Ideally located in the heart of Sydney CBD, enjoy a luxury hotel prioritising guest vitality. Conveniently located close to luxury shopping, iconic attractions and renowned dining. Spacious and well-appointed rooms and suites boast intuitive modern design, premium comforts and sweeping city views.
Our hotel delivers a seamless wellness journey through our roof top outdoor pool, day spa and 24 hour gymnasium. Our food and beverage philosophy reflects our Swiss roots, delicious dishes that enhance the vitality and Quality of Life of our guests. Relax and indulge at Ten Stories Restaurant or Arches on Market, a sophisticated wine and cocktail bar. We look forward to welcoming you to our haven of wellness.
Located in the heart of the Sydney CBD just steps away from public transport, shopping and Sydney's major attractions.
Join us here at Swissôtel Sydney and step into a world of luxury in the heart of Sydney's CBD, perfectly located for easy access to a range of world class shopping and tourist attractions. We look forward to welcoming you.
Matthew Talbot, Hotel Management
Hotel extras
Newly refurbished five-star hotel in the centre of Sydney.
In the Central Business District, close to iconic landmarks and exclusive shopping
Heated outdoor pool and award-winning spa
Heritage-listed Blaxland Ballroom for events of up to 400 guests
Innovative restaurant serving seasonal modern Australian cuisine
Our accommodation(s)
Book this hotel
Page 1 out of 6, Room 1 :
Premier King Room, 1 King Bed
, Room 2 :
Premier Twin Room, 2 Double Beds
Room
Premier King Room, 1 King Bed
Photo out of - Premier King Room, 1 King Bed
Large windows with sweeping city views, Spacious room, functional work area, Complimentary high-speed Wifi, Interactive entertainment with 40-inch LED TV, Pürovel bathroom products, Separate shower and bath, 300-count Frette linens on your Sealy King bed.
Large windows with sweeping city views, Spacious, Functional work area, Complimentary high-speed Wifi, Interactive entertainment with 40-inch LED TV, Pürovel bathroom products, Separate shower and bath, 300-count Frette linens on your snug Sealy beds
Photo out of - SWISS ADVANTAGE KING ROOM, HIGH FLOOR
City views above the 18th floor, Nespresso coffee machine, Spacious work area, Complimentary high-speed Wifi, Interactive entertainment, 40-inch LED TV, Pürovel bathroom products, Separate shower and bath, 300-count Frette linens on your Sealy King bed.
SWISS ADVANTAGE TWIN ROOM, 2 DOUBLE BEDS, HIGH FLOOR
Photo out of - SWISS ADVANTAGE TWIN ROOM, 2 DOUBLE BEDS, HIGH FLOOR
City views above the 18th floor, Nespresso coffee machine, Spacious work area, Complimentary high-speed Wifi, Interactive entertainment, 40-inch LED TV, Pürovel bathroom products, Separate shower and bath, 300-count Frette linens on snug Sealy beds
Light filled views of Sydney Tower to Hyde Park from dual windows, Nespresso machine, Desk, High-speed Wifi, Interactive entertainment, 40-inch LED TV, Pürovel bathroom products, Separate shower and bath, 300-count Frette linens on a Sealy King bed.
Swiss Select Twin Plus Sofa Room, 2 Double Beds Plus Sofa
Photo out of - Swiss Select Twin Plus Sofa Room, 2 Double Beds Plus Sofa
A little more space for family or friends with City views, a sitting area and convertible sofa bed, Nespresso coffee machine, Work area, high-speed Wifi, 40-inch LED TV, Pürovel bathroom products, Separate shower and bath, Frette linens on Sealy beds.
Views:
City View
Max. number of persons
5
Area
From
36 m²
/
387 sq ft
Bedding
Double bed(s) x2
Double sofa bed(s) x1
Baby crib on request
Food And Beverage
Food And Beverage Facilities
Coffee/tea making facilities
Kettle
Mini-refrigerator
Free in Room Mineral Water
Bathroom
Bathroom Facilities
Bathrobe
Bathroom products
Hair dryer in bathroom
Make-up/magnifying mirror
Mirror
Slippers
Media And Technology
Internet Facilities
Wireless internet in your room
High speed internetAdditional charge
Phone Facilities
Direct dial telephoneAdditional charge
Tv Facilities
Satellite/cable colour TV
TV with on-screen billing info
42'/107 cm screen
LED screen - Light-emitting diode screen
Service And Equipment
Accessibility And Security
Dead bolt in rooms
Emergency info in rooms
Keycard-operated door locks
Safe deposit box in room
Security Peephole
Self-closing rooms
Smoke alarm in room
Sprinkler in room
Bedding Facilities
Pillow Menu
Comfort Features
Alarm clock
Blackout curtain
Hair dryer
Ironing board and flat-iron
Slippers
Electric Facilities
220/240 V AC
Room Services
Operator wake up call
Temperature Air Control
Air Conditioning
Working Area
Business Desk
5 pers. max
36 m²
/
387 sq ft
Bedding
2 x Double bed(s) and
1 x Double sofa bed(s)
Photo out of - Corner Balcony King Room, 1 King Bed
Private Balcony with views over Queen Victoria Building to the horizon. Nespresso coffee machine, Work area, Highspeed WiFi, Interactive entertainment w 40-inch LED TV, Pürovel bathroom products, Separate shower and bath, Frette linens on a Sealy King bed
SWISS EXECUTIVE KING ROOM, EXECUTIVE LOUNGE ACCESS, HIGH FLOOR
Photo out of - SWISS EXECUTIVE KING ROOM, EXECUTIVE LOUNGE ACCESS, HIGH FLOOR
Top floors featuring Nespresso coffee machine, interactive entertainment centre with 42 inch LED TV and access to the Executive Lounge offering daily breakfast and pre-dinner drinks and canapes.
