客户意见评级 (ALL 评级) 3.4/5 1,216 评论
Six function rooms for up to 700 people, ideal for events
In-house bar & restaurant serving authentic local dishes
22 acres of landscaped gardens and woodlands
Complimentary parking with 350 spaces on-site
Feeling stressed? Relax and have a swim in our indoor heated swimming pool.
No matter what the occasion, The Courtyard Restaurant at Hunton Park, Hertfordshire is the ideal gathering spot.
从 办理登记入住手续 - 从 办理退房手续
现代风格的双卧室房，带套间浴室，可收看 Freeview 频道的电视、吹风机、电话、熨斗和熨衣板、茶和咖啡器具、免费停车位和免费无线网络 - 可供 2 位成人入住
来自 100% 认证入住过我们酒店客人的评论发现更多
jamesl932021 23/11/2021 经 TripAdvisor 认证的评论
Room was very disappointing, Tv & phone did not work - when we asked the staff for assistance we was told we’re unable to do anything Walls are very thin so can here everything from the room next door The room was clean but overall disappointed with the service
A great stay again for our Harry Potter trip.
candida284 29/10/2021 经 TripAdvisor 认证的评论
Our room was clean and comfortable, we both had a good nights sleep. I had to request a twin room as I made a mistake of booking a double bed. I managed to get through to the hotel and my request was actioned. The only down side was at breakfast. The two waitressess were run off their feet with seeing to the hot food shortage, which was Very Bad. Also dealing with guests waiting to come in to the dining room. We had a wait for the hot food to come out and when it did, everyone was also in the same situaiton and the food just went. As I am a vegetarian, I didnt want to ask for veggi sausages as the waitressess were literally run off their feet. But they did their best. I had crockery missing from my table and just had to ask and wait for these to be replaced. At reception I made a complaint and was refunded straight away for the breakfast charge. Plus it was nice to see they have resituated a proper reception desk back again(which used to be there ages ago) .There was a large sign, with a mobile number on how to contact them when reception staff are not there. We had a great stay and will be returning, even though we were let down by breakfast.
gracestorey4 29/08/2021 经 TripAdvisor 认证的评论
Very disappointed. When arriving an hour and a half after our check in time our hotel still wasn’t available as it was getting cleaned still. We were then relocated to a room with two single beds in. Which we were not happy about as this was intended to be a romantic weekend away. After going to the front desk they then apologised and we were asked to wait until our room was cleaned. We were given a complimentary drink for this inconvenience. 30 minutes later when we finally checked into our room there were no clothes hangers in the wardrobe so we couldn’t hang anything up. On the back of our bathroom door was a clothed hanger for a towel that fell off bringing the wall plugs with it as well. The whole cleanliness of the room was very below average. Our room was right next to the door which went into the main hallway which made our sleep awful and very disrupted! I tried to change the temperature of the room as it was very hot but couldn’t seem to work the thermostat which interrupted my sleep even further! I booked a bed and breakfast which the website told me I would have the choice of many breads, pastries, smoothies, yogurts, cereal, musli and all of these had been used up we went an hour before the breakfast closed which I was very unimpressed by. I would expect the hotel to supply what they so proudly offer. They also on their website offer a swimming pool, jacuzzi, steam room and sauna. The only thing the hotel had was a small swimming pool which the changing rooms were unisex and had no lockers for your possessions. The showers over flooded in the very small cubicles supplied. The unisex changing rooms made me feel very uncomfortable as they weren’t ever big enough for everyone to spread out. It was cramped and again unclean and unpleasant. The website was very good at making the hotel look beautiful and outstanding but this is brilliant marketing the hotel has the potential to be beautiful but quite frankly , The whole place seemed quite cheap which surprised me due to location. The cleanliness of the hotel in my opinion was below average. Also the staff are very untrained and don’t have a clue where things are located between them. All and all this hotel is okay for a stay where you’re not expecting much at all but a place to sleep. But due to circumstances, false advertisement, and poor up keep of the rooms I am unfortunately writing this review.
Peter G 20/07/2021 经 TripAdvisor 认证的评论
We were due to stay for a birthday but the event was cancelled. We still intended to stay and contacted the hotel for a food menu, never bothered getting back to us so we cancelled. Had too wait nearly a month for the refund. Hotel didnt take calls and 3 calls to customer services whonwerent that helpful. Hotel then claimed not to have bank details for refund. Now they ask for a review of my stay when we cancelled drinks of incompetence.
A great stay again for my Harry Potter trip.
candida284 12/12/2020 经 TripAdvisor 认证的评论
This time I travelled by myself and went to Harry Potter. I was pleased to note that there are more staff at reception and they are very easy to locate if needed. I had a room upgrade which was a wonderful suprise. My one night stay was great and my room was clean,warm and comfortable. We had to wait in a cold corridor before we could be seated in the dining room for breakfast as there were no staff present. Another guest went to reception to inform them of this and then the waitress appeared from the kitchen and seated us. I still miss the bufffet breakfast, but I didnt have to wait too long for my breakfast to arrive. I enjoy walking around the grounds of the hotel and a great hotel to stay for visitng Harry Potter.
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