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ibis budget Cikarang Festival 3 stars

Customer review rating 4.1/5 328 reviews

ALLSAFE approved hotel

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How it works?
ibis budget Cikarang Festival
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+ 19 Services

Hotel extras

  • 8 meeting room that accommodate up to 300 persons

  • Free high-speed WIFI and all-you-can-eat breakfast buffet

  • Free entrance to Matador Waterpark and flying fox for kids

  • 5-minute to the shopping center Lippo Cikarang

  • Close to Industrial areas : EJIP, MM2100, Hyundai, Delta Silicon, Lippo Cikarang, GIIC

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Wheelchair access
  • Air conditioned
  • SOEKARNO HATTA Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
Leisure and activities
  • Natural swimming pool
Catering
  • Breakfast Paying
  • 2 Restaurant(s)
  • Room service
  • Snack & beverage machine Paying
Business services
  • 7 Meeting room(s)

Hotel location

ibis budget Cikarang Festival

Jl Cibarusah Raya
South Cikarang
17550 bekasi
indonesia

Tel: +622129619090

Fax: (+62)21/29619191

Check-in from 14h00

Check out up to 12h00

  • CIFEST CIKARANG :  FEEDER BUSWAY CIFEST CKRG

  • By plane

    SOEKARNO HATTA At 85km / 53 miles - Shuttle paying

  • By train

    CIKARANG STATION At 13km / 8 miles

GPS :-6.3422, 107.119851

Our accommodation(s)

Warm, friendly and modern with a comfortable bed and functional bathroom. Each room features all the essentials for an enjoyable stay.

Our restaurants and bars

XO XO Cafe

Type of cuisine: Other cooking style

The affordable XO XO Cafe serves international cuisine, with a la carte and buffet options.

MATADOR RESTAURANT

Type of cuisine: International

The affordable Matador Restaurant serves international cuisine, with a la carte and buffet options.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 168

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 50 people

Find out more

Our guest reviews for
ibis budget Cikarang Festival

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

328 reviews

Need Improvement.

Customer review rating 3.0/5

Ino Families - 19/02/2021 Confirmed reviews ALL

Cikarang is Hot place. Unfortunatelly Air Conditioner Room that I placed is not GOOD (OLD, Noise, and Not COLD at all). I stay for 7 days Breakfast at the first 3 days time is Clean, but 4 to 7 days there is flies and another small bug at food. I'm not eating that food is opened.

Dear SUHARYONO {guest_last_name}, Thank you for taking the time to tell us about your experience at the ibis budget Cikarang Festival. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nanan Sulaeman General Manager

Good location

Customer review rating 3.0/5

Dwi Couples - 15/02/2021 Confirmed reviews ALL

I stayed for 1 night, ibis budget has good location in South cikarang. But I didn't get any toiletries like tooth brush and paste, shampoo, slippers. The room didn't have minibar. I got smoking room, when I slept also so noisy. I heard cars sound from outside. But the room had terrace. For breakfast please add more kind of food like porridge.

Dear DWI M., Thank you for taking the time to tell us about your experience at the ibis budget Cikarang Festival. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nanan Sulaeman General Manager

Comfort

Customer review rating 2.5/5

Muhamad R. D. Business - 26/02/2020 Confirmed reviews ALL

Comfort room with cheap price. Need egg stall for breakfast

Nice located with collab waterpark

Customer review rating 3.5/5

Lisa S. Families - 14/02/2020 Confirmed reviews ALL

Good hospitalized for hotel budget

uncomfortable room

Customer review rating 1.5/5

Dhody H. Business - 03/02/2020 Confirmed reviews ALL

The room was not well ventilated since the aircon did not work properly. It was hot and steamy. Luckily I only stay for one night.

