toey
10110
bangkok
thailand

Tel: +6626592888

Fax: (+66)26592889

Check-in from 14h00

Check out up to 12h00

  • BUS NO 12 NO 8 : 

  • MRT :  Asok

  • BTS SKYTRAIN :  Sukhumvit Line Phrom Pong Station

  • By plane

    BKK At 24km / 14.91 miles - Shuttle paying

  • By plane

    DON MUANG DMK At 26km / 16.16 miles - Shuttle paying

  • By car

    EXIT 1 02 At 1.3km / 0.81 miles

  • By train

    BTS PHROM PHONG At 0.1km / 0.06 miles

  • By train

    HUA LAMPHONG At 6.4km / 3.98 miles

GPS :13.729386, 100.569332

Our accommodation(s)

All rooms have modern décor inspired by the fashionable EM District. Each room features a USB socket charger, in room safe, refrigerator, tea and coffee making facilities and city views. Executive Room guests enjoy complimentary Executive Lounge access.

Superior Rooms, 1 King Size Bed, City Views

Accessible room
  • Max. number of persons: 3
  • Area: From 26 / 280 sq ft
  • Views: City View *

* Subject to availability

  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Superior Rooms, 2 Single beds

Accessible room
  • Max. number of persons: 3
  • Area: From 26 / 280 sq ft
  • Views: City View *

* Subject to availability

  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Deluxe Room, 1 King Bed, City View

  • Max. number of persons: 3
  • Area: From 26 / 280 sq ft
  • Views: City View *

* Subject to availability

  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Deluxe Room, 2 Single Beds, City View

  • Max. number of persons: 3
  • Area: From 26 / 280 sq ft
  • Views: City View *

* Subject to availability

  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Deluxe Suite, 1 King Bed, City View

  • Max. number of persons: 3
  • Area: From 45 / 484 sq ft
  • Views: City View *

* Subject to availability

  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Rooms

Our restaurants and bars

THE MARKET RESTAURANT

Type of cuisine: International

The Market Restaurant offers guests a Contemporary Culinary experience. Enjoy local and international cuisines in a relaxed setting. The perfect place to refuel and recharge before a busy day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

DELI AND BAR

Non contractual photo

Whether you are a hotel guest or a Bangkok resident, the welcoming Deli and Bar at Mercure Bangkok Sukhumvit 24 is a great place to meet and relax in style with family, friends or colleagues.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

VUE BAR

Non contractual photo

Vue Bar on level 29 offers delicious drinks and fabulous cityscape views.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 73

  • Maximum capacity: 60 people

  • Maximum banquet capacity: 40 people

Find out more

Our guest reviews for
Mercure Bangkok Sukhumvit 24

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

327 reviews

tripadvisor

TripAdvisor Rating 4.0/5

54 reviews

Good stay

Customer review rating 4.5/5

Natawan S. Friends - 03/01/2021 Confirmed reviews ALL

Comfy

Dear Natawan S, Thank you for choosing to stay with us and for the review. We are glad that you enjoyed your stay, and we are looking forward to welcoming you back soon! Sincerely, Farouk Zourdani

Good location and affordable price

Customer review rating 4.5/5

Mong Couples - 01/01/2021 Confirmed reviews ALL

- clean and spacious bed and hospitality - location is near emporium and BTS prompong - a lot of restaurants near the hotel

Dear Mong, We are incredibly glad that you enjoyed your stay and are so appreciative of our services, our central location and accommodation. We take pride in maintaining and continuously improving the consistency of our services and truly appreciate you sharing your wonderful experience. I have relayed your kudos to the entire team, and we are so glad that you had a great stay with us. We hope to welcome you back again for another delightful experience soon. Thank you once again. Sincerely, Farouk Zourdani

BAD feel

Customer review rating 4.5/5

Nathapol Couples - 28/12/2020 Confirmed reviews ALL

First room smell bad and change room air condition not cool this time feel so bad timer in Mercure Ibia Sukhumvit 24

Dear Khun Nathapol , Thank you for taking the time to tell us about your experience at the Mercure Bangkok Sukhumvit 24. I am sorry that some aspects of your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem with your room preparation and the technical issue with our air-conditioning and prevent future occurrence. On the contrary we appreciate you for compliments on our efforts to recognize your loyalty as well as the efficiency of our staff at check in and check out. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to welcome you back and better serve you in the near future. Sincerely, Nikolay Stoyanov General Manager

Prime location

Customer review rating 4.5/5

Overall O. R. A. L. S. S. B. M. I. C. I. A. M. Solo - 27/12/2020 Confirmed reviews ALL

Check in smooth but not impress of service much, security is polite and helpful. Some equipment in the gym not working then I called someone to come to check wait for 30 minutes no one never come on 25 December. Check out is smooth and quick.

