Swissôtel Merchant Court 4 stelle

Giudizio clienti 4.6/5 14.181 recensioni

Swissôtel Merchant Court
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+ 15 Servizi
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Camera 1

Numero di persone
Età dei bambini

Miglior prezzo garantito

Come funziona?
ALL - Accor Live Limitless

Diventa socio, è gratuito

Quando effettuo una prenotazione in questo hotel:

  • Guadagno punti Livello e Rewards

  • Posso utilizzare i punti Rewards

  • Usufruisco dei vantaggi

  • Non posso beneficiare della Tariffa Socio

I plus dell'hotel

  • Posizione ideale vicino a Clarke Quay e principali luoghi d'interesse: Orchard Road, Chinatown

  • Piscina in stile resort con scivoli d'acqua e idromassaggio all'aperto

  • Pluripremiato ristorante con cucina Peranakan e internazionale e servizio In camera 24 ore

  • Pluripremiata Swiss Spa di lusso, Pürovel

  • Parcheggio coperto gratuito

Questo hotel fa parte del programma Planet 21 e agisce a favore dell'Ospitalità positiva.

Servizi in hotel e nei dintorni

Check-in dalle 15h00

Check-out fino alle 12h00

Servizi a pagamento

Servizi e informazioni pratiche
  • WI-FI/Accesso internet
  • Parcheggio
  • Accessibilità per persone con mobilità ridotta
  • Hotel non fumatori
  • Aria condizionata
  • Lingue parlate in albergo
Svago e attività
  • Piscina
  • Sala fitness 24 ore su 24
  • Benessere
Ristorazione
  • 2 ristorante/i
  • 1 bar
  • Servizio in camera
Servizi business nell'albergo
  • 5 sala/e riunioni
  • Hotel per conferenze

Posizione dell'hotel

Swissôtel Merchant Court

20 Merchant Road
058281
singapore
singapore

Tel: +6563372288

Fax: (+65)63340606

Check-in dalle 15h00

Check-out fino alle 12h00

  • THE CENTRAL :  2,12,33,51,54,61 The Central

  • CLARKE QUAY :  North East (NE5) Clarke Quay

  • In aereo

    SINGAPORE CHANGI INTL APT  A 22km / 13,67 miglia

Coordinate GPS:1.2883, 103.8458

Le nostre sistemazioni

Le 476 camere e suite in stile contemporaneo per non fumatori dell'hotel offrono WIFI gratuito e sistemazioni di lusso per clienti in viaggio d'affari e di piacere.

Camera Premier con Letto King Size

  • Numero massimo di persone: 3
  • Superficie: Da 30 / 323 sq ft
  • Vista: Lato fiume, Lato città, Lato piscina *

* Secondo disponibilità

  • Accappatoio
  • Ciabattine
  • Bollitore per caffè / tè
  • Minibar

Camera Premier con letti gemelli

  • Numero massimo di persone: 3
  • Superficie: Da 30 / 323 sq ft
  • Vista: Lato piscina, Lato fiume, Lato città *

* Secondo disponibilità

  • Accappatoio
  • Ciabattine
  • Bollitore per caffè / tè
  • Minibar

Camera Swiss Advantage con letto king size

Stanza accessibile
  • Numero massimo di persone: 3
  • Superficie: Da 30 / 323 sq ft
  • Vista: Lato fiume, Lato città, Lato piscina *

* Secondo disponibilità

  • Accappatoio
  • Ciabattine
  • Bollitore per caffè / tè
  • Minibar

Camera Swiss Advantage con letti gemelli

  • Numero massimo di persone: 3
  • Superficie: Da 30 / 323 sq ft
  • Vista: Lato piscina, Lato fiume, Lato città *

* Secondo disponibilità

  • Accappatoio
  • Ciabattine
  • Bollitore per caffè / tè
  • Minibar

Camera Swiss Executive con letto king size

  • Numero massimo di persone: 3
  • Superficie: Da 30 / 323 sq ft
  • Vista: Lato fiume, Lato città, Lato piscina *

* Secondo disponibilità

  • Accappatoio
  • Ciabattine
  • Bollitore per caffè / tè
  • Minibar

Camera Swiss Executive con letti gemelli

  • Numero massimo di persone: 3
  • Superficie: Da 32 / 344 sq ft
  • Vista: Lato piscina, Lato fiume, Lato città *

* Secondo disponibilità

  • Accappatoio
  • Ciabattine
  • Bollitore per caffè / tè
  • Minibar

Camera Premier doppia

  • Numero massimo di persone: 3
  • Superficie: Da 30 / 323 sq ft
  • Vista: Lato fiume, Lato città, Lato piscina *

* Secondo disponibilità

  • Bollitore per caffè / tè
  • Minibar

Camera Premier con Letto King Size e balcone

  • Numero massimo di persone: 3
  • Superficie: Da 30 / 323 sq ft
  • Vista: Lato piscina, Lato fiume, Lato città *

