Customer review rating 4.3/5 2,623 reviews
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Prime location in the center of Belém do Pará
Hotel with pool and spa
Restaurant with regional and international cuisine
Convention Center for up to 600 people
Free WiFi available throughout the hotel
Check-in from 14h00
Check out up to 12h00
Paying
Av Nazare 375
66035115
belem
brazil
Check-in from 14h00
Check out up to 12h00
VAL DE CANS At 11km / 6 miles
GPS :-1.45291837, -48.489265255
Number of meeting rooms: 12
Maximum size: 633 m²
Maximum capacity: 600 people
Maximum banquet capacity: 600 people
100% genuine reviews from our guests
Find out moreCOVID19
Antonio B. Business - 17/12/2020 Confirmed reviews ALL
The hotel has been my priority stay in Belem, some improvements (rooms and food wise). Personnel The Old Team are great and the new comers, need some Relationship technics).
Well Located
Antonio B. Business - 02/11/2020 Confirmed reviews ALL
The hotel is well located and The Team has a great attitude.
Inadequate Room temperature plus other issues
Zaki N. Business - 17/10/2020 Confirmed reviews ALL
Comfortable experience except for: 1) Inefficient Central air conditioning. Room temperature doesn't go below 77 degrees. 2) Hotel offers a good quality coffee machine but without paper filters and with a disgusting instant coffee instead of a good Brazilian regular coffee (makes no sense to me) 3) Although in Brazil 99% of the cities have regular 110V supply, in Belem the voltage supplied is 220V, including in the hotel rooms. It took two days for the hotel to arrange a simple 220/110 transformer so I could plug my bathroom appliances.
Belem - Grand Mercure
X7399TBandrew Business - 04/03/2020 TripAdvisor review
Very nice place, very clean, helpful and friendly staff. Service was excellent, good location. Wife connection was good, restaurant was nice but no vegan options except salad. Next time travel to Belem I will choose same place.
Well located
Raphael Solo - 22/02/2020 Confirmed reviews ALL
I had an amazing stay at the hotel. The staff at reception of the hotel was the best encountered in so may years. I want to say that I was greeted the moment that I opened the door of the taxi. As I walked towards the reception Sergio stopped doing what he was doing and focused on my needs and checked me in breaking all the protocols of late check in for a room. He went above and beyond to get me a room right away after talking to his manager and explaining that I came from a long trip and I was tired. That kindness meant so much for me because i was tired and had surgery 10 days ago. I also wanted to say that every person at your staff was kind, polite and I felt completely at home. I call this gesture a gift of a decent human being and a top professional!
Our most recent 20 reviews
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