Dear valued guest, We very much appreciate your comments regarding your stay at the Mercure Bangkok Sukhumvit 24. I am glad that in overall you had a pleasant experience with us. Thank you for your compliments on the service of our security personnel. Please note that we purposefully disabled some of the machines in the fitness to ensure social distancing and to adhere to the regulations for prevention of COVID-19. However, your note on communication of our staff is duly noted and will be addressed with our team for improvements. Thank you again for sharing your experience, and we look forward to welcoming you back in the near future. Sincerely, Nikolay Stoyanov General Manager

Excellent room / clean / good location

Customer review rating 4.5/5

S_… Solo - 26/12/2020 Confirmed reviews ALL

Ive chosen accessible room because my balance of walking is bad . The room / toilet / shower was excellent . All made me safe . Im happy with this and I ll definitely book again in February 2021.

Dear valued guest, We very much appreciate your comments regarding your stay at the Mercure Bangkok Sukhumvit 24. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nikolay Stoyanov General Manager

No slippers in the room

Customer review rating 4.5/5

Anonymous Families - 22/12/2020 Confirmed reviews ALL

No slipper in the room , that staff said it out of order. I think the hotel "Must plan it in advance " Should have the enought stock for the customers when stay .

Dear Valued guest, Thank you for your review! We appreciate you sharing your experience of your stay with us. There is nothing more valuable than our guest’s reviews, thus we take these comments very seriously. On behalf of the entire team, I am very sorry for any inconvenience caused. It is extremely atypical and rest assured I have shared your feedback with the concerned department head for immediate action. Please stay in touch and do contact me personally if I may assist with any further assistance via hb… I would be delighted to personally look after your arrangements and hopefully we will have another chance to welcome back you again. Sincerely, Farouk Zourdani

Great location, brand new, comfy bed

Customer review rating 4.5/5

Piyapak Solo - 15/12/2020 Confirmed reviews ALL

The hotel is brand new and located in a center of the city with a few steps to Emporium mall, very convenient. The room is spacious and the bed is very comfortable. Will definitely come back to stay.

Dear Piyapak, We are incredibly glad that you enjoyed your stay and are so appreciative of our location and accommodation. Thank you once again for the lovely feedback, and it would be our pleasure to have you return, and we hope soon. Sincerely, Farouk Zourdani

well located

Customer review rating 4.5/5

Anonymous Couples - 14/12/2020 Confirmed reviews ALL

very good location. staffs are nice, clean room but the breakfast is not very nice. should have real butter

Dear Valued guest,, Thank you for your review! We appreciate you sharing your experience of your stay with us. While we are delighted that you enjoyed the service provided by our team, the convenient location of our hotel, and the room cleanliness, we are saddened to learn that the breakfast were not up to your expectations. Please do accept our apologies for the inconvenience we have caused. We do appreciate our guest’s feedback and we take each words seriously. Rest assured I have shared your feedback with our chef for the improvement. We thank you once again for the feedback and hope for the opportunity to welcome you back again in the near future. Sincerely, Farouk Zourdani

Good stay

Customer review rating 4.5/5

Worasa Solo - 11/12/2020 Confirmed reviews ALL

In front of Emporium and near from BTS Phromphong 100m. New hotel and very clean. Nice staff and nice view from the room :)

Dear Worasa, Thank you very much for the wonderful review. We’re elated that you thoroughly enjoyed your stay with us. Our colleagues do their utmost each day to ensure that we provide warm, caring, and friendly service to all our guests, and we’re pleased to know that we could make your staycation relaxing. I have passed along your kudos to the entire team members. Thank you again for sharing this with us. We hope to see you on many future occasions! Sincerely, Farouk Zourdani

Very well located, good stay, nice staff

Customer review rating 4.5/5

Winnie Solo - 09/12/2020 Confirmed reviews ALL

Your staff are really nice especially the checkin and check out staff.

Dear Winnie, Thank you for your recent visit and for leaving a wonderful review. We couldn’t be happier that you felt our team members provided you an excellent service and that you were able to enjoy your stay with us. I've relayed your kudos to the team members. We hope to welcome you back to our hotel on your next visit soon. Sincerely, Farouk Zourdani

Location is good

Customer review rating 4.5/5

Warinnichakarn Couples - 08/12/2020 Confirmed reviews ALL

I like location and the room

Dear Warinnichakarn, Many thanks for this great review of your recent stay at Mercure Bangkok Sukhumvit 24. We are glad that you enjoyed your overall experience with us, and we look forward to your next visit soon. Sincerely, Farouk Zourdani

Could not fault, perfect location

Customer review rating 4.5/5

Martin H. Families - 06/12/2020 Confirmed reviews ALL

My wife & I enjoyed our stay at your hotel, first time, we normally stay at the Hilton next door but will stay at the Murcure from now on. Afraid check in was not the best, problem was check in for Ibis & Mercure at same desk. When asked for passport gave Thai ID card (we have lived Thailand 14 years) was refused, not sure of reason, especially as accepted in place of passport in Banks, Government Offices, other hotels etc,, eventually accepted Thai Driving License, perhaps because it was in English and the Thai ID card with picture was in Thai. Once sorted no problems and we thoroughly enjoyed the rest of the stay. Oh yes the chocolate biscuits with the coffee from the deli were to die for.

