Novotel Suites Colmar Centre 4 stars

Customer review rating (ALL Rating) 4.8/5 1,681 reviews

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Description

Hotel extras

  • Spacious bedrooms

  • Payable car park, on reservation by email

  • Gourmet dishes to enjoy on the spot or in your room

  • Fitness center, sauna, hammam, massage upon reservation at the hotel

  • Buffet breakfast with local products

Our accommodation(s)

Book this hotel
Room 1

Modular suite measuring 323 sq. ft. (30 m²) with minibar, kettle, microwave, espresso machine, TV, free WIFI, shower, bathtub, separate toilet, bathrobes and slippers. Enjoy a comfortable, relaxing stay in this Executive Suite.

Max. number of persons
2
Area
From 30 m² / 322 sq ft

Bedding

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Microwave
  • Mini bar with free soft drinks
  • Nespresso machine
  • Water fountain
  • Free in Room Mineral Water
  • Complementary in room coffee or tea

Bathroom

Bathroom Facilities

  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Optical fiber
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • 55'/140 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 30 m² / 322 sq ft
  • Bedding 1 x Queen size bed(s)

Suite with around 270 ft² of adaptable space, offering exceptional services, with mini-bar, kettle, microwave, coffee machine, TV, free WIFI, shower and bath, separate WC. Sofa not convertible.

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Microwave
  • Mini-refrigerator
  • Water fountain
  • Espresso machine
  • Complementary in room coffee or tea

Bathroom

Bathroom Facilities

  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Optical fiber
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • 55'/140 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite with around 323 ft² of adaptable space (sofa-bed bookable for under-16 only), with mini-bar, kettle, microwave, coffee machine, TV, free WIFI, bathrobe/slippers, shower and bath, separate WC.

Max. number of persons
4
Area
From 30 m² / 322 sq ft

Bedding

Single sofa bed(s) x2

Double bed(s) x1

Extra bed in room for child on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Microwave
  • Mini bar with free soft drinks
  • Nespresso machine
  • Water fountain
  • Free in Room Mineral Water
  • Complementary in room coffee or tea

Bathroom

Bathroom Facilities

  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Optical fiber
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • 55'/140 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite with around 270 ft² of adaptable space. Sofa-bed bookable for under-16 only (not an adult), mini-bar, kettle, microwave, coffee machine, TV, free WIFI, shower and bath, separate WC.

Max. number of persons
4
Area
From 25 m² / 269 sq ft

Bedding

Twin bed(s) x2

Single sofa bed(s) x2

Extra bed in room for child on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Microwave
  • Mini Bar
  • Mini-refrigerator
  • Studio/kitchenette
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Optical fiber
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • 55'/140 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite with modular space measuring around 323 sq. ft. (30 m²), offering unrivalled facilities: minibar, kettle, microwave, espresso machine, TV, free WIFI, shower, bathtub and separate toilet.

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

Twin bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Microwave
  • Mini-refrigerator
  • Water fountain
  • Espresso machine
  • Complementary in room coffee or tea

Bathroom

Bathroom Facilities

  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Optical fiber
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • 55'/140 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Standard PRM room for people with reduced mobility, bathroom with shower and WC. Enjoy the amenities this room as to offer, such as a minibar, kettle, microwave, espresso machine, 55" TV and free WiFi.

Max. number of persons
2
Area
From 25 m² / 269 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Microwave
  • Mini-refrigerator
  • Water fountain
  • Espresso machine
  • Complementary in room coffee or tea

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Optical fiber
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • 55'/140 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Hotel location

Novotel Suites Colmar Centre

27 Rue Bartholdi
68000 COLMAR
France

GPS:48.071587, 7.359924

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • 72 rooms
  • 3 rooms for people with reduced mobility
  • 72 non-smoking rooms
  • 4 floors

Languages spoken at the hotel

  • Brazilian
  • German
  • English
  • Spanish
  • French
  • Italian
  • Portuguese

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Laundry / Valet Services Additional charge

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Plugs and converters available on desks
  • Umbrellas

