普吉岛芭东海滩瑞士酒店度假村 5 星

客户意见评级 (ALL 评级) 4.1/5 1,162 评论

+ 12 服务

酒店其他优惠

  • Labelled ALLSAFE

  • Ideal location near Patong Beach's entertainme nt district

  • Authentic Thai spa and fully equipped fitness centre

  • Two outdoor pools, one with a swim-up bar and another on the rooftop

  • Family friendly amenities, including the super vised Kids World

酒店位置

普吉岛芭东海滩瑞士酒店度假村

48 Ruam Jai Road
Patong Beach
KATHU
83150 普吉岛
泰国

传真: (+66)676337003

从 14h00 办理登记入住手续

从 12h00 办理退房手续

  • 乘飞机

    PHUKET INTL AIRPORT 达到 0公里 / 14 英里

GPS:7.887525, 98.293954

酒店服务

办理登记入住手续 - 从 办理退房手续

概要
  • 停车
  • 餐厅
  • 空调
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室

我们的客房

每间宽敞的客房都拥有充满活力的暖色调现代泰式风格设计,配有大办公区和高速上网。

您的会议和活动

我们的会议室

  • 会议室数量:4

  • 最大面积:345 平方米

  • 最大容量:390 个人

  • 最大宴会容量:309 个人

了解更多信息

普吉岛芭东海滩瑞士酒店度假村
的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 4.1/5

1,162 评论

TripAdvisor 评级 4.0/5

1,291 评论

位置好,住得不错

客户意见评级 4.0/5

匿名 家庭住宿 - 02/02/2020 所有已确认评论

方便、舒服

尊敬的 Du J.: 感谢惠赐有关下榻 Swissôtel Resort Phuket Patong Beach 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Alfian Adriansyah Guest Experience Manager Swissotel Resort Phuket Patong Beach

位置好,住的不错

客户意见评级 5.0/5

匿名 家庭住宿 - 01/02/2020 所有已确认评论

2020.1.16-1.22日我去普吉岛游玩,其中在瑞士酒店入住四晚,订的池景房,因为三口之家,与酒店前台沟通,加床没要钱,酒店各方面也都很好,没有像网上说的有蜘蛛,虫子之类的,跟国内酒店一样干净,舒适,点赞,离芭东海滩五分钟距离,非常好,下次去还是会选他家。

尊敬的 Wang Y.: Warm greetings from Phuket! We very much appreciate your comments regarding your stay at the Swissôtel Resort Phuket Patong Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We take pride on having honest and genuine review in our Trip Advisor site, and we would really appreciate it if you would share your stay experience through this link https://www.tripadvisor.com/UserReviewEdit-g297930-d11…-Swissotel_Resort_Phuket_Patong_Beach-Patong_Kathu_Phuket.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alfian Adriansyah Guest Experience Manager Swissotel Resort Phuket Patong Beach

住得不错

客户意见评级 4.0/5

Chenghaichang 家庭住宿 - 01/02/2020 所有已确认评论

如果有私人沙滩就完美了,有一天淋浴水温不热

尊敬的 Chen H.: 感谢惠赐有关下榻 Swissôtel Resort Phuket Patong Beach 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Alfian Adriansyah Guest Experience Manager Swissotel Resort Phuket Patong Beach

適合一家大小住的酒店

客户意见评级 4.0/5

Niki C. 家庭住宿 - 03/01/2020 所有已确认评论

酒店適合有小朋友的家庭渡假,由於我們聖誕節當日入住,酒店的聖誕老人還來房間送禮物,擁抱小朋友,令小朋友有難忘的聖誕節!酒店的兒童樂園服務幾好,裡面的姐姐也很熱心!就是有點小,玩一小時應該就悶了!我們因爲是聖誕節當天,有小小遊戲玩,我們另外給120泰珠畫了一幅顏色畫!一切也不錯,最喜歡天台的游泳池,還在happy hour時間有買一送一,非常好!有渡假感覺!!

尊敬的 Teng C. Pek: 感谢惠赐有关下榻 Swissôtel Resort Phuket Patong Beach 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Alfian Adriansyah Guest Experience Manager Swissotel Resort Phuket Patong Beach

入住感不错哟!.

客户意见评级 4.5/5

Fangliu 情侣住宿 - 25/11/2019 所有已确认评论

挺好的!有问题热情服务。

环境优美,干净卫生

客户意见评级 5.0/5

Qincheng 情侣住宿 - 21/10/2019 所有已确认评论

整体很满意,希望硬件设施内部装修方面能更进一步

客户意见评级 3.5/5

Xuyongzan 情侣住宿 - 18/10/2019 所有已确认评论

我的住店押金为什么没退啊?

