ibis Styles Nairobi Westlands Hotel 3 stars

TripAdvisor rating 4.0/5 516 reviews
ibis Styles Nairobi Westlands
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+ 19 Services
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Hotel extras

  • Centrally located in Nairobi

  • Safe Hotels Premium Certified, international health and safety standards

  • Free Wi-Fi that is fast and unlimited

  • A happy team that is always ready to welcome you

  • Modern, clean, comfortable and trendy spaces to sleep, dine and work at affordable prices

Services in the hotel and nearby

Check-in from 10h00

Check out up to 10h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • JOMO KENYATTAPaying
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
Leisure and activities
  • Pool (Nearby)
  • Fitness centre
  • Massage (Nearby)
Catering
  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
Business services
  • 7 meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

ibis Styles Nairobi Westlands

Rhapta Road
Po Box 14746
00800
nairobi
kenya

Check-in from 10h00

Check out up to 10h00

  • MATATU :   Waiyaki Way WESTLANDS

  • By plane

    JOMO KENYATTA At 21km / 13 miles - Shuttle paying

  • By train

    NAIROBI At 5km / 3 miles

GPS :-1.265591, 36.798513

Our accommodations

14 m² / 150 sq.ft. Double room with a Queen-size Hypnos bed, en-suite bathroom, thermostatic Power Shower, Comfort Cooling, free WIFI, hairdryer, in-room safe, 42' Satellite TV, telephone, universal plug, USB charging ports, table and comfy chair. 16 m² / 172 sq.ft.Twin room with 2 single-size Hypnos beds, ensuite bathroom, thermostatic Power Shower, Comfort Cooling, free WIFI, hairdryer, in-room safe, 42' Satellite TV, telephone, universal plug, USB charging ports, table and comfy chair.

Standard room with 2 single beds

  • Max. number of persons: 2
  • Area: From 14
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Direct dial telephone

Standard room with 1 double bed

  • Max. number of persons: 2
  • Area: From 14
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Direct dial telephone

Standard room with one single bed and one double bed

  • Max. number of persons: 3
  • Area: From 15
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Direct dial telephone

Standard room with 3 single beds

  • Max. number of persons: 3
  • Area: From 17
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Direct dial telephone

Trendy room with one double bed

  • Max. number of persons: 2
  • Area: From 15
  • Views: City side *

* Subject to availability

Trendy room with two single beds

  • Max. number of persons: 2
  • Area: From 19

Trendy room with one double bed and one single bed

  • Max. number of persons: 3
  • Area: From 21

Trendy room with one double bed and a fully furnished living room

  • Max. number of persons: 2
  • Area: From 17

Our restaurants and bars

Kilele Nyama

Type of cuisine: Barbecue

Photo non contractuelle / Strictly non binding

Nairobi's most Stylish and trendiest Roast House serving the best cuts at affordable prices.

UTAMU RESTAURANT

Type of cuisine: International

Photo non contractuelle / Strictly non binding

Located on the ground floor Utamu Restaurant offers a wide selection of continental cuisine. We pride ourselves in excellent customer service and freshly prepared food. The restaurant has 2 outside terraces with seating and patio heaters.

Lunch

06:30 - 10:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

11:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GRAB & GO TAKE AWAY BAR

Type of cuisine: Cafe

Photo non contractuelle / Strictly non binding

Grab and Go Take Away Bar offers freshly baked pastries, sandwiches, salads, paninis and a wide range of drinks to dine in or take away. Tray services available to your room.

Lunch

06:00 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

TUSKER LITE SKY BAR

Photo non contractuelle / Strictly non binding

A classic sports bar designed for watching the latest game and enjoying sporting events. Daily theme nights include quiz nights, game nights, comedy nights and music by our resident DJ. Happy hours available daily from 17:30 to 19.30 hrs.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 185

  • Maximum capacity: 182 people

  • Maximum banquet capacity: 64 people

Find out more

Our guest reviews for
ibis Styles Nairobi Westlands

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

1,936 reviews

tripadvisor

TripAdvisor Rating 4.0/5

516 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

GREAT

Customer review rating 4.2/5

Sachin Business - 28/11/2019 Confirmed reviews ALL

IT WAS A NICE EXPERIENCE

Dear Sachin, We very much appreciate your comments regarding your stay at ibis Styles Nairobi Westlands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

Absolutely fantastic!

