Novotel Melbourne South Wharf 4 stars

Customer review rating (ALL Rating) 4.4/5 4,392 reviews

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Novotel Melbourne South Wharf - Image 1
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7 Convention Centre Place, 3006 SOUTH WHARF, Australia

Description

Hotel extras

  • Directly connected to Melbourne Convention & Exhibition Centre (MCEC)

  • Complimentary Wi-Fi in all rooms and social spaces

  • Discover South Wharf, Melbourne's new playground to meet, dine, shop & stay.

  • 24Hr Fitness Centre with the latest cardio and weight training equipment

  • Neighbouring DFO outlets with 180+ retailer stores

Our accommodation(s)

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Hotel location

Novotel Melbourne South Wharf

7 Convention Centre Place
3006 SOUTH WHARF
Australia

GPS:-37.825365, 144.950306

Telephone
Fax +61 3 9058 0488

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  4,392 reviews

Customer review rating 5.0/5

Denise G. Business - Confirmed reviews ALL

Friendliest and very professional staff. Fantastic location.

Dear Denise, Thank you for taking the time to share your thoughts. We are thrilled to hear about your positive experience at Novotel Melbourne South Wharf. Our team takes pride in delivering professional service with a personal touch, and we’re delighted this made your business trip smoother. Being steps away from key attractions and the convention centre is something we know our guests value, and we’re glad it enhanced your stay. We look forward to welcoming you back for another excellent experience with us. Kind regards, Novotel Melbourne South Wharf Team

Customer review rating 5.0/5

Clint S. Business - Confirmed reviews ALL

Great location, spacious room, good breakfast and friendly staff

Dear Clint, Please accept our sincere thanks for this kind feedback. We are thrilled your business stay at Novotel Melbourne South Wharf left such a positive impression. Our team takes pride in delivering seamless check-ins and maintaining spotless, generously sized rooms. It’s wonderful to hear our breakfast offerings and colleague hospitality enhanced your visit. That said, we regret the temporary lift inconvenience during your stay. Our maintenance protocols prioritize swift resolutions for such rare occurrences. Nonetheless, we’re you appreciated our prime location near the Convention Centre and DFO. The easy access to Melbourne’s key areas remains a highlight for many guests. We look forward to seeing you again. Kind regards, Novotel Melbourne South Wharf Team

Customer review rating 5.0/5

Patricia M. Business - Confirmed reviews ALL

Ava was amazing. Very personable, friendly and helpful. Nothing was too hard. It was nice to be walked to the elevators and have a chat.

Dear Patricia, We really appreciate your feedback. We are thrilled to hear about your positive experience at Novotel Melbourne South Wharf. It was our pleasure to ensure your stay felt welcoming. Our team takes pride in providing attentive service, and we’re glad this made your visit smoother. We also appreciate your recognition of Ava’s efforts, she embodies our commitment to genuine hospitality. That said, we regret the initial challenges you faced with your group reservation. Our reservation team is always ready to clarify details, and we’ll use your feedback to improve communication. Finally, we’re delighted you value your ALL Accor membership. Your continued trust motivates us to keep delivering memorable stays. We hope to see you again in the future. Kind regards, Novotel Melbourne South Wharf Team

Customer review rating 4.0/5

Craig D. Business - Confirmed reviews ALL

Stay for conference

Dear Craig, Thank you for sharing such a valuable review. We are delighted to hear you chose our hotel for your conference and appreciate your loyalty as a Gold member. Your feedback helps us refine our services for guests like you. That said, we sincerely regret that some aspects of your stay fell short. We aim for clear communication at every interaction and will address your check-in experience with our team. Regarding your room, we take cleanliness seriously and have shared your comments with our housekeeping staff to ensure thorough attention. Nonetheless, we’re glad our location near the exhibition halls added convenience to your trip. Direct access to the Melbourne Convention Centre remains a highlight for many business travelers. Thank you again; it would be a pleasure to welcome you back. Best regards, Novotel Melbourne South Wharf Team

Customer review rating 4.5/5

Darren B. Business - Confirmed reviews ALL

Central location, adjoining the Exhibition Centre. Well appointed room and great breakfast.

Dear Darren, Please accept our sincere thanks for this kind feedback. We are thrilled you had such a positive stay at Novotel Melbourne South Wharf. Our team takes pride in offering a prime setting for business travelers, with direct access to key venues like the Melbourne Convention & Exhibition Centre. The convenience of being steps from retail destinations adds to the appeal for guests balancing work and leisure. We hope to welcome you back in the future. Best wishes, Novotel Melbourne South Wharf Team

Other web-users rate our hotel

  • 1,976 reviews 9.2/10 Location
  • 2,506 reviews 8.2/10 Room
  • 2,356 reviews 8.6/10 Service
  • 59 reviews 5.2/10 WiFi
  • 1,047 reviews 8.5/10 Cleanliness
  • 572 reviews 6.4/10 Breakfast
  • 483 reviews 4.9/10 Value
  • 393 reviews 9/10 Vibe

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