Photo out of - SWISS EXECUTIVE TWIN ROOM, 2 DOUBLE BEDS, EXECUTIVE LOUNGE ACCESS, HIGH FLOOR
City views above the 24th & 25th floors. Nespresso machine, Desk, High Speed Wifi, 40-inch LED TV, Pürovel bathroom products, Separate shower and bath, Frette linens on Sealy beds. Executive Club includes breakfast, pre-dinner drinks, and evening canapes
SIGNATURE SKYLINE KING ROOM, EXECUTIVE LOUNGE ACCESS, HIGH FLOOR
Photo out of - SIGNATURE SKYLINE KING ROOM, EXECUTIVE LOUNGE ACCESS, HIGH FLOOR
Deluxe room, City views above the 24th floor, Nespresso machine, Desk, High speed Wifi, 40-inch LED TV, Pürovel bathroom products, Rain Shower, Frette linens on a Sealy bed, Executive club includes breakfast, pre-dinner drinks and evening canapes
SIGNATURE SKYLINE BALCONY ROOM, 1 KING BED, EXECUTIVE LOUNGE ACCESS, HIGH FLOOR
Photo out of - SIGNATURE SKYLINE BALCONY ROOM, 1 KING BED, EXECUTIVE LOUNGE ACCESS, HIGH FLOOR
Private Balcony above 22nd floor, Views of Queen Victoria Building to horizon, Nespresso, High-speed Wifi, 40-inch LED TV, Pürovel products, Rain shower, Frette Linens on a Sealy bed, Executive club includes breakfast, Pre-dinner drinks and canapes
EXECUTIVE SUITE, SEPARATE LIVING & DINING ROOM, EXECUTIVE LOUNGE ACCESS
Photo out of - EXECUTIVE SUITE, SEPARATE LIVING & DINING ROOM, EXECUTIVE LOUNGE ACCESS
Separate living, Dining area with sofa bed, Workspace, Views of Sydney Tower, Nespresso, Wifi, 40-inch LED TV, Pürovel products, Separate shower and bath, Frette linens on a Sealy bed, Executive Club includes breakfast, Pre-dinner drinks and canapes
SIGNATURE SKYLINE SUITE, LIVING ROOM, STUDY AREA, EXECUTIVE LOUNGE ACCESS, HIGH FLOOR
Photo out of - SIGNATURE SKYLINE SUITE, LIVING ROOM, STUDY AREA, EXECUTIVE LOUNGE ACCESS, HIGH FLOOR
Top floor corner suite with city views. Spacious Living room, Dining Table, Nespresso, Wifi, Walk-in rain shower & soaking bath. Guest bathroom, LED TVs, Frette Linen on a Sealy King Bed. Executive Club access includes Breakfast, Evening drinks & Canapes
Access:
1.7 km / 1.056 mi15 min walk / 8 min drive
St Mary's Cathedral
Historic monument
Access:
3.5 km / 2.17 mi
Taxi
9.30€15AUD
Page out of
Pitt Street Mall
Shopping centre/mall
Access:
200 m / 0.1 mi2 min walk
Strand Arcade
Shopping centre/mall
Access:
200 m / 0.1 mi2 min walk
Queen Victoria Building
Shopping centre/mall
Access:
200 m / 0.12 mi2 min walk
Hotel services
Check-in from
-
Check out up to
On site
Swimming pool
Car park
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service
369 rooms
12 rooms for people with reduced mobility
10 connecting rooms
369 non-smoking rooms
15 floors
Languages spoken at the hotel
English
French
Korean
Chinese Mandarin
Reduced mobility Facilities
100% Non Smoking Property
Elevator to all floor
Laundry / Valet Services
Laundry / Valet Services
Additional charge
Pressing
Additional charge
Dry cleaning / Ironing
Additional charge
Lounge
Waiting area or lounge
Executive Lounge
Additional charge
Wi-Fi
WiFi at the hotel
WiFi in the communal areas
High Speed internet
Additional charge
High Speed WiFi
Additional charge
Air conditioning
Desk equipment available
Umbrellas
Safe deposit box at reception
Safe deposit box at reception
Check In & Check-out facilities
Express check-out
Late Checkout
Luggage storage
Luggage storage
Luggage storage
Additional charge
Concierge
Concierge
Porter
Porter
Porter
Additional charge
Catering
One Restaurant
One Bar
Room service
Cold snacks
Hot meals
Breakfast
Breakfast à la carte
Additional charge
Buffet
Additional charge
Business
8 Meeting rooms
Business Center
Self service business center
Business center with support staff
Business center is wheelchair accessible
Well-being
