ibis budget Cikarang Festival 3 stars

Customer review rating 4.1/5 283 reviews
ibis budget Cikarang Festival
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+ 15 Services
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Room 1

Number of guests
Children's age

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When making a booking at this hotel:

  • I do not earn points

  • I cannot use my points

  • I do not benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • 8 meeting room that accommodate up to 300 persons

  • Free high-speed WIFI and all-you-can-eat breakfast buffet

  • Free entrance to Matador Waterpark and flying fox for kids

  • 5-minute to the shopping center Lippo Cikarang

  • Close to Industrial areas : EJIP, MM2100, Hyundai, Delta Silicon, Lippo Cikarang, GIIC

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Wheelchair access
  • Air conditioned
  • SOEKARNO HATTAPaying
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
Leisure and activities
  • Natural swimming pool
  • Massage
  • Bicycles rental
Catering
  • Breakfast
  • 1 restaurant(s)
  • Room service
Business services
  • 8 meeting room(s)
  • Copy/print service available

Hotel location

ibis budget Cikarang Festival

Jl Cibarusah Raya
South Cikarang
17550
bekasi
indonesia

Tel: +622129619090

Fax: (+62)21/29619191

Contact email

Check-in from 14h00

Check out up to 12h00

  • CIFEST CIKARANG :   FEEDER BUSWAY CIFEST CKRG

  • By plane

    SOEKARNO HATTA At 85km / 53 miles - Shuttle paying

  • By train

    CIKARANG STATION At 13km / 8 miles

GPS :-6.3422, 107.119851

Our accommodations

Warm, friendly and modern with a comfortable bed and functional bathroom. Each room features all the essentials for an enjoyable stay.

Standard Room with 1 Double Bed

  • Max. number of persons: 2
  • Area: From 14
  • Views: Pool side, City side *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities

Standard Room with Twin Beds

  • Max. number of persons: 2
  • Area: From 14
  • Views: Pool side, City side *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 17
  • Views: Pool side, City side *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities

Classic Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 17
  • Views: City side, Pool side *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities

Our restaurants and bars

MATADOR RESTAURANT

Type of cuisine: International

Photo non contractuelle / Strictly non binding

The affordable Matador Restaurant serves international cuisine, with a la carte and buffet options.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 130

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
ibis budget Cikarang Festival

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

283 reviews

Good Budget Hotel with Less Secure Water Park Facility

Customer review rating 4.1/5

Deden H. Families - 23/01/2020 Confirmed reviews ALL

It was second visit for us (family with 2 children 8 & 11 y.o) to stay since 4 years ago when the hotel managed by other hospitality management. We booked Classic room (with additional note: twin bed pool view) from Traveloka mobile application. But when we checked in at around 14:30, only one non-smoking room available without sofa (because we've been told by receptionist that it actually still in maintenance finishing). We've no choice but upgrade to Superior as she offered for additional Rp 75k . The Plus: + The room more spacious with a sofa, but no view to pool. + Room and bathroom are clean + Good hot shower + Facilities: Free water park access, Free Wifi, Kids playground on the lobby Minus: - Matador water park in less maintenance/almost dangerous: some floor deck cement has been peel off, some staircase are rusty AND THE VICTIM IS MY DAUGHTER. Her finger injured when she intended to go up and she hold that rusty railing. - Aircon is old and takes long time to chill the room - Wifi connection speed is slow - Hotel charge Rp 60K per person above 5 y.o for Breakfast with very very limited menu and standard taste Overall the hotel is no longer family friendly, need good maintenance, especially for water park

Dear IR. DEDEN H., Thank you for taking the time to tell us about your experience at the ibis budget Cikarang Festival. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nanan Sulaeman General Manager

overall okey, just ac very noisy

Customer review rating 4.1/5

Eco Families - 01/01/2020 Confirmed reviews ALL

overall okey, just ac very noisy

Customer review rating 4.1/5

Yopie Business - 30/12/2019 Confirmed reviews ALL

Nice place, nice location,nice room, but i can't sleep because the AC is too noisy.

