Mercure London North Watford Hunton Park Hotel 4 stars

Lovely hotel and grounds, room was cold and very noisy could hear conversations in the next door room people in the corridor room doors slamming late at night and early in the morning just not what you expect from a 4 star hotel. Service in the hotel bar was very slow as the staff was very busy with only one person serving everyone waited 1 hour for food. Tje price of the room was low but still service and rooms should still be good.

This was a two night stay for me and my partner for a visit to Harry Potter World, and our first visit to the hotel. The COVID precautions were very good and our check-in was very easy. We had booked a Superior Double room expecting a higher standard than the Classic rooms, so we were a little disappointed that the room was just slightly larger not better, but nonetheless it was a nice room. In hinsdsight we should have booked the Forest Suite. The service in the restaurant was excellent as was the quality of the food we ordered. We were impressed with the options on the menu and especially the availability of gluten free meals. On our first evening we were annoyed by another (inconsiderate) guest playing music loudly from an electronic device which interfered with the music being played through the restaurant system but the staff soon asked for that to be turned off. Back in the room there were no disturbances from outside so it was nice and quiet. The heating/air-conditioning was noisy but we only had it on long enough to heat the room to the temperature we liked. I wouldn't have wanted to keep it on through the night though. The bathroom was lovely although the shower flooded the one time we used it. I would however, definitely book a room here again.

Very brief stay but all seemed fine. Room was a little small but good customer service. Room service - Burger was great. Pizza wasn't so good. Bit dry.

The worst experience so far with accor hotels.

The heating in the room was so poor that the blower ac has left me suffering from headaches since my stay.

Food staff and Covid guidance all great. Just so sad the usual luxury of dining and staying at the hotel was more sterile due to Covid. Understandable but sad. Our waitress was lovely and the chef went the extra mile as it was our anniversary piping a chocolate congratulations on our dessert plate. Lovely

Staff were amazing I think they deserve more credit for everything they do, they were very helpful, great to chat to and were happy to help. The food was delicious! Rooms were ok they were a little small, I expected them to be a bit bigger for the amount we were charged and especially for a superior barn suite! Beds weren’t very comfortable and walls are very thin I could hear other guests conversations which kept me up most of the night. Located close to a few lovely restaurants if you would like to go out for a meal and a 5 minute drive to Warner Bros Harry Potter Tour which is recommended as great day out. I was expecting more from the hotel’s facilities- I wouldn’t recommend using their swimming pool it didn’t look very hygienic and the changing rooms are mixed for men and woman which I don’t agree with; it looked like they did at some point have a hot tub but that’s been covered over now. Overall I think it was a ok hotel and the only reason I would go back there is for the outstanding service the staff provided.

Pleasant stay

overall is was good, the staff were very friendly. The bed was comfy but the room was freezing. The dinner wasn't so good. Waitress was great but food took ages to arrive and wasn't worth the cost at all.

In the circumstances it was ok

Great staff, nice facilities in a peaceful location

great location neat reception area but the bar and restaurant areas lack style and ambiance. the staff are fabulous and keen to assuist at all times

Fantastic, and oooOOOO My god the food was well nice, One of the best fish and chips I ever had and I'm a chief. The room was very nice and clean and very updated, but there was a door to next room and we can here next door talking and there tv. That was ok for us, but we had to turn our tv volume down in respect to them.

The grounds are exceptional and the staff are brilliant, always willing to help, always smiling and bend over backwards for any request. Downside was the pool was closed for entire stay, rooms weren’t serviced and the food was mediocre.

No swimming pool Upgrade agreed over the phone not available as system had not been updated, initial room given was awful room moved to was slightly better but not promised upgrade. Cold showers. Paper thin walls. Heavy doors that banged loudly. Not the luxury stay we expected at all.