Outdoor Heated Pool
Outside
Fitness Centre
On site
On site
Indoor parking
Private
10 parking spaces
Max Limited Height: 2 m
/
6.55 ft
Parking pricing: 61.97€100AUD Per day
Parking for a week
Security
Patrolled parking
Accessibility
Elevators
Accessible parking
Off Site Self-parking, per visit
Additional charge
383 Kent Street, 2000 Sydney
GPS:-33.870053, 151.204246
Parking information
On site
Indoor parking
Public
200 parking spaces
Max Limited Height: 2.1 m
/
6.9 ft
Parking pricing: 40.28€65AUD Per day
Parking for a month
Parking for a week
Security
Controled access parking
Ten Stories
Photo out of - Ten Stories
Nestled high above the bustling city streets, we welcome you to our oasis – Ten Stories. Presenting a unique food and beverage menu including a shared and à la carte offering, featuring local produce and signature Swissôtel ingredients.
Nestled high above the bustling city streets, we welcome you to our oasis – Ten Stories. Presenting a unique food and beverage menu including a shared and à la carte offering, featuring local produce and signature Swissôtel ingredients.
Arches on Market
Photo out of - Arches on Market
Arches on Market is Swissotel Sydney's luxurious new bar with pitch perfect cocktails, mouthwatering morsels, verdant greenery and a playlist that will keep you swinging into the wee hours.
Arches on Market is Swissotel Sydney's luxurious new bar with pitch perfect cocktails, mouthwatering morsels, verdant greenery and a playlist that will keep you swinging into the wee hours.
2 breakfasts
Photo out of - Breakfast
Buffet and à la carte breakfast available daily from 6:30am - 10:30am in Ten Stories Restaurant.
Breakfast à la carte
Because great days always start with a good breakfast. Discover our à la carte food and beverage breakfast menu.
Services
Hot Breakfast
Cold breakfast
Restaurant
Ten Stories à la carte breakfast
Buffet
Start your day with an extensive buffet breakfast at Ten Stories.
Services
Hot Breakfast
Cold breakfast
Restaurant
Ten Stories Buffet Breakfast
Buffet and à la carte breakfast available daily from 6:30am - 10:30am in Ten Stories Restaurant.
Pool
Photo out of - Pool
Our newly refurbished outdoor heated pool is open daily from 6am - 10pm.
Outdoor Heated Pool
Take some time out to relax by the pool during your stay at our hotel. Dip your feet in the water and experience true relaxation
Pool features
Outdoor pool
Heated Pool
At your disposal
Shower
Our newly refurbished outdoor heated pool is open daily from 6am - 10pm.
Fitness center
Photo out of - Fitness center
Spa & Sport at Swissotel Sydney, is an urban escape in the heart of the city centre. It takes a holistic approach to your well-being, providing a complete sensory approach towards deep relaxation and rejuvenation.
Fitness Centre
Spa & Sport at Swissotel Sydney, is an urban escape in the heart of the city centre. It takes a holistic approach to your well-being, providing a complete sensory approach towards deep relaxation and rejuvenation.
Opening hours
Monday
-
-
Tuesday
-
-
Wednesday
-
-
Thursday
-
-
Friday
-
-
Saturday
-
-
Sunday
-
-
Subsequent opening hours
Location
On site
1 km /
0 mi
Fitness equipment
Exercise Bike
Treadmill
Fitness machines
Spa & Sport at Swissotel Sydney, is an urban escape in the heart of the city centre. It takes a holistic approach to your well-being, providing a complete sensory approach towards deep relaxation and rejuvenation.
Spa
Photo out of - Spa
Additional charge
Discover the pleasure of aromatic oils and ingredients grown in the Swiss Alpine region that are used by the professional spa therapists to release tired muscles. Spa & Sport offers four treatment rooms and a range of natural spa products.
