Hanting FS Shunde Shenye

I have stayed at least once a year at the Sheraton Shunde since 2019 for business. It is always a great experience from the checkin to the checkout. Personnel is super friendly and efficient. Room are spacious, bed are comfortable. The gym and the swimming pool are great.

My father and I made a very last minute booking to the Sheraton Shunde Hotel. We booked the cheapest room available which was the Twin Executive City View Room. (Room 1329) The cost came down to an expensive ¥1600 CNY on an Easter Weekend. We spent about 15 minutes and 23 seconds waiting in line with about 10 groups ahead of us. Check In was swift and easy with a 7 minute and 16 second duration performed by Bowie Chen. She was professional, kind and efficient at the front desk; and managed to check us in as quick as she could after a long but understandable wait. The room was “2009-outdated” (year it opened) outdated. However, it functions still very well with a comfortable bed, functional TV, a good view and good amenities. I should note that the welcome letter was old, stained and in need of a replacement. The swimming pool was although busy, we were able to get a locker and a good decent space to make laps to and through the length of the pool. The main highlight of how stay was the Club Lounge. It has a great view of the river that leads to the Pearl Delta. The choices of snacks and drinks were pretty lacking in their 3:30-6PM timing, but then there’s a buffet dinner from 6PM to 8PM. There were sushi, beef stew, lamb pilaf, pasta, German sausages, salads, desserts and additional spirits. I would like to note that the open time from 3:30PM to 11PM should be expanded to hotel standards of 7AM to 11PM. I recently stayed at an InterContinental Hotel with Club InferContinental Access, and they opened from 6AM to 11PM. This is the opportunity to expand many other executive benefits such as Lounge Breakfast and Afternoon Tea service. We would however like to thank Ivey Lin for her services as a Lounge Attendant, along with the lounge desk manager for their diligent service. Breakfast was great. We liked the Shunde Fish Congee. Overall, I would come back to the Shunde Sheraton Hotel. However, with the surroundings being modern scrapers and intensely high tech infrastructure, the hotel needs to blend in with a modernization of the rooms, suites and club lounge. There’s also need to change the club room services, which are in need of some service adjustments.

This hotel is very old and n the service is extremely bad. They could not even provide a lightning for charging my iPhone and asked me to go down to the lobby to pay for the 充電宝 the battery charger in the middle of the night. Although I told them I not a resident in China n I don’t have wechat pay to pay for the battery charger, they are very unhelpful and doesn’t care anything about their guests.

Covid-19 after has make Shunde sheraton hotel one of the best in services and food. Always feel at home when stay here. The outstanding personal are as follows Jill, Thea, Mary, Jason, Ann, Elisa, Mika.

Hôtel bien situé. Le personnel est souriant, aimable et accueillant. Le service de nettoyage est très pro. La piscine est petite mais suffit à rafraîchir. Le petit déjeuner est riche et complet et très bien organisé. Le chambres sont spacieuses et insonorisées. J'ai séjourné plusieurs fois dans cet hôtel et toujours une bonne expérience à la clé. Le prix reste un peu élevé pour ce type de catégorie par rapport à la ville. Parfois un peu d'attente pour le check in ou check out en fonction de l'afflux des clients.