Fairmont Sanur Beach Bali 5 stars

Customer review rating 4.6/5 2,329 reviews
Fairmont Sanur Beach Bali
See on a map
+ 18 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?

ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • World-class all-villa-and-suite resort with 24-hour on-call butler service in Sanur, Bali

  • Great facilities: resort's 50m infinity edge lap pool, kid's club, SPA, and fitness centre

  • Complimentary scheduled shuttle service within Sanur area, daily yoga, and bicycle rental

  • Luxury Le Labo bathroom amenities

  • 4 food and beverage outlets, including the beach bar facing to Indian Ocean

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for childrenPaying
  • Air conditioned
  • Languages spoken at the hotel
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
  • Golf
  • Private beach (Nearby)
Catering
  • 2 restaurant(s)
  • 1 bar(s)
Business services
  • 4 meeting room(s)
Information message

Nyepi/Silent Day/25 March 2020: Please noted that check-in/check-out will not possible on that day. The airport will be closed. Hotels in Bali will operate with limited activities and minimum lighting. Normal activity will resume at 6 am, 26 March 2020.

Hotel location

Fairmont Sanur Beach Bali

Jalan Kusuma Sari No 8
Sanur Beach
80227
bali
indonesia

Tel: +623613011888

Fax: (+62)3613011818

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    NGURAH RAI (BALI) INTL AIRPORT At 14km / 8.7 miles

GPS :-8.705675, 115.263117

Our accommodations

Fairmont Sanur Beach Bali embraces the best of contemporary tropical living through its 120 suites and villas. Each unit offers spacious living. Unparalleled luxury and unforgettable views that encourage guests to unwind and relax. Complementing this is a team of dedicated butlers taking care of our guests every need.

Fairmont King Garden View Suite NS

  • Max. number of persons: 3
  • Area: From 90
  • Views: Garden side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Fairmont King Ocean View Suite NS

  • Max. number of persons: 3
  • Area: From 90
  • Views: Ocean/Sea view *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Fairmont Twin Ocean View Suite NS

  • Max. number of persons: 3
  • Area: From 90
  • Views: Ocean/Sea view *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Deluxe King Garden View Suite NS

  • Max. number of persons: 3
  • Area: From 136
  • Views: Garden side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Deluxe King Ocean View Suite NS

  • Max. number of persons: 3
  • Area: From 136
  • Views: Ocean/Sea view *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Signature King Ocean View Spa Suite NS

  • Max. number of persons: 3
  • Area: From 157
  • Views: Ocean/Sea view *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Fairmont Twin Garden View Suite

  • Max. number of persons: 3
  • Area: From 90
  • Views: Garden side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Signature King Garden View Spa Suite NS

  • Max. number of persons: 3
  • Area: From 157
  • Views: Garden side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

One Bedroom Pool Villa NS

  • Max. number of persons: 3
  • Area: From 308
  • Views: Garden side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Two Bedroom Pool Villa NS

  • Max. number of persons: 6
  • Area: From 308
  • Views: Garden side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Three Bedroom Pool Villa NS

  • Max. number of persons: 9
  • Area: From 478
  • Views: Garden side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Presidential BeachFront Villa NS

  • Max. number of persons: 6
  • Area: From 937
  • Views: Ocean/Sea view *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Our restaurants and bars

LAYANG LAYANG

Type of cuisine: International

The authentic Balinese restaurant Layang Layang, is a must for all those wishing to experience a truly locally inspired menu. The restaurant also opens for a buffet breakfast with a wide selection of International food.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

06:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NYALA BEACH CLUB AND GRILL

Type of cuisine: International

With stunning pool views, this ideal venue for a light and casual lunch turns into a more sophisticated dining venue in the evening. Beach front Cabana's available for a private dining experience with personalized menus.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY LOUNGE

Photo non contractuelle / Strictly non binding

Indulge in afternoon tea and sinful delicacies, served with a hint of local Balinese flavors. It's the perfect way to relax out of heat of the sun, or sit back and take in the sounds of the band at sunset while sipping exotically inspired cocktails.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 160

