Swissôtel Al Maqam Makkah

Swissôtel Al Maqam Makkah 5 stars

Customer review rating (ALL Rating) 4.4/5 2,105 reviews

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Hotel extras

  • Panoramic Kabaa and haram views

  • Exclusive direct access to haram

  • Connected to Abraj Al bait , Makkah's biggest shopping Mall

  • Located 100m steps away from Grand Mosque

  • Family friendly accommodation with special treats for our young guests

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Swissôtel Al Maqam Makkah

King Abdul Aziz Endowment, Tower F Ibrahim Al Khaleel St, 21955
21955 Al Maqam
Saudi Arabia

GPS:21.429729, 39.828369

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

Our accommodation(s)

Swissôtel Al Maqam Makkah genuine and contemporary 1,624 rooms and suites carry an embracing atmosphere to provide the serenity and peace of mind you need. 5 Accommodation options and 3 breath-taking views ensuring a very spiritual and unique stay with unmatched tranquillity.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,105 reviews

TripAdvisor Rating  4.0/5  2,636 reviews

Enjoyable stay

TripAdvisor rating 5.0/5

Mobile28759726531 Couples - TripAdvisor review

I stayed in the hotel in room number 929the room is very nice and the stay is pleasant and the cleanliness of the room is excellent and the attention to every detail from those in charge of cleanliness I would like to thank the supervisor Ibrahim and the work team

Dear Guest, thank you for choosing Swissotel Makkah. Because our main goal is to provide our guests with the best possible experience to enjoy the quality of life, we wanted to thank you for your kind feedback on our housekeeping, room, and staff service. We will surely share your feedback with Mr. Ibrahim personally. Can’t wait to welcome you again soon.

Wonderful

TripAdvisor rating 5.0/5

Rayan K TripAdvisor review

Nifran and Ahmed did a great job cleaning our room and made a massive difference in the comfort of our stay, the entire room was trashed and they did it all in about 5-10 which is very efficient and effective and I appreciated it a lot.

Dear Guest, we are delighted you took the time to thank our housekeeping staff members and share your experience at Swissotel Makkah. We’ll make sure to share your positive feedback with Mr. Nifran and Mr. Ahmed. We are waiting to serve you again soon.

Place you can stay in like home 🏡

TripAdvisor rating 5.0/5

Sultan A TripAdvisor review

This is one of the best stay I had. Very nice place and very clean. Staff are really helpful and very friendly people. Mr. Jaroky the cleaner and Mr. Ahmed floor supervisor were very nice and provided the best service during our visit. Receptionist was able to assist us with our questions and concerns. Thanks for your support and service.

Dear Guest, thank you for your impressive feedback, we are so glad that you liked our housekeeping service, reception, and staff service. We will surely share your positive feedback with Mr. Jaroky and Mr. Ahmed. Thrilled that we were able to provide you with a revitalizing escape through our Swiss Services. Can’t wait to serve you again soon.

Umrah

TripAdvisor rating 5.0/5

128indram Families - TripAdvisor review

I have a great stay in the hotel. The staffs are friendly and welcome. The hotel is really close to Haram. The room is comfortable and clean. The support from the house keeping is great. I stayed in the hotel for 5 days. The Room Boy named Rizwan Khan is very helpful and nice.

Dear Guest, thank you for choosing Swissotel Makkah. Because our main goal is to provide our guests with the best possible experience to enjoy the quality of life, we wanted to thank you for your kind feedback on our housekeeping and room. We will surely share your feedback with Mr. Rizwan Khan personally. Can’t wait to welcome you again soon.

Umrah room 721

TripAdvisor rating 5.0/5

muhammad H TripAdvisor review

Very well trained and cooperative staff. Had a very great time. We stayed for 7 days from 19th November to 26 November 2022. The room was very clean and the experience was great. Will definitely go for this hotel again and recommend it to others too.

Dear Guest, thank you for your positive feedback on our staff service and housekeeping. We are more than glad that you had a Swiss Vitality experience. We are waiting for your next visit.

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Other web-users rate our hotel

  • 3,471 reviews 8.7/10 Location
  • 2,727 reviews 7.3/10 Room
  • 7,798 reviews 9/10 Service
  • 96 reviews 5.4/10 WiFi
  • 1,210 reviews 8.4/10 Cleanliness
  • 1,016 reviews 8.7/10 Food
  • 996 reviews 8.2/10 Breakfast

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