Swissôtel Resort Phuket Patong Beach 5 stars

Customer review rating 4.1/5 1,151 reviews
Swissôtel Resort Phuket Patong Beach
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Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Public outdoor parking (Nearby)
  • Reduced mobility rooms
  • Services for children
  • Air conditioned
  • Porter
Catering
  • 3 restaurant(s)
  • 3 bar(s)
  • Hot meals
Leisure and activities
  • Services for children
  • Boat excursions
Business services
  • 4 meeting room(s)
  • Congresses/conventions

Hotel location

Swissôtel Resort Phuket Patong Beach

48 Ruam Jai Road
Patong Beach
KATHU
83150
phuket
thailand

Tel: +66676337000

Fax: (+66)676337003

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    PHUKET INTL AIRPORT At 0km / 14 miles

GPS :7.887525, 98.293954

Our accommodations

Decorated with warm and vibrant colours in a contemporary Thai design, each spacious guest room features a large work area with high-speed Internet access.

Swiss Advantage King Pool View

  • Max. number of persons: 5
  • Area: From 42
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Premier King Room

  • Max. number of persons: 4
  • Area: From 32
  • Direct dial telephone

Premier Twin Room

  • Max. number of persons: 4
  • Area: From 32
  • Direct dial telephone

Swiss Signature King Room

  • Max. number of persons: 4
  • Area: From 32
  • Views: City side, Pool side *

* Subject to availability

  • Bathrobe
  • Slippers
  • Direct dial telephone

Premier Twin Pool View Room

  • Max. number of persons: 4
  • Area: From 32
  • Direct dial telephone

Swiss Signature Twin Room

  • Max. number of persons: 4
  • Area: From 45
  • Direct dial telephone

Premier King Pool View Room

  • Max. number of persons: 4
  • Area: From 32
  • Direct dial telephone

Swiss Advantage Twin Pool View

  • Max. number of persons: 5
  • Area: From 42
  • Direct dial telephone

Swiss Advantage King

  • Max. number of persons: 5
  • Area: From 42
  • Direct dial telephone

Swiss Advantage Twin

  • Max. number of persons: 5
  • Area: From 42
  • Direct dial telephone

One Bedroom Suite

  • Max. number of persons: 5
  • Area: From 48
  • Direct dial telephone

Swiss Signature Suite

  • Max. number of persons: 4
  • Area: From 87
  • Direct dial telephone

One Bedroom Family Fun Suite

  • Max. number of persons: 5
  • Area: From 64
  • Direct dial telephone

Family Fun Junior Suite

  • Max. number of persons: 5
  • Area: From 42

Our restaurants and bars

POOL BAR

Type of cuisine: Wine bar

For those who want to stay hydrated and healthy, sparkling mineral water or one of our revitalizing smoothies made from the freshest locally sourced tropical fruit are the ideal choice.

Lunch

11:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

11:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

FLAVOURS

Type of cuisine: International

Our all-day dining restaurant Flavours offers an ever-changing menu of tempting and healthy delights. International à la carte fare is served at lunch, with light and fresh Vitality lunch .

Lunch

11:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

11:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GRAB N' GO

Type of cuisine: International

Always on the go? Why not stop by Grab N' Go located in our lobby and grab a freshly made coffee and deliciously flaky pastry to take along with you on one of your many adventures around.

Lunch

11:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

11:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

EXECUTIVE LOUNGE

Photo non contractuelle / Strictly non binding

On the 7th floor sits our Executive Lounge, the place to host your business associates or just enjoy an informal drink with friends. A round of signature cocktails, all day canapés and a quick game of pool is a great way to unwind in exclusive style.

THE DRUNKEN LEPRECHAUN

Photo non contractuelle / Strictly non binding

If it's a traditional Irish Pub experience you seek, discover your pot of gold (or pint of Guinness) at the end of the rainbow when you visit The Drunken Leprechaun. Enjoy the liveliest music and Entertainment.

