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Bandara International Hotel - Managed by AccorHotels 5 stars

Customer review rating 4.0/5 745 reviews
Bandara International Hotel - Managed by AccorHotels
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Hotel extras

  • Complimentary 24 hours Airport Shuttle with every 30 minutes interval

  • Free Wi-Fi in all hotel rooms and area

  • 2 restaurants, 1 bar and 1 lobby lounge with the tropical resort ambiance

  • Spacious 208 rooms and suites, start from 36 Sqm - 144 Sqm

  • Free access to Club Bandara (Gym, Sauna, Steam, Hot and Cold Jaccuzy) and 4 swimming pools

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • SOEKARNO HATTA
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Golf course 18 holes (Nearby)
  • Other sports activities
Catering
  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 11 meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Bandara International Hotel - Managed by AccorHotels

Soekarno Hatta Airport Complex
Jl Tol Prof Dr Ir Sedyatmo Km2
19110
jakarta
indonesia

Tel: +62215597777

Fax: (+62)21/5597701

Contact email

Check-in from 14h00

Check out up to 12h00

  • DAMRI :   SOEKARNO HATTA

  • By plane

    SOEKARNO HATTA At 3km / 1.86 miles - Shuttle free

GPS :-6.12106, 106.678871

Our accommodations

Our 208 rooms combine an international décor with contemporary Indonesian design elements. Complimentary high-speed internet, dual-line phones and generous workspaces are available in all rooms.

Deluxe Room with 1 kingsize bed

  • Max. number of persons: 3
  • Area: From 36m²
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Deluxe Room with 2 single beds

  • Max. number of persons: 3
  • Area: From 36m²
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Deluxe Room with 1 kingsize bed, Lake View

  • Max. number of persons: 3
  • Area: From 36m²
  • Views: Lake side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Deluxe Room with 2 single beds, Lake View

  • Max. number of persons: 3
  • Area: From 36m²
  • Views: Lake side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Deluxe Room with 1 kingsize bed, Balcony

  • Max. number of persons: 3
  • Area: From 36m²
  • Views: Lake side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Deluxe Room with 2 single beds, Balcony

  • Max. number of persons: 3
  • Area: From 36m²
  • Views: Lake side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Junior Suite with 1 kingsize bed.

  • Max. number of persons: 3
  • Area: From 72m²
  • Views: Lake side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Executive Suite with 1 kingsize bed

  • Max. number of persons: 4
  • Area: From 108m²
  • Views: Lake side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Presidential Suite with 1 kingsize bed

  • Max. number of persons: 4
  • Area: From 144m²
  • Views: Lake side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Our restaurants and bars

BUMBU RESTAURANT

Type of cuisine: Regional

Bumbu Restaurant provides an unforgettable experience with wonderful views of the lake. Choose from a variety of Asian dishes including Indonesian, Chinese and Thai cuisines.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LINJANI

Type of cuisine: International

Linjani restaurant offers a relaxing atmosphere facing the pool and lake. It features an extensive buffet selection of international and Indonesian cuisine as well as an a la carte menu.

Lunch

11:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SAMBAL TAPAS

Photo non contractuelle / Strictly non binding

With gorgeous skyline and lake views from the rooftop, Sambal Tapas serves scrumptious Spanish and Indonesian small plates, plus cool cocktails. A live DJ performs from 5pm to 9pm.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MAXIS LOUNGE

Photo non contractuelle / Strictly non binding

Maxis Lounge is an ideal rendezvous point, offering drinks and lights snacks. Perfect for those who are looking for small bites. Enjoy delectable afternoon teas and live music until 10pm.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 258 m²

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Bandara International Hotel - Managed by AccorHotels

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

745 reviews

tripadvisor

TripAdvisor Rating 3.5/5

847 reviews

Focus on mentenance

Customer review rating 4.0/5

H. D. Families - 12/02/2020 Confirmed reviews ALL

Be sure to mow the garden and poolside.

Dear D. H., We very much appreciate your comments regarding your stay at the Bandara International Hotel - Managed by AccorHotels. It is always a pleasure to receive a feedback. We have noted your comments on our hotel's garden. We will reassure you that we will immediately work on the areas highlighted. Your comments have certainly raised of guest comfortable concern that need to be addressed and will inspire us to strive harder in servicing our future guests. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ulil AZMI General Manager

Location

Customer review rating 4.0/5

John T. Friends - 09/02/2020 Confirmed reviews ALL

Pick up instruction from Airport are clear, guy from the hotel got a taxi for us as we had just missed the shuttle and insured it was only 70K rupees. All hotel staff are friendly and helpful.