Iron

  • Iron at reception

Check In & Check-out facilities

  • Express check-out

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

One Bar

Breakfast

  • Buffet Additional charge

Family

Services for children

  • Children''s library
  • Board games available
  • Indoor playground for children
  • Play area

Well-being

Novotel well-being suites

  • On site
  • Hammam
  • Sauna room

Sports and leisure

Bodybuilding equipment/Gym

  • On site
  • On site
  • Indoor parking
  • Private
  • 30 parking spaces
  • Max Limited Height: 2 m / 6.562 ft
  • Parking pricing: 20 EUR 20 EUR Per day

Services & equipment

  • Intercom
  • Electric car recharging units 22 kVA

Vehicles

  • Motorcycle places

Security

  • Well-lit parking
  • Extinguisher
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

BAR

Take some time for yourself! With your friends or colleagues, let yourself be tempted by a thirst-quenching wine, sparkling wine, Alsace wine, a liqueur or a local beer in a cozy space.

Bar Type
BAR
Capacity
20
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Pet allowed
  • Bar for hotel customers only
  • Terrace

Payment

  • Cash
  • Credit card
  • Luncheon voucher
  • Holiday voucher

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Bar Recreation facilites

  • Card game
  • Board games

Snacks facilities

  • Cold snacks

Take some time for yourself! With your friends or colleagues, let yourself be tempted by a thirst-quenching wine, sparkling wine, Alsace wine, a liqueur or a local beer in a cozy space.

Start your day with a gourmet buffet breakfast: local, seasonal produce and Alsatian specialties like kougelhopf, plus a sweet and savory selection. Weekdays 6:30-10am, weekends and publ. holidays 7-11am.

After a day of meetings or visiting Colmar, come and relax in the well-being area equipped with a sauna, hammam and fitness center. Massages and treatments are available upon reservation at the hotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,681 reviews

Customer review rating 4.5/5

Benjamin H. Couples - Confirmed reviews ALL

Dear Mister H., Thank you very much for your kind review! We are delighted to hear that you enjoyed your stay, particularly our convenient location, excellent breakfast, comfortable bed, and spacious, spotless room. We are, however, sorry that the location of your room and parking space did not fully meet your expectations. Regarding the room, our intention was actually to assign you a room a little further down the hallway so that you could enjoy a quieter environment on the floor. We are sorry if this was not perceived that way during your stay. As for the parking, our spaces are available by reservation. Although some spaces may appear to be empty, they are often already reserved for other guests arriving later or guests who were out for the day, which unfortunately limits our ability to reassign them. That said, as a Platinum member, we truly value your loyalty. On your next visit, please don't hesitate to let us know if you would prefer a parking space closer to the elevators. We will do our very best to accommodate your request, subject to availability. We are also sorry that you felt the interaction with our front desk team was not as warm as it should have been. This is certainly not the impression we wish to leave with our guests, and we will share your feedback with the team. However, we are verry happy to read that you really like the breakfast and the confortable bed. We are always trying our best to provide the best service to our guests. Thank you again for your loyalty and for taking the time to share your experience. We hope to have the pleasure of welcoming you back and providing you with an even more enjoyable stay next time. Best regards, Mathilde BAUMANN Deputy General Manager

Customer review rating 5.0/5

Trevor M. Friends - Confirmed reviews ALL

Customer review rating 5.0/5

Riccardo D. Couples - Confirmed reviews ALL

Customer review rating 1.5/5

Maria T. Families - Confirmed reviews ALL

Dear Madam T., Thank you for taking the time to share your experience with us. We sincerely apologize for the unpleasant odor you experienced in the half bathroom and, more importantly, for the inconvenience this caused throughout your stay. We understand your frustration, especially after having reported the issue to our front desk upon arrival. Unfortunately, this issue was not solved during your stay and we are verry sorry about it. We are pleased that, following several discussions through our team, a solution was ultimately found and that we were able to provide you with a commercial gesture in recognition of the inconvenience caused. Please be assured that your comments have been shared with our maintenance and management teams so that we can take the necessary steps to prevent this type of situation from happening again. We truly regret that this issue affected your stay and appreciate your patience and understanding while we worked toward a resolution. We hope to have the opportunity to welcome you again and provide you with the experience you deserve. Regards, Mathilde BAUMANN Deputy General Manager Novotel Suites Colmar Centre

