Grand Mercure Yangon Golden Empire 5 stars

Customer review rating 4.5/5 225 reviews
Grand Mercure Yangon Golden Empire
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Hotel extras

  • Unique hotel room design inspired by gemstones Sapphire, Emerald and Ruby

  • Accessible within 20-minute drive from Yangon International Airport and downtown Yangon

  • 7 well-appointed flexible meeting spaces with natural daylight and modern design

  • 2 Ballrooms with unobstructed view of the city, spacious pre-function area and top-of-the line

  • 1 All Day Dining Restaurant, 1 Reception Lounge and 1 Poolside Bar

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • Air conditioned
  • YANGON INT AIRPORTPaying
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
  • Well-being
  • Babysitting on request
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 10 meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Grand Mercure Yangon Golden Empire

1A Corner of Myittar Road and
Thakhin Pho Hla Gyi Road 14 Ward
South Okkalapa Township
11091
yangon
myanmar

Tel: +9517330288

Fax: (+95)17330289

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    YANGON INT AIRPORT At 10km / 6 miles - Shuttle paying

GPS :16.851886, 96.19414

Our accommodations

Find yourself enchanted by the aesthetics, comfort and luxury of these guest rooms inspired by the riches of the Golden Land. Grand Mercure Yangon provides more than the essentials for both business and leisure travellers.

Superior Room with 1 King Bed

  • Max. number of persons: 3
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)
Accessible room

Deluxe Room with 1 King Bed

  • Max. number of persons: 4
  • Area: From 41
  • Views: Pool side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)
Accessible room

Deluxe Room with 2 Single Beds

  • Max. number of persons: 4
  • Area: From 41
  • Views: Pool side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Golden Suite with 1 King Bed

  • Max. number of persons: 4
  • Area: From 63
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Ruby Suite with 1 King Bed and 2 Twin Beds

  • Max. number of persons: 6
  • Area: From 95
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Empire Suite with 2 King Beds

  • Max. number of persons: 6
  • Area: From 340
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Our restaurants and bars

FLAVOURS

Type of cuisine: International

Satisfy your cravings anytime of the day with our selection of international and local favorites made from the finest ingredients. Enjoy the freshest catch of the day during our Seafood Buffet set in a modern and stylish ambience.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

KEN POOL BAR

Photo non contractuelle / Strictly non binding

Set in a tranquil environment, the Ken Pool Bar is surrounded by lush, tropical gardens. A perfect place to chill and escape from the frenetic pace of the city. Enjoy Happy Hour by the pool or take your pick from its selection of snacks and beverages.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 881

  • Maximum capacity: 580 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Grand Mercure Yangon Golden Empire

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

225 reviews

tripadvisor

TripAdvisor Rating 5.0/5

167 reviews

Amazing service.

Customer review rating 4.5/5

Sannie Friends - 10/02/2020 Confirmed reviews ALL

We arrived early in the morning from bagan and we expected already to check in at 12noon because the reservation send an email to me that, the earliest check in with out charges is 12noon. But after breakfast me and my friends staying beside the pool while waiting for our room julie from reception approached us and informed that the room is ready @10:00am. We appreciates this gesture because were tired from a long bus ride. And also thank you for cristy to make an effort to send the birthday cake in our room. Thank you again.

Dear Sannie L. We very much appreciate your comments regarding your stay at the Grand Mercure Yangon Golden Empire. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Traetto Oreste General Manager

Nice experience

Customer review rating 4.5/5

K C. Friends - 03/02/2020 Confirmed reviews ALL

The food was great. The Services in the Restaurant, lunges and the bar were top class. The cleaning of room and toilets could be improved.

Dear C. K. We very much appreciate your comments regarding your stay at the Grand Mercure Yangon Golden Empire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Traetto Oreste General Manager

Good stay

Customer review rating 4.5/5

Phyo A. Solo - 03/02/2020 Confirmed reviews ALL

Staff are very friendly and room is extremely comfort.

Dear Pyae Phyo A. We very much appreciate your comments regarding your stay at the Grand Mercure Yangon Golden Empire. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Traetto Oreste General Manager

Nice Stay

Customer review rating 4.5/5

Chi Y. Business - 03/02/2020 Confirmed reviews ALL

It was my first time stay in Grand Mercure in Yangon. I enjoyed my stay and services is super. Will stay there again for my next trip.

Dear Chi Y. We very much appreciate your comments regarding your stay at the Grand Mercure Yangon Golden Empire. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Traetto Oreste General Manager

Excellent Stay

Customer review rating 4.5/5

Satya P. A. Friends - 31/01/2020 Confirmed reviews ALL

The GM and Mr. Costa were very co-operative. The staff was very cordial. Overall stay was excellent The food was good and chef was always co-operative .

