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ibis Toulouse Purpan Hotel 3 stars

Customer review rating 4.3/5 1,105 reviews

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+ 14 Services

Hotel extras

  • Advantage 1

  • Advantage 2

  • Advantage 3

  • Advantage 4

  • Advantage 5

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00


Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Shoe shine machine
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Hot meals
Business services
  • 1 Meeting room(s)
  • Copy/print service available

Hotel location

ibis Toulouse Purpan

1 Rue Jean Viollis
31300 toulouse

Tel: +330534505858

Fax: (+33)5/34505859

Check-in from 14h00

Check out up to 12h00

  • TISSEO :  L45 L66 L46 Arenes Romaines


  • By plane

    TOULOUSE BLAGNAC At 5km / 3.11 miles

  • By train

    MATABIAU At 7km / 4.35 miles

GPS :43.613667, 1.395948

Our accommodation(s)

Our restaurants and bars

Le Shaker

Type of cuisine: Bistronomy

Non contractual photo


HOTEL BAR LOUNGE - Service from 7am to midnight and soft drinks only from midnight to 7am

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 53

  • Maximum capacity: 50 people

Find out more

Our guest reviews for
ibis Toulouse Purpan

100% genuine reviews from our guests

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ALL Rating 4.3/5

1,105 reviews

TripAdvisor Rating 4.0/5

208 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Good location for hospital visits, friendly staff, and excellent restaurant

Customer review rating 4.5/5

Judith Solo - 24/05/2021 Confirmed reviews ALL

Good reception, but the lift is well disguised and in need of some tlc. One was out of order and during my overnight stay the other broke down twice. Rooms not as large as I expected, suspect this was once a budget IBIS hotel, and the table was very small indeed, and all sockets badly place. Pleased I only had to eat my breakfast there and not a full meal. I missed the nice "plastic pod" bathroom, which suited me, thiugh it was newly done and perfectly adequate. Even had sufficient towel rails!. I also missed the large bench to work on, the wardrobe area and the padded seat. However, it is conveniently placed for both Purpan hospital (walkable, so can leave car at hotel) and the town centre itself as tram passes close by. The greyness of the decor was less delightful, but at least I could see to read well at the desk and in bed, which is not always the case. The restaurant was at last open again, and the meal, though understandable on its first day, of limited choice, perfectly acceptable and well cooked. Happily stay again.

Enjoyable stay

Customer review rating 4.0/5

Alicia Business - 25/04/2021 Confirmed reviews ALL

Nice staff, nice area all added up to a pleasant stay.


Customer review rating 5.0/5

Emilie Business - 27/10/2020 Confirmed reviews ALL


Terrific stay!

Customer review rating 5.0/5

Alicia N. Families - 29/08/2020 Confirmed reviews ALL

I had a great stay at this hotel. The staff were friendly and professional. They found ways to assist me with my requests for a room change to a larger one, breakfast at the time that I wanted and help to get it to my room. The room was very comfy and the area was nice, with fast food restaurants and a shopping complex within walking distance of the hotel. Really, I enjoyed my stay and felt very revived, due to the late check out time and the later time selected for breakfast. From the lady who greeted us when we arrived, the helpful morning staff to the staff preparing the rooms, I say - Thank you all, keep up the excellent work!

Fantastic stopover

Customer review rating 5.0/5

Elena Families - 14/08/2020 Confirmed reviews ALL

Clean, comfortable, excellent staff. Nice outside seating area to chill after a long day travelling. The rooms were spotless and well equipped, there were hand sanitizing stations throughout the hotel. The four of us had a very quiet and restful night. To remark the professionalism and kindness of Laetitia, she was superb; the other girls were very nice too. Will come back when in the area, and will recommend for sure. Thank you ladies!

Accepting the problems of covid19, is no reason for with two exceptions for the very poor staff performance, the evening food from the kitchen was inedible and it was clear that the so called cook was hopeless

Customer review rating 0.5/5

Richard O. Solo - 03/07/2020 Confirmed reviews ALL

Very poor. Staff with 2 exceptions inexperienced and certainly not up to standard. The hotel was 'relatively empty but the staff was incompetent. The 2 exceptions, the Rwandan lady on your cleaning staff and the lady who was on reception in the afternoon. They were good.. The person who worked as a cook in the kitchen was certainly not trained and the food he served me with was inedible and for this I demand to be credited through my credit card. I also demand that the whole bill for the 3 nights I stayed should also be refunded. The stay accepting the covid19 problems was certainly nowhere near normal ALL standards. The hotel Ibis at Purpan has gone very much down in standard and is no longer a good representative of your brand and I have stayed there numerous times before. Obviously management has not been able for the job.