Customer review rating 5.0/5

Ion P. Couples - Confirmed reviews ALL

Dear Mister H., Thank you very much for your kind review! We are delighted to hear that you enjoyed your stay, particularly our convenient location, excellent breakfast, comfortable bed, and spacious, spotless room. We are, however, sorry that the location of your room and parking space did not fully meet your expectations. Regarding the room, our intention was actually to assign you a room a little further down the hallway so that you could enjoy a quieter environment on the floor. We are sorry if this was not perceived that way during your stay. As for the parking, our spaces are available by reservation. Although some spaces may appear to be empty, they are often already reserved for other guests arriving later or guests who were out for the day, which unfortunately limits our ability to reassign them. That said, as a Platinum member, we truly value your loyalty. On your next visit, please don't hesitate to let us know if you would prefer a parking space closer to the elevators. We will do our very best to accommodate your request, subject to availability. We are also sorry that you felt the interaction with our front desk team was not as warm as it should have been. This is certainly not the impression we wish to leave with our guests, and we will share your feedback with the team. However, we are verry happy to read that you really like the breakfast and the confortable bed. We are always trying our best to provide the best service to our guests. Thank you again for your loyalty and for taking the time to share your experience. We hope to have the pleasure of welcoming you back and providing you with an even more enjoyable stay next time. Best regards, Mathilde BAUMANN Deputy General Manager

Customer review rating 5.0/5

Trevor M. Friends - Confirmed reviews ALL

Great spacious rooms with excellent staff

Customer review rating 5.0/5

Riccardo D. Couples - Confirmed reviews ALL

We had a several-day stay in Colmar and wanted somewhere to stay that would be comfortable and close to the scenic spots in Colmar. Novotel provided exactly that. Staff was friendly and helpful. The room was very comfortable with everything we needed. The location was close enough to walk to all of the locations we wanted to see within minutes. Overall we had an enjoyable experience.

Customer review rating 1.5/5

Maria T. Families - Confirmed reviews ALL

From the moment we arrived, the half bathroom had a very strong, unpleasant odor. We reported it to the front desk, but unfortunately it wasn't resolved, and we had to sleep with it throughout our stay.

Dear Madam T., Thank you for taking the time to share your experience with us. We sincerely apologize for the unpleasant odor you experienced in the half bathroom and, more importantly, for the inconvenience this caused throughout your stay. We understand your frustration, especially after having reported the issue to our front desk upon arrival. Unfortunately, this issue was not solved during your stay and we are verry sorry about it. We are pleased that, following several discussions through our team, a solution was ultimately found and that we were able to provide you with a commercial gesture in recognition of the inconvenience caused. Please be assured that your comments have been shared with our maintenance and management teams so that we can take the necessary steps to prevent this type of situation from happening again. We truly regret that this issue affected your stay and appreciate your patience and understanding while we worked toward a resolution. We hope to have the opportunity to welcome you again and provide you with the experience you deserve. Regards, Mathilde BAUMANN Deputy General Manager Novotel Suites Colmar Centre

Customer review rating 5.0/5

Ion P. Couples - Confirmed reviews ALL

Just one word for the entire stay: wonderful!

Customer review rating 5.0/5

Claudia M. Families - Confirmed reviews ALL

We really enjoyed our stay in the Novotel Colmar. It's centrally located but in a quiet side street, very easy to reach and the parking garage was spacious and comfortable to use. Everyone was friendly and helpful and we felt very welcome. Rooms and baths were also very good, with a coffee maker and generally thoughtfully designed. The breakfast buffet is on the smaller side but had everything you could ask for in a breakfast, and the quality was excellent, with products from local providers. Very comfortable beds too. We really enjoyed our stay and would always book here again for Colmar!

Customer review rating 2.0/5

Yue H. Couples - Confirmed reviews ALL

Our room had dirty carpet and the shower had long hair on the wall. The most problem we had is the slippery shower floor. My husband fell that we had to go to the emergency room to get him checked out. They did provide a mat for the shower the next day but did not seem to appreciate that we pointed out the potential danger for other guests.