Dear Satya A. We very much appreciate your comments regarding your stay at the Grand Mercure Yangon Golden Empire. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Traetto Oreste General Manager

Good Stay

Customer review rating 4.5/5

Bhuwneshwer S. Families - 31/01/2020 Confirmed reviews ALL

Restaurant was good, Humble staff.

Dear Bhuwenshwer S. We very much appreciate your comments regarding your stay at the Grand Mercure Yangon Golden Empire. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Traetto Oreste General Manager

Need to improve on Service

Customer review rating 4.5/5

Hola A. Solo - 29/01/2020 Confirmed reviews ALL

There was some misunderstanding on the system. I booked my stay which include breakfast but when I arrive at the restaurant for breakfast, they told me that my room was without breakfast stay and they proceed to charge me for breakfast. After breakfast, I checked with the front desk and after checking, they confirm my stay include breakfast. Such incident shouldn't have happened. Alittle disappointed on this area. Need to improve on the communication.

Dear Hola A. We very much appreciate your comments regarding your stay at the Grand Mercure Yangon Golden Empire. Besides many good rating you've given, we notice that some of our service aspect did not meet your expectation, please accept our sincere apology. We will ensure to share this feedback with our team member and provide better training to improve our guest services while maintaining the professional skills. In the meantime, provide better solution for the issue you have mentioned. Thank you again for sharing your experience, and we hope you will give us another chance to better serve you in the future. Sincerely, Traetto Oreste General Manager

Too far from the city (recommendation organise a shuttle bus to city twice a day..)

Customer review rating 4.5/5

Ray Solo - 27/01/2020 Confirmed reviews ALL

In a nutshell, the staff were very nice, polite and helpful. Other points I would like to mention for improvement: 1. The pool area lacked atmosphere ie. not inviting, for example minimal trees/palm trees, wall not high enough, could hear dogs barking and fighting outside. In the 5 times I visited the pool, the only other person was a staff member. In comparison to other Accor hotels e.g. In Thailand I was at one Accor Hotel and the pool area was filled with guests. You need to do something to invite them to use facilities and thus spend money on drinks and food (whilst at pool); 2. The F & B managers are great, only one issue at restaurant: Chefs need to be more attentive to the servery area, for example on one morning I noted two black hairs on one omelette; 3. Other Hotels have a tours company or companies that leave cards on a board at the Hotel and so guests can call them to arrange for them to attend Hotel to discuss tours. This was not to be found at this Hotel; 4. The head concierge (Teddy) was great, helpful and able to provide guests advice on things to see and do. His English skills are commendable; and 5. Reception staff are nice, pleasant and helpful, however, maybe need to do a English course to help them when dealing with English speaking guests. Maybe Teddy can provide them some basic skills.

Dear Raymond E. We very much appreciate your comments regarding your stay at the Grand Mercure Yangon Golden Empire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Traetto Oreste General Manager

Great feeling when at the Grand Mercure Yangon

Customer review rating 4.5/5

Adib K. Business - 25/01/2020 Confirmed reviews ALL

This Grand Mercure Yangon have raised the level of service to the highest level : the Too Management of the Hotel makes me feel ownership of this property and I can do anything I want. Never seen any care like that . Thank you Grand Mercure

Dear Adib K. We very much appreciate your comments regarding your stay at the Grand Mercure Yangon Golden Empire. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Traetto Oreste General Manager

awesome staff service EXCEPT THE SPA&MASSAGE

Customer review rating 4.5/5

Judy Families - 20/01/2020 Confirmed reviews ALL

the room was spacious and nice,staff service is awesome.Lovely stay. But never use the spa&massage service.The most unprofessional massage EVER. I chose to do hot stone massage. no shower service at the end of the massage. You just have to walk out feeling greasy. The masseur was cheated on the time duration.finished 10 minutes before it suppose to. Lousy massage, and that's not the worst. I was getting massage int he couple room which I was lying naked on one bed and another bed was empty. During the middle of the session. Another masseur and another chinese lady came in without knocking the door or even asked for permission. I looked and asked why are we sharing the room. The lady play deaf. Then the masseurs started to chat.I was extremely irritated by EVERYTHING. Honestly I was expecting to have a nice lovely, quiet time to relax.But turns out that just ruined my day.

Dear Varissara A. We very much appreciate your comments regarding your stay at the Grand Mercure Yangon Golden Empire. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Traetto Oreste General Manager

Great property with high-class customer experience

TripAdvisor rating 5.0/5

philipp_k_ger Friends getaway - 20/01/2020 TripAdvisor review

Relatively new hotel not too far from the RGN airport. Interesting hotel/room style (see hotel pics) with nice & very clean rooms, huge executive lounge, and pool. What also has to be highlighted are the very customer- and service-oriented employees in all departments that make the guests feeling special and welcomed. Stay clearly exceeded my expectations!

