Mercure Viareggio

Mercure Viareggio 4 estrelas

Nota Tripadvisor 3.5/5 879 comentários

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Extras do hotel

  • Muito perto do mar

  • A cerca de 10 minutos de carro do centro de Viareggio

  • Restaurante aberto ao almoço e jantar

  • Bar com terraço

  • Estacionamento exterior gratuito

Localização do hotel

Mercure Viareggio

Viale Einaudi 11
55049 VIAREGGIO
Itália

GPS:43.890732, 10.234413

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

Em resumo
No local
  • Estacionamento
  • Restaurante
  • Ar condicionado
  • Wi-Fi
  • Pequeno-almoço
  • Bar

GUSTO RESTAURANT

O nosso restaurante Mascagni oferece culinária local e receitas mediterrânicas ao almoço e ao jantar; pode sentar-se no interior ou no terraço junto à piscina. O restaurante aguarda-o com um pequeno-almoço rico pela manhã.

As nossas opções de alojamento

Mobilados num estilo requintado e moderno, os nossos 90 quartos dispõem de uma varanda privativa que oferece muita luz e todo o conforto para a sua estadia em Viareggio. Se quiser algo mais, pode optar pela nossa suite.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

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Classificação do TripAdvisor  3.5/5  879 comentários

Not worth the money.

Nota Tripadvisor 2.0/5

Cruiser09419804900 Famílias - Avaliação com certificação TripAdvisor

Considering the price we paid for this hotel I find it was really poor. Room overlooked the main road and I couldn’t sleep because of the noisy cars. Balcony door really difficult to open not easy at all. Mattresses were terrible needs changing. Breakfast could have been better also.

Stay away !

Nota Tripadvisor 1.0/5

VanessaB78 Friends getaway - Avaliação com certificação TripAdvisor

Upon arriving we were very surprised and disappointed that the pool was closed, apparently for covid reasons. The receptionist told us it was announced when we booked. That’s not the case, only spa & fitness were announced as closed. We chose this hotel precisely because of the pool. Then, there was no coffee making facility in the room. Apparently again because of covid. Well, what about the extremely disgusting and sticky light switches ? What about the remote control ? The rooms weren’t super clean either. We are highly disappointed about our stay and the bad customer service received. We have sent two emails about this but never got an answer back.

Is this really a mercure hotel?

Nota Tripadvisor 1.0/5

paullockyer Couples - Avaliação com certificação TripAdvisor

We we t because of the Mercure name. The hotel is understaffed. Its listjng is misleading. The pool s closed because of Covid. You have to ask for room facilities and the 3rd part onside catering Is barely adequate.. The simple food we ordered was OK,

Be aware

Nota Tripadvisor 2.0/5

V7019OWcamillaa Couples - Avaliação com certificação TripAdvisor

The room was ok, but otherwise the pictures are lying. It’s not nearly as new and shiny as it seems. We got a room on ground floor and only one chair (no table) on the outside even though we ordered a room with balcony and a view. When we asked for an other room they said this was what we had paid for. The pool is closed due to corona restrictions, but other pools in the area are open. The "private" beach costs 30 euro to get an umbrella and two beds.

Expected more from a Mercure hotel

Nota Tripadvisor 1.0/5

davebG9591MC Couples - Avaliação com certificação TripAdvisor

This hotel was a disappointment from the start. Unable to get through on the phone for days when trying to book. Booked through the website with a comment that we were travelling with two small dogs. We have stayed in many Mercure hotels and this one does not compare. The beds like concrete! Mentioned in many reviews the light switches in the rooms sticky and dirty. The beds in an Ibis budget are far better than these. There are no facilities during the day after breakfast. The bar only opens at night. The furniture on the balcony is old with paint falling off. The towel radiator was old and rusty and no drink making facilities in the room. No kettle etc. This was not a cheap hotel with the booking costing 380€ for 4 nights. You expect better for this money and from this brand. There are many things I could continue about the place. The staff work hard but only look after certain guests. There was three tables sat outside drinking from the bar. Two with Italians one was my wife and I. The two tables were given nibbles to eat at the tables while we watched but nothing was brought to us. I normally leave a tip to the room cleaners but the cost for the dogs per night meant that I could not allow myself to. The dogs cost an extra 50€ PER NIGHT!!! For what. L?? There was no extra mess or cleaning. They say pet friendly but with this price they try to remove people to take pets. We are responsible dog owners and ALWAYS clean up after our dogs but again no trash bins for the waste anywhere. So other owners don’t even try to clean up!! The grass around the hotel is used for a a dog toilet by any other owners crazy enough to pay the cost for them in the hotel!! 200€ for two small dogs for 4 nights. Is a crime. The hotel does not want dog owners obviously The only positive is the location

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 309 comentários 8.9/10 Localização
  • 436 comentários 5.2/10 Quarto
  • 284 comentários 6.2/10 Serviço
  • 8 comentários 5.4/10 Internet
  • 248 comentários 3.6/10 Conforto
  • 216 comentários 5.1/10 Pequeno-almoço
  • 203 comentários 4/10 Limpeza
  • 109 comentários 5.9/10 Custo Benefício

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