ibis Styles Nairobi Westlands 3 stars

Customer review rating (ALL Rating) 4.3/5 1,285 reviews

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ALLSAFE approved hotel

Hotel extras

  • Centrally located in Nairobi

  • Safe Hotels Premium Certified, international health and safety standards

  • Free Wi-Fi that is fast and unlimited

  • A happy team that is always ready to welcome you

  • Modern, clean, comfortable and trendy spaces to sleep, dine and work at affordable prices

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

ibis Styles Nairobi Westlands

Rhapta Road, Po Box 14746

GPS:-1.265591, 36.798513

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,285 reviews

TripAdvisor Rating  4.5/5  1,421 reviews

Certificate of excellence 2023

Zero Empathy

TripAdvisor rating 1.0/5

edsons265 TripAdvisor review

I vê arrived but I am Átila waiting for a room - I have to work and Im feeling sick, They offered me breakfast but Ive barred in a humiliantingly Way right in the door. Avoid this hotel ir you want good services

A perfect gateaway

TripAdvisor rating 5.0/5

Eutychus w TripAdvisor review

Best staff ever Amazing manager A lady with the most heartwarming charm Just cant remember the name Overall amazing experience❤️ One comment though- expand your menu to accomodate different lifestyles and have planned sitting area

Very small rooms for family of 2 adult and 1 child

Customer review rating 1.0/5

Arun G. Families - Confirmed reviews ALL

Even on request, small rooms were given and not changed within a stay of 6 nights for a family of 2 adult and 1 child. Not a pleasent experience this time.

Dear Arun, Although we sincerely regret your disappointment with your stay at ibis Styles Nairobi Westlands, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us. We hope you give us a chance to better serve you in the near future. Sellah Treza Guest Relations Team ibis Styles Nairobi Westlands Telephone: +254 (0)20…

Quick Stay Professional Hotel in Nairobi

TripAdvisor rating 4.0/5

SOMNATHN29 Business - TripAdvisor review

I stayed in this hotel for a quick 2 nights business trip. Amenities in extra are quite expensive if to buy from hotel. Room is relatively small but service is good. Breakfast was not great and very limited. The location is convenient to move around.

Homely Comfort.

TripAdvisor rating 5.0/5

OdeonN1 TripAdvisor review

Such a comfortable space in a great location too!!! Always happy to be back here. Both staff and management are available to be helpful, restaurants are really good and cozy. The food is great and the service too.

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Other web-users rate our hotel

  • 324 reviews 9.4/10 Location
  • 868 reviews 6.5/10 Room
  • 1,413 reviews 9.2/10 Service
  • 34 reviews 6/10 WiFi
  • 414 reviews 3.4/10 Comfort
  • 372 reviews 8.7/10 Cleanliness
  • 253 reviews 9.2/10 Vibe
  • 251 reviews 8.5/10 Breakfast

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