Good stay

Customer review rating 4.0/5

Nur Z. A. K. Couples - 07/02/2020 Confirmed reviews ALL

Nice hotel to just have a break while in transit. Near the airport and free shuttle is provided every half an hour. Just experienced a small hitch upon check-in, when the room allocated to us was not vacated by the previous guests. As a gesture of apology, we were given an upgrade to a junior suite... Too bad, we checked in late & checked out early. Not enough time to enjoy the luxury

Dear Nur K., We very much appreciate your comments regarding your stay at the Bandara International Hotel - Managed by AccorHotels. It is always a pleasure to receive a feedback. I will share your comments with our team. I have discussed with Front Office Department and we genuinely regret the inconvinience caused to you. we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ulil AZMI General Manager

Staff was Great but P-Suite needs to be fixed

Customer review rating 4.0/5

Mike P. Families - 04/02/2020 Confirmed reviews ALL

In the President Suite, first off, the guest toilet needs to be fixed as it is always running and if you need to use it, you can not flush. In the main bathroom, the shower head should be changes as it is very old and almost no water coming out. On our first morning, the room service did not clean the balcony. I did comment about it and they came back about 1 hour later to clean. Should of been cleaned the first time. House keeping manager should keep an eye out on these issues especially with the P-Suite.

Dear Mike P., Thank you for taking the time to tell us about your experience at the Bandara International Hotel - Managed by AccorHotels. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We have noted your comments on our hotel room condition. Please rest assured that I have personally discussed this with the Executive Housekeeper to ensure immediate improvement for the cleanliness. Your comments have certainly raised of guest comfortable concern that need to be addressed and will inspire us to strive harder in servicing our future guests. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ulil AZMI General Manager

Outdated need major renovation

Customer review rating 4.0/5

Debora P. H. Families - 02/02/2020 Confirmed reviews ALL

Bad service - waited for a long time for check in and I had two young kids with me as well as priority as a member

Dear Debora S., Thank you for taking the time to tell us about your experience at the Bandara International Hotel - Managed by AccorHotels. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. It is always a pleasure to receive feedback from our guest. My sincere apology to you regarding the check in process was slow. I have shared and discussed your comment to Front office team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ulil AZMI General Manager

nice quiet hotel just next to the airport

Customer review rating 4.0/5

Otto Business - 02/02/2020 Confirmed reviews ALL

very nice hotel, next to the airport, though it's a little bit a labyrinth to find your room Good service and good food and beverages Free airport shuttle also very convenient

Dear Otto S., We very much appreciate your comments regarding your stay at the Bandara International Hotel - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ulil AZMI General Manager

Overall satisfying

Customer review rating 4.0/5

Nurul Couples - 30/01/2020 Confirmed reviews ALL

transit g pernah se comfy ini......love the experienced....

Dear Hidayah N., We very much appreciate your comments regarding your stay at the Bandara International Hotel - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ulil Azmi General Manager

good stay

Customer review rating 4.0/5

Faimwa Business - 29/01/2020 Confirmed reviews ALL

Hommy and quite room are so pleasent for us

Dear Farid I., We very much appreciate your comments regarding your stay at the Bandara International Hotel - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ulil Azmi General Manager

Beautiful Stay

Customer review rating 4.0/5

Ash Families - 28/01/2020 Confirmed reviews ALL

Perfect for a stopover or short break. Friendly staff.

Dear aashish g., We very much appreciate your comments regarding your stay at the Bandara International Hotel - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ulil Azmi General Manager

Enjoyed the stay due to easy access to airport

Customer review rating 4.0/5

Jenny R. Business - 27/01/2020 Confirmed reviews ALL

satisfied.

Dear Eugenio R., We very much appreciate your comments regarding your stay at the Bandara International Hotel - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.However, We sincerely apologies regarding insect in the room, we have taken note to following up immediately with department concerning to immediately improved. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ulil Azmi General Manager

Great stay, incredible service.

Customer review rating 4.0/5

Gaby Families - 27/01/2020 Confirmed reviews ALL

I had an overnight stay exhausted from a flight and having to prepare for an early one the next day. They were super nice and welcoming, and I got the rest that I needed and the service I required.