Customer review rating 4.2/5

Dolapo Business - 27/11/2019 Confirmed reviews ALL

From checking in at the reception, to accessing the room and the facilities to restaurant and room service, everything made sense and my stay was enjoyable. Plus the free WiFi worked all through my stay with no hiccups.

Dear Dolapo, We very much appreciate your comments regarding your stay at ibis Styles Nairobi Westlands. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magical journey with us. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

MR

Customer review rating 4.2/5

Jotham M. Business - 26/11/2019 Confirmed reviews ALL

Great, super and quick service from all Departments.

Dear Jotham, Thank you for the positive response following your experience at our hotel. At ibis Styles Nairobi, we aim to provide nothing but magical experiences, the team will be glad to read they provided nothing short of the same. We look forward to another opportunity to serve you. Feel Welcome! Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

Good

Customer review rating 4.2/5

Anonymous Business - 26/11/2019 Confirmed reviews ALL

It was good, the only thing I found bizarre is the $3 you're charging for room service. Is it a way to stop guest from having food in the rooms??

Dear Agnes, We very much appreciate your comments regarding your stay at ibis Styles Nairobi Westlands. It is always a pleasure to receive positive feedback. I will share your comments with our team. Yes there is a tray charge for room service as it is an extra service considering we provide basics for a good night's sleep. Thank you again for sharing your experience, we hope to welcome you again soon. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

wonderful

Customer review rating 4.2/5

Anonymous Business - 26/11/2019 Confirmed reviews ALL

staff were friendly

Dear Raymond, We very much appreciate your comments regarding your stay at ibis Styles Nairobi Westlands. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magical experience with us. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

The service was good ...but kindly provide some slippers and a dental kit

Customer review rating 4.2/5

Florence Business - 25/11/2019 Confirmed reviews ALL

I loved the service...Thumps up to Boniface at the service area, I was given a warm welcome.

Dear Florence Thank you for your comments regarding your stay at ibis Styles Nairobi Westlands. It is always a pleasure to receive positive feedback. I will share your comments with Boniface and the rest of the team as this encourages us to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

Its was lovely

Customer review rating 4.2/5

Dorica M. Business - 25/11/2019 Confirmed reviews ALL

Everything was great from workers and all services, breakfast was supperb. One thing the room was too small

Dear Dorica, We very much appreciate your comments regarding your stay at ibis Styles Nairobi Westlands. We are glad that you had a good experience with us and that the quality of our services was satisfactory. We look forward to welcoming you again. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

Excellent

Customer review rating 4.2/5

Gerald Business - 25/11/2019 Confirmed reviews ALL

Excellent

Dear Gerald, We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magical journey with us. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

Excellent facilities, food and hospitality

Customer review rating 4.2/5

Jenny Business - 24/11/2019 Confirmed reviews ALL

The service provided over the course of the week was excellent, from the warm welcome on arrival. I travelled with a small group of women and we found all staff, from security and reception to room service, restaurant and bar staff, to be extremely helpful and friendly. All areas of the hotel, including the en suite rooms, were very clean and comfortable. The facilities were great, the food was delicious and the roof terrace cocktails a real treat! The only thing that would have improved our stay is a greater focus on African food and music in the hotel. Would definitely love to come back.

Dear Jenny, We very much appreciate your comments regarding your stay at ibis Styles Nairobi Westlands. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magical journey with us. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

The hospitality right from reception at the gate, the receptionists, the servers and the room keepers were very nice to me. I

Customer review rating 4.2/5

Annet S. Business - 24/11/2019 Confirmed reviews ALL

The stay was very good and I even I wished it would be prolonged.

Dear Annet, We very much appreciate your comments regarding your stay at ibis Styles Nairobi Westlands. It is always a pleasure to receive positive feedback. I will share your comments with all the mentioned team members. This feedback serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

Excellent

Customer review rating 4.2/5

Shadrack Business - 24/11/2019 Confirmed reviews ALL

Very comfortable

Dear Shadrack, Excellent is what we love to read. Thank you for the positive response following your experience with us, it is always a pleasure to serve our guests satisfactorily. At ibis Styles Nairobi Westlands, we promise nothing but the best of experiences and we look forward to another chance to welcome you soon. Kind regards, Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

Short but wonderful

Customer review rating 4.2/5

Violah T. Friends - 23/11/2019 Confirmed reviews ALL

We had a short but wonderful experience,will definitely stay at Ibis next time when in Nairobi

Dear Violah, We very much appreciate your comments regarding your stay at ibis Styles Nairobi Westlands. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magical journey with us. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