  • Maximum capacity: 140 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Fairmont Sanur Beach Bali

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

2,329 reviews

GOOD LOCATION,EXCELLENT STAFF,

Customer review rating 4.6/5

Alexander M. Couples - 13/02/2020 Confirmed reviews ALL

STAFF ARE EXCELLENT,WE HAVE STAYED 3 TIMES IN 6 MONTHS,EACH TIME THERE ARE IMPROVEMENTS ,MAINTENANCE HAS IMPROVED AND IS ONGOING,HARD TO FAULT ANYTHING ELSE,HAD A VERY PLEASANT STAY,REGARDS AJM ,FREQUENT TRAVELLER.

Dear Mr. M., Warm greetings from Fairmont Sanur Beach Bali! We very much appreciate your review regarding your stay at the Fairmont Sanur Beach Bali. It is always a pleasure to receive positive feedback especially from our loyal guest like yourself. We take pride on having honest and genuine review in our Trip Advisor site, and we would really appreciate it if you would also share your stay experience through this link below http://bit.ly/TA-FairmontSanur Thank you again for sharing your experience, and I hope to see you again in a not too distant future. Kind regards, Bernadine Suwarsa (MS.) Hotel Manager Fairmont Sanur Beach Bali T. +(6… 1888 - M.+(6… 6600

Beautiful hotel in gorgeous lush surrounds.

Customer review rating 4.6/5

Jill Solo - 13/02/2020 Confirmed reviews ALL

The suite style room was beautiful with everything you need.

Dear Ms. Jillian Francis W., Warm greetings from Fairmont Sanur Beach Bali! We very much appreciate your review regarding your stay at the Fairmont Sanur Beach Bali. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We take pride on having honest and genuine review in our Trip Advisor site, and we would really appreciate it if you would also share your stay experience through this link below http://bit.ly/TA-FairmontSanur Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Bernadine Suwarsa (MS.) Hotel Manager Fairmont Sanur Beach Bali T. +(6… 1888 - M.+(6… 6600

Great service great food great location

Customer review rating 4.6/5

Anonymous Families - 07/01/2020 Confirmed reviews ALL

Great service great food great location Very relaxing

Dear Ms. Valerie Joy F., Thank you for sharing your positive review. We are delighted to read that your stay was perfect in every aspect. Thank you for allowing us to turn your moments into memories. Looking forward to welcoming you back to the Fairmont Sanur Beach Bali in the future! Kind regards, Bernadine Suwarsa (MS.) Hotel Manager Fairmont Sanur Beach Bali T. +(6… 1888 - M.+(6… 6600

First visit to Bali, the Fairmont was exceptional

Customer review rating 4.6/5

Jess5678 Families - 06/01/2020 Confirmed reviews ALL

The staff were welcoming, kind, efficient and accomodating. The facilities are well groomed and clean. Our rooms were beautifully kept and we loved being close to the pools.

Dear Mr. Antonio P., Thank you for sharing your positive review. We are delighted to read that your stay was perfect in every aspect. Thank you for your compliments on our welcoming and accommodating staff as well as nice room. We are looking forward to welcoming you back to our resort in the near future and hope that your next visit will be as pleasant as the previous one. Kind regards, Bernadine Suwarsa Hotel Manager

Spacious room, good bedding, nice bathroom,

Customer review rating 4.6/5

Anonymous Families - 06/01/2020 Confirmed reviews ALL

Have a good night sleep.. nice to chit chat with family at the 'semi' outdoor area, while the TV is on

Dear Mr. Lie Siung T., Warm greetings from Sanur! We very much appreciate your review regarding your stay at the Fairmont Sanur Beach Bali. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Bernadine Suwarsa (MS.) Hotel Manager Fairmont Sanur Beach Bali T. +(6… 1888 - M.+(6… 6600

Outstanding Hotel

Customer review rating 4.6/5

Michael &. A. C. Couples - 04/01/2020 Confirmed reviews ALL

Absolutely outstanding and faultless experience, in a beautiful SE beach location. Facilities and food were excellent, the spa treatment magnificent, and the staff were outstanding in their service and friendliness. We also very much enjoyed the yoga sessions, the pool and the casual beachside dining and cocktails

