Swissôtel Quito 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 395 件のレビュー

Swissôtel Quito - Image 1
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説明

ホテルのその他の情報

  • To enjoy views of the Pichincha and Cotopaxi volcanoes from the rooms.

  • Excellent location in the commercial and residential area of La Floresta and close to airport.

  • In 2025, Swissôtel Quito is awarded the Tripadvisor Travellers' Choice award

  • A luxury hotel in Quito with gym, pilates, spinning room, squash and tennis courts.

  • Pamper your body and mind with treatments at the Amrita Spa or unwind in the swimmin pool.

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ホテル所在地

Swissôtel Quito

Av 12 de Octubre 1820, y Luis Cordero
1721565 QUITO
エクアドル

GPS:-0.2051456359, -78.4855020046

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  395 件のレビュー

トリップアドバイザーの評価  4.5/5  1,626 件のレビュー

2025エクセレンス認証

Perfect stay

トリップアドバイザーの評価 5.0/5

miguelgN2400ZR トリップアドバイザー認証口コミ

We loved staying at the Swissôtel. Your staff always was too friendly and kind. Specially Aylin and Anahi, they made us feel at home again. We ordered room service the ceviche was delicious. And the location is great. We’ll be back here again soon

Wonderful

トリップアドバイザーの評価 5.0/5

Javier R トリップアドバイザー認証口コミ

I am very very impressed by the level of professionalism you staff has provided us during our stay. This was a business /pleasure trip with my husband and the entire front desk staff could not have been more attentive. Aylin and Anahi were so happy to help us out in every way they could. So were all the other front desk staff members we came in contact with. I am looking forward to my next stay at your hotel already. Happy new year to all. May it be full of health and Peace !

New Years Eve stay

トリップアドバイザーの評価 3.0/5

Carmen O トリップアドバイザー認証口コミ

Upon arrival on the 31st we were greeted by an unprofessional front desk attendant named Anahi. She was very rude and never apologized for her lack of professionalism.

AMAZING HOTEL. NICE AREA. SPECTACULAR VIEW

トリップアドバイザーの評価 5.0/5

marcomsn トリップアドバイザー認証口コミ

Amazing hotel in a very nice area with a crazy view of the montains. My room was big and clean. Special mention Daniela for her welcome breakfast. Sure I will come back

⭐ One of the Most Disappointing Hotel Stays

トリップアドバイザーの評価 1.0/5

chinob10 トリップアドバイザー認証口コミ

My stay at Swissôtel Quito was one of the most disappointing hotel experiences I’ve had. From the moment I arrived, the front desk staff was rude, dismissive, and unwelcoming. There was no genuine attempt to resolve issues or make the stay pleasant—only an indifferent and unapologetic attitude. It was clear that the guest experience was not a priority. Despite its reputation, the hotel feels outdated and tired, with facilities and an overall atmosphere that no longer reflect a luxury standard. The experience simply does not justify the price or the expectations set by the brand. My company paid for a higher-category room, yet I was assigned a lower room without explanation or effort to honor the booking. In comparable hotels, upgrades or at least professional communication would be standard; here, I was met with resistance and rudeness instead. The breakfast buffet, once regarded as one of the best in the city, has clearly declined. What used to be a highlight is now entirely average and unremarkable. I had previously heard that the staff could be uptight and unaccommodating, and unfortunately, that reputation proved accurate. I would not return to this hotel and cannot recommend it to other travelers. For a far better experience at roughly half the price, NH Hotel Quito across the street is a much better option. Bottom line: outdated, overpriced, and indifferent service—there are far better choices in Quito

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 138 件のレビュー 8.8/10 ロケーション
  • 223 件のレビュー 7.4/10 客室
  • 455 件のレビュー 8.8/10 サービス
  • 7 件のレビュー 5/10 インターネット
  • 102 件のレビュー 9.3/10 朝食
  • 96 件のレビュー 5.8/10 快適さ
  • 65 件のレビュー 8.5/10 清潔さ
  • 19 件のレビュー 9.3/10 バー&飲料

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