Grand Mercure Yangon Golden Empire 5 stars

TripAdvisor rating 5.0/5 160 reviews
Grand Mercure Yangon Golden Empire
See on a map
+ 23 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?

ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • Unique hotel room design inspired by gemstones Sapphire, Emerald and Ruby

  • Accessible within 20-minute drive from Yangon International Airport and downtown Yangon

  • 7 well-appointed flexible meeting spaces with natural daylight and modern design

  • 2 Ballrooms with unobstructed view of the city, spacious pre-function area and top-of-the line

  • 1 All Day Dining Restaurant, 1 Reception Lounge and 1 Poolside Bar

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • Air conditioned
  • YANGON INT AIRPORTPaying
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
  • Well-being
  • Babysitting on request
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 10 meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Grand Mercure Yangon Golden Empire

1A Corner of Myittar Road and
Thakhin Pho Hla Gyi Road 14 Ward
South Okkalapa Township
11091
yangon
myanmar

Tel: +9517330288

Fax: (+95)17330289

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    YANGON INT AIRPORT At 10km / 6 miles - Shuttle paying

GPS :16.851886, 96.19414

Our accommodations

Find yourself enchanted by the aesthetics, comfort and luxury of these guest rooms inspired by the riches of the Golden Land. Grand Mercure Yangon provides more than the essentials for both business and leisure travellers.

Superior Room with 1 King Bed

  • Max. number of persons: 3
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Deluxe Room with 1 King Bed

  • Max. number of persons: 4
  • Area: From 41
  • Views: Pool side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Deluxe Room with 2 Single Beds

  • Max. number of persons: 4
  • Area: From 41
  • Views: Pool side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Golden Suite with 1 King Bed

  • Max. number of persons: 4
  • Area: From 63
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Ruby Suite with 1 King Bed and 2 Twin Beds

  • Max. number of persons: 6
  • Area: From 95
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Empire Suite with 2 King Beds

  • Max. number of persons: 6
  • Area: From 340
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Our restaurants and bars

FLAVOURS

Type of cuisine: International

Satisfy your cravings anytime of the day with our selection of international and local favorites made from the finest ingredients. Enjoy the freshest catch of the day during our Seafood Buffet set in a modern and stylish ambience.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

KEN POOL BAR

Photo non contractuelle / Strictly non binding

Set in a tranquil environment, the Ken Pool Bar is surrounded by lush, tropical gardens. A perfect place to chill and escape from the frenetic pace of the city. Enjoy Happy Hour by the pool or take your pick from its selection of snacks and beverages.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 881

  • Maximum capacity: 580 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Grand Mercure Yangon Golden Empire

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

209 reviews

tripadvisor

TripAdvisor Rating 5.0/5

160 reviews

awesome staff service EXCEPT THE SPA&MASSAGE

Customer review rating 4.5/5

Judy Families - 20/01/2020 Confirmed reviews ALL

the room was spacious and nice,staff service is awesome.Lovely stay. But never use the spa&massage service.The most unprofessional massage EVER. I chose to do hot stone massage. no shower service at the end of the massage. You just have to walk out feeling greasy. The masseur was cheated on the time duration.finished 10 minutes before it suppose to. Lousy massage, and that's not the worst. I was getting massage int he couple room which I was lying naked on one bed and another bed was empty. During the middle of the session. Another masseur and another chinese lady came in without knocking the door or even asked for permission. I looked and asked why are we sharing the room. The lady play deaf. Then the masseurs started to chat.I was extremely irritated by EVERYTHING. Honestly I was expecting to have a nice lovely, quiet time to relax.But turns out that just ruined my day.

Dear Varissara A. We very much appreciate your comments regarding your stay at the Grand Mercure Yangon Golden Empire. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Traetto Oreste General Manager

Great property with high-class customer experience

TripAdvisor rating 5.0/5

philipp_k_ger Friends getaway - 20/01/2020 TripAdvisor review

Relatively new hotel not too far from the RGN airport. Interesting hotel/room style (see hotel pics) with nice & very clean rooms, huge executive lounge, and pool. What also has to be highlighted are the very customer- and service-oriented employees in all departments that make the guests feeling special and welcomed. Stay clearly exceeded my expectations!