Location
On site
Other informations
Services
Spa Treatment
Discover the pleasure of aromatic oils and ingredients grown in the Swiss Alpine region that are used by the professional spa therapists to release tired muscles. Spa & Sport offers four treatment rooms and a range of natural spa products.
From intimate ceremonies to receptions up to 400 guests, our Baxland Ballroom an Maple Room are fully customisable for wedding receptions and ceremonies. Our Ten Stories Restaurant with semi-private access can also be hired for private dining receptions.
This is a hidden gem, in the heart of Sydney CBD, beautiful hotel and wonderful staff
Hi Sharon,
Thank you for staying with us at Swissôtel Sydney.
Your feedback will be shared to our wonderfully staff.
We truly appreciate your review and your continued support.
We are pleased to update you on some exciting improvements that have taken place at the hotel since your last visit.
Swissôtel Sydney has now completed a comprehensive three-lift modernisation project.
All three guest lifts are now fully operational, delivering faster, smoother and more reliable access across all 25 floors.
We look forward to welcoming you back to experience these exciting upgrades.
Kind regards,
Dalal Saboune
Executive Assistant to the General Manager
Swissotel Sydney
Customer review rating 5.0/5
Natalie C.
Couples
-
Confirmed reviews ALL
Staff were so lovely and attentive. Loved the interior design. Room was spacious and clean. Highly recommend staying at the Swissotel!
Hi Natalie,
Thank you for staying with us at Swissôtel Sydney.
Your feedback will be shared to the team including reception and concierge.
We truly appreciate your review and your continued support.
We are pleased to update you on some exciting improvements that have taken place at the hotel since your last visit.
Swissôtel Sydney has now completed a comprehensive three-lift modernisation project.
All three guest lifts are now fully operational, delivering faster, smoother and more reliable access across all 25 floors.
We look forward to welcoming you back to experience these exciting upgrades.
Kind regards,
Dalal Saboune
Executive Assistant to the General Manager
Swissotel Sydney
Customer review rating 4.5/5
Quang H. D.
Families
-
Confirmed reviews ALL
We stayed here for the sydney marathon and the staff catered for a late check out which was much appreciated. The location was very convenient to get to the start line via the metro and walk back from the finish at botanic gardens.
Hi Quang,
Thank you for staying with us at Swissôtel Sydney.
We truly appreciate your review and your continued support.
We are pleased to update you on some exciting improvements that have taken place at the hotel since your last visit.
Swissôtel Sydney has now completed a comprehensive three-lift modernisation project.
All three guest lifts are now fully operational, delivering faster, smoother and more reliable access across all 25 floors.
We look forward to welcoming you back to experience these exciting upgrades.
Kind regards,
Dalal Saboune
Executive Assistant to the General Manager
Swissotel Sydney
Customer review rating 4.0/5
Lisa L.
Business
-
Confirmed reviews ALL
Great location, good size room, comfortable bed, huge bathroom but could have more vanity space for makeup etc.
Hi Lisa,
Thank you for staying with us at Swissôtel Sydney.
We truly appreciate your review and your continued support.
We are pleased to update you on some exciting improvements that have taken place at the hotel since your last visit.
Swissôtel Sydney has now completed a comprehensive three-lift modernisation project.
All three guest lifts are now fully operational, delivering faster, smoother and more reliable access across all 25 floors.
We look forward to welcoming you back to experience these exciting upgrades.
Kind regards,
Dalal Saboune
Executive Assistant to the General Manager
Swissotel Sydney
Customer review rating 5.0/5
Lionel W.
Couples
-
Confirmed reviews ALL
Excellent location for a quick break
Dear Mr W.,
Thank you for your wonderful feedback and for choosing Swissôtel Sydney for your quick break. We’re delighted to hear that you enjoyed our location and had such a positive experience with our team.
As a valued ALL Accor Platinum member, we truly appreciate your continued loyalty and are pleased that we could make your stay a memorable one.
Thank you also for recognising Rasa at reception and our Archie’s team. Your kind words will certainly be shared with them.
We look forward to welcoming you back to Swissôtel Sydney for another enjoyable stay.
Kind Regards,
Gaurav REGMI
Night Manager
Swissôtel Sydney
Tel: +6…
68 Market Street | Sydney, NSW 2000 | Australia
Hi Sharon,
Thank you for staying with us at Swissôtel Sydney.
Your feedback will be shared to our wonderfully staff.
We truly appreciate your review and your continued support.
We are pleased to update you on some exciting improvements that have taken place at the hotel since your last visit.
Swissôtel Sydney has now completed a comprehensive three-lift modernisation project.
All three guest lifts are now fully operational, delivering faster, smoother and more reliable access across all 25 floors.