Dear DODDY {guest_last_name}, Thank you for taking the time to tell us about your experience at the ibis budget Cikarang Festival. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nanan Sulaeman General Manager

clean and neat room, good stay, convenience

Customer review rating 4.0/5

Sri Y. Solo - 28/01/2020 Confirmed reviews ALL

happy and satisfied

Dear SRI Y., We very much appreciate your comments regarding your stay at the ibis budget Cikarang Festival. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nanan Sulaeman General Manager

Good Budget Hotel with Less Secure Water Park Facility

Customer review rating 3.0/5

Deden H. Families - 23/01/2020 Confirmed reviews ALL

It was second visit for us (family with 2 children 8 & 11 y.o) to stay since 4 years ago when the hotel managed by other hospitality management. We booked Classic room (with additional note: twin bed pool view) from Traveloka mobile application. But when we checked in at around 14:30, only one non-smoking room available without sofa (because we've been told by receptionist that it actually still in maintenance finishing). We've no choice but upgrade to Superior as she offered for additional Rp 75k . The Plus: + The room more spacious with a sofa, but no view to pool. + Room and bathroom are clean + Good hot shower + Facilities: Free water park access, Free Wifi, Kids playground on the lobby Minus: - Matador water park in less maintenance/almost dangerous: some floor deck cement has been peel off, some staircase are rusty AND THE VICTIM IS MY DAUGHTER. Her finger injured when she intended to go up and she hold that rusty railing. - Aircon is old and takes long time to chill the room - Wifi connection speed is slow - Hotel charge Rp 60K per person above 5 y.o for Breakfast with very very limited menu and standard taste Overall the hotel is no longer family friendly, need good maintenance, especially for water park

Dear IR. DEDEN H., Thank you for taking the time to tell us about your experience at the ibis budget Cikarang Festival. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nanan Sulaeman General Manager

overall okey, just ac very noisy

Customer review rating 4.0/5

Eco Families - 01/01/2020 Confirmed reviews ALL

overall okey, just ac very noisy

Customer review rating 3.5/5

Yopie Business - 30/12/2019 Confirmed reviews ALL

Nice place, nice location,nice room, but i can't sleep because the AC is too noisy.

Dear YOPIE {guest_last_name}, We very much appreciate your comments regarding your stay at the ibis budget Cikarang Festival. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nanan Sulaeman General Manager

not satisfied.....only room boy is nice n willing to help

Customer review rating 3.0/5

Anonymous Business - 26/12/2019 Confirmed reviews ALL

disappointed

Dear YOFI A., Thank you for taking the time to tell us about your experience at the ibis budget Cikarang Festival. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nanan Sulaeman General Manager

It is okay

Customer review rating 3.5/5

Anonymous Business - 02/12/2019 Confirmed reviews ALL

I think you can maintain your AC because it is noisy and have some leakage and tempetature problem.

Dear STEVE K., We very much appreciate your comments regarding your stay at the ibis budget Cikarang Festival. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nanan Sulaeman General Manager

ENJOYED

Customer review rating 5.0/5

Enjoyed Families - 15/11/2019 Confirmed reviews ALL

Nice memory...

Dear RIAWAN {guest_last_name}, We very much appreciate your comments regarding your stay at the ibis budget Cikarang Festival. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nanan Sulaeman General Manager

Water Park

Customer review rating 3.5/5

Ady Families - 02/11/2019 Confirmed reviews ALL

The one that made me interested to stay in this hotel, that is water park. For my childrent. All the staff are friendly. Hotel has no balcon. It will much be better if available. The breakfast was also poor, has no taste. I can tell you my suggestion that even there were lake of variety of food, it shuld give better taste. However I was able to solve it by bought some food in the pool area. I liked blue pay machine on the lobby. My son can choose drink or snack what he want.

Dear FARRAH F., We very much appreciate your comments regarding your stay at the ibis budget Cikarang Festival. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nanan Sulaeman General Manager

Nice interior ..compare with the old management

Customer review rating 4.5/5

Estu Families - 18/10/2019 Confirmed reviews ALL

Extraordinary...and will be back to ibis one day

Dear ESTU A., We very much appreciate your comments regarding your stay at the ibis budget Cikarang Festival. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nanan Sulaeman Generak Manager

Unsatisfied

Customer review rating 2.5/5

Ben Business - 12/10/2019 Confirmed reviews ALL

The hotel room, breakfast, the staff is ok. My problem is the cleaner took my used clothes to the laundry when i didn't order for it. The staff admit their mistakes but still i forced to pay the laundry with reason "this laundry transaction already inputed to the system" i dont mind for the amount that i paid but if this same things happen to many customer in the future i believe this is a serious problem.

Dear TERA P., Thank you for taking the time to tell us about your experience at the ibis budget Cikarang Festival. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nanan Sulaeman General Manager

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