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Mercure Bangkok Sukhumvit 24 4 stars

Customer review rating 4.5/5 514 reviews

ALLSAFE approved hotel

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How it works?
Mercure Bangkok Sukhumvit 24
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+ 21 Services

Hotel extras

  • The hotel is only 100 m from BTS SkyTrain Phrom Phong station.

  • Guests are only walking distance from the palatial malls of Emporium and EmQuartier.

  • Vue Bar rooftop on level 29 offers delicious food & drinks with fabulous view of Bangkok.

  • Ascend to the rooftop fitness centre for a workout or refreshing dip in the stunning pool.

  • Flexible meeting facilities with modern, comfortable with the latest technology

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Airport shuttle Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Electric car recharging units
  • Laundry
  • Currency exchange Paying
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Babysitting on request Paying
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 2 Bar(s)
  • Room service
Business services
  • 3 Meeting room(s)
  • Self service business centre
  • Copy/print service available Paying

Hotel location

Mercure Bangkok Sukhumvit 24

5.1 Sukhumvit Road Soi 24
Khlong Tan
Klong Toey
10110 bangkok
thailand

Tel: +6626592888

Fax: (+66)26592889

Check-in from 14h00

Check out up to 12h00

  • BUS NO 12 NO 8 : 

  • MRT :  Asok

  • BTS SKYTRAIN :  Sukhumvit Line Phrom Phong Station

  • By plane

    BKK At 24km / 14.91 miles - Shuttle paying

  • By plane

    DON MUANG DMK At 26km / 16.16 miles - Shuttle paying

  • By car

    EXIT 1 02 At 1.3km / 0.81 miles

  • By train

    BTS PHROM PHONG At 0.1km / 0.06 miles

  • By train

    HUA LAMPHONG At 6.4km / 3.98 miles

GPS :13.729386, 100.569332

Our accommodation(s)

All rooms have modern décor inspired by the fashionable EM District. Each room features a USB socket charger, in room safe, refrigerator, tea and coffee making facilities and city views. Executive Room guests enjoy complimentary Executive Lounge access.

Our restaurants and bars

Vue Bar Rooftop Restaurant

Situated beside the 29th-floor pool with stunning panoramic views, it offers delicious food matched with an extensive drinks list.

Non contractual photo

THE MARKET RESTAURANT

Type of cuisine: International

The Market Restaurant offers guests a Contemporary Culinary experience. Enjoy local and international cuisines in a relaxed setting. The perfect place to refuel and recharge before a busy day.

DELI AND BAR

Whether you are a hotel guest or a Bangkok resident, the welcoming Deli and Bar at Mercure Bangkok Sukhumvit 24 is a great place to meet and relax in style with family, friends or colleagues.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

VUE BAR

With a contemporary design, Vue Bar is the latest bar in Phrom Phong. Situated beside the 29th-floor pool with stunning panoramic views, it offers delicious food matched with an extensive drinks list, including some fabulous locally inspired cocktails.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 73

  • Maximum capacity: 60 people

  • Maximum banquet capacity: 40 people

Find out more

Our guest reviews for
Mercure Bangkok Sukhumvit 24

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

514 reviews

TripAdvisor Rating 4.5/5

67 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Good stay

Customer review rating 5.0/5

Krit Couples - 22/09/2021 Confirmed reviews ALL

It was as expected.

Dear Valued guest, Thank you so much for your kind review. We are glad that you enjoyed your experience, and we hope to see you soon! Sincerely, Farouk Zourdani

Clean , convenient, comfortable well located

Customer review rating 4.5/5

Kitti Solo - 21/09/2021 Confirmed reviews ALL

Polite and very nice staffs Very good location Clean and comfortable

Dear Kitti, Thank you so much for staying with us and for the feedback. Our colleagues work diligently to provide the utmost care and attention, and it is heart-warming to receive such appreciations. We are thrilled that you had a comfortable stay with us. I have passed your kudos along to our entire team members. Thank you once, and we are looking forward to welcoming you back for another staycation soon. Sincerely, Farouk Zourdani

Comfortable stay

Customer review rating 4.5/5

Bob E. Solo - 17/09/2021 Confirmed reviews ALL

Everything was fine..staff were very accomodating and helpful as usual.