Dear Mr. Michael C., Warm greetings from Sanur! Thank you for sharing your positive review. We very much appreciate your review regarding your stay at the Fairmont Sanur Beach Bali. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are looking forward to welcoming you back to our resort in the near future and hope that your next visit will be as pleasant as the previous one. Kind regards, Bernadine Suwarsa Hotel Manager

Ok

Customer review rating 4.6/5

Felix L. Families - 03/01/2020 Confirmed reviews ALL

Everything was good except food, in all restaurants, that was below an acceptable standard.

Inconsistent

Customer review rating 4.6/5

Yusuf Families - 02/01/2020 Confirmed reviews ALL

Changed room 3 times due to faulty hot water issues which were never fully resolved. Housekeeping extremely inconsistent - cleaning standards varied greatly from day to day, sometimes no towels were provided. Manager Wirama was excellent and tried his best to resolve issues which was greatly appreciated. Rooms seem to need a refresh, staffing levels need to be improved. Food generally good but breakfast could be improved both in terms if quality and selection.

Dear Mr. Yusuf D., Thank you for taking the time to tell us about your experience at the Fairmont Sanur Beach - Bali. I sincerely apologize to learn that we failed to extend the high standards of service in terms of our room products (especially hot water supply) as well as consistency in our Housekeeping services. Please be rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Thank you. Kind regards, Bernadine Suwarsa Hotel Manager
Customer review rating 4.6/5

John W. Friends - 02/01/2020 Confirmed reviews ALL

Very friendly and helpful team in all areas. Good bars and restaurants. A few maintenance issues in the room although understand from the General Manager that there is a refurbishment programme planned. Overall a good stay.

Customer review rating 4.6/5

Joy G. Couples - 01/01/2020 Confirmed reviews ALL

Rooms big and spacious but unable to use outdoor area was just too hot and can’t leave room door open as air con goes off. Lighting in room and bathroom dark. Lots of walking from room to pool and restaurant not the best layout lots of stairs too. Not enough shade around pool beds hard to find. Service was very slow in restaurant for breakfast especially tea and coffee. Waited 20 minutes one day just for tea and coffee. Hotel could do with another pool and walkway joining the hotel blocks.

perfect

Customer review rating 4.6/5

Anonymous Families - 01/01/2020 Confirmed reviews ALL

We had a wonderful week Faultless service

Dear Ms. Carolyn K., Thank you for sharing your positive review. We are delighted to read that your stay was perfect in every aspect. Thank you for allowing us to turn your moments into memories. Looking forward to welcoming you back to the Fairmont Sanur Beach Bali in the future! Kind regards, Bernadine Suwarsa (MS.) Hotel Manager Fairmont Sanur Beach Bali T. +(6… 1888 - M.+(6… 6600

Fantastic!

Customer review rating 4.6/5

Mv B. 2. Friends - 31/12/2019 Confirmed reviews ALL

The staff was very helpful and a pleasure to be around, very accommodating! Hospitality at it's best!

Dear Ms. Meghna Harendrakumar V., Thank you for sharing your positive review. We are so glad to hear your comments about our helpful staff and excellent service. It is always a pleasure to receive positive feedback from our guests. This feedback will serve as an encouragement to all of our staff members. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Bernadine Suwarsa (MS.) Hotel Manager Fairmont Sanur Beach Bali T. +(6… 1888 - M.+(6… 6600

Quit Amaze with big balcony in my room

Customer review rating 4.6/5

A. Business - 30/12/2019 Confirmed reviews ALL

exited to stay in fairmont sanur since me & family always stayed in seminyak when we travel to Bali

Stunning property

Customer review rating 4.6/5

Anonymous Couples - 30/12/2019 Confirmed reviews ALL

The room was amazing. Super big for just 2 of us, but felt very luxurious. Service and breakfast were very good - there were a la carte items available to order on top of the buffet too. Facilities are good and clean; gym is big and pool overlooks the beach - great for sunset!