Dear valued guest We very much appreciate your comments regarding your stay at the Grand Mercure Yangon Golden Empire. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Traetto Oreste General Manager

Very good value for the money

Customer review rating 4.5/5

Per N. Solo - 16/01/2020 Confirmed reviews ALL

Nice restaurant, but mosquitoes in the evening ! Very nice pool area and good SPA facilities.

Dear Per N. We very much appreciate your comments regarding your stay at the Grand Mercure Yangon Golden Empire. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Traetto Oreste General Manager

Amazing room and nice facilities, location medium and staff English need improvement

Customer review rating 4.5/5

Raquel Couples - 13/01/2020 Confirmed reviews ALL

Our room was amazing and the service was good! The only problems were: the hotel is far from the city center and we end up not seeing it. The staff English is not very good and because of a misunderstood the staff told my boyfriend that the plug voltage was 110V and he end up burning one of his eletric devices due to this information mistake

Dear Raquel H. We very much appreciate your comments regarding your stay at the Grand Mercure Yangon Golden Empire. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Traetto Oreste General Manager

Comfortable stay

Customer review rating 4.5/5

Saul Y. Solo - 12/01/2020 Confirmed reviews ALL

Service are great and memorable experiences.

Dear valued guest We very much appreciate your comments regarding your stay at the Grand Mercure Yangon Golden Empire. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Traetto Oreste General Manager

Lovely experience in a reasonable price

Customer review rating 4.5/5

Aliaksandr Friends - 09/01/2020 Confirmed reviews ALL

Smiling and very helpful staff, well-maintained hotel, clean, interesting interior, delicious food. The guy at the pool bar (Nyi Nyi) prepared for us the mind-blowing cocktails. Highly recommended!

Dear Aliaksandr K. We very much appreciate your comments regarding your stay at the Grand Mercure Yangon Golden Empire. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Traetto Oreste General Manager

Excellent service n products

Customer review rating 4.5/5

Ade F. Business - 06/01/2020 Confirmed reviews ALL

It was excellent experince, since i arrived at grand mercure hotel golden empire, staff comcierge or bellmen very welcome, and assisst me went to front desk. After I reach front desk, all staffs very welcone. With warm smilling to me. During check in, I had small cased, my booking by website didnot reccipect from hotel, but Duty Manager gave me solution with best way. Without I waiting so long. The room i stayed the best luxcury, with theme golden mix green. Very comfortable. During had breakfast all staff service at restaurant, all chef and assist Manager very welcome, and helpfull, and all buffet was amazing taste, I like the buble Bird Nest, because I have never taste that one. And set up table perfectly, with cleanlines. I was enjoyble during stay at Grand Mercure Hotel Golden Empire, It so recommended for all traveler holidays and bussinessman. Thank you very much ... Best regards, Ade F.

Dear Ade F. We very much appreciate your comments regarding your stay at the Grand Mercure Yangon Golden Empire. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Traetto Oreste General Manager

Great management

Customer review rating 4.5/5

Felix F. Couples - 31/12/2019 Confirmed reviews ALL

Staff was superb and attentive except for the issue in the SPA which was well handled by the Hotel Manager. The other thing is, we asked for a late check out and we were told it would cost us 42 dollars. We thought that was excessive for staying an extra 2 hours.

Dear Clare H. We very much appreciate your comments regarding your stay at the Grand Mercure Yangon Golden Empire. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Traetto Oreste General Manager

Was very nice

Customer review rating 4.5/5

C. S. Business - 17/12/2019 Confirmed reviews ALL

Front, Reception, Housekeeper were all good

Dear S. C. We very much appreciate your comments regarding your stay at the Grand Mercure Yangon Golden Empire. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Traetto Oreste General Manager

Very new hotel. Good service attitude from hotel staff.

Customer review rating 4.5/5

Jocelyn Business - 17/12/2019 Confirmed reviews ALL

Had a really good experience. The hotel staff were helpful. The room is always clean. I liked that I was given a room near the lift. The hotel is new. There is always this little treat next to the bedside table, it was something sweet my colleague and I look forward to when we returned to our rooms, but one out of the 4 nights it was sadly not there. As it was a business trip we didn't get to use the facilities but was aware that the hotel had a swimming pool, sauna and steam bath on the first floor of the hotel.

Dear Jocelyn L. We very much appreciate your comments regarding your stay at the Grand Mercure Yangon Golden Empire. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Traetto Oreste General Manager

Very nice hospitality

Customer review rating 4.5/5

Huong Business - 16/12/2019 Confirmed reviews ALL

All is very nice from small things. The welcome set, the setup of the room everyday, the food in the restaurant. And one thing is mosquitos in the swimming pool and in the restaurant.

Dear Thi H. We very much appreciate your comments regarding your stay at the Grand Mercure Yangon Golden Empire. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Traetto Oreste General Manager
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