Dear valued guest We very much appreciate your comments regarding your stay at the Grand Mercure Yangon Golden Empire. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Traetto Oreste General Manager

Very good value for the money

Customer review rating 4.5/5

Per N. Solo - 16/01/2020 Confirmed reviews ALL

Nice restaurant, but mosquitoes in the evening ! Very nice pool area and good SPA facilities.

Dear Per N. We very much appreciate your comments regarding your stay at the Grand Mercure Yangon Golden Empire. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Traetto Oreste General Manager

Amazing room and nice facilities, location medium and staff English need improvement

Customer review rating 4.5/5

Raquel Couples - 13/01/2020 Confirmed reviews ALL

Our room was amazing and the service was good! The only problems were: the hotel is far from the city center and we end up not seeing it. The staff English is not very good and because of a misunderstood the staff told my boyfriend that the plug voltage was 110V and he end up burning one of his eletric devices due to this information mistake

Dear Raquel H. We very much appreciate your comments regarding your stay at the Grand Mercure Yangon Golden Empire. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Traetto Oreste General Manager

Comfortable stay

Customer review rating 4.5/5

Saul Y. Solo - 12/01/2020 Confirmed reviews ALL

Service are great and memorable experiences.

Dear valued guest We very much appreciate your comments regarding your stay at the Grand Mercure Yangon Golden Empire. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Traetto Oreste General Manager

Lovely experience in a reasonable price

Customer review rating 4.5/5

Aliaksandr Friends - 09/01/2020 Confirmed reviews ALL

Smiling and very helpful staff, well-maintained hotel, clean, interesting interior, delicious food. The guy at the pool bar (Nyi Nyi) prepared for us the mind-blowing cocktails. Highly recommended!

Dear Aliaksandr K. We very much appreciate your comments regarding your stay at the Grand Mercure Yangon Golden Empire. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Traetto Oreste General Manager

Excellent service n products

Customer review rating 4.5/5

Ade F. Business - 06/01/2020 Confirmed reviews ALL

It was excellent experince, since i arrived at grand mercure hotel golden empire, staff comcierge or bellmen very welcome, and assisst me went to front desk. After I reach front desk, all staffs very welcone. With warm smilling to me. During check in, I had small cased, my booking by website didnot reccipect from hotel, but Duty Manager gave me solution with best way. Without I waiting so long. The room i stayed the best luxcury, with theme golden mix green. Very comfortable. During had breakfast all staff service at restaurant, all chef and assist Manager very welcome, and helpfull, and all buffet was amazing taste, I like the buble Bird Nest, because I have never taste that one. And set up table perfectly, with cleanlines. I was enjoyble during stay at Grand Mercure Hotel Golden Empire, It so recommended for all traveler holidays and bussinessman. Thank you very much ... Best regards, Ade F.

Dear Ade F. We very much appreciate your comments regarding your stay at the Grand Mercure Yangon Golden Empire. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Traetto Oreste General Manager

Great management

Customer review rating 4.5/5

Felix F. Couples - 31/12/2019 Confirmed reviews ALL

Staff was superb and attentive except for the issue in the SPA which was well handled by the Hotel Manager. The other thing is, we asked for a late check out and we were told it would cost us 42 dollars. We thought that was excessive for staying an extra 2 hours.

Dear Clare H. We very much appreciate your comments regarding your stay at the Grand Mercure Yangon Golden Empire. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Traetto Oreste General Manager

Was very nice

Customer review rating 4.5/5

C. S. Business - 17/12/2019 Confirmed reviews ALL

Front, Reception, Housekeeper were all good

Dear S. C. We very much appreciate your comments regarding your stay at the Grand Mercure Yangon Golden Empire. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Traetto Oreste General Manager

Very new hotel. Good service attitude from hotel staff.

