Mercure Bangkok Sukhumvit 24

Customer review rating (ALL Rating) 4.5/5 264 reviews

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Description

Hotel extras

  • The hotel is only 100 m from BTS SkyTrain Phrom Phong station.

  • Guests are only few step aways from the palatial malls of Emporium and EmQuartier.

  • Vue Bar rooftop on level 29 offers delicious food & drinks with fabulous view of Bangkok.

  • Ascend to the rooftop fitness centre for a workout or refreshing dip in the stunning pool.

  • Flexible meeting facilities with modern, comfortable with the latest technology

Our accommodation(s)

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Hotel location

Mercure Bangkok Sukhumvit 24

5.1 Sukhumvit Road Soi 24, Khlong Tan, Klong Toey
10110 BANGKOK
Thailand

GPS:13.729386, 100.569332

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  264 reviews

TripAdvisor Rating  4.0/5  171 reviews

Perfect Hotel for Trip to Bangkok!

TripAdvisor rating 5.0/5

Kevin Febtryawa... H TripAdvisor review

Have amazing stay here during my business trip. I'm impressed on how Ya make the room so clean and organized, also add small personal details such as towel-doll that change its shape every day. Small things that made my day after long tiring business meeting!

Too Hotel : Top location

TripAdvisor rating 5.0/5

peterob65 Friends getaway - TripAdvisor review

Top hotel with very attentive staff Particularly the house maid lady taking care of the 26 floor HK “D2 “ Would highly recommend Top location Food is good & with a great lunch buffet Room very clean and well appointed Staff can’t do enough for you Thank you

Dear peterrob65, Thank you for your glowing review! We're thrilled to hear that you enjoyed your stay with us, especially the exceptional service provided by our housekeeping team. It's wonderful to know that our staff's attentiveness and dedication left a lasting impression on you. We're delighted that you found our location convenient and enjoyed our delicious lunch buffet. Your recommendation means the world to us, and we look forward to welcoming you back for another fantastic experience. Kind regards Cedrix Cornet Executive Assistant Manager

Love the stay here, all great but mattress

TripAdvisor rating 4.0/5

Y3309AAanna TripAdvisor review

Good location with nice decoration and room condition. All the service is great, Ya is our housekeeper during our stay for a week. She did all great, the room is clean and fresh daily. The only complain is the mattress itself which too soft and sloped…then we got a back pain every morning.

Dear Y3309AAanna, Thank you for taking the time to share your feedback with us regarding your recent stay at our hotel. We're delighted to hear that you enjoyed our convenient location, as well as the overall decor and condition of your room. It's wonderful to know that Khun Ya, our dedicated housekeeper, provided excellent service throughout your week-long stay. I'll be sure to pass along your kind words to her, as recognition of her hard work and commitment to ensuring our guests have a comfortable and enjoyable experience. However, I'm sorry to hear that you experienced discomfort with the mattress during your stay. Your feedback is valuable to us, and we take it seriously. We understand the importance of a good night's sleep, and we apologize for any inconvenience this may have caused you. Please rest assured that we will address this issue promptly to ensure that future guests do not encounter the same problem. Thank you once again for choosing to stay with us. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable experience. Sincerely, Cedrix Cornet Executive Assistant Manager

Rat has amazing service

TripAdvisor rating 5.0/5

Dames S TripAdvisor review

Hotel was amazing great location service was great My cleaning lady Rat always had a great smile on her face always kept my room well maintenance and cleaned. Will definitely return. Also, the pool area and bar on the rooftop were amazing. The service all around was fantastic.

Dear Damess2016, Thank you for sharing your wonderful experience with us! We're delighted to hear that you thoroughly enjoyed your stay, from our prime location to our exceptional service. It brings us immense joy to know that Khun Rat provided such attentive and cheerful service, maintaining your room to the highest standards. Our rooftop pool area and bar are indeed highlights, offering a perfect spot to unwind and soak in the stunning views. Your kind words inspire us to continue delivering memorable experiences. We can't wait to welcome you back for another fantastic stay! Sincerely, Cedrix Cornet Executive Assistant Manager

Rude Bell Service and un accommodating receptionists

TripAdvisor rating 1.0/5

616megg Couples - TripAdvisor review

The staff are not friendly and accommodating. Even the bellman. We checked out and was in a rush but the bellman was not considerate with our time. He was quite rude too. 👎🏻 I talked to the receptionist he did not even acknowledge or apologize for behavior of his staff. Other hotel better in this area.

Dear 616megg, Thank you for taking the time to share your feedback with us. We deeply regret that your experience did not meet your expectations, particularly regarding the behavior of our staff. Please accept our sincere apologies for any inconvenience caused. We have already taken steps to address this matter internally and have reinforced our commitment to providing exceptional service to all our guests. Rest assured, your concerns have been thoroughly reviewed, and appropriate actions have been taken to prevent such occurrences in the future. We truly value your input and hope to have the opportunity to regain your trust during your future visits to the area. Warm regards, Cedrix Cornet Executive Assistant Manager

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Other web-users rate our hotel

  • 1,577 reviews 9.7/10 Location
  • 1,137 reviews 7.2/10 Room
  • 874 reviews 8.4/10 Service
  • 35 reviews 7.8/10 WiFi
  • 526 reviews 8.9/10 Cleanliness
  • 336 reviews 8.1/10 Breakfast
  • 273 reviews 9/10 Food
  • 260 reviews 9/10 Vibe

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