Dear Bob e, Thank you so much for staying with us and for the feedback. Our colleagues work diligently to provide the utmost care and attention, and it is heart-warming to receive such appreciations. We are thrilled to learn that you thoroughly enjoyed your staycation with us. I have passed your kudos along to our entire team members. Thank you once, and we certainly are looking forward to welcoming you back for another staycation soon. Sincerely, Farouk Zourdani

Very Nice stay

Customer review rating 5.0/5

Graphfico Solo - 16/09/2021 Confirmed reviews ALL

It is feel like home. Your staffs are service mind and helpful. Breakfast is delicious but although it is a la carte but it should be can refill, if clients need. Room is very comfortable and nice view. Almost it is perfect.

Dear Graphfico, We very much appreciate your comments regarding your stay at the Mercure Bangkok Sukhumvit 24. Your compliments and recommendations on our service will be shared with our team members for encouragement and consideration on improvements respectively. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nikolay Stoyanov General Manager

New accommodation, good location in cheap price.

Customer review rating 5.0/5

Yutthana S. Business - 16/08/2021 Confirmed reviews ALL

The room and hotel is so newly, comfortable room and bed, location is very good, also the view from 27th floor is so great. But affordable price.

Dear YUTTHANA S., Thank you for giving us such great feedback following your recent stay at the Mercure Bangkok Sukhumvit 24. We are delighted that you enjoyed your stay with us, and thank you for taking the time to let us know about it. We are indeed blessed to have such a prime location and are glad that you liked it. We look forward to welcoming you back again. Sincerely, Farouk Zourdani

Good stay.

Customer review rating 4.5/5

Lakkana Friends - 26/07/2021 Confirmed reviews ALL

Good room, good location and good price.

Dear Lakkana, Thank you very much for sharing your experience on this platform. We are glad that you enjoyed your stay with us. We are very fortunate to have such a prime location, with easy access to transportations and a variety of food outlets nearby, and we are glad that you were able to benefit from it. We are thrilled that you enjoyed the room with its view over the Bangkok city. I have shared your kind words of appreciation with the entire team, and we are certainly looking forward to welcoming you back soon! Sincerely, Farouk Zourdani

Clean, nice staffs, great location

Customer review rating 5.0/5

Panumas Business - 25/07/2021 Confirmed reviews ALL

10/10

Dear Panumas, Thank you so much for your lovely review. We are delighted that you thoroughly enjoyed your stay with us. I have shared your kind words of appreciation with the entire team. To receive feedback such as yours makes us all very proud, and it is an excellent motivation for the entire team, especially in these unprecedented situations. It means a lot to us. We hope to have the pleasure of welcoming you back soon! Sincerely, Farouk Zourdani

Good Place but Not a Hospitable Services

TripAdvisor rating 3.0/5

Anusorn S 21/07/2021 TripAdvisor review

After a wonderful time in Mercure Madrid, I love to try the place in other countries. Once I got the opportunity, there’s always a problem one after the other. First less service mind if you did not book directly from the staffs. Next with covid situation, every facilities closed but not even bother to help with cutlery or to warm the delivery foods that guest had to order since the inability to wandering off. Then the breakfast, taste was acceptable but bland and the portion or choices were poor

Dear valued guest, Thank you for choosing Mercure Bangkok Sukhumvit and I am sorry we could not live up to your expectations. As addressed to all guests staying, following the stringent measures and lock down by the Thai government, all food and beverage outlets of the hotel were being closed with limited manning and shifts available until further notice. For the mentioned above reasons and to reinforce our hygiene, our breakfast is organized with take away boxes and disposable cutlery. I hope that explains the measures taken and thank you for your understanding. We are looking forward to the easing of the restrictions and re-availing all of our services in the near future. Sincerely, Nikolay Stoyanov General Manager

Good Property and Location but Lack of Services even with Covid

Customer review rating 2.5/5

D Couples - 19/07/2021 Confirmed reviews ALL

Not impressed with all the restrictions and lack of services by using the excuse of covid

Dear D, Thank you for your review! We appreciate you sharing your experience of your stay with us. While we are delighted that you enjoyed the convenient location of our hotel, we are saddened to learn that several other aspects of your stay were not up to your expectations. Please do accept our apologies for the inconvenience we have caused. I am assuring you we have taken special care to ensure the safety measures are given high priority throughout the hotel. We know just how much safety and hygiene matters during these days. We thank you once again for the feedback and hope for the opportunity to welcome you back again in the near future. Sincerely, Farouk Zourdani