Customer review rating 4.5/5

Jocelyn Business - 17/12/2019 Confirmed reviews ALL

Had a really good experience. The hotel staff were helpful. The room is always clean. I liked that I was given a room near the lift. The hotel is new. There is always this little treat next to the bedside table, it was something sweet my colleague and I look forward to when we returned to our rooms, but one out of the 4 nights it was sadly not there. As it was a business trip we didn't get to use the facilities but was aware that the hotel had a swimming pool, sauna and steam bath on the first floor of the hotel.

Dear Jocelyn L. We very much appreciate your comments regarding your stay at the Grand Mercure Yangon Golden Empire. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Traetto Oreste General Manager

Very nice hospitality

Customer review rating 4.5/5

Huong Business - 16/12/2019 Confirmed reviews ALL

All is very nice from small things. The welcome set, the setup of the room everyday, the food in the restaurant. And one thing is mosquitos in the swimming pool and in the restaurant.

Dear Thi H. We very much appreciate your comments regarding your stay at the Grand Mercure Yangon Golden Empire. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Traetto Oreste General Manager

First class Hotel. Excellent service.

Customer review rating 4.5/5

Vito Solo - 14/12/2019 Confirmed reviews ALL

I thoroughly enjoyed my stay at the Grand Mercure Yangon Golden Empire Hotel. The staff was excellent and the manager were very FRIENDLY and ver HELPFUL. I highly recommend this hotel to anyone who is visiting Yangon.

Dear Vito K. We very much appreciate your comments regarding your stay at the Grand Mercure Yangon Golden Empire. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Traetto Oreste General Manager

Stunning hotel

Customer review rating 4.5/5

Cameron S. Couples - 10/12/2019 Confirmed reviews ALL

Golden suite was beautiful, can not wait to come back

Dear Cameron S. We very much appreciate your comments regarding your stay at the Grand Mercure Yangon Golden Empire. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Traetto Oreste General Manager

Exceeds expectations in many ways, here are a few suggestions for an even better stay

Customer review rating 4.5/5

Kelli M. Couples - 10/12/2019 Confirmed reviews ALL

First of all, our appreciation to the wonderful staff, including Ei Zar at Flavours, Teddy at the reception, and the morning breakfast supervisor (don't know his name). They are courteous and attentive. A company's best asset is the staff. The bedrooms are modern and clean, and the housekeeping staff is always ready to assist. Suggestions for improving the room... the blind for the bathroom does not afford any privacy when the light is on in the bathroom. And at night, if the light in the bath is turned on, it disturbs the other person who is sleeping. It could be addressed by a blackout shade, or a night light in the bathroom. The decor is very stylish, but the stool at the desk is not conducive for working. Perhaps, a regular office chair upon request would solve the problem. The breakfast buffet is excellent, with choices for international and local guests. The complimentary water, coffee and wifi are all very much appreciated. (This is especially true, after being irritated by the nickel and diming of US hotels such as the Loews, Ritz Carltons, Conrad Hiltons and JW Marriotts.) The spa is beautiful and spacious, but the staff seem frazzled, and it does diminish the experience - especially the chatter through the curtains during the massage. Overall, I am very happy with Grand Mercure, and would stay here again.

Dear Kelli M. We very much appreciate your comments regarding your stay at the Grand Mercure Yangon Golden Empire. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Traetto Oreste General Manager

Mixed feelings

Customer review rating 4.5/5

Jason G. Families - 10/12/2019 Confirmed reviews ALL

Grand Mecure Yangon has great facilities, gorgeous rooms and pleasant staff. However, your staff seemed reluctant to go the extra mile for simple requests. For example, extra bottles of drinking water in the room. Also, I am an ACCOR Gold member and at check in, the hotels I stayed at will usually offer all the guests in the room welcome drinks. However, at this hotel, I and only I was given a welcome drink. When I requested the complimentary welcome drink for my wife and daughter, the staff said it was the hotel’s policy that only the card holder gets the drink. While these are small issues, it makes me wonder why a hotel with such a grand facade and luxurious fittings in the room is so stingy when it comes to small requests?