DBAR

Photo non contractuelle / Strictly non binding

For a sophisticated pre-dinner cocktail or a late evening nightcap, Dbar is the perfect place to kick back and reflect on your amazing day in paradise. Enjoy your favourite high-end spirits, mixed drinks and cocktails.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 345

  • Maximum capacity: 390 people

  • Maximum banquet capacity: 309 people

Find out more

Our guest reviews for
Swissôtel Resort Phuket Patong Beach

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

1,151 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,282 reviews

FISHING TRIP TO PHUKET

Customer review rating 4.1/5

Carl M. V. Solo - 14/02/2020 Confirmed reviews ALL

Overall a plasent stay. Staff very helpful and professional. My room included access to the lounge, where the food was very, very limited. Maybe due to low occupency. Only one other couple were ever in the lounge.

Lovely staff

Customer review rating 4.1/5

Alex Couples - 07/02/2020 Confirmed reviews ALL

I enjoyed my stay, although I don't think the room had 5 stars quality. All the staff we encountered were happy and very friendly. There are 2 pools but they're both slightly uninspiring and could do with better seats. I found the hotel very noisy, especially in the corridors.

Great location, friendly staff and great breakfast

Customer review rating 4.1/5

Ian C. Solo - 06/02/2020 Confirmed reviews ALL

Excellent

Yes, Agreed.

Customer review rating 4.1/5

Joanne L. L. Families - 06/02/2020 Confirmed reviews ALL

Allocation of Rooms for 3 Nos. (4th Floor) - BAD due to: 1. 1st Room - Was given a handicap room - No door and water flow out (did not change room as a hassle to pack and unpack luggage). 2. 2nd Room - Facing main road - occasionally motor cars/ motor cycle - zoom zoom loudly (did not change room as noise not frequent). 3. 3rd Room - At end facing main road and beside Hard Rock Cafe - FULL BLAST AND NON-STOP MUSIC TILL 2.00 AM nightly. Unbearable and luckily able to change room to 333.

Dear Lee L., Thank you for taking the time to tell us about your experience at the Swissôtel Resort Phuket Patong Beach. I am sorry that your experience somehow did not meet your expectations; please allow me to express my sincerest apologies. I have carefully noted the feedback you have shared, especially concerning to the room allocation which was not pleasant. If this acceptable, in the future please reach me personally so i can arrange something base on your preference. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alfian Adriansyah Guest Experience Manager Swissotel Resort Phuket Patong Beach

Pleasant stay

Customer review rating 4.1/5

Mr A. Friends - 06/02/2020 Confirmed reviews ALL

I had the best time at Swissotel it felt like home

Dear a. M., We very much appreciate your comments regarding your stay at the Swissôtel Resort Phuket Patong Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We take pride on having honest and genuine review in our Trip Advisor site, and we would really appreciate it if you would share your stay experience through this link https://www.tripadvisor.com/UserReviewEdit-g297930-d11…-Swissotel_Resort_Phuket_Patong_Beach-Patong_Kathu_Phuket.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alfian Adriansyah Guest Experience Manager Swissotel Resort Phuket Patong Beach

Was given a room with belcony facing few large aircon compressors

Customer review rating 4.1/5

Et Couples - 19/01/2020 Confirmed reviews ALL

horible belcony

Dear Hock Leong T., Thank you for taking the time to tell us about your experience at the Swissôtel Resort Phuket Patong Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Swissôtel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alfian Adriansyah Guest Experience Manager Swissotel Resort Phuket Patong Beach
Customer review rating 4.1/5

S. R. K. Couples - 16/01/2020 Confirmed reviews ALL

It was Good, The Breakfast serving od eggs is very slow, Rooms are very good, service is execllent Will be good if you can add some Indian cuisines in your La Carte Menu

