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Bandara International Hotel - Managed by AccorHotels 5 stars

Customer review rating 4.0/5 801 reviews

Bandara International Hotel - Managed by AccorHotels
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Hotel extras

  • Complimentary 24 hours Airport Shuttle with every 30 minutes interval

  • Free Wi-Fi in all hotel rooms and area

  • 2 restaurants, 1 bar and 1 lobby lounge with the tropical resort ambiance

  • Spacious 208 rooms and suites, start from 36 Sqm - 144 Sqm

  • Free access to Club Bandara (Gym, Sauna, Steam, Hot and Cold Jaccuzy) and 4 swimming pools

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • SOEKARNO HATTA
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Golf course 18 holes (Nearby)
  • Other sports activities
Catering
  • BreakfastPaying
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 11 meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Bandara International Hotel - Managed by AccorHotels

Soekarno Hatta Airport Complex
Jl Tol Prof Dr Ir Sedyatmo Km2
19110
jakarta
indonesia

Tel: +62215597777

Fax: (+62)21/5597701

Check-in from 14h00

Check out up to 12h00

  • DAMRI :  SOEKARNO HATTA

  • By plane

    SOEKARNO HATTA At 3km / 1.86 miles - Shuttle free

GPS :-6.12106, 106.678871

Our accommodations

Our 208 rooms combine an international décor with contemporary Indonesian design elements. Complimentary high-speed internet, dual-line phones and generous workspaces are available in all rooms.

Deluxe Room with 1 kingsize bed

  • Max. number of persons: 3
  • Area: From 36 m² / 388 sq ft
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Deluxe Room with 2 single beds

  • Max. number of persons: 3
  • Area: From 36 m² / 388 sq ft
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Deluxe Room with 1 kingsize bed, Lake View

  • Max. number of persons: 3
  • Area: From 36 m² / 388 sq ft
  • Views: Lake side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Deluxe Room with 2 single beds, Lake View

  • Max. number of persons: 3
  • Area: From 36 m² / 388 sq ft
  • Views: Lake side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Deluxe Room with 1 kingsize bed, Balcony

  • Max. number of persons: 3
  • Area: From 36 m² / 388 sq ft
  • Views: Lake side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Deluxe Room with 2 single beds, Balcony

  • Max. number of persons: 3
  • Area: From 36 m² / 388 sq ft
  • Views: Lake side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)
Rooms

Our restaurants and bars

BUMBU RESTAURANT

Type of cuisine: Regional

Bumbu Restaurant provides an unforgettable experience with wonderful views of the lake. Choose from a variety of Asian dishes including Indonesian, Chinese and Thai cuisines.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LINJANI

Type of cuisine: International

Linjani restaurant offers a relaxing atmosphere facing the pool and lake. It features an extensive buffet selection of international and Indonesian cuisine as well as an a la carte menu.

Lunch

11:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SAMBAL TAPAS

Non contractual photo

With gorgeous skyline and lake views from the rooftop, Sambal Tapas serves scrumptious Spanish and Indonesian small plates, plus cool cocktails. A live DJ performs from 5pm to 9pm.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MAXIS LOUNGE

Non contractual photo

Maxis Lounge is an ideal rendezvous point, offering drinks and lights snacks. Perfect for those who are looking for small bites. Enjoy delectable afternoon teas and live music until 10pm.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 258 m²

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Bandara International Hotel - Managed by AccorHotels

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

801 reviews

tripadvisor

TripAdvisor Rating 3.5/5

855 reviews

Good location

Customer review rating 4.0/5

Anonymous Families - 31/03/2020 Confirmed reviews ALL

Good location close to airport, very convenient! All the rest is better to forget: they don’t reply to email, they advertise for free shuttle from airport but don’t give any info where to find it, food is disgusting, hotel needs complete renovation

Dear Alexis M., Thank you for taking the time to tell us about your experience at the Bandara International Hotel - Managed by AccorHotels. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ulil Azmi General Manager
Customer review rating 4.0/5

Anonymous Families - 30/03/2020 Confirmed reviews ALL

Room smelt moldy.. Was too tired upon arrival to change room but regretted not doing so. Curtains were stained. Bed however was very comfy Appreciated the late check out. Also excellent, fast and easy pick up in shuttle.

Dear Sarah C., Thank you for taking the time to tell us about your experience at the Bandara International Hotel - Managed by AccorHotels. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ulil Azmi General Manager

HIGHLY RECOMMENDED

Customer review rating 4.0/5

Marjory H. Couples - 29/03/2020 Confirmed reviews ALL

We received a very warm welcome on arrival and were shown to our beautiful room with garden, lake and pool views. Thank you to all the staff we met who were very friendly, helpful and wonderful! Food at dinner and breakfast was excellent too.

Dear Marjory H., We very much appreciate your comments regarding your stay at the Bandara International Hotel - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ulil Azmi General Manager

nice airport hotel

Customer review rating 4.0/5

Hayfa A. Couples - 28/03/2020 Confirmed reviews ALL

we stayed only one night as a stop over, staff were very polite, hotel was clean if a bit dated

Dear Hayfa A., We very much appreciate your comments regarding your stay at the Bandara International Hotel - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ulil Azmi General Manager

Great location close to airport with a lot of quality

Customer review rating 4.0/5

Albert Couples - 28/03/2020 Confirmed reviews ALL

Four happy days. We were spoilt and hope to come back!

Dear Albertus H., We very much appreciate your comments regarding your stay at the Bandara International Hotel - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ulil Azmi General Manager

Good stay

Customer review rating 4.0/5

Mohammad I. R. Business - 27/03/2020 Confirmed reviews ALL

Everything appreciated

Dear Imranur R., We very much appreciate your comments regarding your stay at the Bandara International Hotel - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ulil Azmi General Manager

Great service

Customer review rating 4.0/5

Devina K. Solo - 21/03/2020 Confirmed reviews ALL

All staffs friendly and helpful. The services are highly satisfactory. However the room was musty ; seems lacking of sunshine and air flow.

