Novotel Lucknow Gomti Nagar 5 stars

Customer review rating (ALL Rating) 4.0/5 615 reviews

Novotel Lucknow Gomti Nagar - Image 1
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Description

Hotel extras

  • Plush open air rooftop bar & lounge EDGE serving appetizing kebabs, grills and beverages.

  • Unique roof top infinity swimming pool, Spa and fitness center.

  • Unveil Exclusive Haven, go to destination for a truly pet friendly hotel experience in town.

  • Meeting spaces with outdoor area to cater to 400 guests

  • 4 food and beverage outlets to treat your taste buds

Our accommodation(s)

Hotel location

Novotel Lucknow Gomti Nagar

Viraj Khand, Gomti Nagar
226010 LUCKNOW
India

GPS:26.851704, 81.023912

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  615 reviews

TripAdvisor Rating  4.5/5  1,355 reviews

Certificate of excellence 2023

Terrible Experience, Un-trained Managers and Staff

TripAdvisor rating 1.0/5

Anonymous1230 TripAdvisor review

Where to begin, I had my reservation on the 21st, when I was ready to check in and they say they do not have any rooms available. This is 10:30 p.m. at night I asked the staff where I was supposed to go since I had just arrived at Lucknow. So, they arranged a room next door in a hotel called Ginger. They claimed the hotel was owned by Taj, did not seem like it, since I was tired and accepted to stay. The next day it did not get any better, finally they gave me a room around 2:00 p.m. Overall it was not a good experience staying at Novotel, nothing about this hotel is a five-star property not the property, service nor amenities. I would recommend Hyatt or Taj which are far better properties. Refund Status: Today is October 1st and I still haven't received the refund for the first night that Novotel agreed to refund. When I contact the property, I do not hear anything back from them. Terrible, terrible, terrible customer service and experience.

Good experience

TripAdvisor rating 5.0/5

Discover52507294533 TripAdvisor review

The experience was nice. The staff is helpful. Housekeeping staff are generally very kind and ready to help especially Shivani. The hospitality in the buffet is also commendable. It’s overall good experience. Bhavish, Upendra and Chandra were also helpful.

Value for money hotel

Customer review rating 4.5/5

Atul L. H. N. 4. G. H. A. Business - Confirmed reviews ALL

Had a good stay overall breakfast spread was too good…comfortable and spacious room

Excellent hotel with value for Money services

Customer review rating 5.0/5

Dr. E. A. P. Business - Confirmed reviews ALL

The Hotel is well placed and centrally located for mobility and reach to airport or any BUsiness location in Lucknow. the upkeep is good. Food service is excellent. Staff are courteous and very prompt to revert on any querry as well as requirement. Important point, toiletries are always maintained and you do not have to ask for any additional supplies. well done.

Staycation Stopover !

Customer review rating 4.5/5

Deepak J. Couples - Confirmed reviews ALL

It was lovely overall, thanks to Shivi, Jaya, and Aubhav from the Food and Beverage Team and room service boy Sachin (if I am right), it was a very comfortable stay filled with relaxing vibes and loads of food! It was a quick and efficient check-in by the team, with the great room size, and I appreciate the thought of having a cold water bottle in the mini-bar, it was such a thoughtful gesture. Cleanliness in general was great across the hotel especially bathroom & common areas, it was the turndown service that got our attention, as it's mostly luxury hotels offering this service. The terrace was another highlight of our stay, and it was simply the best place for us to unwind when not eating or sleeping.

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Other web-users rate our hotel

  • 284 reviews 9.5/10 Location
  • 1,102 reviews 8.9/10 Room
  • 2,188 reviews 9.1/10 Service
  • 7 reviews 8.1/10 WiFi
  • 759 reviews 8.5/10 Food
  • 562 reviews 9/10 Cleanliness
  • 376 reviews 9.3/10 Breakfast
  • 255 reviews 7.3/10 Comfort

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