Dear Xu Y., We very much appreciate your comments regarding your stay at the Swissôtel Resort Phuket Patong Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding on your credit card deposit, please feel free to write back to us if you haven't receive it until now. Thank you again for sharing your experience, and we hope to welcome you back in the future. Sincerely, Jennifer Ann Cruz Guest Experience Manager

很好

客户意见评级 4.0/5

于. 情侣住宿 - 13/10/2019 所有已确认评论

酒店环境卫生整治,但泳池有点小,服务员态度好,

非常优质的酒店

客户意见评级 4.5/5

张. 朋友住宿 - 03/10/2019 所有已确认评论

位置很好,工作人员让人如沐春风,酒店客房也很不错

如果有海景就更好了

客户意见评级 4.0/5

梁. 朋友住宿 - 23/09/2019 所有已确认评论

酒店较为陈旧 硬件还可以

环境很好,服务也非常不错。

客户意见评级 4.0/5

陈. 朋友住宿 - 28/08/2019 所有已确认评论

酒店的环境很棒,就是房间里的没有毛巾。

客户意见评级 5.0/5

Zhuyixue 情侣住宿 - 14/07/2019 所有已确认评论

很好,很舒适,服务很周到

酒店霉味太大了

客户意见评级 2.0/5

匿名 家庭住宿 - 10/07/2019 所有已确认评论

房内潮湿,霉味过重。上一次住该酒店是几年前了,那时候好像叫D2,这次是第三次易主了。

Dear Zhou J., Thank you for taking the time to tell us about your experience at the Swissôtel Resort Phuket Patong Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Swissôtel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jennifer Ann Cruz Guest Experience Manager

还可以

客户意见评级 4.0/5

杨. 家庭住宿 - 10/07/2019 所有已确认评论

是否因为价格的原因,客房位置不太好,阳台外直接对着走道。另外房卡有时候一次不能打开,要多试两次。马桶不太好用。服务做得相当到位。总体感觉还不错

整体满意

客户意见评级 4.0/5

Summer 家庭住宿 - 11/06/2019 所有已确认评论

整体满意,酒店旁边是酒吧,晚上休息还是有影响的

客户意见评级 5.0/5

夏. 情侣住宿 - 08/06/2019 所有已确认评论

很好,很舒适

干净舒适休闲的一家酒店

客户意见评级 5.0/5

匿名 家庭住宿 - 31/05/2019 所有已确认评论

离海滩很近,早餐很丰盛,泳池设施儿童游乐设施都很棒~

细节服务做的非常不到位,不符合雅高集团的标准!

客户意见评级 2.5/5

朱. 家庭住宿 - 19/05/2019 所有已确认评论

连续两年入住,一年比一年差,床单有污渍房间有各种蚊虫,洁具也不干净。

hotel phukett

Tripadvisor 评级 4.0/5

Judithzhou Family - 18/01/2018 经 TripAdvisor 认证的评论

great position. Fantastic pool on 3rd level Waterfall down 3 levels with spa levels inbetween. Great service especially the maids service 3 Stars - Need a very fluent english speaker to help with difficult problems.

Dear Judithzhou, Thank you for the review of our hotel. Glad you enjoyed the great location and the service. We have actually all front desk employees speaking good English and manager on duty which is 24 hours who speaks also fluent English. Hope to have the chance to welcome you back here in Phuket. Sincerely, Madis Laid Executive Assistant Manager Swissôtel Resort Phuket Patong Beach

Pool Access Rooms Review

Tripadvisor 评级 3.0/5

83chengl Family - 24/12/2017 经 TripAdvisor 认证的评论

We booked 2 pool access rooms (7 nights stay) at this hotel in December 2017 for our first trip to Phuket. The staff members at the hotel were very helpful and courteous. Always have welcoming smiles on their faces. Check-in was smooth and uneventful. Breakfast buffet has a good range of delicious food. We were unable to get connecting rooms unfortunately despite requests in advance and during stay. This hotel is a bit rundown but staff managed to keep the rooms clean as much as they could. Both rooms have a strong musty smell. It is far below the standard of other Swissotels I've stayed in the past. We felt that we could get better rooms in Phuket for the money we paid. Would we come back to this hotel? Only if they improve the conditions in the rooms.

Dear 83chengl, Thank you for taking your valuable time and giving us your feedback. I was happy to learn that you enjoyed our friendly and smiling team members. Indeed we have a good range of food on our breakfast offer. Our apologies that we were unable to give you the connecting rooms. Regarding your comment hotel being bit old then we are going to have full renovation which will cover all guest rooms and public areas. We do hope to welcome you back here in Swissotel Resort Patong for your future stay in Phuket. Thank you for staying us and giving us your comments! Sincerely, Madis Laid Executive Assistant Manager Swissôtel Resort Phuket Patong Beach

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