Dear Ms. Chung L., Thank you for taking the time to post your review. It is always a pleasure to receive some positive feedback from our loyal guests. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to have the opportunity to serve you better in the future when you visit Bali again. Thank you and have a great week ahead. Kind regards, Bernadine Suwarsa (MS.) Hotel Manager Fairmont Sanur Beach Bali T. +(6… 1888 - M.+(6… 6600

Wonderful

Customer review rating 4.6/5

Anonymous Families - 30/12/2019 Confirmed reviews ALL

Friendly and helpful staff. Beautiful resort and location. Had a relaxing trip that the whole family enjoyed!

Dear Teonie Petra L., Warm greetings from Sanur! We very much appreciate your review regarding your stay at the Fairmont Sanur Beach Bali. We are delighted to read that your stay was perfect in every aspect. Thank you for your positive comments about our friendly staff and beautiful resort. Once again, thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Bernadine Suwarsa (MS.) Hotel Manager Fairmont Sanur Beach Bali T. +(6… 1888 - M.+(6… 6600

Was expecting the Fairmont to be wonderful

Customer review rating 4.6/5

Kimberly M. Families - 30/12/2019 Confirmed reviews ALL

Clean and nice but SUPER dated. Was just expecting luxury hotel. It's very average. Great service...just not that amazing and location was ok. Beach stinks in this area.

Love the hotel

Customer review rating 4.6/5

Fitria S. Families - 27/12/2019 Confirmed reviews ALL

The room is really big, the food is great,this is oir 2nd visit.

Dear Ms. Fitria S., Warm greetings from Sanur! We very much appreciate your review regarding your stay at the Fairmont Sanur Beach Bali. It is always a pleasure to receive positive feedback from our valued guests. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Bernadine Suwarsa (MS.) Hotel Manager Fairmont Sanur Beach Bali T. +(6… 1888 - M.+(6… 6600

Good location, nice rooms and excellent customer service

Customer review rating 4.6/5

Denis G. Solo - 26/12/2019 Confirmed reviews ALL

I had booked a one bedroom villa with a private pool but was upgraded to a two bedroom villa. The hotel is spread over a large site fronting the beach with a well maintained garden. The room was well designed and very spacious. The pool was private with a nice sun bed and the highlight of my stay. Breakfast was very good with good options in the a la carte menu and a reasonable buffet. I would highly recommend trying the eggs benedict which excellent. The only negative was the distance you need to walk to get to the bars, dinning areas and just to get out. I stayed in villa 701 which was probably as far from the above than other rooms and villas. Overall I highly recommend this hotel to anyone looking for a beach holiday.

Relaxing and above expectation

Customer review rating 4.6/5

Tt Families - 25/12/2019 Confirmed reviews ALL

We loved the spaciousness of the room and the service was outstanding

Dear Ms. Tina T., Many thanks for having taken the time to share your positive feedback about your most recent experience at our hotel. We appreciate your positive comments about our outstanding service and spacious room. We are looking forward to welcoming you back to the Fairmont Sanur Beach Bali in the future! Thank you Kind regards, Bernadine Suwarsa (MS.) Hotel Manager Fairmont Sanur Beach Bali T. +(6… 1888 - M.+(6… 6600
Customer review rating 4.6/5

Nova Business - 18/12/2019 Confirmed reviews ALL

the suite is ok, nice terrace. only a bit smelly, but maybe only me whos sensitive. but the 2 bedr villa is very below our expectation. its very big but the quality of the building is very poor. knowing its FAirmont/5stars hotel. details on the wall & floor, dirt in the glass ceiling, wine stains on the sofas,.. overall are so far below other fairmont even fairmont jakarta.

Dear Nova Tri Arianti H., Thank you for taking the time to tell us about your experience at the Fairmont Sanur Beach - Bali. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. thank you again for the time given on the phone call earlier. Sincerely, Alfian Adriansyah Guest Experience & Quality Manager Fairmont Sanur Beach Bali
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in bali