Pullman Rotorua 5 stars

Customer review rating (ALL Rating) 4.5/5 1,442 reviews

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Description

Hotel extras

  • Steps away from bars restaurants & shopping

  • Close to geothermal hot springs

  • Vibrant & contemporary dining at Barrel & Co Bar and Grill with fresh and local produce

  • Bright, flexible space for effective events

Our accommodation(s)

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Hotel location

Pullman Rotorua

1135 Arawa St
3010 ROTORUA
New Zealand

GPS:-38.134659, 176.252605

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Barrel & Co. Bar and Grill

Farm-to-table cooking that centres around an intimate open kitchen with a welcoming sense of theatre. Barrel & Co. is our cosmopolitan brasserie looking onto Arawa Street.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,442 reviews

TripAdvisor Rating  4.1/5  381 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Tomlyn M. Families - Confirmed reviews ALL

Your staff is very nice

Dear Tomlyn, Thank you for your kind words regarding our team members. We are delighted to hear that you had a positive experience with our staff. Your feedback is greatly appreciated and motivates us to continue delivering excellent service. Kind regards, Robert Andren General Manager

Five star experience

TripAdvisor rating 5.0/5

Navigator38070146837 TripAdvisor review

The food and service was excellent. My husband and I had the scotch steak and chicken. Tender and delicious. Service staff were very attentive and food can out in a timely manner. Will definitely come again.

Dear Navigator38070146837, Thank you for your lovely review :) We’re delighted to hear you, and your husband enjoyed the scotch fillet and chicken breast. We’re also pleased our team provided attentive service and that your meals arrived in a timely manner. We truly appreciate your kind words and look forward to welcoming you back again soon. Warm Regards, Kaushi Fernando Front of House Manager Pullman Rotorua

Average Hotel & Stay

TripAdvisor rating 4.0/5

970lucye TripAdvisor review

This hotel was conveniently located for us but missed the mark. Very generic decor, service was average and amenities poor. Rooms spacious but some wear and tear. Breakfast not great - food poor and very chaotic.

Customer review rating 4.5/5

Steven M. Couples - Confirmed reviews ALL

Great room/restaurant and your staff hospitality.

Dear Steven, Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our central location, the room, restaurant, and the hospitality provided by our staff. Your satisfaction is our priority. Kind regards, Robert Andren General Manager

Customer review rating 4.5/5

Ronald &. J. B. Couples - Confirmed reviews ALL

We enjoyed it except for the smell which still permeated our room.

Dear Ronald &. J. B., Thank you for your feedback regarding your recent stay. I am pleased to hear that you found our location and comfort satisfactory. Unfortunately the sulphur smell enter buildings through ventilation and other openings and it is particularly present when the wind blows from the lake to the hotel. Kind regards, Robert Andren General Manager

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Other web-users rate our hotel

  • 691 reviews 8.5/10 Location
  • 1,103 reviews 8/10 Room
  • 1,005 reviews 8.4/10 Service
  • 14 reviews 4.9/10 WiFi
  • 362 reviews 7.3/10 Food
  • 314 reviews 7.4/10 Breakfast
  • 303 reviews 7.8/10 Cleanliness
  • 250 reviews 4.3/10 Value

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