Dear Devina K., We very much appreciate your comments regarding your stay at the Bandara International Hotel - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ulil Azmi General Manager

Staff very helpful

Customer review rating 4.0/5

Frank Business - 20/03/2020 Confirmed reviews ALL

Your staff was very efficient, friendly, and helpful! Food at restaurant was good. . Room was clean, but there were some areas of the hotel that could have been cleaner.

Dear Frank A., We very much appreciate your comments regarding your stay at the Bandara International Hotel - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ulil Azmi General Manager

Always convenient especially for transportation to airport

Customer review rating 4.0/5

Lyana Couples - 15/03/2020 Confirmed reviews ALL

Staying here is very convenient for location to airport and the rooms are a good size. Breakfast and coffee was also lovely. The staff has always been very efficient and professional.

Dear Lyana M., We very much appreciate your comments regarding your stay at the Bandara International Hotel - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ulil Azmi General Manager

Very comfortable and friendly staff

Customer review rating 4.0/5

Russell Business - 12/03/2020 Confirmed reviews ALL

a very short stay but comfortable

Dear Russell, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ulil Azmi General Manager

Employees was the asset and the best!

Customer review rating 4.0/5

Thor A. Business - 11/03/2020 Confirmed reviews ALL

Very expensive menus to dine and drink with no other alternative outside the hotel. This was addressed to management that was very tentative to our concern.

Dear Thorbjorn A., Thank you for taking the time to tell us about your experience at the Bandara International Hotel - Managed by AccorHotels. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ulil Azmi General Manager

close to the airport

Customer review rating 4.0/5

Jeremias Business - 10/03/2020 Confirmed reviews ALL

The hotel location is very strategic

Dear Jeremias T., We very much appreciate your comments regarding your stay at the Bandara International Hotel - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ulil Azmi General Manager

Time to Go.

Customer review rating 4.0/5

Eric Business - 10/03/2020 Confirmed reviews ALL

As is always the case, the employees are wonderful, respectful and attentive. However, the hotel is now very overpriced for its condition. It’s time to close the doors and either remodel the hotel and restore it to newness, or tear it down and start over.

Dear Eric M., Thank you for taking the time to tell us about your experience at the Bandara International Hotel - Managed by AccorHotels. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We have noted your comments on our hotel, We will reassure you that we will immediately work on the areas highlighted. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ulil Azmi General Manager

Disappointed

Customer review rating 4.0/5

Kyo O. Couples - 09/03/2020 Confirmed reviews ALL

Great location to the airport with amenities but the condition of the room was disappointing. It had runny faucet, tub / shower had standing water upon use due to poor drainage, musty smell, the water hot pot was dirty, the hair dryer worked intermittently, and finally a bug (may be a cockroach) at the entrance of the room that I had to deal with upon entrance!

Dear Kyoyul O., Thank you for taking the time to tell us about your experience at the Bandara International Hotel - Managed by AccorHotels. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Therefore your feedback is very important to us. Please rest assured that I have personally discussed this with the Executive Housekeeper to ensure immediate improvement in the room area. Your comments have certainly raised of guest comfortable concern that need to be addressed and will inspire us to strive harder in servicing our future guests. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ulil Azmi General Manager

Good location

Customer review rating 4.0/5

Mark T. Business - 06/03/2020 Confirmed reviews ALL

Ok staff were excellent, not overly impressed with my room though

Dear Mark T., Thank you for taking the time to tell us about your experience at the Bandara International Hotel - Managed by AccorHotels. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We have noted your comments on our room. We will reassure you that we will immediately work on the areas highlighted. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ulil Azmi General Manager

Easy access to the airport.

Customer review rating 4.0/5

Jim Business - 06/03/2020 Confirmed reviews ALL

The staff was very professional and access to the airport was very good.

Dear Jim S., We very much appreciate your comments regarding your stay at the Bandara International Hotel - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ulil Azmi General Manager

clean room, efficient room service, very kind personnel

Customer review rating 4.0/5

Agnieszka Business - 02/03/2020 Confirmed reviews ALL

My suggestion would be to change your very old, slow and looking to reliable airport shuttles.

Dear Agnieszka B., We very much appreciate your comments regarding your stay at the Bandara International Hotel - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ulil Azmi General Manager

Transit Conveneince

Customer review rating 4.0/5

Trixie H. Couples - 01/03/2020 Confirmed reviews ALL

Overnight stay before long trip home and a convenient and well-kept hotel in which to prepare and rest for a long journey.

Dear Debi B., We very much appreciate your comments regarding your stay at the Bandara International Hotel - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ulil Azmi General Manager

Near Airport with Free Shuttle

Customer review rating 4.0/5

C. J. W. Business - 01/03/2020 Confirmed reviews ALL

I think the hotel need renovation.Good facilities and restaurant however need renovation badly. The staffs are friendly and helpful. The shuttle airport is a selling point. One of the worst Accor hotel room I have ever been. Even Ibis budget room is better .

Dear Jiun W. C., Thank you for taking the time to tell us about your experience at the Bandara International Hotel - Managed by AccorHotels. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback are concerning room and restaurant very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ulil Azmi General Manager
Customer review rating 4.0/5

Anonymous Couples - 01/03/2020 Confirmed reviews ALL

Staff very inviting and makes one feel welcome

Dear Gregory L., We very much appreciate your comments regarding your stay at the Bandara International Hotel - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ulil Azmi General Manager
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