Raffles Singapore 5 stars

Customer review rating (ALL Rating) 4.8/5 2,785 reviews

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Description

Hotel extras

  • Labelled ALLSAFE

  • Re-opened in August 2019 after an extensive, historically sensitive restoration

  • Situated in the heart of the city, just steps from Marina Bay, City Hall, Chinatown and more

  • All-suite accommodation with 24-hour Raffles Butler service

  • Nine new restaurants and bars with celebrity chef concepts

Our accommodation(s)

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Hotel location

Raffles Singapore

1 Beach Road
189673 SINGAPORE
Singapore

GPS:1.294, 103.855

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.8/5  2,785 reviews

TripAdvisor Rating  4.5/5  5,877 reviews

Certificate of excellence 2024

Underwhelming

TripAdvisor rating 3.0/5

Delfuego75 TripAdvisor review

On a stopover we decided to try the famous Singapore Sling. We did feel quite unwelcome at times unfortunately. It was a bucket list stop, but ultimately underwhelming. The hotel was beautiful and a fantastic setting. We were made to feel out of place.

Raffles Hotel History Tour: The Rest of the Story

TripAdvisor rating 5.0/5

jotriska TripAdvisor review

The historical tour of Raffles Hotel Singapore was one of the highlights of our visit to Singapore. Resident Historian Nazir Yusuf was welcoming and very well-prepared, sharing stories and insights that filled our imaginations, weaving a tapestry of background that informed and inspired our delightful stay at the hotel.

Dear jotriska, Thank you for sharing your experience with us. We're pleased to hear that the historical tour with our Resident Historian, Nazir Yusuf, enriched your visit. His knowledge and storytelling are indeed special, and we’re glad they contributed to a memorable stay. We hope to welcome you back in the future for more of Raffles Singapore’s unique heritage. Yours faithfully, Thomas Goval Hotel Manager Raffles Hotel Singapore

Still grand but service can be improved

TripAdvisor rating 4.0/5

Matahari_Bulan Friends getaway - TripAdvisor review

Raffles hotel is truly captivating and beautiful. Door service and concierge was warm, friendly and helpful with gorgeous enthusiasm to accommodate our requests for photos. Rooms were delightful and luxurious with yummy treats everyday. Butler service 10/10. Unfortunately breakfast was chaotic. Wait was long and even for plates! Food quality dropped compared to previous visits. No water even served. Truly disappointing. On checking out , took a while to even get our luggage collected. As we were in a rush we had to drag our bags up the stairs to the elevator. Truly disappointing

Dear Matahari_Bulan, Thank you for sharing your experience with us. We’re delighted to hear that you enjoyed the beauty and charm of Raffles Singapore, especially the warm service from our door team and concierge, as well as the butler service and delightful touches in the room. However, we regret that certain aspects of your stay, including breakfast and the check-out process, did not meet your expectations. Your feedback on the breakfast service and luggage handling is valuable, and we are reviewing these areas to ensure a smoother experience in the future. We hope to welcome you back for a stay that reflects the high standards we strive for. Yours faithfully, Thomas Goval Hotel Manager Raffles Hotel Singapore

High Tea Experience

TripAdvisor rating 5.0/5

Meg H TripAdvisor review

As a way to introduce 3 teenagers to elegance, quality service and a delightful setting, nothing could be better than The High Tea at Raffles. We were welcomed warmly, and the whole experience lived up to our highest expectations with any request being met cheerfully and instantly.

Dear meredithh490, Thank you for taking the time to rate your experience with us. We’re delighted that you enjoyed your time at Raffles Singapore and that our team contributed to a memorable experience. We look forward to welcoming you back soon. Yours faithfully, Thomas Goval Hotel Manager Raffles Hotel Singapore

Just Immaculate

Customer review rating 5.0/5

Mark N. Couples - Confirmed reviews ALL

From the moment we walked in to a reluctant departure everything about Raffles was exceptional. We have been very lucky to stay in many luxury hotels around the world but my wife and I both agreed this was significantly better than anything elsewhere, ever

Dear Mr. N., Greetings from Raffles Hotel Singapore! Thank you very much for residing with us and for taking the time to complete our guest satisfaction survey. My colleagues and I are extremely pleased to learn that your experience at Raffles was exceptional from the moment you arrived to your departure. It brings us great joy to hear that you and your wife found your stay truly memorable, and I will make sure to share your kind words with our entire team, as it inspires us to continue delivering our very best service. Mr. N., we constantly strive to present ourselves in a way that is representative of the Raffles brand, and it is our vision to retain our renowned reputation as one of the world’s iconic hotels. We would be delighted if you would join us on this journey by sharing your experience on TripAdvisor with the rest of the world. Once again, thank you very much for your feedback. We all look forward to welcoming you back to our oasis of tranquility and heritage in the not-so-distant future. Kind regards, Thomas Goval Hotel Manager

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Other web-users rate our hotel

  • 390 reviews 9.4/10 Location
  • 785 reviews 8.9/10 Room
  • 1,566 reviews 8.8/10 Service
  • 7 reviews 4.5/10 WiFi
  • 564 reviews 9.5/10 Vibe
  • 512 reviews 8.3/10 Food
  • 495 reviews 8.8/10 Amenities
  • 218 reviews 8.2/10 Comfort

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