Pullman Rotorua 5 stars

Customer review rating (ALL Rating) 4.4/5 1,835 reviews

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Description

Hotel extras

  • Steps away from bars restaurants & shopping

  • Close to geothermal hot springs

  • Vibrant & contemporary dining at Barrel & Co Bar and Grill with fresh and local produce

  • Bright, flexible space for effective events

Our accommodation(s)

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Hotel location

Pullman Rotorua

1135 Arawa St
3010 ROTORUA
New Zealand

GPS:-38.134659, 176.252605

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Barrel & Co. Bar and Grill

Farm-to-table cooking that centres around an intimate open kitchen with a welcoming sense of theatre. Barrel & Co. is our cosmopolitan brasserie looking onto Arawa Street.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,835 reviews

TripAdvisor Rating  4.0/5  325 reviews

Certificate of excellence 2024

Comfortable and convenient

Customer review rating 4.0/5

Claudia Couples - Confirmed reviews ALL

Stayed 5 nights. Conveniently located to downtown restaurants and surrounding attractions. Buffet breakfast had lots of choices. Was disappointed that in-house restaurant could not accommodate us for dinner the first night when we arrived tired and hungry after delayed flights and did not want to have to go find someplace to eat. Valet parking (only real choice) was expensive but valet service was excellent and quick.

Good Stay

Customer review rating 4.5/5

Pradeep M. Business - Confirmed reviews ALL

Fantastic as usual, not sure why you need my credit card details and drivers license if I am an Accor Plus member

Great Location

TripAdvisor rating 4.0/5

LindaR924 Friends getaway - TripAdvisor review

We stayed one night in a city view twin room on level 4. Beds very comfortable. Room huge and quiet. Bathroom now private due to the addition of an extra door which closes quietly. Check in quick and easy. No complimentary upgrade offered, I'm platinum member. We received the gold card for free snacks and drinks, they kindly allowed me to enjoy sparkling wine too. Restaurant staff amazing. Moved to Novotel due to no pool facilities here, staff flexible again with this. Enjoyed it here however prefer Novotel. Enjoyed a free 3 tier welcome platter too

Dear LindaR924, Thank you for sharing your experience :) We're delighted to hear you had a comfortable stay and appreciated our spacious rooms, smooth check-in, and amazing restaurant staff. We truly value our Platinum members and appreciate your feedback. While we understand your preference for pool facilities, we’re glad you still enjoyed your time with us, including the welcome platter and flexible service. We hope to have the opportunity to welcome you back again in the future! WArm Regards, Kaushi Fernando

Breakfast Done Right, Thanks to Tracy!

TripAdvisor rating 5.0/5

Kurt M TripAdvisor review

Tracy at the Pullman doesn’t just serve breakfast—she owns it. Coffee flows, plates stay full, and her service comes with the perfect mix of efficiency and personality. Great service on 31/1/25, even though it was busy! Five stars, Tracy. You’re a legend.

Dear O6507TOkurtm, Thank you for your fantastic review :) We couldn’t agree more—Tracy truly is a star, and we’re thrilled to hear that her service made such a great impression. She takes pride in making every guest’s experience special, and we’ll be sure to pass along your kind words. We look forward to welcoming you back again soon! ⭐️ Warm Regards, Kaushi Fernando

Great hotel brill central location

Customer review rating 4.5/5

Gilly S. Friends - Confirmed reviews ALL

Loved the hotel, location and amenities

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Other web-users rate our hotel

  • 866 reviews 8.4/10 Location
  • 1,394 reviews 7.7/10 Room
  • 1,316 reviews 8.5/10 Service
  • 16 reviews 6.9/10 WiFi
  • 413 reviews 7.4/10 Cleanliness
  • 348 reviews 7.1/10 Breakfast
  • 312 reviews 4.1/10 Value
  • 305 reviews 8.6/10 Vibe

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