Novotel Surfers Paradise 4 stars

Customer review rating (ALL Rating) 4.1/5 4,704 reviews

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Description

Hotel extras

  • Bronze winner in the Deluxe Accommodation category for the 2019 Queensland Tourism Awards

  • Located in the heart of Surfers Paradise, 150m from the beach

  • All Surfers Paradise accommodation rooms have balconies & beautiful ocean or hinterland views

  • Swimming pool, spa, gym, and BBQ facilities

  • Versatile meeting and events venues-wedding ceremony and reception venues available

Our accommodation(s)

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Hotel location

Novotel Surfers Paradise

Cnr of Surfers Paradise Blvd, and Hanlan Street
4217 SURFERS PARADISE
Australia

GPS:-28.0029127, 153.4286896999

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

BLVD Café & Bar

Non contractual photo

Enjoy all day dining from breakfast to dinner and delicious food & beverage items all day in-between.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  4,704 reviews

TripAdvisor Rating  3.5/5  1,376 reviews

Good area handy to beach

Customer review rating 4.5/5

Mel Couples - Confirmed reviews ALL

Very good

Well located, good stay

Customer review rating 4.5/5

Shoyu Families - Confirmed reviews ALL

Our room was a bit dim (lack of general artificial lighting) and we didn't have a desk for doing some work, but otherwise the stay was excellent.

Prime location, enjoyable stay

Customer review rating 4.5/5

Dave Couples - Confirmed reviews ALL

The staff were most helpful and friendly, the room was good and the breakfast buffet was extensive - special mention to the restaurant and bar staff who were continually flat chat but super efficient and attentive

Well located but hotel organisation needs an overhaul

Customer review rating 2.0/5

Anna C. Couples - Confirmed reviews ALL

Our room was ok except balcony door jammed shut and maintenance had to free it. We waited more than 19 minutes and 15 minutes for lifts all through the four days. The tour group that was there should have been accommodated at mealtime in a seperate conference room as it was difficult for other diners to access a table or food as this group were constantly overfilling their plates and leaving most uneaten when they left their table Food was good though and staff very pleasant My main gripe is that the lift mechanisms out of sync and Zi feel when the hotel is busy that big tour groups should be seated in a seperate dining area

Good location

Customer review rating 3.5/5

Karen G. Families - Confirmed reviews ALL

The bathroom door was rotten at the bottom and needs replaced. Also more staff needed on dining room at busy breakfast periods

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Other web-users rate our hotel

  • 2,919 reviews 9.2/10 Location
  • 4,089 reviews 6.5/10 Room
  • 3,047 reviews 7.7/10 Service
  • 140 reviews 4.1/10 WiFi
  • 1,647 reviews 5.5/10 Comfort
  • 1,473 reviews 5.2/10 Cleanliness
  • 1,244 reviews 4.8/10 Amenities
  • 1,061 reviews 7.2/10 Breakfast

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