New and nice decoration of room

Customer review rating 4.5/5

Yutthana S. Business - 08/07/2021 Confirmed reviews ALL

New and very clean room, nice decorated throughout the hotel, convenient location, but limited amenities inside the room, no toothbrush, cotton bud and only 1 set of shower and shampoo for 2 guests. Breakfast is so late from pickup appointment on my 2nd stay

Dear Yutthana S, Thank you so much for taking the time to write this review following your recent stay with us. We very much appreciate that you shared your thoughts with us on this site. It is always a pleasure to learn from our guests that they had an enjoyable stay with us. We are indeed blessed to have such a prime location and we are glad that you were able to benefit from it. We have taken a good note of your breakfast remark and have shared it with the concerned teams. As for the guest amenities in our guest rooms, I am assuring you these are according to our new normal standards. However on request we can deliver the required amenities. We hope to welcome you back to our hotel on your next visit to Bangkok. Sincerely, Farouk Zourdani

Good room and parking.

Customer review rating 5.0/5

Ratchaneewan S. Solo - 08/07/2021 Confirmed reviews ALL

Stayed here for the first time but very impressed.

Dear Ratchaneewan S, Thank you very much for sharing your experience on this platform. It is a true pleasure to read your review. We are overjoyed that you had such a seamless experience at our hotel. Our team is devoted to providing excellent service and needless to say, it is just perfect to know that you experienced just that. We hope to have the pleasure of welcoming you back soon! Sincerely, Farouk Zourdani

GOOD LOCATION / CLEAN ROOM

Customer review rating 5.0/5

Chris Business - 05/07/2021 Confirmed reviews ALL

The location is so good, Walking distance to shopping mall EMPORIUM EMQUARTIER, also have massage nearby and many nice restaurant around. The Room so clean. The salted Swimming pool so nice. Only scary things is the building construction nearby that make not comfoprtable. Worry about something down from that building to the swimming pool. The Restaurant is nice. Various menu. The staff is firendly welcoming. The CO working space a bit hot for me.

Dear Chris, Thank you so much for the review. We are glad that you enjoyed your stay with us. We are indeed located centrally with easy access to transportations and a variety of food outlets nearby. We are thrilled that you enjoyed the cleanliness of the room. Cleanliness and hygiene are indeed vital during times like this. It is our top priority, and we stringently follow all the hygiene measures that we have put in place, and we couldn't be happier that you experienced the same. I have shared your kudos with the team members. As for the building construction you mentioned, I would like to inform you that, the health and safety of our guests and employees are always our top priority and we are committed to the highest standards when it comes to our guests, which is why we have safety certificate delivered for this construction. Hopefully this information provided will help to provide you with peace of mind. Thank you once again for sharing your experience. Stay safe, and we look forward to welcoming you back soon. Sincerely, Farouk Zourdani

Nice Stay

Customer review rating 4.5/5

Paragraph Solo - 05/07/2021 Confirmed reviews ALL

Your staffs are friendly , helpful and service mind. when I stayed. Room is nice view and comfortable. Breakfast is good but It should be unlimited to order for one time,if clients need. Almost of my stay is perfect.

Dear Khun Paragraph, Thank you for your loyalty. We very much appreciate your comments regarding your stay at the Mercure Bangkok Sukhumvit 24. I was delighted to read that you had pleasant stay. I will share your compliments on our staff with the entire team for their recognition. As for breakfast order and service, we can consider improvements in the near future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nikolay Stoyanov General Manager

Comfortable stay

Customer review rating 4.5/5

Bob E. Solo - 04/07/2021 Confirmed reviews ALL

Everything was fine.. staff very helpful...overall very pleasant.its a pity the lobby coffee shop was closed for takeaway

Dear Bob e, It was a pleasure to read about your stay and thrilled to know that you were particularly impressed by the friendliness and attentiveness of our team members. It is always a pleasure to read compliments about the team. We very much appreciate your kind words and have shared them with the entire team. We have noted your remarks regarding the WIFI, and thank you for sharing this with us. We are all looking forward to welcoming you back to our hotel soon. Sincerely, Farouk Zourdani