Dear Mrs h., We are sincerely sorry to hear about your experience, and especially to learn that your husband fell in the shower and had to visit the emergency room. We truly hope that he has since made a full recovery. We are also very sorry that the cleanliness issues in your room did not meet our standards. More importantly, we take your comments regarding the slippery shower floor and the potential safety risk very seriously. Unfortunately, we were not made aware of these concerns during your stay. This clearly highlights a communication failure on our side, which we take very seriously. Had we been informed at the time, we would have wanted to address the situation immediately and take the necessary measures to ensure your safety and that of our other guests. We appreciate you bringing this to our attention, as your feedback allows us to investigate what happened and take the appropriate steps to prevent a similar situation from occurring again. Please accept our sincere apologies for the shortcomings you experienced and for the concern and inconvenience caused. We would also very much appreciate the opportunity to speak with you directly. Please feel free to contact us at your convenience, as we would be grateful to discuss your experience with you personally. Best regards, Cécile KOHLER Hotel Manager Novotel Suites Colmar Centre

Customer review rating 5.0/5

Beverlee M. Couples - Confirmed reviews ALL

Wonderful stay with pleasant and helpful staff. Would stay there again.

Customer review rating 5.0/5

Carolyn I. Couples - Confirmed reviews ALL

Very enjoyable overnight stay in Colmar. Hotel was easy to find and pre-booked parking close by. Staff were very kind and helpful and the room was clean and well-equipped. A few minutes walk to the lovely old town with plenty of restaurants to choose from. Would definitely stay again.

Customer review rating 4.5/5

Claus N. Friends - Confirmed reviews ALL

The hotel is located near city center. A very good breakfeast. The staff are friendly and service minded. The room are good with space. There is free water to go. The downside is, there is not many power outlets int the room for charing your devices.

Customer review rating 5.0/5

Kari E. Couples - Confirmed reviews ALL

Not published

Customer review rating 4.5/5

Davide P. C. Families - Confirmed reviews ALL

Everything was perfect, except the sofa bed in the room was really uncomfortable to sleep on (uncomfortable mattress and inadequate size).

Customer review rating 4.5/5

Sanja G. Couples - Confirmed reviews ALL

Good location, spacious room.

Customer review rating 5.0/5

Werner A. Couples - Confirmed reviews ALL

The hotel is well situated. When we checked in the gentlemen at reception was helpful and explained the garage situation and assisted us the following morning.He also helped us with explaining street parking. The breakfast was a great value and we enjoyed every morning. The employees were exemplar, Caroline they made our visit so enjoyable. Jamala were helpful and so welcoming.

Customer review rating 5.0/5

James R. Couples - Confirmed reviews ALL

Great staff. Location was great. Very walkable to Colmar city center

Customer review rating 4.0/5

Stelios M. Families - Confirmed reviews ALL

The only issue was the air condition that wasn't working properly.

Customer review rating 5.0/5

Huseyin A. Families - Confirmed reviews ALL

The hotel is centrally located. It offered a very comfortable stay. The reception staff were very polite and helpful.

Dear Huseyin A., Thank you for taking the time to share your positive experience at our hotel. We are delighted to hear that you found our location convenient and enjoyed a comfortable stay. Our reception staff are dedicated to providing excellent service, and your kind words will be shared with them. We look forward to welcoming you back to Novotel Suites Colmar Centre in the future. Djamila Best regards, Novotel Suites Colmar Centre

Customer review rating 5.0/5

Gabriela G. Families - Confirmed reviews ALL

Great stay, excellent experience for an acceptable price, comfort, amazing staff and overall 10/10 for everything

Customer review rating 4.0/5

George T. Couples - Confirmed reviews ALL

Nice hotel, very good breakfast and great staff. The air conditioning was average and it took a while to cool the room. The tiles on the shower floor are very slippery. They should be non-slip or treated. I had to be very careful.

Customer review rating 4.5/5

Hans T. Couples - Confirmed reviews ALL

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