We look forward to welcoming you back to experience these exciting upgrades.
Kind regards,
Dalal Saboune
Executive Assistant to the General Manager
Swissotel Sydney
Customer review rating 5.0/5
Natalie C.
Couples
-
Confirmed reviews ALL
Staff were so lovely and attentive. Loved the interior design. Room was spacious and clean. Highly recommend staying at the Swissotel!
Hi Natalie,
Thank you for staying with us at Swissôtel Sydney.
Your feedback will be shared to the team including reception and concierge.
We truly appreciate your review and your continued support.
We are pleased to update you on some exciting improvements that have taken place at the hotel since your last visit.
Swissôtel Sydney has now completed a comprehensive three-lift modernisation project.
All three guest lifts are now fully operational, delivering faster, smoother and more reliable access across all 25 floors.
We look forward to welcoming you back to experience these exciting upgrades.
Kind regards,
Dalal Saboune
Executive Assistant to the General Manager
Swissotel Sydney
Customer review rating 4.5/5
Quang H. D.
Families
-
Confirmed reviews ALL
We stayed here for the sydney marathon and the staff catered for a late check out which was much appreciated. The location was very convenient to get to the start line via the metro and walk back from the finish at botanic gardens.
Hi Quang,
Thank you for staying with us at Swissôtel Sydney.
We truly appreciate your review and your continued support.
We are pleased to update you on some exciting improvements that have taken place at the hotel since your last visit.
Swissôtel Sydney has now completed a comprehensive three-lift modernisation project.
All three guest lifts are now fully operational, delivering faster, smoother and more reliable access across all 25 floors.
We look forward to welcoming you back to experience these exciting upgrades.
Kind regards,
Dalal Saboune
Executive Assistant to the General Manager
Swissotel Sydney
Customer review rating 4.0/5
Lisa L.
Business
-
Confirmed reviews ALL
Great location, good size room, comfortable bed, huge bathroom but could have more vanity space for makeup etc.
Hi Lisa,
Thank you for staying with us at Swissôtel Sydney.
We truly appreciate your review and your continued support.
We are pleased to update you on some exciting improvements that have taken place at the hotel since your last visit.
Swissôtel Sydney has now completed a comprehensive three-lift modernisation project.
All three guest lifts are now fully operational, delivering faster, smoother and more reliable access across all 25 floors.
We look forward to welcoming you back to experience these exciting upgrades.
Kind regards,
Dalal Saboune
Executive Assistant to the General Manager
Swissotel Sydney
Customer review rating 5.0/5
Lionel W.
Couples
-
Confirmed reviews ALL
Excellent location for a quick break
Dear Mr W.,
Thank you for your wonderful feedback and for choosing Swissôtel Sydney for your quick break. We’re delighted to hear that you enjoyed our location and had such a positive experience with our team.
As a valued ALL Accor Platinum member, we truly appreciate your continued loyalty and are pleased that we could make your stay a memorable one.
Thank you also for recognising Rasa at reception and our Archie’s team. Your kind words will certainly be shared with them.
We look forward to welcoming you back to Swissôtel Sydney for another enjoyable stay.
Kind Regards,
Gaurav REGMI
Night Manager
Swissôtel Sydney
Tel: +6…
68 Market Street | Sydney, NSW 2000 | Australia
Customer review rating 4.0/5
Stuart P.
Business
-
Confirmed reviews ALL
perfect location for our weekend mini break in the city.
Hi Stuart,
Thank you for staying with us at Swissôtel Sydney.
We truly appreciate your review and your continued support.
We are pleased to update you on some exciting improvements that have taken place at the hotel since your last visit.
Swissôtel Sydney has now completed a comprehensive three-lift modernisation project.
All three guest lifts are now fully operational, delivering faster, smoother and more reliable access across all 25 floors.
We look forward to welcoming you back to experience these exciting upgrades.
Kind regards,
Dalal Saboune
Executive Assistant to the General Manager
Swissotel Sydney
Customer review rating 5.0/5
Glenda P.
Business
-
Confirmed reviews ALL
All of the staff are incredible. So polite and good at what they do, with the little details taken care of that sets them apart from the rest. Everything from check-in to check-out was just next level. The room was spotless, the food and drinks were very well priced and delicious, so we actually didn’t need to dine out. A great experience that exceeded expectations and highly recommend.
Hi Glenda,
Thank you for staying with us at Swissôtel Sydney.
We truly appreciate your review and your continued support.
We are pleased to update you on some exciting improvements that have taken place at the hotel since your last visit.
Swissôtel Sydney has now completed a comprehensive three-lift modernisation project.
All three guest lifts are now fully operational, delivering faster, smoother and more reliable access across all 25 floors.
We look forward to welcoming you back to experience these exciting upgrades.
