Swissôtel Resort Sochi Kamelia 5 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.8/5 1.474 opiniones

Swissôtel Resort Sochi Kamelia - Image 1
Swissôtel Resort Sochi Kamelia - Image 2
Swissôtel Resort Sochi Kamelia - Image 3
Swissôtel Resort Sochi Kamelia - Image 4


Hotel aprobado por ALLSAFE

Extras del hotel

  • Private sandy beach

  • Open heated swimming pool

  • Instalaciones para niños

  • Parking

Este hotel participa en Planet 21 y actúa en favor de la hospitalidad positiva.

Nuestros alojamientos

Localización del hotel

Swissôtel Resort Sochi Kamelia

89 Kurortny Prospect
354002 SOCHI

GPS:43.562666, 39.756605

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Piscina
  • Aparcamiento
  • Restaurante
  • Accesible para silla de ruedas
  • Gimnasio
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Bar
  • Salas de reunión
  • Servicio de habitaciones

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.8/5  1.474 opiniones

Valoración de TripAdvisor  4.5/5  1.407 opiniones


Nota de Tripadvisor 5.0/5

kinky_potato Valoración certificada de TripAdvisor

One of the best hotels i had a pleasure to stay in. Clean, spacious rooms with an amazing view. Breakfast is nice. Amazing SPA and swimming pool. Huge thanks to Front Desk and Concierge team for a wonderful holiday.

Dear GuestA600Go, we very much appreciate your comments regarding your stay at the Swissôtel Resort Sochi Kamelia. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one and will wait you again! Natalia Lazurenkova, Director of Customer Relations and Quality Management.


Nota de Tripadvisor 2.0/5

WillVernonLondon En pareja - Valoración certificada de TripAdvisor

Price was very high for what it was. Room rather small. Decor a bit tired and needed a refurb. Gross old stickers on the glass partition between bathroom and bedroom. Contents of minibar low quality and not very special. Staff in spa very grumpy and unfriendly. Breakfast not v good, v cramped and busy area. Fresh orange juice mixed with concentrate. Cheap, unattractive place mats on tables. food at breakfast was mostly cold. Interior design in breakfast cafe very old and not very nice. Dark room, hasn't been refurbed for a v long time. Lobby area cluttered with unattractive nick-nacks and strange soft-toy shop. Old chairs in lobby, look like they were fashionable maybe 20 years ago. Staff not apologetic over delays to service. No slippers or dressing-gowns in the spa. Bar staff grumpy and not friendly. Not 5-star service.

Dear Mr. Vernon, Thank you for taking the time to tell us about your experience at the Swissôtel Resort Sochi Kamelia. We are sorry that the experience did not meet your expectations; please allow us to express our sincerest apologies. We were devastated to receive such negative comments. And we are very sorry and truly concerned that we could not provide you with the wonderful experience. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. Our General Manager is fully informed off all and every of your comments. All department heads concerned have received proper notices and instructions on their personnel. On the phone earlier I wanted to apologize personally and on behalf of our General Manager. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. We will wait you in our Hotel and will do our best to meet and even exceed your expactations. Best regards, Natalia Lazurenkova, Director of Customer Relations and Quality Management and all Swissotel team.

stolen goods

Nota de Tripadvisor 2.0/5

FarAway714413 En familia - Valoración certificada de TripAdvisor

The hotel itself is beautiful, also all rooms are ok. We liked the territory of the resort, it is almost like a dendrarium. First disappointment is that they totally ignore all.accor privilege status, most of the usual perks will be available. This is the first time that a accor hotel had so little regard for the loyalty status. Second disappointment is that the hotel is not safe, keep your eye on your belongings. We have forget airpods pro in a hotel room after checking out and they said they were never found (but we know for a fact that they were left in the hotel room which is also confirmed by locator). Breakfast were moderate, not suitable for 5* hotel, but ok, that is not the main thing at the seaside. They have very good restaurants in the hotel. Wifi speed is fair. For a 4* hotel I would put 5* review if they wouldn't stole my airpods, but for a 5* hotel I would say it is a weak 4*.

Dear Dimitrij , In continuation of our correspondence, let us to thank you again for choosing for your stay Swissôtel Resort Sochi Kamelia. Again I want to repeat that we are sorry for situation with air pods. As we agreed we will wait you with great pleasure and will try to make you happy every moment. With best regards, Natalia Lazurenkova, Director of Customer Relations and Quality Management.

Small Piece of Luxury in Beautiful sochi

Nota de Tripadvisor 5.0/5

Lewsha03 En pareja - Valoración certificada de TripAdvisor

It’s a gorgeous luxury hotel with beach view. There is everything you may need, from Recreation: Tennis court, kids club , Fitness center to Luxury small boutique of Italian Brands. The room is spacious and elegant with all the necessary amenities. It has large minibar with delicious snacks. - wonderful food and professional service from the restaurants , loved the Asian restaurant with the sea view . - Breakfast buffet is exceptional. - Spa : We tried Balinese couple massage. It was amazing . (Widiya- Balinese herself) - was just Amazing . She made sure I was Comfortable and relaxed the most. - Excellent service from all the staffs. They made sure we had Amazing time. Also I want to highlight, on arrival , we remember that we forgot a medicine and didn’t want to go back to the city center to buy it, we asked the hotel Reception if they could help us to buy it . They arranged it very quick.

Dear Guest, we very much appreciate your comments regarding your stay at the Swissôtel Resort Sochi Kamelia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Natalia Lazurenkova, Director of Customer Relations and Quality Management.


Nota de Tripadvisor 5.0/5

Arselumaco En solitario - Valoración certificada de TripAdvisor

Hotel moderno y con un personal muy atento. Los cocktail del lobby bar por Denis su barman son extraordinarios. La comida en su restaurante excepcional . La sopa típica de Russia es fantástica. La piscina climatizada y los jardines de lo mejor.

Dear Arselumaco, Thank you for choosing Swissotel Resort Sochi Kamelia and for sharing your feedback on Trip Advisor. I am pleased that you find our hotel to be beautiful. It is wonderful to hear that you are impressed with our colleagues and also pool area. Wishing you a great stay., Warm regards Vladimir Larionov Deputy general manager quality assurance

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 277 opiniones 8.2/10 Ubicación
  • 534 opiniones 8.1/10 Habitación
  • 835 opiniones 9.2/10 Servicio
  • 5 opiniones 3.8/10 Internet
  • 523 opiniones 9.3/10 Instalaciones
  • 432 opiniones 9.7/10 Desayuno
  • 251 opiniones 9.1/10 Piscina
  • 236 opiniones 9.1/10 Playa

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