* Secondo disponibilità

  • Bollitore per caffè / tè
  • Minibar

Camera Premier doppia con balcone

  • Numero massimo di persone: 3
  • Superficie: Da 30 / 323 sq ft
  • Vista: Lato piscina, Lato fiume, Lato città *

* Secondo disponibilità

  • Bollitore per caffè / tè
  • Minibar

Camera Swiss Advantage con letto king size Plus

  • Numero massimo di persone: 3
  • Superficie: Da 38 / 409 sq ft
  • Vista: Lato fiume, Lato città, Lato piscina *

* Secondo disponibilità

  • Bollitore per caffè / tè
  • Minibar

Camera Swiss Executive con Letto King Size Plus

  • Numero massimo di persone: 3
  • Superficie: Da 30 / 323 sq ft
  • Vista: Lato piscina, Lato fiume, Lato città *

* Secondo disponibilità

  • Bollitore per caffè / tè
  • Minibar

Suite Executive

  • Numero massimo di persone: 3
  • Superficie: Da 113 / 1216 sq ft
  • Vista: Lato fiume, Lato città, Lato piscina *

* Secondo disponibilità

  • Bollitore per caffè / tè
  • Minibar
Camere

I nostri bar e ristoranti

BLUE POTATO

Tipo di cucina: Cucina tematica

Il ristorante Blue Potato offre un menu occidentale à la carte con una selezione di vini e bevande raffinati. È dotato di una cucina con piastre di cottura a vista a bordo piscina e offre un panorama pittoresco sul Clarke Quay e sul fiume Singapore.

Pranzo

12:00 - 15:00

  • Lun
  • Mar
  • Mer
  • Gio
  • Ven
  • Sab
  • Dom

Cena

18:30 - 22:00

  • Lun
  • Mar
  • Mer
  • Gio
  • Ven
  • Sab
  • Dom

ELLENBOROUGH MARKET CAFE

Tipo di cucina: Internazionale

Deliziate i vostri sensi con specialità locali e della cucina internazionale offerte dall'Ellenborough Market Cafè. Godetevi i sapori dello Straits Chinese nell'elegante ristorante o all'aperto lungo le rive del fiume Singapore.

Pranzo

12:00 - 14:30

  • Lun
  • Mar
  • Mer
  • Gio
  • Ven
  • Sab
  • Dom

Cena

18:30 - 22:00

  • Lun
  • Mar
  • Mer
  • Gio
  • Ven
  • Sab
  • Dom

CROSSROADS BAR

Foto non contrattuale

Il Crossroads Bar, che si trova nell'ingresso, è perfetto per sorseggiare una bevanda o per gli incontri poco formali. Bevande alcoliche di prima qualità, tè, caffè e spuntini vari sono disponibili in questo lounge accogliente e rilassante.

Le tue riunioni ed eventi

Le nostre sale riunioni

  • Numero di sale riunioni: 5

  • Dimensioni massime: 680

  • Capienza massima: 500 persone

  • Capienza massima banchetto: 60 persone

Per saperne di più

Le recensioni dei nostri clienti per
Swissôtel Merchant Court

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL 4.6/5

14.181 recensioni

Ottimo soggiorno

Giudizio clienti 4.6/5

Silvia Famiglie - 12/03/2020 Avvisi confermati di ALL

Hotel in posizione centrale, dotato di tutti i comfort. Personale estremamente cortese e professionale. Bella piscina esterna

Dear Ms. D., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Ms. D. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

Personale gentile, ottima posizione

Giudizio clienti 4.6/5

Juri Coppie - 13/02/2020 Avvisi confermati di ALL

Il personale è sempre stato gentile e disponibile; ottima la posizione, sul.lungo fiume ci sono una miriadi di bae/ristoranti e la fermata della metro è attaccata all'hotel. Camere semplici ma funzionali, ottima la colazione.

Dear Mr. P., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Mr. P. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

Ottimo rapporto qualità prezzo

Giudizio clienti 4.6/5

Giannantonio Coppie - 09/02/2020 Avvisi confermati di ALL

Lieto di aver soggiornato in una struttura accogliente nel cuore di Singapore

Dear Mr. B., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team, especially Anna have met your expectations. I have happily shared your praise with her. My team and I are looking forward, dear Mr. B. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

Veramente ottimo albergo

Giudizio clienti 4.6/5

Anonimo Azienda - 06/02/2020 Avvisi confermati di ALL

Professionalita', pulizia, colazione varia ed abbondante, posizione strategica a Clarke Quay

Dear Mr. F., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Mr. F. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

Un soggiorno perfetto!