Kind regards,
Dalal Saboune
Executive Assistant to the General Manager
Swissotel Sydney
Customer review rating 4.5/5
Bill L.
Solo
-
Confirmed reviews ALL
Good hotel and location. Despite problems with room keys failing and lifts taking way too long hotel is in a great location and the staff are very good.
Hi Bill,
Thank you for staying with us at Swissôtel Sydney.
We truly appreciate your review and your continued support.
We are pleased to update you on some exciting improvements that have taken place at the hotel since your last visit.
Swissôtel Sydney has now completed a comprehensive three-lift modernisation project.
All three guest lifts are now fully operational, delivering faster, smoother and more reliable access across all 25 floors.
We look forward to welcoming you back to experience these exciting upgrades.
Kind regards,
Dalal Saboune
Executive Assistant to the General Manager
Swissotel Sydney
Customer review rating 5.0/5
Jillian K.
Families
-
Confirmed reviews ALL
CENTRAL
CLEAN
COURTEOUS
Hi Jillian,
Thank you for staying with us at Swissôtel Sydney (Your home).
We truly appreciate your review and your continued support.
We are pleased to update you on some exciting improvements that have taken place at the hotel since your last visit.
Swissôtel Sydney has now completed a comprehensive three-lift modernisation project.
All three guest lifts are now fully operational, delivering faster, smoother and more reliable access across all 25 floors.
We look forward to welcoming you back to experience these exciting upgrades.
Kind regards,
Dalal Saboune
Executive Assistant to the General Manager
Swissotel Sydney
Customer review rating 3.0/5
Andrew G.
Business
-
Confirmed reviews ALL
I note - no request for restaurant/food review feedback! - That says it all. Restaurant standard way below quality of hotel and its high room prices/standard. "pub grub' standard very poor. Food served cold. Very high Asian occupancy but not catered for at all. Beautiful atrium - a real treasure.
Hi Andrew,
Thank you for staying with us at Swissôtel Sydney. We sincerely apologise for any inconvenience caused during your stay.
Your feedback will be shared with the team including our Food and Beverage Manager.
We value and truly appreciate your review and your continued support.
We are pleased to update you on some exciting improvements that have taken place at the hotel since your last visit.
Swissôtel Sydney has now completed a comprehensive three-lift modernisation project.
All three guest lifts are now fully operational, delivering faster, smoother and more reliable access across all 25 floors.
We look forward to welcoming you back to experience these exciting upgrades.
Kind regards,
Dalal Saboune
Executive Assistant to the General Manager
Swissotel Sydney
Customer review rating 5.0/5
Aman R.
Solo
-
Confirmed reviews ALL
Check in for two days. Since I was visiting sydney for the first time, the team at swissotel were courteous to plan a small itinerary of all the places I should visit and restaurants I should try! We also gave me a free coupon to order drinks at the bar! The stay was welcoming - probably the best one I had across 8 hotels I stayed in my trip! You will feel pampered and would be hard pressed to leave :)
Dear Aman,
Thank you for your wonderful review and for choosing Swissôtel Sydney for your first visit to Sydney. We’re delighted to hear that our team helped make your stay memorable, from sharing local recommendations to adding those little touches that made you feel welcomed and cared for.
Your kind words, especially about our team and Adeline, mean a great deal to us. We’re thrilled to know that your stay with us was a highlight of your trip.
It was a pleasure having you with us, and we look forward to welcoming you back to Swissôtel Sydney soon.
Kind Regards,
Gaurav REGMI
Night Manager
Swissôtel Sydney
Tel: +6…
68 Market Street | Sydney, NSW 2000 | Australia
Customer review rating 1.0/5
Simon L.
Business
-
Confirmed reviews ALL
Stayed at Skylounge Suite Room 2505 and at checkout informed the staff that shower facilities were poor and that it needed repair as the temperature of the water went arbitrarily from extremely hot to cold and then returns to temperature set, which ultimately caused tenderness on my right shoulder. Staff who was informed said the Manager would call on the day with some resolution but nothing. Poor service and poor facilities. As Accor Diamond, I can confidently say the stay was worse than a 4 star hotel
Dear Simon,
Thank you for taking the time to share your detailed feedback.
We sincerely apologise for any inconvenience during your stay.
Your feedback has been shared with our team for training purposes as we continually strive to evaluate our offerings and guest experience.
As part of our ongoing commitment to enhancing the guest experience, Swissôtel Sydney has now completed a major lift modernisation project, introducing a state-of-the-art system that improves speed, comfort, and reliability.
Again, we truly value your comments, as they provide valuable insights that help us continually improve our guest experience.
We hope you will consider giving us another opportunity in the future to provide you with the seamless and memorable stay you expected.
