Grand Mercure Belém do Pará

Grand Mercure Belém do Pará 5 stars

Customer review rating (ALL Rating) 3.9/5 804 reviews

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Description

Hotel extras

  • Prime location in the center of Belém do Pará

  • Hotel with pool and spa

  • Restaurant with regional and international cuisine

  • Convention Center for up to 600 people

  • Free WiFi available throughout the hotel

Hotel location

Grand Mercure Belém do Pará

Av Nazare 375
66035115 BELEM
Brazil

  • By plane

    VAL DE CANS At 11km / 6 miles

GPS:-1.45291837, -48.489265255

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms

RESTAURANTE BACCALA

The Baccalá restaurant offers the best in national, regional and international cuisine. It serves a full buffet breakfast, a delicious lunch and an à la carte service at dinner. On Saturdays, guests can enjoy our famous feijoada.

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  804 reviews

TripAdvisor Rating  4.0/5  214 reviews

location Ok - rooms below expectation - communication difficult for foreigners .

Customer review rating 3.5/5

Imro B. Business - Confirmed reviews ALL

understand that the Hotel is old - however some standards should be available Outdated rooms - communication in English with hotel employee almost impossible - very difficult

Well located but need maintance

Customer review rating 2.5/5

Andre P. S. Business - Confirmed reviews ALL

Good hotel with good instalations, but wifi doesn't work definitively. Gym area is quite forgot with several equipaments broken. Bar area doesn't open 24h per day what makes hard to leave hotel early mornig (my flight was schedule for 5am).

It's a 5 star hotel that leaves a lot to be desired.

Customer review rating 1.0/5

Paulo J. V. M. D. C. Families - Confirmed reviews ALL

Hygiene and safety. The way the room was cleaned, with a focus on the bathroom box, everything leads one to believe that it is not sanitized between each stay in the room. I rented two rooms, of the same type, but the one of them What the room advertises is different from what is provided. The room was not cleaned between each stay in the room, but the inside of the room was other. The phone in the room did not work; when I asked for a change, the housekeeper put a device that did not play but played the other device in the bathroom, which she thought was perfectly normal. The fire alarm was not in the room. After much complaint, it was finally installed (it must have been taken from another room, at least the colour indicated it), which led me to conclude that somewhere in the hotel, in case of fire, we would be alerted too late. The minibar made an uncomfortable humming noise, I had to unplug it from the power to get to sleep. It's a 5 star hotel that leaves a lot to be desired.

OK option in Belem

Customer review rating 2.5/5

Alex Business - Confirmed reviews ALL

I stayed at the Grand Mercure on two separate occasions in Belem. The accommodations were decent but not luxurious. I don't know whether it was because of a staff shortage, the staff themselves, or hotel processes, but the check-in process took much too long. And the room keys are very prone to being desensitized, which caused annoyance for my colleagues who stayed there with me.

Bad - insecure

Customer review rating 0.5/5

Anonymous Business - Confirmed reviews ALL

I've sent a email to hotel administrators about a incident. A man call to my room in the middle night. The. Hotel administrators didn't ask my email.

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