Swissôtel Resort Sochi Kamelia 5 estrellas

One of the best hotels i had a pleasure to stay in. Clean, spacious rooms with an amazing view. Breakfast is nice. Amazing SPA and swimming pool. Huge thanks to Front Desk and Concierge team for a wonderful holiday.

Price was very high for what it was. Room rather small. Decor a bit tired and needed a refurb. Gross old stickers on the glass partition between bathroom and bedroom. Contents of minibar low quality and not very special. Staff in spa very grumpy and unfriendly. Breakfast not v good, v cramped and busy area. Fresh orange juice mixed with concentrate. Cheap, unattractive place mats on tables. food at breakfast was mostly cold. Interior design in breakfast cafe very old and not very nice. Dark room, hasn't been refurbed for a v long time. Lobby area cluttered with unattractive nick-nacks and strange soft-toy shop. Old chairs in lobby, look like they were fashionable maybe 20 years ago. Staff not apologetic over delays to service. No slippers or dressing-gowns in the spa. Bar staff grumpy and not friendly. Not 5-star service.

The hotel itself is beautiful, also all rooms are ok. We liked the territory of the resort, it is almost like a dendrarium. First disappointment is that they totally ignore all.accor privilege status, most of the usual perks will be available. This is the first time that a accor hotel had so little regard for the loyalty status. Second disappointment is that the hotel is not safe, keep your eye on your belongings. We have forget airpods pro in a hotel room after checking out and they said they were never found (but we know for a fact that they were left in the hotel room which is also confirmed by locator). Breakfast were moderate, not suitable for 5* hotel, but ok, that is not the main thing at the seaside. They have very good restaurants in the hotel. Wifi speed is fair. For a 4* hotel I would put 5* review if they wouldn't stole my airpods, but for a 5* hotel I would say it is a weak 4*.

It’s a gorgeous luxury hotel with beach view. There is everything you may need, from Recreation: Tennis court, kids club , Fitness center to Luxury small boutique of Italian Brands. The room is spacious and elegant with all the necessary amenities. It has large minibar with delicious snacks. - wonderful food and professional service from the restaurants , loved the Asian restaurant with the sea view . - Breakfast buffet is exceptional. - Spa : We tried Balinese couple massage. It was amazing . (Widiya- Balinese herself) - was just Amazing . She made sure I was Comfortable and relaxed the most. - Excellent service from all the staffs. They made sure we had Amazing time. Also I want to highlight, on arrival , we remember that we forgot a medicine and didn’t want to go back to the city center to buy it, we asked the hotel Reception if they could help us to buy it . They arranged it very quick.

Hotel moderno y con un personal muy atento. Los cocktail del lobby bar por Denis su barman son extraordinarios. La comida en su restaurante excepcional . La sopa típica de Russia es fantástica. La piscina climatizada y los jardines de lo mejor.