Dear YOPIE {guest_last_name}, We very much appreciate your comments regarding your stay at the ibis budget Cikarang Festival. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nanan Sulaeman General Manager

not satisfied.....only room boy is nice n willing to help

Customer review rating 4.1/5

Anonymous Business - 26/12/2019 Confirmed reviews ALL

disappointed

Dear YOFI A., Thank you for taking the time to tell us about your experience at the ibis budget Cikarang Festival. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nanan Sulaeman General Manager

It is okay

Customer review rating 4.1/5

Anonymous Business - 02/12/2019 Confirmed reviews ALL

I think you can maintain your AC because it is noisy and have some leakage and tempetature problem.

Dear STEVE K., We very much appreciate your comments regarding your stay at the ibis budget Cikarang Festival. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nanan Sulaeman General Manager

ENJOYED

Customer review rating 4.1/5

Enjoyed Families - 15/11/2019 Confirmed reviews ALL

Nice memory...

Dear RIAWAN {guest_last_name}, We very much appreciate your comments regarding your stay at the ibis budget Cikarang Festival. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nanan Sulaeman General Manager

Water Park

Customer review rating 4.1/5

Ady Families - 02/11/2019 Confirmed reviews ALL

The one that made me interested to stay in this hotel, that is water park. For my childrent. All the staff are friendly. Hotel has no balcon. It will much be better if available. The breakfast was also poor, has no taste. I can tell you my suggestion that even there were lake of variety of food, it shuld give better taste. However I was able to solve it by bought some food in the pool area. I liked blue pay machine on the lobby. My son can choose drink or snack what he want.

Dear FARRAH F., We very much appreciate your comments regarding your stay at the ibis budget Cikarang Festival. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nanan Sulaeman General Manager

Nice interior ..compare with the old management

Customer review rating 4.1/5

Estu Families - 18/10/2019 Confirmed reviews ALL

Extraordinary...and will be back to ibis one day

Dear ESTU A., We very much appreciate your comments regarding your stay at the ibis budget Cikarang Festival. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nanan Sulaeman Generak Manager

Unsatisfied

Customer review rating 4.1/5

Ben Business - 12/10/2019 Confirmed reviews ALL

The hotel room, breakfast, the staff is ok. My problem is the cleaner took my used clothes to the laundry when i didn't order for it. The staff admit their mistakes but still i forced to pay the laundry with reason "this laundry transaction already inputed to the system" i dont mind for the amount that i paid but if this same things happen to many customer in the future i believe this is a serious problem.

Dear TERA P., Thank you for taking the time to tell us about your experience at the ibis budget Cikarang Festival. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nanan Sulaeman General Manager

Good

Customer review rating 4.1/5

H. Business - 01/10/2019 Confirmed reviews ALL

So far OK, best place, best price, best experience

Dear RIZA H., We very much appreciate your comments regarding your stay at the ibis budget Cikarang Festival. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nanan Sulaeman General Manager

Great Experience

Customer review rating 4.1/5

Wisda Y. Business - 25/09/2019 Confirmed reviews ALL

good service..fast response. clean and tidy.

Dear WISDA y., We very much appreciate your comments regarding your stay at the ibis budget Cikarang Festival. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nanan Sulaeman General Manager

Not so bad

Customer review rating 4.1/5

Nasrudin Friends - 23/09/2019 Confirmed reviews ALL

1- Air conditioner noisy and out of control 2-Floor need to be clean 3-Mini cool refrigerator should connect to continuous power supply 4- the rest should be okay and price per room is justifiable

Dear NASRUDIN {guest_last_name}, Thank you for taking the time to tell us about your experience at the ibis budget Cikarang Festival. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nanan Sulaeman

Nice Room

Customer review rating 4.1/5

Putri Couples - 16/08/2019 Confirmed reviews ALL

For me class of budget for the room it was really good, the bed was comfort and the pillow as well❤️ Lol. the interior i love it so much i was recommended for all of u stay here. It was affordable,fyi they didnt provide u a slipper and toothpaste in the room so please buy at the front desk&its quite cheaper only 10K for 1pcs each. Staff was nice and she gave me a well information And then in the night near by there backside of the hotel have like foodstreet and it was a lot(walking distance)!!! U will not bored there