Kind regards,
Dalal Saboune
Executive Assistant to the General Manager
Customer review rating 5.0/5
Claudia L.
Couples
-
Confirmed reviews ALL
We had out pre wedding honeymoon here as a weekend get away to reset after being so busy planning and they were amazing attentive personable and everything was immaculate
Hi Claudia,
Thank you for staying with us at Swissôtel Sydney.
We are thrilled to hear our team members were attentive and helpful.
We truly appreciate your review and your continued support.
We are pleased to update you on some exciting improvements that have taken place at the hotel since your last visit.
Swissôtel Sydney has now completed a comprehensive three-lift modernisation project.
All three guest lifts are now fully operational, delivering faster, smoother and more reliable access across all 25 floors.
We look forward to welcoming you back to experience these exciting upgrades.
Kind regards,
Dalal Saboune
Executive Assistant to the General Manager
Swissotel Sydney
Customer review rating 5.0/5
Trent S. W.
Business
-
Confirmed reviews ALL
Perfect
Hi Trent,
Thank you for staying with us at Swissôtel Sydney.
We truly appreciate your review and your continued support.
We are pleased to update you on some exciting improvements that have taken place at the hotel since your last visit.
Swissôtel Sydney has now completed a comprehensive three-lift modernisation project.
All three guest lifts are now fully operational, delivering faster, smoother and more reliable access across all 25 floors.
We look forward to welcoming you back to experience these exciting upgrades.
Kind regards,
Dalal Saboune
Executive Assistant to the General Manager
Swissotel Sydney
Customer review rating 5.0/5
Nada L.
Families
-
Confirmed reviews ALL
Absolutely love staying here. Relaxing, clean, comfortable and close to everything in the city. Light rail and central.
Dear Ms. L.,
Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our location convenient and enjoyed the relaxing atmosphere of our hotel. It is our pleasure to provide a comfortable experience for our guests.
We hope to have the pleasure of welcoming you back to Swissôtel Sydney very soon and making your next stay just as enjoyable!
Warm regards
Sylwia Kake
Guest Services & Concierge Manager
Swissôtel Sydney
Customer review rating 5.0/5
Amanda J.
Couples
-
Confirmed reviews ALL
Very happy with the service and our room
Hi Amanda,
Thank you for staying with us at Swissôtel Sydney.
Great to hear our prime location and attentive services made your stay memorable and met your expectations.
We truly appreciate your review and your continued support.
We are pleased to update you on some exciting improvements that have taken place at the hotel since your last visit.
Swissôtel Sydney has now completed a comprehensive three-lift modernisation project.
All three guest lifts are now fully operational, delivering faster, smoother and more reliable access across all 25 floors.
We look forward to welcoming you back to experience these exciting upgrades.
Kind regards,
Dalal Saboune
Executive Assistant to the General Manager
Swissotel Sydney
Customer review rating 0.5/5
Georges 2.
Couples
-
Confirmed reviews ALL
My husband and I woke up Tuesday morning with bumps and lumps on our faces. I am still getting treated for my face. Something was definitely caught from the pillows or towels.
Dear Georges,
Thank you for taking the time to share your detailed feedback.
We sincerely apologise for any inconvenience and will have the team to look into your room.
Your feedback has been shared with our team for training purposes as we continually strive to evaluate our offerings and guest experience.
As part of our ongoing commitment to enhancing the guest experience, Swissôtel Sydney has now completed a major lift modernisation project, introducing a state-of-the-art system that improves speed, comfort, and reliability.
Again, we truly value your comments, as they provide valuable insights that help us continually improve our guest experience.
We hope you will consider giving us another opportunity in the future to provide you with the seamless and memorable stay you expected.
Kind regards,
Dalal Saboune
Executive Assistant to the General Manager
Customer review rating 4.0/5
Lyn L. M.
Couples
-
Confirmed reviews ALL
Great location. Concierge could be more helpful or approachable.
Dear Ms. M.,
Thank you for sharing your feedback following your recent stay at Swissôtel Sydney.
We are pleased to hear you enjoyed our great central location. However, I am sorry to hear that our Concierge team did not come across as as helpful or approachable as you expected. Providing warm, proactive assistance is an important part of our service, and we appreciate you bringing this to our attention.
Your feedback will be shared with our Concierge leadership team for review and follow-up.
We sincerely appreciate your loyalty as a valued Gold member and hope to welcome you back for a more seamless experience.
Warm regards,
Michelle Holdsworth
Front Office Manager
Swissôtel Sydney
Customer review rating 4.5/5
Monique B.
Business
-
Confirmed reviews ALL
Room is always comfortable and very roomy. Staff are always great. The restaurant staff were fantastic during our à la carte breakfast. We told them we were in a rush and they serviced us very quickly. Just a really great location in Sydney to stay.