Dear K. S., We very much appreciate your comments regarding your stay at the Swissôtel Resort Phuket Patong Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Moreover, i have carefully noted the feedback on breakfast serving and the menu you have suggested for our reference and rectification. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Alfian Adriansyah Guest Experience Manager Swissotel Resort Phuket Patong Beach

nice hotel, friendly and helpful staff, good amenities and good location

Customer review rating 4.1/5

Steve A. Families - 11/01/2020 Confirmed reviews ALL

nice hotel, friendly and helpful staff, good amenities and good location

Dear a. D., Warm greetings from Phuket! We very much appreciate your comments regarding your stay at the Swissôtel Resort Phuket Patong Beach. It is always a pleasure to receive positive feedback and your stay was awesomne. I will share your comments with our team. I am sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We take pride on having honest and genuine review in our Trip Advisor site, and we would really appreciate it if you would share your stay experience through this link https://www.tripadvisor.com/UserReviewEdit-g297930-d11…-Swissotel_Resort_Phuket_Patong_Beach-Patong_Kathu_Phuket.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alfian Adriansyah Guest Experience Manager Swissotel Resort Phuket Patong Beach

Hotel is very central placed in Patong, very friendly and helpful staff.

Customer review rating 4.1/5

S D. Couples - 11/01/2020 Confirmed reviews ALL

Our room was a fair size room however, it was a bit grubby and tired looking. We felt it was in need of some refurbishment. Housekeeping was a bit hit and miss with towels and toiletries but when staff were asked, they were more than happy to restock you. Roof top garden was beautiful but again shockingly, the furniture was torn and stained - not very welcoming considering the view and the perfect layout and design - the deterioration let it down. Al staff could not be more helpful and kind (10/10 for staff).

Dear D. J., We very much appreciate your comments regarding your stay at the Swissôtel Resort Phuket Patong Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Moreover, the detailed feedback on our hotel conditions as well as the housekeeping service has been carefully noted for rectification and further concern. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Alfian Adriansyah Guest Experience Manager Swissotel Resort Phuket Patong Beach

Good but could be better

Customer review rating 4.1/5

D. T. Couples - 07/01/2020 Confirmed reviews ALL

Great spacious facilities and rooms. Good breakfast buffet. Great location. One observation... the rooms always smell damp.

Dear T. D., We very much appreciate your comments regarding your stay at the Swissôtel Resort Phuket Patong Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Moreover, i have carefully noted the observation on smelly you have experienced - allow me to extend our sincerest apologize as well. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Alfian Adriansyah Guest Experience Manager Swissotel Resort Phuket Patong Beach

Good City Hotel with excellent location - Service needs improvement at Kidsworld

Customer review rating 4.1/5

R. S. Families - 07/01/2020 Confirmed reviews ALL

Good City Hotel with excellent location - Service needs improvement at Kidsworld

Dear S. R., We very much appreciate your comments regarding your stay at the Swissôtel Resort Phuket Patong Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Moreover, the detailed feedback on our Kidsworld has been carefully noted for our rectification. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Alfian Adriansyah Guest Experience Manager Swissotel Resort Phuket Patong Beach

Good

Customer review rating 4.1/5

B. Families - 04/01/2020 Confirmed reviews ALL

Acceptable cost for service deal

Dear Elatrache B., We very much appreciate your comments regarding your stay at the Swissôtel Resort Phuket Patong Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alfian Adriansyah Guest Experience Manager Swissotel Resort Phuket Patong Beach

Mr.

Customer review rating 4.1/5

D. J. Families - 04/01/2020 Confirmed reviews ALL

Everything was wonderful. From check in to check out. The staff was extremely courteous. When we asked about our room not being what we booked, we were moved to another room immediately They included breakfast as a gesture.

Dear J. D., Warm greetings from Phuket! We very much appreciate your comments regarding your stay at the Swissôtel Resort Phuket Patong Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We take pride on having honest and genuine review in our Trip Advisor site, and we would really appreciate it if you would share your stay experience through this link https://www.tripadvisor.com/UserReviewEdit-g297930-d11…-Swissotel_Resort_Phuket_Patong_Beach-Patong_Kathu_Phuket.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alfian Adriansyah Guest Experience Manager Swissotel Resort Phuket Patong Beach

Mr Ajay T.