Giudizio clienti 4.6/5

1viaggiatrice Coppie - 11/01/2020 Avvisi confermati di ALL

Abbiamo soggiornato in hotel per 3 notti e ci siamo trovati molto bene. L'hotel è a due passi da uno degli accessi alla metropolitana di Clark Quay. All'arrivo ci hanno riservato un upgrade, graditissimo, al piano executive, comprendente sala colazione riservata e happy hour gratuito dalle 18:00 alle 20:00. I prodotti offerti a colazione e durante lo snack erano di qualità, con varia scelta fra dolce e salato e servizio attento ed efficiente. La camera era molto spaziosa e luminosa, accogliente e silenziosa. Il servizio di riassetto quotidiano passava anche il pomeriggio, se necessario. Ho avuto modo di provare anche la spa, con un trattamento per il quale mi hanno offerto una mezz'ora aggiuntiva. La terapista, signora Stella, è stata molto brava, dimostrando accortezze nello svolgimento del massaggio che fanno la differenza nella qualità. In ultimo, su mia richiesta, ci hanno concesso anche il late check-out alle 18:00, gratuitamente. Che dire, un soggiorno meraviglioso in una città favolosa! Grazie.

Dear Ms. G., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Ms. G. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Alexander Kandalaft Executive Assistant Manager, Rooms Swissôtel Merchant Court 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… al… | www.swissotel.com/singapore-merchantcourt

Servizio , disponibilità e cortesia

Giudizio clienti 4.6/5

Army56 Coppie - 26/12/2019 Avvisi confermati di ALL

Troppo breve e di transito verso Australia e nuova zelanda , contiamo di ritornare in stagione diversa per visitare il Paese e le sue bellezze. Sconforto per smarrimento cellulare con carte di credito e altri documenti nel taxi , ma grazie alla Disponibilità di Maximilian ( che si è reso disponibile in prima persona) e della Direzione è stato possibile recuperarlo con non poche difficolta ( Grazie ancora Max)

Dear Mr. G., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team, especially Max have met your expectations. I have happily shared your praise with him. My team and I are looking forward, dear Mr. G. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

Un hotel ovattato nel cuore di Singapore

Giudizio clienti 4.6/5

Anonimo Coppie - 16/12/2019 Avvisi confermati di ALL

Positiva per quanto riguarda personale, colazione, decoro camera. Non pienamente soddisfacente considerato che la camera ( a differenza dellHilton Bangkok e del Melià Bali utilizzati nello stesso viaggio) era in una posizione infelice e poco panoramica, a un piano basso.

Dear Mr. T., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. The more I was concerned to learn that you were dissatisfied with one aspect of your stay. As for your feedback pertaining to the room view, while we always try to accommodate guest’s request, in times of high occupancy the requested rooms’ location may not be available upon guest’s arrival. Being a centrally located hotel, unfortunately it cannot be avoided to have limited views from some guest rooms. Your booking was for the Premier room category and these rooms are located on floors 2-5. Our Swiss Advantage rooms are located on levels 6-10, our Swiss Executive rooms on levels 11 and 12. Thank you for your understanding and I am sorry for the disappointment. Please be assured that it is feedback as yours enabling us to review our processes and standards and to continue in our aim of constantly meeting and exceeding our guests’ expectations. My team and I are looking forward, dear Mr. T. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

Breve soggiorno al Swissotel

Giudizio clienti 4.6/5

Anonimo Azienda - 06/12/2019 Avvisi confermati di ALL

Sono cliente abituale da vent'anni e torno sempre qui, per la locazione comoda al mio lavoro e per i vicini ristoranti.

Dear Mr. P., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. The more I was concerned to learn that you were dissatisfied with one aspect of your stay. As for your feedback pertaining to you not being recognized upon your arrival despite your regular annual stay with us, I am very sorry for the unpleasant experience. Our front desk colleague should have records of your previous visits. I have taken this issue up with our Front Office Manager for review and improvement and we have intensified our training measures to avoid recurrence. Thank you for highlighting this to me and I apologize for the disappointment caused. Thank you also for being such a loyal guest, it is really appreciated. Please be assured that it is feedback as yours enabling us to review our processes and standards and to continue in our aim of constantly meeting and exceeding our guests’ expectations. My team and I are looking forward, dear Mr. P. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

Ancora una straordinaria esperienza

Giudizio clienti 4.6/5

Raffaele Azienda - 18/11/2019 Avvisi confermati di ALL

Personale cordiale e sorridente, stanze spaziose e pulite, staff della reception sempre pronti ad aiutare. Unica pecca: il personale della colazione. Fila per accedere alla sala, più volte ho chiesto un caffè che è arrivato solo alla fine della colazione... peccato, altrimenti avrei dato 10

Dear Mr. S., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. As for your feedback pertaining to the delayed coffee service and the replenishment of bacon during breakfast, this is not acceptable and I have taken these issues up with our Food and Beverage Manager for review and improvement and we have intensified our training measures to avoid recurrence. Thank you for highlighting this to me and I apologize for the delay and inconvenience. I am delighted to learn that otherwise you had a pleasant stay with us. My team and I are looking forward, dear Mr. S. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

Ottimo

Giudizio clienti 4.6/5

Laura Coppie - 04/09/2019 Avvisi confermati di ALL

Un hotel centrale, ben servito e di gusto, ottima scelta!