Hi Monique,
Thank you for staying with us at Swissôtel Sydney.
We are thrilled to hear your stay was great once again and you enjoyed our services from our wonderful team.
We truly appreciate your review and your continued support.
We are pleased to update you on some exciting improvements that have taken place at the hotel since your last visit.
Swissôtel Sydney has now completed a comprehensive three-lift modernisation project.
All three guest lifts are now fully operational, delivering faster, smoother and more reliable access across all 25 floors.
We look forward to welcoming you back to experience these exciting upgrades.
Kind regards,
Dalal Saboune
Executive Assistant to the General Manager
Swissotel Sydney
Customer review rating 5.0/5
Liang X.
Families
-
Confirmed reviews ALL
Very nice location. The receptionist was so lovely and welcoming.
Hi Liang,
Thank you for staying with us at Swissôtel Sydney.
Your feedback will be share with the reception team who will be delighted to hear their services made your stay even more memorable.
We truly appreciate your review and your continued support.
We are pleased to update you on some exciting improvements that have taken place at the hotel since your last visit.
Swissôtel Sydney has now completed a comprehensive three-lift modernisation project.
All three guest lifts are now fully operational, delivering faster, smoother and more reliable access across all 25 floors.
We look forward to welcoming you back to experience these exciting upgrades.
Kind regards,
Dalal Saboune
Executive Assistant to the General Manager
Swissotel Sydney
Web-users rating
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Frequently asked questions
Swissôtel Sydney is located at 68 Market Street, 2000 Sydney, in the heart of the Cbd. We are steps away from public transport and major attractions like the State Theatre, just a 2-minute walk away. Valet parking is available on site for an additional fee.
Swissôtel Sydney offers a variety of accommodations including:
Premier King and Twin Rooms with city views
Swiss Advantage Rooms on high floors
Executive Suites with separate living and dining areas
Signature Skyline Suites with study areas
At Swissôtel Sydney, we provide a range of amenities to enhance your stay:
Wi-Fi and high-speed internet for an additional fee
Valet parking for an additional fee
Breakfast at Ten Stories Restaurant for an additional fee
Rooftop outdoor heated pool and Spa & Sport
Fitness center and 8 meeting rooms
Indulge in thematic cuisine at Ten Stories Restaurant or enjoy cocktails at Arches on Market, open daily from 12:00 Pm to 11:00 Pm. Ten Stories serves dinner Wednesday through Saturday and offers daily buffet or à la carte breakfast. We also provide room service and menus catering to vegetarian and gluten-free diets.
At Swissôtel Sydney, check-in begins at 03:00 Pm and check-out is until 11:00 Am. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the All Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online.
Yes, Swissôtel Sydney regularly offers special deals and discounts, mainly accessible through our All Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the All Accor app, to enjoy the best guaranteed rates and earn loyalty points.
You can cancel your reservation for Swissôtel Sydney using the official website all.accor.com, the mobile app or by contacting our customer service. Special cancellation terms may apply.
Swissôtel Sydney features 8 meeting rooms and a business center with support staff. Our largest space can accommodate up to 400 guests and includes high-speed Wi-Fi for an additional fee.
We would be delighted to host your event or wedding at Swissôtel Sydney in our heritage-listed Blaxland Ballroom, which accommodates up to 400 guests. Our Maple Room and Ten Stories Restaurant also offer customizable spaces for intimate ceremonies or private dining receptions.
Swissôtel Sydney is a wheelchair accessible hotel featuring 12 dedicated rooms for guests with reduced mobility. Our facilities include elevators to all floors, accessible parking, and bathrooms with 32-inch wide doors to ensure a comfortable stay.
Yes, Swissôtel Sydney allows online booking without prepayment. Payment will be made directly at the front desk upon your arrival. To do so, select the Flexible Rate option when choosing your room.
From Swissôtel Sydney, you can easily explore these nearby attractions on foot:
State Theatre: 2-minute walk
Pitt Street Mall: 2-minute walk
Queen Victoria Building: 2-minute walk
Sea Life Sydney Aquarium: 15-minute walk
The award-winning Spa & Sport at Swissôtel Sydney offers four treatment rooms and uses natural products with ingredients from the Swiss Alpine region. Guests can also enjoy our newly refurbished outdoor heated pool and a 24-hour gymnasium for deep relaxation and rejuvenation.
Swissôtel Sydney features a rooftop outdoor heated pool that offers sweeping city views for our guests. The pool is open daily from 6:00 Am to 10:00 Pm. Information regarding public access is not available.
Business travelers at Swissôtel Sydney can enjoy the following amenities:
8 meeting rooms and a business center
Spacious work desks and high-speed Wi-Fi for an additional fee
Daily breakfast from 6:30 Am at Ten Stories Restaurant
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