Best services

Customer review rating 4.2/5

Edinah S. Business - 21/11/2019 Confirmed reviews ALL

Marvelous

Dear Ednah, Thank you for the feedback following your stay at ibis Styles Nairobi Westlands. It is indeed a pleasure to recieve positive response and the team will be glad to hear the same. This feedback is encouragement as we keep up with excellent service levels. We look forward to another chance to serve you soon. Karibu tena! Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

Excellent service but improve on food as we waited for so long to be served

Customer review rating 4.2/5

Anonymous Business - 21/11/2019 Confirmed reviews ALL

great ambiance and very clean rooms with very well maintained facilities. restaurant need to improve especially on dinner as we had to wait for so long ...two days in a row.

Dear Peter, Thank you for the feedback following your experience at ibis Styles Nairobi Westlands. I am glad you had an awesome experience and also rest assured the feedback regarding the restaurant is well received by our Director of Food and Beverage for improvement. It is always a pleasure to hear from our guests and we hope to welcome you again in the near future. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

Small rooms

TripAdvisor rating 4.0/5

mebsr2019 Solo travel - 21/11/2019 TripAdvisor review

Room was small not enough space to store suitcase and in the Bathroom no space what so ever to put amenity kit. One could hear other person using bathroom next door poor wall quality. Friendly staff though.

Thank you for reviewing your recent stay at ibis Styles, our modern rooms have bespoke designed Hypnos Beds with unique under storage capacities, we will work as a team to make our facilities clearer to our future guests. I am extremely pleased that our friendly team made your stay so welcoming and hope we can welcome you back on your next visit to Nairobi.

Superbly comfortable stay in a foreign land..

Customer review rating 4.2/5

Rajeev N. Solo - 20/11/2019 Confirmed reviews ALL

I have loved the hospitality of each and every staff at IBIS Styles Westlands. Each and everything has really been satisfying and upto my expectations. Best wishes to the group of dynamic and supportive staff.

Dear Rajeev, Your comfort is our ultimate goal and we are glad you experienced the same during your stay at ibis Styles Nairobi Westlands. It is always a pleasure to recieve positive feedback, this is shared with the team which is an encouraging factor as we keep up with exemplary service levels. It is our hope to welcome you again in the near future. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

ENGINEER

Customer review rating 4.2/5

Elijah Business - 20/11/2019 Confirmed reviews ALL

awesome

Dear Elijah, Thank you for writing back to us following your experience at ibis Styles Nairobi Westlands. I am glad you enjoyed your stay with us and that we were able to redeem ourselves despite the initial mishap. It is always pleasant to hear from our guests as feedback helps us improve the quality of our services. We hope to welcome you again soon. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…
Customer review rating 4.2/5

Dee Business - 19/11/2019 Confirmed reviews ALL

The experience was wow. Great shower. Serene environment for peaceful sleep. Yummy food.

Dear Damaris, It is always a pleasure to recieve positive feedback following the experience at ibis Styles Nairobi Westlands. I am delighted to read that the quality of our services were satisfactory and we look forward to welcoming you again in the near future. Karibu tena! Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

Does what it says on the tin

Customer review rating 4.2/5

Uday Business - 16/11/2019 Confirmed reviews ALL

Low cost no nonsense hotel. Typical Ibis no more no less

Dear T., We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to another opportunity to welcome you again to a stylish experience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

Once again, a great visit

Customer review rating 4.2/5

Ken H. Business - 14/11/2019 Confirmed reviews ALL

We have stayed at the Ibis Styles, Nairobi, several times. Once again, our service was excellent. We found the staff to be very helpful and accommodating. Stuart, the general manager, was always available to assist and welcome guests. We stayed at the hotel shortly after they opened. It appears that any problems that may have existed in the early days have been corrected. Food in the restaurants was good. Our stay was five nights and there were five rooms that we rented. All of our party found the same positive experience. We are traveling back to Nairobi in February of 2020 and have already made our reservations.

Dear Kenneth Thank you once again for choosing to stay at ibis Styles Nairobi Westlands, feedback like yours is encouraging in the sense of continuously improving to enhance guests experiences. I am particularly glad that you have given us a chance to redeem ourselves following challenges experienced previously. As Stuart and the rest of the team promise, we take feedback very seriously, our core strength is listening to all our guests. Well, thanks again for your response, we look forward to welcoming you again in 2020. Karibu tena! Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…
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