Novotel Leicester 4 stars

Customer review rating (ALL Rating) 4.6/5 261 reviews

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2 Great Central Square, LE1 4JS LEICESTER, United Kingdom

Description

Hotel extras

  • Onsite car park chargeable £10 per 24hr

  • Fully-equipped gym

  • Restaurant with a heated outdoor terrace

  • Central location close to sports centres and stadiums

  • Walking distance from Leicester Railway Station and city centre amenities

Our accommodation(s)

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Hotel location

Novotel Leicester

2 Great Central Square
LE1 4JS LEICESTER
United Kingdom

GPS:52.636879, -1.139759

Telephone
Fax +44 116 482 0440

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

NINEB

NineB is situated within the Novotel Leicester. Delivering quality food and service with some locally sourced dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  261 reviews

TripAdvisor Rating  4.4/5  139 reviews

Certificate of excellence 2024

Handy Location

Customer review rating 5.0/5

Ing Business - Confirmed reviews ALL

Friendly staff. Good bedroom. Nice breakfast

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Novotel Leicester

Beautiful hotel, great location

Customer review rating 4.5/5

Kim Business - Confirmed reviews ALL

Lovely hotel, I received a warm welcome on arrival and a smooth check in. Breakfast was incredible and had an amazing selection and the bar is perfect for an evening drink. Room very spacious and beds really comfy. I’ve stayed here a few times now and the rooms were really warm this time around no matter what I did to the air con - slightly disturbed sleep due to this but overall, perfect hotel and location.

Dear Kim, Thank you for taking the time to share your feedback. We are pleased to hear that your stay was lovely overall. We have passed your feedback regarding aircon to our Maintenance team to avoid future occurrence. We hope to welcome you back to our hotel very soon! Kind regards, Novotel Leicester

Football away days

Customer review rating 5.0/5

Jatinder Solo - Confirmed reviews ALL

Great location not far from the football ground staff at checkin very helpful and friendly same as the F&B team. Rooms were spacious and very clean with a great nights sleep, breakfast had a great variety and was extremely good, would definitely stay again.

Dear Jatinder S., We very much appreciate your comments regarding your stay at the Novotel Leicester. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, M S. Hotel Manager

Not for me; uncomfortable, over-designed sofas.

TripAdvisor rating 3.0/5

K7064PVdavids TripAdvisor review

This is difficult to review due to the reasons for my stay. I have stayed at the Leicester Marriott over three Xmases (I live in Slovakia, though Irish). There is nothing specifically stand-out wrong with Novotel, it is new and fresh, but my main bugbear was the room sofa. It's not practical, it's split in two and you cannot slump into it comfortably. It looks okay if you have a 30-year-old model sitting on it for PR reasons, but it is not comfy or functional. Some bigwig in senior management approved it - he/she should be fired on the grounds of bad taste/judgement. This was a 3-day test to see if it would replace the 20-year-old Marriott, but also no. I was almost relieved to leave. It didn't feel 'homely' for a single person's Xmas stay. One outstanding point was the waiter in charge on Dec 19. (Unfortunately no name, but he had the right balance of solicitude without going over-the-top like some Americans do. An asset to the hotel.)

Dear David, Thank you for your detailed critique-we truly admire your dedication to sofa analysis. Just to clarify, the sofa in question is actually designed for children up to the age of 16, but we appreciate the enthusiasm! We're sorry to hear that our brand-new hotel didn't quite meet the nostalgic charm of a 20-year-old Marriott. On a brighter note, we're thrilled that one of our team members struck the right balance of service for you-we'll be sure to let them know. Should you choose to give us another try, we recommend the actual bed for optimal comfort!

Standard

Customer review rating 3.5/5

Alan H. Couples - Confirmed reviews ALL

Very underwhelming. A standard and functional stay.

Dear Alan H., We very much appreciate your comments regarding your stay at the Novotel Leicester. We are sorry to hear that your stay wasn\'t quite the experience you were hoping for. We do strive to provide comfort and quality service. If you have any specific suggestions on how we can elevate your next visit, we\'d love to hear them! Thank you again for sharing your experience, and we hope to see you soon! Kind regards, Novotel Leicester

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Other web-users rate our hotel

  • 530 reviews 8.6/10 Location
  • 651 reviews 7.9/10 Room
  • 599 reviews 8.8/10 Service
  • 9 reviews 8.6/10 WiFi
  • 358 reviews 8.3/10 Cleanliness
  • 340 reviews 8.6/10 Breakfast
  • 169 reviews 9.5/10 Vibe
  • 167 reviews 8.4/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.