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ibis budget Swindon 2 stars

Customer review rating 3.8/5 26 reviews

ALLSAFE approved hotel

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Room 1

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How it works?
ibis budget Swindon
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+ 3 Services

Hotel extras

  • Complimentary Wi-Fi throughout the hotel

  • On-site cafe/bar

  • Just 6 minutes to Swindon Station

  • An ALLSAFE Clifton certified hotel

  • An excellent town centre location

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
Catering
  • Breakfast Paying

Hotel location

ibis budget Swindon

1 Henry Street
SN1 5BX swindon
united kingdom

Tel: +4401793629004

Fax: (+)01793629004

Check-in from 14h00

Check out up to 12h00

  • By plane

    BRISTOL AIRPORT At 76.12km / 47.3 miles

  • By train

    SWINDON At 0.32km / 0.2 miles

GPS :51.562905, -1.787383

Our accommodation(s)

Our guest reviews for
ibis budget Swindon

100% genuine reviews from our guests

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ALL Rating 3.8/5

26 reviews

It needs its own car park!

Customer review rating 1.0/5

Richard H. Families - 05/07/2021 Confirmed reviews ALL

Having arrived at the Hotel and getting checked in by a friendly and courteous clerk, I went off to park the car in the Station long term car park and paid for what I thought was over night, we were planning to be out for the whole day on the Sunday and the Monday. The manner that the agents who run the car park put great stress on me and my wife that we decided to return home a day early. The Manager admitted that the Hotel had been waiting on Swindon Council to drop the kerb to allow vehicle access to their own car park. It it time that pressure was put onto the council. We will not ever be going back to Swindon due to that problem.

Dear RICHARD H., Thank you for taking the time to tell us about your experience at the ibis budget Swindon. I am sorry that your experience did not meet your expectations. As you were rightly informed we are waiting on the final works to be completed which will allow us to open the carpark, this is unfortunately beyond our control. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to serve you in the near future. Sincerely, IBIS Budget Swindon Team

Central. Friendly staff but had to unlock door in order to leave as had a 5 am sttart

Customer review rating 3.0/5

Anon Business - 06/06/2021 Confirmed reviews ALL

Brief. Comfy bed. Nice shower. Does what it says on the tin

Dear JAMES M., Thank you for taking the time to tell us about your experience at the ibis budget Swindon. Thank you for the positive feedback regarding the team here, I will share this with them. Apologies for the mishap with the door and thank you for highlighting this. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eugene

substandard & no parking

Customer review rating 0.5/5

A S. Business - 01/06/2021 Confirmed reviews ALL

Did not stay had to find elsewhere

Dear ANTHONY, Thank you for taking the time to tell us about your experience at the ibis budget Swindon. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Ibis Budget. Please do not hesitate to contact me during your next visit. Sincerely, Eugene

it's was okish

Customer review rating 1.5/5

Aaron H. Couples - 17/05/2021 Confirmed reviews ALL

on arrive the man was very very miss guided had to wait 20 mins to check In then card broke had to get new one then that did not work the he had to take us up using his card and then drop off cards after. I'm almost certain he was new but I feel he should had been trained better he spent most the time on the phone asking someone what to do

Dear AARON h., Thank you for taking the time to tell us about your experience at the ibis budget Swindon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate training measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eugene SKOBERLA & IBIS Budget Swindon Team
Customer review rating 4.5/5

Ian. B. Business - 03/05/2021 Confirmed reviews ALL

Good communication and very polite

Dear IAN B., We very much appreciate your comments regarding your stay at the ibis budget Swindon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team@ IBIS Budget Swindon

Loud room

Customer review rating 2.0/5

Kazi H. Business - 28/12/2020 Confirmed reviews ALL

They made us check into Holiday Inn instead of Ibis. Room was loud, woke up at 3am thinking tap was on but it wasn't. Complained to receptionist Tracey. Breakfast was very poor, 2 people but was given only 1 croissant and 1 fruit to share. Not coming back.

Fantastic stay

Customer review rating 4.5/5

I. B. Solo - 18/12/2020 Confirmed reviews ALL

Beautiful room nice and quiet and with the pleasure of breakfast in these troubled times, well done team

Actually stayed in the Holiday Inn Express side

Customer review rating 5.0/5

Darren Business - 16/12/2020 Confirmed reviews ALL

Easy welcoming check in process. Ibis is shut due to COVID but checked in on the Holiday Inn side which was simple. Room was clean and spacious.

Good stay

Customer review rating 5.0/5

C. Families - 04/11/2020 Confirmed reviews ALL

Comfortable, good staff service

Good location

Customer review rating 4.5/5

Norman W. Families - 28/10/2020 Confirmed reviews ALL

it was good to get away from my home environment for a few days. even the weather did not stop me from my stay. If you could add tea making facilities and free shower gels etc, you would be able to charge at least £20 extra.

Dear NORMAN W., We very much appreciate your comments regarding your stay at the ibis budget Swindon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kelly.

Excellent stay love the new rooms!

Customer review rating 5.0/5

Joe M. Couples - 01/10/2020 Confirmed reviews ALL

Excellent stay love the new rooms! Came to checkout the new 2020 bedroom design for Ibis Budget, great little hotel well thought out and executed, great management and staff

Dear JOE M., We very much appreciate your comments regarding your stay at the ibis budget Swindon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kelly.

Well located and comfortable bed

Customer review rating 4.0/5

Simon H. Solo - 18/09/2020 Confirmed reviews ALL

The hotel is very close to the railway station of Swindon. Check in is efficient. The room is well proportioned for a budget hotel. The TV set is large and movable from the wall. The room would be better if there were a small desk or bench.

Dear KICK FAI H., We very much appreciate your comments regarding your stay at the ibis budget Swindon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kelly.

We were well looked after. People were very helpful. Nice, clean place to eat.

Customer review rating 4.5/5

Phil N. D. Couples - 14/09/2020 Confirmed reviews ALL

When we arrived at Ibis the lift had broken. We were given an 'Upgrade' next door (Holiday inn) at no extra cost. Breakfast was nice, plentiful. The staff really looked after us. If we needed to talk to someone, they were always there. Even when we lost our bag. It was a little strange with the workers being in sorting the car park out, but we never had any issues with them. Nicely central for the town centre (a couple of mins walk away)They took on board problems we had, so that they could get helpful things in i.e A shower stool. when we asked for one, they apologised that there wasn't one, but took note to suggest getting a couple in.We went to Swindon to see family, so it gave us a relaxing time, knowing we had a decent place to stay.

Dear P., We very much appreciate your comments regarding your stay at the ibis budget Swindon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kelly.

Good Central location and helpful staff

Customer review rating 4.0/5

Herman M. Couples - 30/08/2020 Confirmed reviews ALL

There was banging noise all night, like there was construction work going on

Dear HERMAN M., We very much appreciate your comments regarding your stay at the ibis budget Swindon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kelly.

Great stay

Customer review rating 4.5/5

Anonymous Couples - 19/08/2020 Confirmed reviews ALL

Very welcoming would recommend

Dear IAN M., We very much appreciate your comments regarding your stay at the ibis budget Swindon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kelly.

Comfortable stay

Customer review rating 3.5/5

Nick C. Solo - 13/08/2020 Confirmed reviews ALL

Comfortable stay . Aircon was a blessing . Clean room .

Dear NICK c., We very much appreciate your comments regarding your stay at the ibis budget Swindon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kelly.

Our most recent 20 reviews