Mercure Bengkulu

Mercure Bengkulu

Customer review rating (ALL Rating) 4.5/5 402 reviews

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Hotel extras

  • Mercure Bengkulu is 20 mins by car from Fatmawati Soekarno Airport.

  • The hotel offers easy access to Bencoolen Mall, Fort Marlborough and Soekarno House Museum.

  • It is near to SPBU Petrol Station.

  • Mercure Bengkulu is 15mins by foot to the Fatmawati Monument.

  • Enjoy the ambience of the restaurant, which features the traditional Bengkulu touch.

ALLSAFE approved hotel

Hotel location

Mercure Bengkulu

Jalan S Parman No. 27, Bengkulu
38227 BENGKULU
Indonesia

GPS:-3.801137, 102.275153

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

PALM

The restaurant offers an extensive array of International, Indonesian and local Sumatran cuisine via buffet and a la carte options.

Our accommodation(s)

Mercure Bengkulu features 224 rooms that are designed for modern business leisure travellers.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  402 reviews

TripAdvisor Rating  5.0/5  258 reviews

Customer review rating 4.0/5

Fitri Families - Confirmed reviews ALL

The food was delicious.

Dear FITRI R., We very much appreciate your comments regarding your stay at the Mercure Bengkulu. Your feedback has been given to related department for improvement. The next time you booked a room please contact our Front Office Manager, Mr. James, at 08… for further arrangement It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Herman Tri Wuryanto General Manager

Good design

Customer review rating 4.0/5

Ahmad Y. K. Business - Confirmed reviews ALL

Good location, hygiene is good, the food is delicious and affordable.

Dear AHMAD YUDI K., We very much appreciate your comments regarding your stay at the Mercure Bengkulu. We apologize for the inconvenient caused during your stay, and the hot water is back to normal now. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Herman Tri Wuryanto General Manager

No hot water

Customer review rating 3.0/5

Daffi Couples - Confirmed reviews ALL

Hot water wasn't available

Dear DAFFI P., Thank you for taking the time to tell us about your experience at the Mercure Bengkulu. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are currently having problem with the hot water supply for all room. We are sorry for the inconvenient We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Herman Tri W. General Manager

EXCELLENT SERVICE FROM MAS REZA

TripAdvisor rating 5.0/5

117cikap Families - TripAdvisor review

It’s a pleasant to staying here !! Excellent service and Amazing hotel,Nice Lobby! Best place for relax Everyone were very nice especially for Mas Reza, Thank you for your kindness definitely will be back for next trip!!!!!

Dear Cikapi, We very much appreciate your comments regarding your stay at the Mercure Bengkulu. It is always a pleasure to receive positive feedback. I will share your comments with our team especially to Mas Reza that helped you during your time in Mercure Bengkulu. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Herman Tri Wuryanto General Manager

Recomended Hotel

TripAdvisor rating 5.0/5

Cendy K TripAdvisor review

Its really enjoy to staycation here, the room was clean and coozy!! Check in handle by Pak Reza and he really taking care me. The breakfast was nice too!! Will be back soon and really enjoy. Thank you Mercure Bengkulu✨

Dear Cendy K, We very much appreciate your comments regarding your stay at the Mercure Bengkulu. It is always a pleasure to receive positive feedback. I will share your comments with our team especially to Pak Reza that has ben taking care of you during your visit to Mercure Bengkulu. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Herman Tri Wuryanto General Manager

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Other web-users rate our hotel

  • 52 reviews 8.2/10 Location
  • 312 reviews 9.4/10 Room
  • 474 reviews 9.1/10 Service
  • 11 reviews 8.8/10 WiFi
  • 203 reviews 9.3/10 Amenities
  • 174 reviews 9.4/10 Cleanliness
  • 92 reviews 9.2/10 Vibe
  • 71 reviews 8.7/10 Breakfast

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