Dear PUTRI K., We very much appreciate your comments regarding your stay at the ibis budget Cikarang Festival. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nanan Sulaeman General Manager

Double Bed Not Available

Customer review rating 4.1/5

Yonathan A. Families - 12/08/2019 Confirmed reviews ALL

Since we coming with child and there is no Double Bed available particularly for NON-SMOKING floor, they only have available Double Bed for SMOKING floor, then they decided to provide with twin bed option for our family which is we do not have any options for this and this really uncomfortable to stay. Based on our booking, we already chosen the Double Bed to stay, kindly prepare for further booking request to avoid unconfortable stay of your gueses.

Dear YONATHAN A., Thank you for taking the time to tell us about your experience at the ibis budget Cikarang Festival. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nanan Sulaeman General Manager

Not bad just for 1 day... for a long stay maybe I will search another

Customer review rating 4.1/5

Teddy Solo - 14/05/2019 Confirmed reviews ALL

Staff not helping anymore

Dear Mr.TEDDY M., Thank you for taking the time to tell us about your experience at the ibis Budget Cikarang Festival. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nanan Sulaeman General Manager

Great location, comfort room and friendly staff.

Customer review rating 4.1/5

Yohanes G. Families - 22/04/2019 Confirmed reviews ALL

Easy access to convenience stores, fast food restaurant and ATM. Friendly and helpful staffs. Good for children to enjoy the waterpark. Clean and comfort room.

Dear Mr.YOHANES G., We very much appreciate your comments regarding your stay at the ibis Budget Cikarang Festival. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nanan Sulaeman General Manager

Perfect Stay!

Customer review rating 4.1/5

Eka Families - 12/04/2019 Confirmed reviews ALL

Ibis Budget Cikarang Festival offers so much more than other budget hotel. First, the room is so spacey, cleanliness above standard, bed is super comfy. Love the speeding wifi also the friendly staff. Lobby is amazingly huge. We also get free entrance to Matador Waterpark that is so cool with the heart shape pool and also the waterpark. Besides splasing around, we also get compliment of free flying fox and trampoline (for above 7 years old). Such a memorable experience. I definitely will come back.

Dear EKA R., We very much appreciate your comments regarding your stay at the ibis Budget Cikarang Festival. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nanan Sulaeman General Manager

Gratefull

Customer review rating 4.1/5

Irendrev Business - 06/04/2019 Confirmed reviews ALL

My kids very happy stay in ibis. They asked me when we will stay at this hotel again.

Dear IBNU R., We very much appreciate your comments regarding your stay at the ibis Budget Cikarang Festival. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nanan Sulaeman General Manager

the joyful short holiday

Customer review rating 4.1/5

Dicky Families - 23/03/2019 Confirmed reviews ALL

i stay one night on the weekend with my family.. the kids love the waterboom like the good point its free,, i cancel our agenda to visit the other waterboom because the hotel has it all,, the room is small but worthy for the budget, the area so strategic in the night we go by walk on foot to night market festival looklike and the culinary street the breakfast was quite standard but complete enough. overall we all have a good times to holiday on ibis

Dear DICKY F., We very much appreciate your comments regarding your stay at the ibis Budget Cikarang Festival. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nanan Sulaeman General Manager

AC & exhaust

Customer review rating 4.1/5

Terri Friends - 05/02/2019 Confirmed reviews ALL

The hotel is nice for the price. Sadly the air conditioner perhaps need to be fixed; I can’t stand cold yet the AC, on its maximum lowest temperature setting, did not feel cold at all. The bathroom exhaust also probably don’t work at their maximum capacity, as the towels don’t dry overnight. But on the other aspect, I’ve always used and loved Ibis, and I hoped this matter would be solved. Cheers!

Dear TERRY M., We very much appreciate your comments regarding your stay at the ibis Budget Cikarang Festival. We do apologize about the air conditioner in your room was not working properly during your stay with us. We will improve our facilities to be more good working and crosscheck it running properly. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nanan Sulaeman General Manager
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