Dear Ms. C., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Ms. C. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

Soggiorno perfetto

Giudizio clienti 4.6/5

Max Coppie - 17/08/2019 Avvisi confermati di ALL

Hotel grande , pulito, organizzato in tutto Colazione strepitosa , un pranzo a buffet completo , Stanza grande , completa di tutto e bagno gigante

Dear Mr. B., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Mr. B. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

Buon hotel a Singapore

Giudizio clienti 4.6/5

Anonimo Famiglie - 01/08/2019 Avvisi confermati di ALL

Ottima posizione, piscina e cordialità del personale. discreta la colazione anche se la sala è caotica. Le camere sarebbero buone, se non fosse per l’odore molto forte di cibo.

Dear Mr. P., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. As for your feedback pertaining to the food smell in the room, I have taken this issue up with our Chief Engineer to check on the root cause of the problem. Thank you for highlighting this to me and I apologize for the inconvenience. I am delighted to learn that otherwise you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Mr. P. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

Hotel ben posizionato e molto pulito.

Giudizio clienti 4.6/5

Gianbattista Ospite singolo - 31/07/2019 Avvisi confermati di ALL

Hotel con ottima posizione. Ben curato e pulito. Personale gentilissimo e disponibile.

Dear Mr. A., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Mr. A. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

Confort a Singapore in ambiente svizzero

Giudizio clienti 4.6/5

Cancan Famiglie - 29/07/2019 Avvisi confermati di ALL

L’ hotel è strutturato molto bene e in posizione strategica. La camera molto spaziosa e favoloso balcone. Grande piscina, molto pulita.

Dear Ms. D., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Ms. D. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

Hotel favoloso

Giudizio clienti 4.6/5

Jacopo Z. Coppie - 14/07/2019 Avvisi confermati di ALL

Personale gentilissimo , posizione ottima , colazione super , camera pulita e spaziosa..assolutamente consigliato !

Dear Mr. Z., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Mr. Z. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

Soggiorno piacevole

Giudizio clienti 4.6/5

Anonimo Famiglie - 06/05/2019 Avvisi confermati di ALL

Ho apprezzato la gentilezza del personale e la colazione di buona qualità. Ho trovato gli ambienti comuni più curati di quelli relativi alle camere, che comunque erano pulite.

Dear Mr. I., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Mr. I. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt

Eccellente

Giudizio clienti 4.6/5

Maurizio Famiglie - 10/04/2019 Avvisi confermati di ALL

Ottima posizione, grande disponibilità da parte del personale.

Dear Mr. P., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Mr. P. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt

Ottimo per visitare Singapore

Giudizio clienti 4.6/5

Maria Coppie - 05/03/2019 Avvisi confermati di ALL

Posizione ottima vicino alla fermata metro e nella zona Clarke quay dove poter fare due passi la sera (molti locali ma troppo affolati). Camere ben pulite, personale veloce e disponibile. Possibilità di late check-out gratuito. Nessuna lamentela da fare. Consigliato

Dear Mr. C., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Mr. C. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt

accoglienza disponibilita' gentilezza

Giudizio clienti 4.6/5

Claudio Azienda - 04/03/2019 Avvisi confermati di ALL

sia nell'area reception che nella sala colazioni ho trovato personale molto gentile e disponibile con il cliente. La struttura nel complesso e' apparsa molto confortevole e all'altezza della categoria di appartenenza

Dear Mr. A., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Mr. A. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt

Hotel con tutti i comfort con un'ottima posizione

Giudizio clienti 4.6/5

Antonella D. D. Famiglie - 28/12/2018 Avvisi confermati di ALL

L'hotel è molto elegante, la piscina è curata. Il giardino è molto bello! Abbiamo soggiornato in due momenti diversi a distanza di una settimana. Ho apprezzato molto la gentilezza del personale alla reception e di quello addetto ai bagagli. La tripla che ci hanno dato era troppo piccola per 3 persone e la reception si è offerta gentilmente di cambiarcela con una più grande ma noi abbiamo rifiutato perché ormai avevamo già disfatto le valigie. Alla seconda prenotazione ci hanno assegnato una camera molto spaziosa!

Dear Ms. Di D., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Ms. Di D. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Alexander Kandalaft Executive Assistant Manager, Rooms Swissôtel Merchant Court 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… al… | www.swissotel.com/singapore-merchantcourt
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