Nice place

Customer review rating 4.5/5

Tee Couples - 03/07/2021 Confirmed reviews ALL

Good service and great location

Dear Tee, Thank you very much for sharing your experience on this platform. It was a pleasure to read about your stay and thrilled to know that you were particularly appreciated the excellent service of our team members. It is always a pleasure to read compliments about the team. We very much appreciate your kind words and have shared them with the entire team. Thank you, and It would be our absolute pleasure to have you with us again and again. See you soon! Sincerely, Farouk Zourdani

Nice hotel, Nearly shopping center

Customer review rating 4.5/5

Anukoon M. Business - 28/06/2021 Confirmed reviews ALL

Next time i will check-in here again

Dear Khun Anukoon , We very much appreciate your comments regarding your stay at the Mercure Bangkok Sukhumvit 24. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nikolay Stoyanov General Manager

Perfect location

Customer review rating 4.5/5

Kyoko C. Solo - 28/06/2021 Confirmed reviews ALL

The hotel location is prefect for shopping and all my activities. Staff are kind, friendly and capable. The room has many power points at good places and comfortable furniture. Staff are friendly, kind and capable. Breakfast at dining, they really careful about coronavirus also food was fresh. I satisfied.

Dear Kyoko C., We very much appreciate your comments regarding your stay at the Mercure Bangkok Sukhumvit 24. I am glad that you found our location perfectly suited for your needs. Thank you also for your compliments on our service and safety hygiene measures, particularly designed for the current pandemic handling at the hotel. I will share your comments with our team for their praise and encouragement. Thank you again for sharing your experience, and we look forward to welcoming you back in the near future. Sincerely, Nikolay Stoyanov General Manager

Happy

TripAdvisor rating 5.0/5

ohm008 17/04/2021 TripAdvisor review

The hotel is located in the center of the city with easy access.Staff are very attentive. Kids love it and room is clean. During breakfast, staff are very helpful. Swimming pool is located on the rooftop. Nice view with a bar on the top Suitable for family vacations.

Dear ohm008, Thank you so much for your wonderful review. We are glad that you enjoyed your stay with us. We are indeed located centrally with easy access to transportations and a variety of food outlets nearby. We are thrilled that you enjoyed the cleanliness of room. We couldn't agree more about the Swimming pool and Vue bar on the rooftop. Enjoying the drink with the amazing view at the rooftop, especially during sunset, gives me inner peace personally. The entire team is delighted to read your kind words on this platform. Thank you again for taking the time to write to us about your experience, and we look forward to welcoming you back soon. Sincerely, Farouk Zourdani

clean room good service and good breakfast

TripAdvisor rating 5.0/5

pjizuru 14/03/2021 TripAdvisor review

Mercure Bangkok Sukhumvit 24 have a nice location very near BTS Sky train and Emporium department store.I stay here for 4 night the room very clean every day and staff very nice. Don't miss to eat breakfast it very excellent

Dear pjizuru, What a great compliment! We very much appreciate your positive review and thanks for having shared it with the TripAdvisor community. We are pleased to learn of your relaxed stay and outstanding breakfast experiences, along with the friendly service, we are also elated that you thoroughly enjoyed the cleanliness of the room. I have passed your appreciation along to our very dedicated team. Thank you again for taking the time to write about your experience, and we look forward to welcoming you back soon! Sincerely, Farouk Zourdani

Good location

TripAdvisor rating 5.0/5

sattaya2021 23/02/2021 TripAdvisor review

This is my first time staying at this hotel in Thailand. I feel no different from a Mercure hotel overseas branch. I am impressed with the following services: 1. Accor call center that gives good advice 2. The staff are welcoming and friendly. 3. Comfortable place, easy to travel. 4. Good atmosphere, beautiful decoration 5. The room is clean and safe.

Dear sattaya2021, Thank you very much for your recent stay with us and for taking the time to tell us about your experience at Mercure Bangkok Sukhumvit 24. It was delighting to read that you were impressed by our facilities and location. Also your compliments on the professional service and friendly attitude of our employees will be shared with our team for their recognition. Once again, I appreciate your feedback and we are looking forward to welcoming you back in the near future. Sincerely, Nikolay Stoyanov General Manager

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