Dear Gabriella M., We very much appreciate your comments regarding your stay at the Bandara International Hotel - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ulil Azmi General Manager

Near airport

Customer review rating 4.0/5

Anonymous Friends - 22/01/2020 Confirmed reviews ALL

I chose this hotel as it was shown 5 star and near airport. It was right only in one way it was near the airport but not 5 star I’m sure once upon a time it was but now not even a good 4*

Dear Vincent G., Thank you for taking the time to tell us about your experience at the Bandara International Hotel - Managed by AccorHotels. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ulil AZMI Genreal Manager
Customer review rating 4.0/5

Errol Business - 22/01/2020 Confirmed reviews ALL

All good

Dear Errol B., We very much appreciate your comments regarding your stay at the Bandara International Hotel - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ulil Azmi General Manager

Well located

Customer review rating 4.0/5

Feddy Couples - 21/01/2020 Confirmed reviews ALL

Green and quit

Dear Feddy Himawan S., We very much appreciate your comments regarding your stay at the Bandara International Hotel - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ulil Azmi General Manager

Mosquito problem

Customer review rating 4.0/5

Anonymous Couples - 20/01/2020 Confirmed reviews ALL

Excellent hotel staff. Mosquitoes were a terrible problem. Hotel needs screens on doors, mosquito net over the bed, or some way to get rid of mosquitoes. Could not enjoy sitting outdoors day or night, due to biting mosquitoes.

Dear John C., We very much appreciate your comments regarding your stay at the Bandara International Hotel - Managed by AccorHotels. It is always a pleasure to receive positive feedback about our staff. I will share your comments with our team. However, We sincerely apologies for the inconvenience regarding mosquitoes. I have quickly taken note to immediately action and do necessary improvement the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ulil Azmi General Manager

Good, comfortable stay, F&B can be vastly improved

Customer review rating 4.0/5

Simon Couples - 17/01/2020 Confirmed reviews ALL

Room was comfortable and large. Hotel was a bit rundown. Long walk from reception to room (at least when I stayed there). Ate in their ala carte restaurant, prices for food was on par with other hotels, but alcohol was horrifically expensive, had to get "Grab food" to delivery alcohol to the hotel. The food tasted good but a bit small. Staff were friendly, the complimentary shuttle to and from airport was appreciated. Pool was fine, but since the area is by lake, there were many mosquitoes in the evening.

Dear Hendry L., Thank you for taking the time to tell us about your experience at the Bandara International Hotel - Managed by AccorHotels. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address some problem that you mention on your comment and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ulil Azmi General Manager Sincerely,

Bandara International Hotel Jakarta

Customer review rating 4.0/5

Chrystal L. Couples - 16/01/2020 Confirmed reviews ALL

This is my 3rd time at this hotel, staff is always great! Never have any issues with this hotel. I would recommend it compared to the Jakarta Airport Hotel. Better breakfast , nicer rooms & great staff!

Dear Chrystal L., We very much appreciate your comments regarding your stay at the Bandara International Hotel - Managed by AccorHotels. It is always a pleasure to receive positive feedback especially about our staff. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ulil Azmi General Manager

Stafs are friendly and helpful

Customer review rating 4.0/5

Susanna P. Families - 16/01/2020 Confirmed reviews ALL

Quite comfortable cozy room, no complaints. The bathroom would be better if it is more uptodate, need renovation for a better, modern impression.

Dear Susanna P., We very much appreciate your comments regarding your stay at the Bandara International Hotel - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. We also thank you for your constructive feedback about renovation we will take it as our consideration in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ulil Azmi General Manager

Comfortable places with good value for money

Customer review rating 4.0/5

Eriwn K. Families - 15/01/2020 Confirmed reviews ALL

I am happy with the comfortable and facilities of the room and sevices provided.

Dear Erwin K., We very much appreciate your comments regarding your stay at the Bandara International Hotel - Managed by AccorHotels. It is always a pleasure to receive positive feedback regarding hotel facilities and our room. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ulil Azmi General Manager
Customer review rating 4.0/5

Dewi M. Families - 15/01/2020 Confirmed reviews ALL

Good place to stay , especially after such long flight

Dear Dewi M., We very much appreciate your comments regarding your stay at the Bandara International Hotel - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ulil Azmi General Manager
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