Well located , good safety

Customer review rating 4.5/5

Ananya C. Business - 05/12/2020 Confirmed reviews ALL

Well located , good safety Clean room and good service

Dear Ananya C., Thank you for your recent visit and for leaving a wonderful comment online. During times like these we value such reviews even more so. We have indeed taken special care to ensure the safety measures are given high priority throughout the hotel. We know just how much safety and hygiene matters during these days, and we are glad that these upgraded measures have helped provide you with peace of mind. I have shared your kind words of appreciation with our entire team. Thank you once again, and we would be honored to welcome you back soon. Sincerely, Farouk Zourdani

Perfect location, outstanding view

TripAdvisor rating 4.0/5

rickyo609 29/11/2020 TripAdvisor review

The hotel is located a few steps to near BTS Phrom Phong. It is a new property with a roof top pool and gym. The view is very nice among the other buildings. Design of the room is ok, we feeel very confortavle. Breakfast is good as well as service

Dear rickyo609, Thank you very much for taking the time to write this very positive review regarding your recent stay with us. We were thrilled to read that you enjoyed your experience at Mercure Bangkok Sukhumvit 24 so much and truly appreciate all the positive comments you had to make. I have passed along your kudos to the entire team members. Thank you again for sharing this with us. We hope to see you on many future occasions! Sincerely, Farouk Zourdani

You can be better than now

Customer review rating 4.5/5

Thitikorn Business - 28/11/2020 Confirmed reviews ALL

Your reception is too bad, quite a lot of problem at my first check in experience

Dear Thitikorn, Thank you for your feedback. There is nothing more valuable than our guest’s reviews, thus we take these comments very seriously. We are sorry to hear that your stay wasn't excellent. We extend a sincere apology from our entire staff that your expectations were not met. I have shared your feedback with the concerned team for the improvements. We hope you will give us another opportunity and hope to welcome you back for a seamless and enjoyable stay. Sincerely, Farouk Zourdani

Great Service and Great Service

Customer review rating 4.5/5

Paragraph Solo - 24/11/2020 Confirmed reviews ALL

ALL of Your staffs are very great service and service mind. It is very great time to stay with your hotel. Everything is almost perfect except breakfast because It isn’t variety of food. Your room and your staffs are perfect. Very Great location.

Dear Paragraph , We are incredibly glad that you enjoyed your stay and are so appreciative of our services and accommodation. We are fascinated by the kind feedback, particularly about the services you experienced in each area. It is a pleasure to pass on your kind words of appreciation the team, as I know how much they love to learn how our guests enjoyed their stay. We do also take note of your remarks regarding the breakfast and thank you for sharing this with us. Our sincere gratitude once again for taking the time to share your feedback with us, and we look forward to your stay with us - hopefully very soon. Sincerely, Farouk Zourdani

Good service

Customer review rating 4.5/5

Pireeporn C. Families - 23/11/2020 Confirmed reviews ALL

Nice welcome and polite service

Dear Pireeporn c., Thank you for taking the time to write a review on this platform. We couldn’t be happier that you felt our team members provided you an excellent service and that you were able to enjoy your stay with us. I've relayed your kudos the team members. We look forward to welcoming you back soon. Thank you again for your great review. Sincerely, Farouk Zourdani

Perfect stay

Customer review rating 4.5/5

Ricky Couples - 22/11/2020 Confirmed reviews ALL

Perfect location just a few steps to BTS Phrom Phong, roof top pool offers an outstanding view, good decoration and nive breakfast. The staff are very nice and professional, really recommend this hotel

good for all things

Customer review rating 4.5/5

Nuttaphol M. Families - 16/11/2020 Confirmed reviews ALL

good for all things

Dear Khun Nuttaphol , It was with pleasure to read your comments regarding your stay at the Mercure Bangkok Sukhumvit 24. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back in the near future. Sincerely, Nikolay Stoyanov General Manager

FRIENDLY STAFF , good location , Comfortable RooM

Customer review rating 4.5/5

Saravut M. Friends - 15/11/2020 Confirmed reviews ALL

FRIENDLY STAFF , good location , Comfortable RooM

Dear Khun Saravut , Thank you for your recent stay in Mercure Bangkok Sukhumvit 24 and for taking the time to tell us about your experience with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nikolay Stoyanov General Manager

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