Dear Seng G. We very much appreciate your comments regarding your stay at the Grand Mercure Yangon Golden Empire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Traetto Oreste General Manager

The room was nice but the restaurant was one of the worse I've been to in Yangon

Customer review rating 4.5/5

D S. Business - 10/12/2019 Confirmed reviews ALL

Checkin experience was fairly straightforward and staff were polite and friendly, helpful. The room was nice overall, comfortable and clean. The TV in the room didn't work so well and the picture reception was poor but not such a big deal. The water pressure in the shower was terrible so having a comfortable hot shower was impossible. Otherwise comfy enough. Decided to try the restaurant for dinner - big mistake. Main courses came out before starters. Pizza was the worst I've ever tasted. Absolutely don't order it. The pizza base was one of those disgusting cheap frozen premade things. The chicken Satay was cold and didn't come with satay sauce. The crispy fried squid took about 40 minutes to appear and was very oily and coated in far too much batter. The seafood in the seafood clay pot was not fresh and brought my partner out in a rash. The only thing we ordered which was nice was the Burmese chicken salad, which tasted great. Even the Myanmar draft beer was flat and not really chilled properly. After 10 years in Myanmar, this was without a doubt the worst hotel restaurant experience I've had. The food was ridiculously overpriced, given the standard. Disgusting. In the morning I had a meeting early - went to get breakfast just before 10am but they stopped serving. If room only, then not a bad place to stay, but as far as dining goes, it's really of a very low standard - surprised that this is an Accor hotel, to be honest.

Dear Darren S. We very much appreciate your comments regarding your stay at the Grand Mercure Yangon Golden Empire. Besides many good rating you've given, we notice that some of our service aspect did not meet your expectation, please accept our sincere apology. We will ensure to share this feedback with our team member and provide better training to improve our guest services while maintaining the professional skills. In the meantime, provide better solution for the issue you have mentioned. Thank you again for sharing your experience, and we hope you will give us another chance to better serve you in the future. Sincerely, Traetto Oreste General Manager
Customer review rating 4.5/5

Grace Families - 03/12/2019 Confirmed reviews ALL

The hotel staff is excellent ,mini bar fridge not cold at all , bathrooms facilities and Housekeeping need to improve, see the cockroach in Cupboard, overall is not what we expected

Dear Grace Yaw S. Thank you for taking the time to tell us about your experience at the Grand Mercure Yangon Golden Empire. I am sorry that aspects of your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measurements in accordance with the management team to address the problems that you have mentioned. I would appreciate if you can give us time to study further the case and revert to you once having a solid explanation. Please accept my apologies for this shortfall in service delivery you experienced. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely yours, Traetto Oreste General Manager

Good bed

Customer review rating 4.5/5

B. Business - 03/12/2019 Confirmed reviews ALL

In my point of view : Food menu isn't interested and price a bit high.

Dear Bhumiruch B., We very much appreciate your comments regarding your stay at the Grand Mercure Yangon Golden Empire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

good

Customer review rating 4.5/5

David W. Friends - 02/12/2019 Confirmed reviews ALL

good

Dear Te-Wei W. We very much appreciate your comments regarding your stay at the Grand Mercure Yangon Golden Empire. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Traetto Oreste General Manager

A good, well-run hotel with friendly helpful staff

Customer review rating 4.5/5

Greg Solo - 30/11/2019 Confirmed reviews ALL

Good arrival experience, nice room upgrade (platinum member) good room service. Dinner was a slight mixed bag - very good Myanmar chicken salad, but dull overcooked lamb, very limited wine choice.

Dear Gregory P. We very much appreciate your comments regarding your stay at the Grand Mercure Yangon Golden Empire. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Traetto Oreste General Manager
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in yangon