OK for an overnight stay for access to airport

Customer review rating 3.0/5

Louise B. Couples - 03/03/2020 Confirmed reviews ALL

Friendly welcome but no food available that evening (Sunday). However found plenty of restaurants nearby. Took own tea making equipment which was a life-saver! Room was small but for the price was fine. Mostly clean but bottom of bathroom door was minging as were the tv remote and light switches. Aircon unit was thick with dust so didn't use that. Fortunately there was an oil-filled radiator and a fully opening window so could regulate the temperature. Bed was comfy. Didn't have breakfast. One (of two) lifts was out of order which would have been an issue if it had been busy. Main reason for booking was proximity to the airport and cheap rate, so am not complaining, just stating facts.

lovely location and hotel

Customer review rating 4.5/5

Jeanette Solo - 04/02/2020 Confirmed reviews ALL

Very pleasant stay

Welcoming and friendly

Customer review rating 3.5/5

Anonymous Business - 03/02/2020 Confirmed reviews ALL

Nice people, good food, clean room. Stopper in sink didn't work, no tissues, so pretty basic services.


Customer review rating 4.5/5

Anonymous Families - 03/02/2020 Confirmed reviews ALL


Nice receptionist, nice room, well located

Customer review rating 4.5/5

Quentin Business - 27/01/2020 Confirmed reviews ALL

Nice receptionist, nice room, well located

Dear Mr. P., We very much appreciate your comments regarding your stay at the ibis Toulouse Purpan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,


Customer review rating 4.5/5

Gen Families - 02/01/2020 Confirmed reviews ALL


Customer review rating 2.0/5

Anonymous Business - 20/12/2019 Confirmed reviews ALL

Good location and good parking, but the rooms are "old"... Bathroom was dirty/water damaged

Clean and comfortable

Customer review rating 4.5/5

Bill Y. Friends - 10/12/2019 Confirmed reviews ALL

Clean, comfortable, warm and efficient. Ideally situated for our activities in town and outside. Close to airport and the tram stop only 100 m away.

Near the Airport via the tram network.

Customer review rating 4.5/5

Sue56657 Solo - 27/11/2019 Confirmed reviews ALL

Large free car park. Almost opposite the tram station for easy access to the airport and the city. Friendly staff. Good value breakfast. Fast and free WIFI. Most rooms have a bath ( shower over ).


TripAdvisor rating 4.0/5

kb5965 Couples - 24/09/2019 TripAdvisor review

Spent 2 nights there. Pleasant stay. Staff polite friendly and very helpful. Clean room comfortable bed and good clean bathroom. Long walk into Town centre but 5 minutes from Flunch, open Sundays.xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Convenient Location

TripAdvisor rating 4.0/5

julie_fr2017 Business - 11/05/2019 TripAdvisor review

The hotel is just a few tram stops away from the airport, which is convenient if you are catching a flight the next day. Otherwise the area is pretty grim. Also, I stayed there in April and the room was a bit cold.

Hello Julie, Thank you for your comment. It is a pleasure to read that you have appreciated the location of our hotel, between downtown and airport to reach these two areas very easily. We take note of your remark about the brightness and freshness felt in the rooms. All our rooms are equipped with reversible heating / air conditioning, maybe you have encountered a problem with one of our facilities and we beg you to excuse us if this has been the case. Looking forward to seeing you again in Toulouse. Best regards.

Could do better

TripAdvisor rating 3.0/5

Fligs Friends getaway - 27/09/2018 TripAdvisor review

I chose this hotel for its location - near the airport but not actually at the airport. It is close to the tram line, making both getting there from the railway station and getting back into the city centre, and getting to the airport, really easy.The hotel was disappointing, especially having stayed at the cheap but excellent Ibis Budget at Rodez the night before. Maybe it was the dark decor, but the place felt dirty, with the lift carpet needing a good clean for starters. My room smelt of cigarette smoke and my clothes picked up the smell when I put them on the next day.We wanted to eat in the restaurant, but did not realise that it only opens Mon to Thurs and on other evenings there is only an upmarket type of takeaway meal available. The actual food is OK but expensive for what you get.I was travelling with someone who has a dairy allergy and the hotel staff member had no idea about the ingredients in the food served and was not at all helpful either. Fortunately my friend spotted a website address in tiny letters on the back of the menu card, and all the allergy information was correctly presented there.

Hello, First of all, thank you for your comment. We are sorry to read all these remarks. We clean the carpets regularly with a dedicated machine but some tasks may persist. Regarding the smell of cigarettes in your room, some clients may be more addicted to nicotine than others and do not bother to go downstairs in order to fulfill their desire. We do everything in our power to get rid of persistent odors but sometimes they take time to leave ... We understand that this point can be disturbing. We hope that these few bugs have not spoiled your stay in Toulouse ... Sincerely.

Great value , confortable well situated

TripAdvisor rating 5.0/5

alainp559 Couples - 27/07/2018 TripAdvisor review

This is the second time I went to this hotel and it's very quiet no noise ,a private (night closed) parking is available and if you want to go to Toulouse center you can go via the tramway .In summer Breakfast is can be taken outside .

Hello Alain P, We are delighted that you have enjoyed the quiet morning of our sunny terrace for a breakfast ... :) Looking forward to see you there. Sincerely.

Shame about the aircon

TripAdvisor rating 4.0/5

David F Couples - 12/01/2018 TripAdvisor review

We were really well looked after. We stayed one night with our 2 dogs. The rooms was excellent, the staff really helpful and friendly. The hotel is very close to the AP7 motorway but the double glazing is superb and you can't hear it. Unfortunately the room was very warm and the aircon wasn't cooling so we had to open the window. Then we heard the road!

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