Customer review rating 4.1/5

Ajay T. Families - 04/01/2020 Confirmed reviews ALL

Excellent place to stay had a lovely time

Dear T. A., Warm greetings from Phuket! We very much appreciate your comments regarding your stay at the Swissôtel Resort Phuket Patong Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We take pride on having honest and genuine review in our Trip Advisor site, and we would really appreciate it if you would share your stay experience through this link https://www.tripadvisor.com/UserReviewEdit-g297930-d11…-Swissotel_Resort_Phuket_Patong_Beach-Patong_Kathu_Phuket.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alfian Adriansyah Guest Experience Manager Swissotel Resort Phuket Patong Beach

Had a great vacation!

Customer review rating 4.1/5

Suhas M. Families - 02/01/2020 Confirmed reviews ALL

We had a great stay at Swissotel and Ms. Belle (Guest Relations) and Ms. Bee (Travel Desk) helped make our stay even better and more comfortable. The proximity of the hotel to the market area & the beach were also a big plus. Two things I wish were different: the travel site (MakeMyTrip) that I booked through guaranteed an early check-in at 9AM. Even though we arrived at 11AM, we had to wait for close to an hour to get our room. After a long journey with a red-eye flight and with kids, the last thing we want is to wait for a room. Please either honour the committment made through the travel site or ensure that the travel site does not make such claims. I would have been happy to pay for early check-in if required and if I was informed upfront. And two, with so many Indian tourists in Phuket will be good if you can offer a few Indian items on your menu. The parantha served & dal makhni served at breakfast were not at all up to the mark - perhaps you must have an Indian chef. Overall, a great experience and will certainly recommend the hotel to my friends & family.

Dear M. S., Warm greetings from Phuket! We very much appreciate your comments regarding your stay at the Swissôtel Resort Phuket Patong Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team especially Belle & Bee. I am sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Moreover, i apologize on the glitch that happened with confirmation on early check in guarantee with MakeMyTrip. We take pride on having honest and genuine review in our Trip Advisor site, and we would really appreciate it if you would share your stay experience through this link https://www.tripadvisor.com/UserReviewEdit-g297930-d11…-Swissotel_Resort_Phuket_Patong_Beach-Patong_Kathu_Phuket.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alfian Adriansyah Guest Experience Manager Swissotel Resort Phuket Patong Beach

Outstanding entertainment

Customer review rating 4.1/5

Abu Z. M. S. K. Families - 30/12/2019 Confirmed reviews ALL

Nice place, excellent behavior of staffs, room decoration is cool. Requires more light in room.

Another fantastic stay

Customer review rating 4.1/5

Mr. J. J. Business - 30/12/2019 Confirmed reviews ALL

As always, my stay was great. I traveled to Phuket for a busy week of business meetings. My room was orderly, clean and comfy. I really like the addition of munchies you have added to the room (especially the nuts and gummy candies). On the down side, my balcony once again lacked any furniture, so I was unable to use it. It would have been nice to kick back on the terrace and sip a cold drink, but with no chairs or tables, I was out of luck.

4D3N stay with family

Customer review rating 4.1/5

Yap Y. C. Families - 30/12/2019 Confirmed reviews ALL

My kids love the hotel very much and they had a lot of fun time during staying at this hotel. My kids happy then we feel worth. We like the poolside bar, been enjoy a precious moment there.

Excellent service and a great stay

Customer review rating 4.1/5

V. Families - 30/12/2019 Confirmed reviews ALL

I’m very impressed with the service level from the start till the end. Everything was very good and will def come back to stay there. Special mention to the doorman fit who assisted us on 22nd early morning when we had issues with our cab to the airport. Was in a rush and could not thank him properly. Pls convey our thanks. The only feedback I had is on the breakfast which was the same for 5 days but that’s fine, everything else was great!

Happy.

Customer review rating 4.1/5

K. D. Couples - 25/12/2019 Confirmed reviews ALL

We enjoyed our stay at the hotel. Hotel is neat, modern. Lot's of pools to relax and soak up some sun. Friendly staff, very helpful. Some of the best breakfast buffets out of the 4 hotels we stayed at in Thailand Only complaints is our room looked out on a dead balcony. A mural and some pot plants woud have given our room a similar u market feel as the rest of the hotel. Felt like we where staying at the formula 1 hotel in a industrial complex. Never opened the curtains again. Sure this was price per room related.

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